Why can't I see thumbnails?

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adi

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Nov 12, 2012, 11:57:09 PM11/12/12
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Hello,

I am having problem when I upload some new picture because when see that picture thumbnail it is *generic* thumbnail looking something like this

http://img705.imageshack.us/img705/1585/12112012215018.png

Can anyone help me with this please?

Thank you!

Adi

Dan Huby

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Nov 13, 2012, 3:54:00 AM11/13/12
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The usual cause is that the required libraries are either missing or incorrectly configured, in this case you are missing the GD library or possibly ImageMagick.

Is everything 'OK' on the Installation Check in Team Centre?

If GD is missing, on Windows this is an optional extra that must be ticked when installing PHP and on UNIX systems there is sometimes a further package for this (e.g. 'apt-get install php5-gd').

adi

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Nov 13, 2012, 2:29:15 PM11/13/12
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Thank you Dan for quick and very useful reply!

Thanks to your post I have found this:

http://img19.imageshack.us/img19/9403/installationcheck.jpg

in another words total chaos:) I am currently working on correcting this so I could pass installation check.

GD isn't missing but I am missing these:

- FFmpeg
- Ghostscript
- EXIF extension    
- ExifTool

How can I simply installed them? Where did I go wrong? I use EasyPHP

Any suggestion is welcome!

Cheers:)
Adi

Dan Huby

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Nov 13, 2012, 2:47:25 PM11/13/12
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Hi Adi,

Have you been through the installation instructions on the wiki?

Dan


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adi

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Nov 13, 2012, 3:17:54 PM11/13/12
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Hi Dan,

I did quickly read the instruction but I couldn't use it to much because I have installed Resorcespace in combination of EasyPHP. This is what I have done:

- installed EasyPHP;
- uploaded all ResourceSpace neccesary files into www folder
- I have successefully finished instalation by seting basic parameters

and that is it. Not sure where I go wrong?
I have done the same on my PC with Win XP 32bit and everything worked perfect. When I try on my new laptop with Win 7 64bit I get these errors same on screen

http://img19.imageshack.us/img19/9403/installationcheck.jpg

Any advice is helpeful!

Thanks,
Adi

adi

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Nov 13, 2012, 4:49:45 PM11/13/12
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I have just followed these instructions from wiki

Install ImageMagick

Download from (http://www.imagemagick.org/download/binaries)

  1. For a 32-bit Windows install, download the ImageMagick-6.6.1-10-Q16-windows-static version or similar (build may be newer).
  2. Run setup.
  3. Click Next.
  4. Accept the agreement. Click Next.
  5. Click Next.
  6. Change the install directory to c:\imagemagick (all lowercase). Click Next.
  7. Click Next.
  8. Click Next.
  9. Click Install.
  10. Click Next.
  11. Uncheck the box next to "View index.html". Click Finish.
and installed it successefully but there is no change and under installation check it is registred as not installed?

Little bit confused right now...

On Tuesday, November 13, 2012 8:47:33 PM UTC+1, Dan Huby wrote:

Jeff Harmon

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Nov 13, 2012, 4:54:52 PM11/13/12
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What about setting the path to ImageMagick in config?

J

--
Jeff Harmon
Chief Executive Officer
Colorhythm LLC

Main Office:  +1 415-399-9921
Mobile:  +1 510-710-9590

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Jeff Harmon

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Nov 13, 2012, 4:55:45 PM11/13/12
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Also, those are NOT ResourceSpace installation instructions from the Wiki...

Jeff


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Jeff Harmon
Chief Executive Officer
Colorhythm LLC

Main Office:  +1 415-399-9921
Mobile:  +1 510-710-9590


On Nov 13, 2012, at 1:49 PM, adi <mcmd...@gmail.com> wrote:

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adi

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Nov 13, 2012, 6:11:03 PM11/13/12
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Hello Jeff,

Your post helped a lot, thank you!

I have set up right path in config-default.ini I also downloaded http://www.imagemagick.org/download/binaries/ and in Installation Check is OK BUT I still can't see thumbnails for old and new pictures? Why?

Thanks,
Adi

njenney

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Nov 13, 2012, 7:36:12 PM11/13/12
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Never update the default config file. Instead copy what you need and make the updates to config.php.

Jeff Harmon

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Nov 13, 2012, 7:43:37 PM11/13/12
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Dear Adi,

The resourcespace wiki will save you a lot of trouble!!!


Jeff

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Jeff Harmon
Chief Executive Officer
Colorhythm LLC

Main Office:  +1 415-399-9921
Mobile:  +1 510-710-9590

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Dan Huby

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Nov 14, 2012, 5:51:14 AM11/14/12
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I second that. You seem to be guessing rather than reading the instructions.

Dan
> --
>
>

adi

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Nov 14, 2012, 6:18:27 AM11/14/12
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Hello,

What is really interesting that before few weeks I have installed RS on Win xp 32bit for 20 minutes and I din't have to read even 30% of instruction because it was mostly self-explanatory and it all worked perfect.

When I tried to install RS on Win 7 64bit this week I am having many issues in instalation check and I did everything identical as before, during installation. I also found many similar topics on this group where people had same or similar problems just as I do now. It looks like they all din't read instructions based on what you said.. and again, I saw many similar topics.

I will do my best to read carefuly all instructions again no matter how confused all this situation is.

Best regards,
Adi

adi

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Nov 14, 2012, 10:17:09 AM11/14/12
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It is working now, thank you!

Cheers,
Adi

Markus

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Jun 13, 2013, 8:28:18 AM6/13/13
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Hi finally found the failure:

I deinstalled gs and imagemagic and reinstalled directly into a subfloder of my c-drive. Than I gave the localService (my Apache is running with this user) the right to read and execute on this 2 folders.

now my config looks like this:
$imagemagick_path = 'C:\ImageMagick';
$ghostscript_path = 'C:\gs\bin';
$ffmpeg_path = 'C:\ffmpeg\bin';
$exiftool_path = 'C:\exiftool';

and it works!!!

before my path where like $ghostscript_path = 'C:\Program Files\gs\gs9.07\bin'; and I guess, the blank in the filename could have caused the non execution of thumbnails


in the config I have also this lines:
# In the collection frame, show or hide thumbnails by default? ("hide" is better if collections are not going to be heavily used).
$thumbs_default="show";
#  Automatically show thumbs when you change collection (only if default is show)
$autoshow_thumbs = true;
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