On Wednesday, July 12, 2017 at 2:29:17 PM UTC-4, JGibson wrote:
> Can't complain since my dad paid for my family of four but I was certainly not impressed enough to decide to purchase from them on my own. I got to experience this:
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https://thepointsguy.com/2017/01/aa-new-boarding-groups/
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> where I ended up in group 8 as the gate agents yelled that anybody below group 7 would have to check their bag that was destined into the overhead. Only to discover about 4 rows of empty overhead bin space right where we were sitting after getting on the plane(s).
This is because group 9 passengers ("Basic economy") have to pay to carry on a bag, so they have to make sure there is room for their bags, since they already fucking paid.
> Plus, when the machine quit working in PHX where I tried to upgrade it and went to customer service, I was told that only the machine can do what I want and get out.
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> Oh yeah - no group on your pass is better than 8 or 9 since it gets you in with 7.
I like this change, it's truth in advertising. I used to joke that when you get your boarding pass you should mentally add 5 to your group number since group 1 boards after AA executive platinum, one-world ruby pass, AA platinum credit card members, AA concierge blowjob status, etc, etc.
At least on AA now your group number is real. Can't say the same for other legacy airlines. Of course no-one's boarding system beats Southwest.
A former rfscker summed it up best when I pondered why the other airlines don't just adopt the Southwest model. His answer was: "Southwest makes money flying people to places on airplanes so their incentive is to be good and efficient at that. The other legacy airlines make their money on fees and selling status, so their incentive is to maximize that and not efficiency or passenger experience"
Btw chances are pretty good that if you have group 7 or 8 you can board with group 6 and they won't care. In the old system I learned that once they got to group 2 they didn't care. Basically old group 1 new group 5 are the last groups you have to pay extra or have status for, once those guys are on the gate agents don't really give a shit. But now that they have group 9, for complete loser cheapskate cattle class, that may no longer be true. I now have a credit card that gets me group 5 (old group 1) every time so I don't pay that much attention to whether or not that works.