Ooops!
Kenn Smith
seeking volunteers to forego their booking for some future benefit which
is poorly defined. We aren't interested and plan to be on the airplane
Saturday afternoon bound for Australia.
Do any of you TA's have an idea of how often this happens? And what
happens if no one is willing to give up their booking?
Ray Goldenberg
Smith) wrote:
>Do any of you TA's have an idea of how often this happens? And what
>happens if no one is willing to give up their booking?
Hi Kenn,
This is a very common occurrence. The cruise lines want every sailing
to go out with every cabin occupied. This policy often results in an
oversold condition. The cruise line will keep "sweetening the pot"
until they get enough volunteers. Do not fret as they will get enough
volunteers. I have only seen cruise lines deny boarding in one or two
instances over the last 15 years. BTW, the cruise lines are very
specific with the travel agent on what the inducement is going to be
before you come to an agreement to voluntarily give up your cabin.
Your TA probably knew you would not want to take their inducement so
he did not pursue the details.
--
Ray Goldenberg 800-719-9917 or 805-566-3905
Lighthouse Travel http://www.lighthousetravel.com
Follow us on Twitter http://twitter.com/lighthousetravl
Follow us on Facebook http://www.facebook.com/ray.goldenberg
Marsha
That's interesting. How does a cruiseline decide who gets booted off,
if no one wants to take advantage of their offer?
Marsha
Ray Goldenberg
>That's interesting. How does a cruiseline decide who gets booted off,
>if no one wants to take advantage of their offer?
Hi Marsha,
There are always those that will take advantage of the offers.
Sometimes the offers get up to upgrading to the top suite and/or full
refunds and a free cruise. Those offers always get accepted by
someone.
Carol Eskra
I was always under the impression that everybody booked on the ship had
to pay in full well in advance, so can't help but wonder why they
overbook?
Thanks,
Carol
Ray Goldenberg
wrote:
>I was always under the impression that everybody booked on the ship had
>to pay in full well in advance, so can't help but wonder why they
>overbook?
Hi Carol,
They overbook to assure every cabin will be full. It is the same
practice that almost everyone in the industry follows. You see this
all the time at airports when flights are overbooked. They start
making offers to get volunteers. They keep raising the offers until
they get enough volunteers. Unfortunately the airlines are not always
successful and do have to deny boarding. Those seats were also paid
for in advance but airlines, cruise lines, etc know that a certain
number will cancel and therefore to assure a full plane, cruise ship,
etc, they will sell more inventory than they have to assure full
capacity.
Marsha
But you just said you saw cruise lines deny boarding in one or two
instances over the last 15 years. How did they decide who got booted off?
Marsha
Charles
> But you just said you saw cruise lines deny boarding in one or two
> instances over the last 15 years. How did they decide who got booted off?
The only instance I recall was several years ago by Carnival. They
underestimated the demand for cruises out of Baltimore and could not
get enough to change their plans voluntarily. They booted off people
who had addresses close to the port who they presumed would be driving
and not have air arrangements. Of course that did not account for
family groups who had family members flying in from other areas of the
country. Carnival's actions got them a lot of bad publicity in the
Baltimore area.
--
Charles
Kenn Smith
full refund plus around $1,600 and "complimentary upgrade" to later,
longer cruises, some as much as 37 days. "subject to availabiiity". It
also included their assurance to her about her commission protection.
What wasn't clear was whether the complmentary upgrade meant a longer
cruise for the same price or an upgrade in room status. And, "subject
to availability" really leaves a lot of wiggle room for the cruise line.
Ray Goldenberg
<fo...@his.com.remove.invalid> wrote:
>The only instance I recall was several years ago by Carnival.
Hi Charles & Marsha,
This was the specific instance that I recall. If I recall correctly,
it was a large screwup with lots of folks not getting onboard.
Ray Goldenberg
>But you just said you saw cruise lines deny boarding in one or two
>instances over the last 15 years. How did they decide who got booted off?
Hi Marsha,
Please see Charles answer to your question.
Carol Eskra
I am aware that airlines overbook, but someone can walk up to the ticket
counter and purchase a ticket shortly before boarding, which in the
cruise industry this does not happen. For my cruise in April the balance
has to be paid in full 3 months in advance. Doesn't everyone have to pay
their balance in advance?
Carol
Marsha
Thanks. I was just curious how cruise lines decided. Airlines decide
based on who checks in last, I believe.
Carol Eskra
Let me see if I get this straight. If every cabin is sold and paid for
in advance, the cruise line will continue to sell more cabins.
Val Kraut
I'd like to understand the full process here - we usually book a specific
cabin through our travel agent. So when they overbook does this pertain to
folks who have booked a specific grade of cabin with no number assigned
ahead or to anyone. In most cases we book almost a year ahead and for a
specific cabin - does this mean we are also at risk for being bumped. What
I'm really asking is by booking in a certain way do you put yourself at
risk - or is it everybody.
Bill
Presumably they also sell some guarantee cabins with the
expectation that some people will cancel.
Bill
Charles
wrote:
> Presumably they also sell some guarantee cabins with the
> expectation that some people will cancel.
I don't think people who book guarantee cabins are any more likely to
cancel than those who book assigned cabins. Both pay deposits and have
the same final payment dates and penalties for canceling.
--
Charles
Charles
<mar...@optonline.net> wrote:
I would not worry about being bumped because of overbooking. The risk
of that is close to zero for any booking. A more common infuriating
reason they might cancel your booking is that they charter the ship
after you made your year in advance booking.
--
Charles
Ray Goldenberg
wrote:
>Ray,
Hi Carol,
Cruise lines will sell berths until they reach a pre-determined number
where they feel they will sail full. They take into account how many
cancellations will happen. It has nothing to do with final payments.
Ray Goldenberg
Hi Val,
It has nothing to do with cabins assignment. I believe folks are
overblowing the "risk". Out of the tens of thousands of sailings it
has only happened once or twice in the last 15-years that I am aware.
Ray Goldenberg
Hi Ken,
A "complimentary upgrade" relates to a higher category of cabin, not
length of cruise, etc. "Subject to availability" is just a "cya"
statement that is standard in virtually all offers. This just relates
to a cabin being available or not. The cruise line obviously can not
offer you an upgrade on a sailing that does not have an upgraded
category available at the time of booking. Since most folks who take
these offers, select and book at the time of the offer, there is no
ambiguity or wiggle room for the cruise line. As I said earlier,
these offers come across our desk every week. Some clients take them
and others do not. These offers are subject to negotiation. If the
recipient would like to make a counter-offer that is reasonable, it is
often accepted by the cruise line. Of course, if they get enough
cancellations without sweetening the pot, then there is no need to
accept a counter-offer.
Kenn Smith
Ray, I didn't really think that I was going to get a 37 day cruise for
the same price of a 14 day cruise, the offer was just poorly worded.
Interesting that all of the replacement cruises offered were of longer
duration than the one we are taking - stealth marketing? Our TA has
assured us that we are bump proof. That may be because of their
relationship with Virtuso.com, I don't know, but we didn't lose any
sleep over it.
Becca
Several years ago, we were booked on Princess but I do not remember the
name of the ship. My travel agent informed me that the balcony cabins
were oversold. Princess offered us about $700pp if we would move to an
outside cabin. This was a few weeks before the cruise and we had
already made the final payment.
Becca
Rosalie B.
I don't know how they decide but a group from here (southern Maryland)
that booked a cruise out of Baltimore found out when they got there
that they didn't have cabins. It wasn't because of non-payment. The
cruise line offered an alternate date, but this group was a large
family and they had children and jobs and not everyone could switch
their vacation around.
Bill
I understand that. I meant that they book guarantees and expect
to have cabins available to put them in when others cancel.
Obviously there would be no way for them to be in a situation
like this if everyone was assigned a cabin. In that respect it
is different than the airlines, where many people do not have
seat assigned before they get to the airport (and once again
that does not prevent you from being bumped if you don't get
there in time).
Bill
frijoli
> On Thu, 12 Nov 2009 22:20:20 -0500, "Val Kraut"
> <mar...@optonline.net> wrote:
>
>> I'd like to understand the full process here - we usually book a specific
>> cabin through our travel agent. So when they overbook does this pertain to
>> folks who have booked a specific grade of cabin with no number assigned
>> ahead or to anyone. In most cases we book almost a year ahead and for a
>> specific cabin - does this mean we are also at risk for being bumped. What
>> I'm really asking is by booking in a certain way do you put yourself at
>> risk - or is it everybody.
>
> Hi Val,
>
> It has nothing to do with cabins assignment. I believe folks are
> overblowing the "risk". Out of the tens of thousands of sailings it
> has only happened once or twice in the last 15-years that I am aware.
>
> --
> Ray Goldenberg
Does anyone know the answer then? It seems not Charles or Ray.
John Sisker
"frijoli" <c...@dud.gov> wrote in message
news:hdmihj$er7$2...@news.eternal-september.org...
Let me put it this way, as just mentioned in another post, good repeat
passengers on a HAL guarantee just got a terrific upgrade, and they booked
this cruise themselves through the cruise line, not an agency. On the other
hand, even a so-called cruise-only agency was able to get their clients a
so-so upgrade on the same ship, date and cruise, even though they claimed
they could get 'killer' upgrades. This is not meant to belittle the
connection and ability of agents, after all, I am one myself. But this has
to do more with an agencies connections, volume, allotments, contracts,
etc., than any so-called advertising wordage and/or claims. The problem is,
how is one to really know?
This is probably why others seem to be dancing around the question, with no
direct answer. If anyone knew for sure they could get an certain and
definite upgrade for their clients, and that they would not be bumped in the
process, it would not be called a 'guarantee', but an actual assigned cabin,
or at least an assigned category upgrade. My suggestion is, compare what the
cruise line itself tell you, then talk with a cruise-only agency, but only
those with a backing of a large volume host.
Smooth sailing to all...
John Sisker - SHIP-TO-SHORE CRUISE AGENCY�
(714) 536-3850 or toll-free at (800) 724-6644 & (Agency ID: 714.536.3850)
www.shiptoshorecruise.com
Ray Goldenberg
>
>Does anyone know the answer then? It seems not Charles or Ray.
Hi,
I think it would be beneficial if you should reread Charles and my
responses.
George Leppla
> Let me put it this way, as just mentioned in another post, good repeat
> passengers on a HAL guarantee just got a terrific upgrade, and they
> booked this cruise themselves through the cruise line, not an agency. On
> the other hand, even a so-called cruise-only agency was able to get
> their clients a so-so upgrade on the same ship, date and cruise, even
> though they claimed they could get 'killer' upgrades. This is not meant
> to belittle the connection and ability of agents, after all, I am one
> myself. But this has to do more with an agencies connections, volume,
> allotments, contracts, etc., than any so-called advertising wordage
> and/or claims.
This is baloney. If any agency tells you or even hints that they can
get you an upgrade or that their customers get better upgrades because
of their "connections, volume, allotments, contracts" etc, ask them to
put it in writing but don't hang by your thumbs waiting to see them do that.
This discussion of people being bumped because of overbooking is a case
of people talking about something that rarely happens. I've been
selling cruises for 16 years and NOT ONE of my customers have ever been
denied boarding a ship because of over booking. Never. It happens so
infrequently to be statistically insignificant and I would have no idea
what criteria the cruise lines would use if they had to bump someone.
Common sense tells me that the last people booked would be the first
people bumped but like I said, it has NEVER happened to a customer of
mine so that is just a guess on my part... and I sure don't spend any
time worrying about it.
--
George Leppla
Countryside Travel http://www.CruiseMaster.com
Blog http://cruisemaster.typepad.com/my_weblog/
Facebook http://www.facebook.com/CruiseMaster
frijoli
I read them both and neither of you said anything conclusive
other than not to worry about it.
If you had said "I don't know" I would not have asked the
question again.
Ray Goldenberg
>I read them both and neither of you said anything conclusive
>other than not to worry about it.
Hi,
Since it has never happened to George or my clients and we can only
recall one time that it has occurred in the last 15 years, I think our
advice not to worry about it is very sound. Enjoy the rest of your
weekend and try not to troll this group for awhile. <:+)
frijoli
Again, the question wasn't about worrying about how often it
happens, it was about whether or not anyone actually knew
how they make the decision.
And Ray, or whoever this is, I am not a troll. So Ray or
whoever you are, answer the actual question asked or stop
trolling.
You go back and look at all of my questions and comments and
you will see they are all based on facts and valid questions.
Clay
Jack
I've got to jump in here.
Clay, or who ever you are, they have answered your question. Your
problem is you don't like the answer. That doesn't make it not an
answer.
Go away.
Jack
John Sisker
"George Leppla" <geo...@cruisemaster.com> wrote in message
news:hdmsj...@news3.newsguy.com...
> This is baloney. If any agency tells you or even hints that they can get
> you an upgrade or that their customers get better upgrades because of
> their "connections, volume, allotments, contracts" etc, ask them to put
> it in writing but don't hang by your thumbs waiting to see them do that.
It had been pointed out in the original post... "that friends booked though
their cruise only travel agent who told them that he'd get them a killer
upgrade". This does not sound like a 'hint' to me, but a down-right promise.
Obviously this was not the case, but more of an advertising ploy just to get
the booking by this agency. Likewise, we also learned that these past
passengers on HAL received a really great upgrade, and they actually booked
the cruise themselves through the cruise line, not an agency.
