I could not believe this happened to me today. I have been scanning for a number of years. I have a friend who enjoys going to a smaller airfield with me every couple of weeks and parking not far from the runways and listening to the air traffic. He does not live far from the airport & thought it would be cool to have a scanner to listen to the traffic any time he wants.
We went to a local Radio Shack in a mall here in Cincinnati today to buy an inexpensive scanner for him. We saw one for $89.00 that had all the features he would need and give him a taste of scanning. The idea being, enjoy it and see what features he may want later on then upgrade down the road. He clearly does not need or want a 245XLT like I have at this time as he is completely new to this.
The salesman kept talking about trunking and how he must have it. Funny, since Cincinnati city & county PD & Fire are not trunked right now. There are a very few but for his needs trunking is something he would never care about for a long while. The salesman went on to explain how he could program in 4 freqs and be able to rob any bank right now and get away. Funny, my friend is not planning that either. He just wants to get air traffic and some public service. I played along at this point & told him to make a deal on the PRO-92 then. The salesman asked me what that was. Yes, he asked me what the PRO-92 was. After making an ass out of himself talking about how to scan and how important trunking is with a wery poor explination of trunking, he did not know what scanners he sold or what their features were, even though they were not 2 feet from him. He even asked me if I was testing him. NO, I want to buy this scanner with these features for $89.00. Needless to say, he told me to have a good day & walked away.
I could not believe this. I came in to BUY something. I saw what I wanted to buy & planned to walk out with it. Instaed, I was insulted & talked down to by a person who had no idea what he was talking about.
I remember a time when you walked into RS and there was a salesperson with their ham call sign on their name badge. They would walk you through buying anything you wanted & explained how to use it.
Sorry, I just had to vent. I hope this is not a sign of things to come here in Cincinnati.
Best regards,
Dave
-- David Lewis dle...@lanstar.net LANStar Communications Wilreless solutions & accessories http://www.lanstar.net
> I could not believe this. I came in to BUY something. I saw what I > wanted to buy & planned to walk out with it. Instaed, I was insulted & > talked down to by a person who had no idea what he was talking about.
> I remember a time when you walked into RS and there was a salesperson > with their ham call sign on their name badge. They would walk you > through buying anything you wanted & explained how to use it.
> Sorry, I just had to vent. I hope this is not a sign of things to come > here in Cincinnati.
In article <dave-D67326.00373923072000@news-server>, Dave Lewis
<d...@aaa.lanstar.net> writes: >We went to a local Radio Shack
This was your first mistake. Don't buy ANYTHING from Radio Shack which requires input or a technical opinion from the "salespeople." RS is great for fuses, adaptors, solder, etc...but anything above that level, forget it.
Radio Shack has been hiring people for high-pressure sales ability rather than electronics knowledge for quite some time now. I still run into a ham or other hardware-hacker in the local one occasionally, but they're rarely there the next time I go!
-- "I am not an Anarchist in *your* sense of the word : your brain is too dense for any known explosive to affect it."
>I could not believe this. I came in to BUY something. I saw what I >wanted to buy & planned to walk out with it. Instaed, I was insulted & >talked down to by a person who had no idea what he was talking about.
>I remember a time when you walked into RS and there was a salesperson >with their ham call sign on their name badge. They would walk you >through buying anything you wanted & explained how to use it.
What do you expect from someone making minimum wage with no training?
>Sorry, I just had to vent. I hope this is not a sign of things to come >here in Cincinnati.
No, it is all over the country, and not getting any better, AND it is not just at the Rat Shack...
I walked into one not too long ago and there was no one in the place. The door was wide open and no one was there. I looked around for what I needed, a simple part, and they didn't have it. Big surprise.........
> >I could not believe this. I came in to BUY something. I saw what I > >wanted to buy & planned to walk out with it. Instaed, I was insulted & > >talked down to by a person who had no idea what he was talking about.
> >I remember a time when you walked into RS and there was a salesperson > >with their ham call sign on their name badge. They would walk you > >through buying anything you wanted & explained how to use it.
> What do you expect from someone making minimum wage with no training?
> >Sorry, I just had to vent. I hope this is not a sign of things to come > >here in Cincinnati.
> No, it is all over the country, and not getting any better, AND it is > not just at the Rat Shack...
You mean you actually got an english speaking RS salesman?
I remember around 10 years ago, when the job market was tight, you needed a college degree to manage some retail stores. Now, if you speak english, you are in, no questions asked.
On Sun, 23 Jul 2000 04:38:07 GMT, Dave Lewis <d...@aaa.lanstar.net> wrote:
>I could not believe this happened to me today. I have been scanning for >a number of years. I have a friend who enjoys going to a smaller >airfield with me every couple of weeks and parking not far from the >runways and listening to the air traffic. He does not live far from the >airport & thought it would be cool to have a scanner to listen to the >traffic any time he wants.
>We went to a local Radio Shack in a mall here in Cincinnati today to buy >an inexpensive scanner for him. We saw one for $89.00 that had all the >features he would need and give him a taste of scanning. The idea being, >enjoy it and see what features he may want later on then upgrade down >the road. He clearly does not need or want a 245XLT like I have at this >time as he is completely new to this.
>The salesman kept talking about trunking and how he must have it. Funny, >since Cincinnati city & county PD & Fire are not trunked right now. >There are a very few but for his needs trunking is something he would >never care about for a long while. The salesman went on to explain how >he could program in 4 freqs and be able to rob any bank right now and >get away. Funny, my friend is not planning that either. He just wants to >get air traffic and some public service. I played along at this point & >told him to make a deal on the PRO-92 then. The salesman asked me what >that was. Yes, he asked me what the PRO-92 was. After making an ass out >of himself talking about how to scan and how important trunking is with >a wery poor explination of trunking, he did not know what scanners he >sold or what their features were, even though they were not 2 feet from >him. He even asked me if I was testing him. NO, I want to buy this >scanner with these features for $89.00. Needless to say, he told me to >have a good day & walked away.
>I could not believe this. I came in to BUY something. I saw what I >wanted to buy & planned to walk out with it. Instaed, I was insulted & >talked down to by a person who had no idea what he was talking about.
>I remember a time when you walked into RS and there was a salesperson >with their ham call sign on their name badge. They would walk you >through buying anything you wanted & explained how to use it.
>Sorry, I just had to vent. I hope this is not a sign of things to come >here in Cincinnati.
It might not make a difference, but I hope you told the store manager, or the district manager. When I worked for Rat Shack I always asked the customer what they wanted, and went from there. Unfortunately there is so much corporate BS, and the big wigs cant spare a few bucks to pay the working help a little more to keep worthy souls employed. I wonder if they realize that this would make them a better company? Sorry for the vent. BTW, was the salesperson 16? =]
Jason n1iic
Dave Lewis <d...@aaa.lanstar.net> wrote in message
> I could not believe this happened to me today. I have been scanning for > a number of years. I have a friend who enjoys going to a smaller > airfield with me every couple of weeks and parking not far from the > runways and listening to the air traffic. He does not live far from the > airport & thought it would be cool to have a scanner to listen to the > traffic any time he wants.
> We went to a local Radio Shack in a mall here in Cincinnati today to buy > an inexpensive scanner for him. We saw one for $89.00 that had all the > features he would need and give him a taste of scanning. The idea being, > enjoy it and see what features he may want later on then upgrade down > the road. He clearly does not need or want a 245XLT like I have at this > time as he is completely new to this.
> The salesman kept talking about trunking and how he must have it. Funny, > since Cincinnati city & county PD & Fire are not trunked right now. > There are a very few but for his needs trunking is something he would > never care about for a long while. The salesman went on to explain how > he could program in 4 freqs and be able to rob any bank right now and > get away. Funny, my friend is not planning that either. He just wants to > get air traffic and some public service. I played along at this point & > told him to make a deal on the PRO-92 then. The salesman asked me what > that was. Yes, he asked me what the PRO-92 was. After making an ass out > of himself talking about how to scan and how important trunking is with > a wery poor explination of trunking, he did not know what scanners he > sold or what their features were, even though they were not 2 feet from > him. He even asked me if I was testing him. NO, I want to buy this > scanner with these features for $89.00. Needless to say, he told me to > have a good day & walked away.
> I could not believe this. I came in to BUY something. I saw what I > wanted to buy & planned to walk out with it. Instaed, I was insulted & > talked down to by a person who had no idea what he was talking about.
> I remember a time when you walked into RS and there was a salesperson > with their ham call sign on their name badge. They would walk you > through buying anything you wanted & explained how to use it.
> Sorry, I just had to vent. I hope this is not a sign of things to come > here in Cincinnati.
> Best regards,
> Dave
> -- > David Lewis > dle...@lanstar.net > LANStar Communications > Wilreless solutions & accessories > http://www.lanstar.net
I would call the RS customer service and complain to them. I did that because of the store manager being extremely rude to me over the phone... funny thing is that I haven't seen him in the store again after that! :) =-=-=-=-=-=-=-=-=-=-= To reply, remove "spamsux" from the email address.
