Linking/Appearance Schedule

[Carol]

We have noticed for quite some time, that anytime we use the "Linking/
Apperance Schedule" for posting news and events on our website that
everytime the item has expired – it causes the item to republish so
that the item will get removed.

Which is logical! and that's what we expect the product feature to
work.

However, this publishing process that is triggered for even one little
item - seems to cause our CMS system to a crawl or non-responsive for
at least 30 minutes or longer. This causes the CMS to be basically
down and no users can get any response or work done.

I opened a ticket up with Open Text and basically they stated for us
to either not use that feature and manually remove or publish the
items manually or to set the schedule to expire at midnight so it
won't affect the production of users.

Which I thought was funny - basically saying they know of this issue
and don't use that feature!

We are using Reddot 7.5.

anyone have any suggestions or feedback regarding this issue?

Thanks,

Carol
CMS Administrator, Web Operations
Worcester Polytechnic Institute (WPI)

[Prasanth Nittala]

Hi Carol,

Can you please go to Administer Publication->Select Project and do "Edit
General Settings" in the action menu.
You should see the following in the Appearance section:

In the Project Section:

Do not follow page references when publishing
Do not follow link references when publishing
Publish all related pages
Always replace pages Yes
Always replace media files

In the Appearance Section:

Create automatic publishing jobs based on appearance schedules
Start date (time) reached:
Publish related pages
Publish following pages
End date (time) reached:
Publish related pages
Publish following pages

I am not sure if you have already tried these settings, but nonetheless
worth mentioning to look at these settings for your project. I am thinking
probably tweaking these settings might help. I am not sure of your
environment, but generally you setup your cms clustered and have your
publishing server different from editing cms server to avoid these
publishing issues. However, that is dependent on the licenses. If you have
already tried these, then I would try to see what the publishing report log
is saying, about why it is taking so long.

Thanks,
Prasanth

Prasanth Nittala - Technical Architect - Oshyn, Inc. - Powering Innovation ™
Direct 213.814.4163 | Fax 213.612.0291  | Web www.oshyn.com

Thanks,

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