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Message from discussion Revised audio captcha is too difficult for most users
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reCAPTCHA Support  
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 More options Jun 11 2012, 6:53 pm
From: reCAPTCHA Support <supp...@recaptcha.net>
Date: Tue, 12 Jun 2012 08:53:51 +1000
Local: Mon, Jun 11 2012 6:53 pm
Subject: Re: Revised audio captcha is too difficult for most users
Paul,

Thanks for your email.  We are actively working on the audio captcha.

Best,

The reCAPTCHA Team.

On Tue, Jun 12, 2012 at 6:55 AM, Paul Lynch <plynch...@gmail.com> wrote:
> The audio recaptcha has always been tough, but now it is far too difficult.
>  I do understand the challenge you were solving, having read
> http://arstechnica.com/security/2012/05/google-recaptcha-brought-to-i...,
> and I realize that a hackable captcha is not useful, but neither is a
> captcha that cannot be solved by humans.  This post is just to say, "please
> keep working on it", because a better version is most definitely needed.
>  Here are some data points:

> 1) We are paying a blind user to evaluate our web site.  He spent four hours
> trying various ways to solve the audio captcha, with no success.  He is
> somewhat elderly, but generally his hearing is fine, although it might be
> that you'll find older people have more difficulty.
> 2) One of our developers (not a native-english speaker) tried six different
> audio captchas without success.
> 3) A second developer who tried it was hearing "words" in the background
> noise and entering those.  I had to coach her on what to listen for.
> 4) It took me three audio captchas before I was able to solve one, and to do
> that I had to type the words in Notepad, and keep replaying various segments
> of the audio while editing my Notepad text.  On that one, the first parts of
> two words were two soft to hear, but I was able to guess them from the last
> parts of the words.  On the first two captchas I tried, there was at least
> one word that I just could not make out, no matter how many times I replayed
> it.

> --Paul

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