While the original question was, who can get bumped if the ship is
overbooked, it also stands to reason as to just how upgrades are determined.
As seen here, no direct answers seem to be coming, just excuses. I think a
better answer would have been... "I don't know!" for that's what they're
saying anyway, but now with somewhat of an attitude. So, who and what really
determines an upgrade anyway? Who can get it and why? Is one agency actually
favored over another? While no-one should or can guarantee, or even hint,
that they can get their clients an upgrade, for one never really knows. On
the other hand, an agency on the outside looking in, may not always be in
the best position if push does comes to shove.
frijoli
>
> I've got to jump in here.
>
> Clay, or who ever you are, they have answered your question. Your
> problem is you don't like the answer. That doesn't make it not an
> answer.
>
> Go away.
>
> Jack
>
>
That's like asking if anyone knows if 2+2=4 and someone
saying "well don't worry about it because that equation
rarely comes up."
I was curious if anyone knew how they chose who gets kicked
off when they over book. if anyone knows the answer I still
would like to know.
So no they did not answer the question at all, and no I'm
not satisfied with the "non" answer.
You can leave if you like Jack.
Ray Goldenberg
>So no they did not answer the question at all, and no I'm
>not satisfied with the "non" answer.
Hi Clay,
I just came in from the beach where I live (see photo
http://bit.ly/9VnmK )and see you are still trolling. I did call each
and every president of each and every cruise line to get you an
answer. The cruise line presidents were not happy that you were
insisting on an answer to a non-problem on a Saturday afternoon. I
did explain what kind of person you were and how you insisted on an
answer to the non-problem. They each said they were not sure of the
procedure since none of them ever had this come up and it had never
been a problem. I explained that the troll (that would be you) would
not accept the truth. They each then said that they were sure that
the troll (that would be you) would be the first to be denied
boarding. So there you have it. An answer to a non-problem. Have a
terrific Saturday evening!
Robert Ling
>
> I just came in from the beach where I live (see photohttp://bit.ly/9VnmK)and see you are still trolling. I did call each
> and every president of each and every cruise line to get you an
> answer. The cruise line presidents were not happy that you were
> insisting on an answer to a non-problem on a Saturday afternoon. I
> did explain what kind of person you were and how you insisted on an
> answer to the non-problem. They each said they were not sure of the
> procedure since none of them ever had this come up and it had never
> been a problem. I explained that the troll (that would be you) would
> not accept the truth. They each then said that they were sure that
> the troll (that would be you) would be the first to be denied
> boarding. So there you have it. An answer to a non-problem. Have a
> terrific Saturday evening!
> --
> Ray Goldenberg 800-719-9917 or 805-566-3905
> Lighthouse Travel http://www.lighthousetravel.com
> Follow us on Twitter http://twitter.com/lighthousetravl
> Follow us on Facebook http://www.facebook.com/ray.goldenberg
Ray, if you think that Clay has his panties in a knot over this, you
should look and see his reaction a couple years back when he had a
problem with either his birth certificate or passport or maybe even
both. IIRC it went on for days.
Reef Fish Bob
frijoli
Ray, you're an idiot. I never said it was a problem. What
the hell is wrong with you people.
I asked a question because I was curious, and because
someone else asked and no one answered it.
I really don't care if anyone can answer it or not, but i
would like someone who is in the know about cruising to just
say "hey we don't know how it's done"
It's not a problem for me, nor anyone else best I can tell.
I was trying to understand how it works. Understand this, I
am an engineer, I ask as specific questions as I can. I
expect answers to those questions to be the same. You don't
have to like it but you can't claim I'm a troll because of
that. Go back and read my history of questions, comments in
RTC.
And Ray, you know nothing about me. Besides I just got back
from riding my motorcycle, so I did have a good afternoon.
It does strike me as odd that Ray is commenting like this
because his writing style used to be very different, and he
NEVER responded to critics that were right or wrong. Either
this ain't Ray Goldenberg, or John Sisker irritated him so
much he cracked.
Either way I'm not the troll.
Clay
George Leppla
I guess you must have missed it when earlier I posted:
"I would have no idea what criteria the cruise lines would use if they
had to bump someone."
Of course, you may not consider me to be "someone in the know".
Just because you want an answer doesn't mean you are going to get it.
Sometimes the question doesn't have a definite and consistent answer
because THERE IS NO POLICY FOR SOMETHING THAT DOESN'T HAPPEN ON A
REGULAR BASIS. These events happen so infrequently that no policy is
needed and when the one-in-ten-million occurrence happens, they just
handle each incident on a case by case basis.
Rosalie B.
>Ray Goldenberg wrote:
>> On Sat, 14 Nov 2009 18:27:02 -0500, frijoli <c...@dud.gov> wrote:
>>
>>> So no they did not answer the question at all, and no I'm
>>> not satisfied with the "non" answer.
>
Someone did say that they thought in the case of Carnival out of
Baltimore that they decided to bump the people with local addresses as
they wouldn't be flying in. That would agree with the facts of that
case.
I don't know that you will get a definitive answer because the people
who know, aren't going to say.
What I would like to know is - when I make a reservation through a
travel agent, and the cruise line wants to give me an upgrade, do they
always go through the agent to see if I want it? Because a couple of
times I have NOT wanted it, and my agent at that time didn't ask me
and when I got to the dock I found that I was upgrade from a cabin
that I had specifically booked because I wanted that cabin..
So was this poor agenting on their part, or did the cruise line not
ask, assuming that we would be delighted?
frijoli
>
> I guess you must have missed it when earlier I posted:
>
> "I would have no idea what criteria the cruise lines would use if they
> had to bump someone."
>
Apparently I did miss it.
> Of course, you may not consider me to be "someone in the know".
>
> Just because you want an answer doesn't mean you are going to get it.
That doesn't mean there isn't an answer.
> THERE IS NO POLICY FOR SOMETHING THAT DOESN'T HAPPEN ON A
> REGULAR BASIS.
>
See that's the answer. How hard was that?
Remember the question I asked wasn't how often does this
happen or what are the risks.
You may not like my tactics or me for that matter but i say
what I mean. No reading between the lines.
Clay
Jeff Gersten
>It's not a problem for me, nor anyone else best
>I can tell. I was trying to understand how it
>works. Understand this, I am an engineer, I
>ask as specific questions as I can. I expect
>answers to those questions to be the same.
>You don't have to like it but you can't claim I'm
>a troll because of that. Go back and read my
>history of questions, comments in
> RTC.
Let me see if I can summarize what we have learned from this thread and
possibly ask a more pertinent question.
Cruise lines regularly overbook knowing some will cancel. This is not an
uncommon practice as we know for instance that airlines do the same
thing. (In fact, colleges also do this, accepting more than their
capacity.) Through experience they are very good at knowing how far they
can go in overbooking.
But, sometimes they miscalculate and have to get the ship's manifest
down to the capacity of the cabins. They then start giving offers to
passengers for future upgrades if they voluntarily give up their
bookings. They, if necessary sweeten the offers until enough accept. So,
having to actually bump passengers off involuntarily is so rare that the
odds of it happening are infinitesimally small.
Maybe, the more pertinent question is how do they pick which passengers
to make their offers to? And how common or uncommon is the need for
making these offers?
peter
> c...@dud.gov (frijoli) wrote in part:
>
>> It's not a problem for me, nor anyone else best
>> I can tell. I was trying to understand how it
>> works. Understand this, I am an engineer, I
>> ask as specific questions as I can. I expect
>> answers to those questions to be the same.
>> You don't have to like it but you can't claim I'm
>> a troll because of that. Go back and read my
>> history of questions, comments in
>> RTC.
>
> Let me see if I can summarize what we have learned from this thread and
> possibly ask a more pertinent question.
>
> Cruise lines regularly overbook knowing some will cancel. This is not an
> uncommon practice as we know for instance that airlines do the same
> thing.
Airline tickets and cruise contracts are totally different. Goldenberg
has no idea what he is talking about. Airlines overbook because they
know some of the people having unrestricted tickets will not show up.
They don't lose any money, just their reservation. They'll get a refund
or take a later flight. If an airline knows that on average 20% of
unrestricted tickets are no-shows, it might overbook to the same extent.
If you don't show up on a cruise and don't join the ship at a later port
you'll lose the entire fare paid. Cancellations at cruises will be much
lower. The cruise lines will typically fill rooms by discounting until
the day of departure, not by overbooking, because of the bad publicity.
(In fact, colleges also do this, accepting more than their
> capacity.) Through experience they are very good at knowing how far they
> can go in overbooking.
>
> But, sometimes they miscalculate and have to get the ship's manifest
> down to the capacity of the cabins. They then start giving offers to
> passengers for future upgrades if they voluntarily give up their
> bookings. They, if necessary sweeten the offers until enough accept. So,
> having to actually bump passengers off involuntarily is so rare that the
> odds of it happening are infinitesimally small.
>
> Maybe, the more pertinent question is how do they pick which passengers
> to make their offers to? And how common or uncommon is the need for
> making these offers?
