Home broadband recommendation

[ryan]

Hello all

Looking for a recommendation for a home broadband provider. Any advice much appreciated.

Ryan

[qnoid]

Two times had O2 and once Virgin.

As long as Virgin works it's ok. As soon as you need to get in touch (and I did have to) the horror starts.

On the other hand, I've never had to contact O2 and the service is as you would expect.

[Dale Harvey]

I got bethere broadband as I was highly recommended, and have loved it so far

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[James Chow]

I got Sky and so far so good since Feb and at the time was the best deal.

James

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[Milk]

Another thumbs-up for Be Broadband here. Same network as O2 but no transfer caps, plus nifty extras.

[Christophe Goasduff]

Quite Happy with Orange, good price, good kit and decent speed.. avoid BT, they are a rip off.

Chris

On Fri, Sep 14, 2012 at 4:13 AM, Milk <milkm...@gmail.com> wrote:

Another thumbs-up for Be Broadband here. Same network as O2 but no transfer caps, plus nifty extras.

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[James Chow]

Sky runs on BT lines and cheaper

[David Cole]

Just putting in my ten pence worth:

I've been with Virgin (and Telewest before they were taken over) and find the service to be extremely reliable and it's generally pretty nippy. I have heard some stories of poor performance and service, but I've personally been very happy with them.

Cheers,

David.

-----------------------------
Mayfield Digital

http://www.mayfielddigital.co.uk
0793 22 777 99

[matt tate]

+1 for Virgin. Never had a problem (which is good, but it that also means I've no idea what their customer service is like).

One reservation - They won't do you a fixed IP address (but you may never need one).

[Michael Rummey]

Definitely +1 for BE There Internet. I live in a rural area at the end of a long line so can't get cable - this is the next best thing in many ways as they have their own kit at the exchange that they are able to tweak to effect the router sync speed and noise filters. You can call them up at any time and talk to a real person who knows what they're doing technically and they're also uncapped! 

When I lived in town I used Virgin cable and they were quite fast but the service was capped, they indulged in huge traffic shaping at certain times and their customer service was absolutely appalling on the phone.

I can "invite" you to the BE There service if you want - which would give us both £40 off - just let me know.

all the best, Michael

[Steve West]

+2 for BeThere (with caveat*). Have used them both at home and work for years:

• No usage limits

• No traffic-shaping

• Low ping

• Configurable connection (speed vs stability) so can be optimised (eg for gaming or VPN)

• Annex M (up to 2.5Mb/s upload speed)

Caveat: BeThere's ADSL2+ speeds can't compete with fibre. BeThere don't do fibre yet.

If your local exchange is FTTC enabled, I'd recommend an FTTC fibre connection. Go to SamKnows and do an exchange search to find out:

http://www.samknows.com/broadband/exchange_search

BT's version is called Infinity, but it's resold by many other providers (list here):

http://www.superfast-openreach.co.uk/for-business/buy-it-now.aspx

We've just opted for a Zen Internet fibre connection because we like their pricing model and short contract length. Their usage caps are download-only so you can upload hundreds of gigabytes per month to cloud backups on their cheap but fast 100GB/month plan.

Can't say how FTTC fibre compares with Virgin fibre in actual use, but I gather that Virgin features are much more consumer-oriented, unless you order a Virgin business connection.

Who you choose really depends on what you want the connection for. (I'm more interested in business stuff like VPNs and cloud backup).

cheers, Steve West

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[Jerome CHARVET]

I have been using BEthere for 7 years now, send email to use my own modem send me back the full schema how to configure the new modem. Same for upgrading the firmware and if yo forget to say thank you they ask you nicely if you managed to do it.

I can't say I had the same experience with BT.

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[ryan]

Thanks everyone for the advice : )

On Thursday, September 13, 2012 9:38:06 PM UTC+1, ryan wrote: