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Strap broken

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n o s p a m p l e a s e

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Jun 29, 2003, 4:52:39 AM6/29/03
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My bag's strap was broken and when I complained to British Airways
authorities, they told that I was supposed to remove it and pack inside
the back. Is this correct?


The Bill Mattocks

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Jun 29, 2003, 8:37:04 AM6/29/03
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"n o s p a m p l e a s e" <tr...@mailshell.com> wrote in message news:<bdm9du$tkdih$1...@ID-115031.news.dfncis.de>...

> My bag's strap was broken and when I complained to British Airways
> authorities, they told that I was supposed to remove it and pack inside
> the back. Is this correct?

That's what I had always heard. It makes sense to me - if a checked
bag has a strap hanging out, it's liable to catch on things as it
passes through the system. I'm not defender of the airlines, but in
this case, I imagine that BA is correct to deny your claim. Sorry!

Best Regards,

Bill Mattocks

JohnT

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Jun 29, 2003, 9:00:15 AM6/29/03
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"The Bill Mattocks" <bmat...@earthlink.net> wrote in message
news:a534b8d4.03062...@posting.google.com...

I was certainly told the same thing by KLM when checking-in at AMS a year or
so back.

JohnT


Robert Cowen

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Jun 29, 2003, 9:13:28 AM6/29/03
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Straps break and are lost all of the time. Most luggage areas have boxes of
straps available for you. Ask to speak with a supervisor and he/she should
allow you to go through them to see if there is one that you can use. It's
best to remove them before you fly. Don't make a big deal of it, just
explain to the agent and you can pick up a replacement for free.

Bob
The Internet Travel Guru (TM)
www.InternetTravelTips.com

"n o s p a m p l e a s e" <tr...@mailshell.com> wrote in message
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Irwell

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Jun 29, 2003, 1:06:58 PM6/29/03
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On the one or two occassions we have left straps
on, the counter agent has removed them and put them
in the outer zip pocket on the case.

To Arms!!

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Jun 29, 2003, 1:45:27 PM6/29/03
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You should remove your strap.

Beware that a lot of airlines will not pay for broken wheels, scratches and
scuff marks, broken handles and so forth. Many airlines in the U.S. have
dropped their maximum weight for a checked bag from 70# to 50# and will
charge you a fee if your bag weighs more than 50#. I see the day coming
when the airlines will charge you to check a bag - the price you have paid
was just for your ticket. Any other "service" such as checked baggage,
meals, a preassigned seat and so forth will cost you extra.

"n o s p a m p l e a s e" <tr...@mailshell.com> wrote in message
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mga707

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Jun 30, 2003, 9:20:15 PM6/30/03
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"To Arms!!" <toa...@yahoo.com> wrote in message news:<vfu9dpt...@corp.supernews.com>...

I see the day coming
> when the airlines will charge you to check a bag - the price you have paid
> was just for your ticket. Any other "service" such as checked baggage,
> meals, a preassigned seat and so forth will cost you extra.

That day came--and went--in the '80s. PeoplExpress charged extra for
checked baggage during their shor but eventful lifetime, 1981-86.

The Bill Mattocks

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Jul 1, 2003, 1:39:06 AM7/1/03
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tay243...@softhome.net (Irwell) wrote in message news:<3eff1c4e...@news.CIS.DFN.DE>...

> On the one or two occassions we have left straps
> on, the counter agent has removed them and put them
> in the outer zip pocket on the case.

That was nice of 'em! Once, pre-9/11, when I lived in Denver, I was
waiting for my baggage at DEN and a backpack came out. One of the
shoulder straps got caught in the coveyor belt at the top of the line
(before the bag dropped to the carousel) and it was blocking all the
other bags, plus it was slowly being 'eaten' by the machine. The guy
who owned it jumped up there and started tugging on it, but it was
slowly sucking it down anyway. We all yelled for an airline employee
to turn off the conveyor belt, but it just kept going.

At that time, it was legal for me to carry a small pocketknife in my
pocket on a plane. I had my SpyderCo 'CoPilot' with a serrated blade,
and gave it to the guy, who cut off the offending strap and all was
well, except for the damage to the bag.

Of course, if I had that knife now, it would make me a potential
terrorist and everyone should be afraid of me.

Best Regards,

Bill Mattocks

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