Extremely uncommon.
>
Tom K
example guest lecturers, entertainers, art auctioneers, etc., who share
passenger cabins with passengers. They could always double them up, or put
them in crew cabins down below if they had to.
--Tom
"Jeff Gersten" <JeffG...@webtv.net> wrote in message
news:17666-4AF...@storefull-3171.bay.webtv.net...
Charles
Gersten <JeffG...@webtv.net> wrote:
> Cruise lines regularly overbook knowing some will cancel. This is not an
> uncommon practice as we know for instance that airlines do the same
> thing. (In fact, colleges also do this, accepting more than their
> capacity.) Through experience they are very good at knowing how far they
> can go in overbooking.
I don't know that the above is true. Some cruise lines seem to overbook
but I would not say all cruise lines overbook regularly. Reading
various forums I read of people getting offers from Princess and Regent
from time to time to change sailings. I myself once received and offer
from Princess to change sailings. Princess seems to be one that does it
more often. I don't recall ever hearing anyone post about getting an
offer from any of the Royal Caribbean brands to change sailings because
of overbooking. I don't know if this is related but I have often read
about the upgrade fairy on Princess and much less often on Royal
Caribbean and Celebrity. But not being a travel agent I can only go by
what I infer from reading online over the years. Travel agents should
know more about the booking practices of the different lines.
--
Charles
Tom K
"Charles" <fo...@his.com.remove.invalid> wrote in message
news:151120091040410805%fo...@his.com.remove.invalid...
The upgrade fairy seems to be very much related to how an individual cruise
line fills their ships by category. Years ago we heard that Celebrity
people tend to want balconies and suites and are willing to pay for them.
Those are the first things to sell out on Celebrity ships.
On the other hand, ships like Princess may be very much more low-price
driven, and might have much more demand for inside and outside cabins than
Celebrity.
Putting those 2 parts together, if Princess fills in all their insides and
outsides (but has balconies and suites available), they can move people up
and then make more insides and outsides available. But if Celebrity fills
their suites and balconies first, there is no place to move people up. So
all they have left later is insides and outsides. Hence, no upgrades.
It probably all comes down to what type of cabin fills first for a cruise
line.
--Tom
Seehorse Video
"Tom K" <tkan...@optonline.net> wrote in message
news:4b002515$0$22534$607e...@cv.net...
Hi All,
This thread has got me curious. Obviously the cruise lines want to maximize
occupancy and have studied their own stats for the best ways to accomplish
it. We also are all aware that there are a boat-load of extra charges to be
collected from each passenger, regardless of room category. A suite and an
inside are about the same potential income for booze, casino, excursions,
spa, etc., etc., etc.
Do any of our TA's or experienced cruisers have any figures regarding the
average $$ each of us spend over and above the "all inclusive" room rate? I
use the term "all inclusive" to mean the room price if I spend nothing
extra, except tips. Would the real cost of a cruise average double the room
rate? Triple? What say you?
Harry Cooper
peter
ZqudnaNAl-nVoJ3W...@giganews.com, "Seehorse Video"
<h...@seehorsevideo.com> wrote:
> Do any of our TA's or experienced cruisers have any figures regarding the
> average $$ each of us spend over and above the "all inclusive" room rate?
For the Carnival brands it was 27% in 2008.
Surfer E2468
reservation for a 7 day caribbean cruise and except an offer of 10 days
to tahiti for same cost,and like a couple dopes we turned it down
because it was made the day before we were supposed to fly out,and we
had everything packed and limo ordered,and all things taken care of. If
we had it to do over again would take the offer in a heartbeat.
still kicking ourselves
cruise lover(~~~~~)
.
Rosalie B.
>Hi All,
>
>This thread has got me curious. Obviously the cruise lines want to maximize
>occupancy and have studied their own stats for the best ways to accomplish
>it. We also are all aware that there are a boat-load of extra charges to be
>collected from each passenger, regardless of room category. A suite and an
>inside are about the same potential income for booze, casino, excursions,
>spa, etc., etc., etc.
>
>Do any of our TA's or experienced cruisers have any figures regarding the
>average $$ each of us spend over and above the "all inclusive" room rate? I
>use the term "all inclusive" to mean the room price if I spend nothing
>extra, except tips. Would the real cost of a cruise average double the room
>rate? Triple? What say you?
>
>Harry Cooper
>
I do not spend anything on the casino or bingo or booze and we don't
"do" the spa either. I rarely go to the extra price restaurants
unless I get a gift from my TA.. If I've got a grandchild with me I
will buy a $20 soda card and sometimes buy a couple photos. Just with
my husband, I may get the DVD of the cruise but rarely get photos. I
also never use any of the bottled drinks in the cabin.
I pay for the internet and I do go on excursions sometimes, but
normally on the less expensive ones. $100/port would be about the
highest I'd pay. Usually I also get the lowest price cabin. Because
some cruise lines charge in advance for the excursions, the only thing
that's on my bill at the end besides tips is usually the internet.
I wonder whether anyone at the home offices has ever thought of
figuring out which of us spend money and which of us are tightwads, so
as to encourage the spendthrifts to cruise more by giving them
upgrades.
Marsha
> I wonder whether anyone at the home offices has ever thought of
> figuring out which of us spend money and which of us are tightwads, so
> as to encourage the spendthrifts to cruise more by giving them
> upgrades.
>
That's the way the casinos around here do it. They track you by your
Players Club card or whatever. The more you spend at each visit, the
tastier the offers are to try and get you back in there.
Marsha
Ermalee McCauley
Harry, why not put it to the test? At least a dozen of us from this
group are hoping to meet you on the Oasis next year. Please check this
out. You'll be glad you did.
http://www.motherofallgroupcruises.com/
Ermalee <-----booked!!
peter
"Lee" <n...@2.spam> wrote:
> On Sun, 15 Nov 2009 14:01:07 +0100, peter <pet...@stockton.com>
> wrote:
>
>> They don't lose any money, just their reservation. They'll get a refund
>> or take a later flight. If an airline knows that on average 20% of
>> unrestricted tickets are no-shows, it might overbook to the same extent.
>> If you don't show up on a cruise and don't join the ship at a later port
>> you'll lose the entire fare paid. Cancellations at cruises will be much
>
> I realize that you're just a know-it-all who likes to bash Ray...
>
> But, many people purchase insurance, and don't lose their entire
> fare if they don't show up.
>
> They may not show up if they are ill, or even if a family member is,
> etc.
I realize you're not very smart and everything has to be explained to you at
great length.
But, even if you buy insurance you can't just cancel a cruise ticket like
you can cancel an unrestricted airline ticket. The two are completely
different and that's why cruise overbooking just doesn't happen as George
correctly pointed out. Ray on the other hand claims "it's a common
occurrence". It isn't. Just like sisker he doesn't know what he's talking
about.
Ray Goldenberg
wrote:
>why cruise overbooking just doesn't happen as George
>correctly pointed out. Ray on the other hand claims "it's a common
>occurrence".
Hi Everyone,
Little Peter is confused as usual. Overbooking does occur regularly.
As I mentioned early in this thread, we receive offers to move clients
on a weekly basis. I guess little Peter missed that this thread had a
number of folks that received offers to move sailings. I think that
is what started this thread. Why would the cruise lines offer folks
incentives to move sailings if the ship was not oversold? BTW, George
did not say overbooking does not occur. He did say that his clients
have never been denied boarding and it was something not to worry
about. I have never been had clients denied boarding and have also
said that it is not something to worry about. He did say that his
clients received offers to move sailings. Of course little Peter never
lets facts get in the way of attempting to bash someone.
Ray Goldenberg
>I think it's highly likely that if they keep begging, and increasing
>the offer, they'll get people to volunteer. The odds of being
>'bumped' involuntarily are about zero.
Hi Lee,
I wonder why the offered this incentive to you since little Peter said
the cruise lines don't overbook. They probably just liked you better.
<:+)
peter
> On Tue, 17 Nov 2009 14:28:36 +0100, peter <pete...@stockton.com>
> wrote:
>
>> why cruise overbooking just doesn't happen as George
>> correctly pointed out. Ray on the other hand claims "it's a common
>> occurrence".
>
> Hi Everyone,
>
> Little Peter is confused as usual. Overbooking does occur regularly.
> As I mentioned early in this thread, we receive offers to move clients
> on a weekly basis. I guess little Peter missed that this thread had a
> number of folks that received offers to move sailings. I think that
> is what started this thread. Why would the cruise lines offer folks
> incentives to move sailings if the ship was not oversold?
O well, Big Dick Ray, the answer is quite simple. Because cruise lines
don't want to overbook, when their yield management models predict
increased demand at better prices, they will offer incentives to already
booked passengers to move, and only if those offers are accepted will
they sell the released cabins. So it has nothing to do with overbooking,
i.e. selling one cabin to different passengers as airlines sell more
seats than are available at the time of sale. As discussed, your
comparison of unrestricted airline tickets and cruises tickets just
doesn't make sense.
BTW, George
> did not say overbooking does not occur. He did say that his clients
> have never been denied boarding and it was something not to worry
> about.
Here's what George, a decent agent that doesn't need to spam this ng
with press releases with his signature like Big Dick Goldenberg thinks
is necessary, wrote:
"This discussion of people being bumped because of overbooking is a case
of people talking about something that rarely happens. ...
Common sense tells me that the last people booked would be the first
people bumped but like I said, it has NEVER happened to a customer of
mine so that is just a guess."
John Sisker
news:C7286394.601D0%pete...@stockton.com...
>
> I realize you're not very smart and everything has to be explained to you
> at
> great length.
>
> But, even if you buy insurance you can't just cancel a cruise ticket like
> you can cancel an unrestricted airline ticket. The two are completely
> different and that's why cruise overbooking just doesn't happen as George
> correctly pointed out. Ray on the other hand claims "it's a common
> occurrence". It isn't. Just like sisker he doesn't know what he's talking
> about.
>
Peter,
At least use the correct grammar for my name if your insist on insulting me.
As to your take on the subject itself, you're wrong again!
peter
"Lee" <n...@2.spam> wrote:
> On Tue, 17 Nov 2009 14:28:36 +0100, peter <pete...@stockton.com>
> wrote:
>
>> I realize you're not very smart and everything has to be explained to you at
>> great length.
>>
>> But, even if you buy insurance you can't just cancel a cruise ticket like
>> you can cancel an unrestricted airline ticket. The two are completely
different.
>
> I didn't say you could cancel, dumb-ass.
I didn't say you did, boy wonder. I responded in the context - which you
conventiently left out - of Spammer Ray's assertion that cruise lines
overbook exactly like airlines do while airline passengers - unlike cruise
passengers - can cancel full fare tickets without any penalty.
>
> I said some number of people who have insurance won't show up,
> for insurable reasons.
And you know what? They cancel.
>
> Get your head out of your ass, and learn to read.
Go to Wal-mart and buy a new brain, as the one you're using stopped working.
Rosalie B.
>On 11/18/09 10:16 AM, in article 9pe7g51b8gqdfph1m...@4ax.com,
>"Lee" <n...@2.spam> wrote:
>
>> On Tue, 17 Nov 2009 14:28:36 +0100, peter <pete...@stockton.com>
>> wrote:
>>> But, even if you buy insurance you can't just cancel a cruise ticket like
>>> you can cancel an unrestricted airline ticket. The two are completely
>different.
>> I said some number of people who have insurance won't show up,
>> for insurable reasons.
>
>And you know what? They cancel.
Unless things have changed - you can't cancel an airline flight. I
have occasionally tried. You have to wait and not fly it.
peter
"Rosalie B." <gmbe...@mindspring.com> wrote:
Full fare tickets are refundable and may be canceled at ay time. Cheaper
tickets have more restrictions; you may incur a penalty if you want to
change. The most restricted tickets can't be changed or canceled at all; you
fly or lose your money.
frijoli
>
> Oh, the sting of a petty insult from an usenet idiot. I think I'll
> go have a good cry, now.
>
LOL, love the phrasing here.
peter
> Ray Goldenberg wrote:
>> On Sat, 14 Nov 2009 18:27:02 -0500, frijoli <c...@dud.gov> wrote:
>>
>>> So no they did not answer the question at all, and no I'm not
>>> satisfied with the "non" answer.
>>
>> Hi Clay,
>>
>> I just came in from the beach where I live (see photo
>> http://bit.ly/9VnmK )and see you are still trolling. I did call each
>> and every president of each and every cruise line to get you an
>> answer. The cruise line presidents were not happy that you were
>> insisting on an answer to a non-problem on a Saturday afternoon. I
>> did explain what kind of person you were and how you insisted on an
>> answer to the non-problem. They each said they were not sure of the
>> procedure since none of them ever had this come up and it had never
>> been a problem. I explained that the troll (that would be you) would
>> not accept the truth. They each then said that they were sure that
>> the troll (that would be you) would be the first to be denied
>> boarding. So there you have it. An answer to a non-problem. Have a
>> terrific Saturday evening!
>> --
>> Ray Goldenberg 800-719-9917 or 805-566-3905
>> Lighthouse Travel http://www.lighthousetravel.com Follow us on
>> Twitter http://twitter.com/lighthousetravl
>> Follow us on Facebook http://www.facebook.com/ray.goldenberg
>
>
> wrong with you people.
LOL, love the phrasing here. BTW: Ray did say it was a problem.
>
>
> Either way I'm not the troll.
Reasonable people might not agree.