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Experience with dexdigital?

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Samuel

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Jul 13, 2006, 4:26:26 AM7/13/06
to
Has anyone bought anything from www.dexdigital.co.uk?
I was asking around, and mainly it seems like a fraud...unfortunately I have
already paid for my camera :(

Thanks


Steve

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Jul 13, 2006, 4:34:08 AM7/13/06
to

Phoned them or knocked on their door??


John Ashby

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Jul 13, 2006, 4:58:03 AM7/13/06
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Samuel wrote:

Could you be a bit more explicit? Have you paid for goods and not
received them? If so how long have you been waiting and what steps have
you taken to chase the order? Or are you just worried about the tax
avoidance/tax evasion aspect of the way they do business?

john

Samuel

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Jul 13, 2006, 4:59:25 AM7/13/06
to

"Steve" <St...@notreallySteve.com> wrote in message
news:4Antg.87512$7Z6....@fe2.news.blueyonder.co.uk...
I'm phoning whole day, but only answering machine replies, saying: "Person
you are trying to reach is not available" :(
They don't have office where you can buy merchandise, only using internet.
Plus I'm from another country.


Samuel

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Jul 13, 2006, 5:17:07 AM7/13/06
to
They stated that for international orders they don't accept credit cards,
only Western Union.
So I paid WU and sent them confirmation code. Then no reply. Then I phoned
and emailed. And phoned and emailed. And then the next they only gotten a
one line reply: "Your order is being processed, thank you for your
cooperation".

For the entire time I couldn't get them on the phone, only answering machine
saying "Person you are trying to reach is unavailable". I phoned in regular
intervals throughout stated working hours (taking into consideration time
difference).

It was suspicious so i searched the internet and found that company
KeyDigital (to which they are related on their webpages / About Us) is
mentioned in context relating to fraud
(http://www.fairtradeauthority.com/key_digital_scam.php).

I also checked with Verisign and they are not their partner and they have
their logo on the webpage. They have My Account login on the page
(Dexdigital does) and it is not on secure pages. All very suspicious. I
checked with Western Union and confirmed that the money has been picked up.

I still haven't received any call from them or email. I paid 1300 USD and I
think I deserve more attention for my money.

Thank you for your opinion and help.

"John Ashby" <J.V....@rl.ac.uk> wrote in message
news:e951us$bni$1...@south.jnrs.ja.net...

Phil Stovell

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Jul 13, 2006, 5:48:06 AM7/13/06
to

The whois entry does look a bit dodgy:

phil@phil:~$ whois dexdigital.co.uk

Domain name:
dexdigital.co.uk

Registrant:
DexDigital ltd.

Registrant type:
Non-UK Individual

Registrant's address:
1785 Senf Dr.
1
Hamilton
NJ
08620
US

Registrant's agent:
eNom, Inc. [Tag = ENOM]
URL: http://www.enom.com

Relevant dates:
Registered on: 03-Jul-2006
Renewal date: 03-Jul-2008
Last updated: 03-Jul-2006

Registration status:
Registration request being processed.

Name servers:
ns3.secureserver.net
ns4.secureserver.net

WHOIS lookup made at 10:46:15 13-Jul-2006


--
Phil Stovell, South Hampshire, UK

"They said I should not take him to the police, but rather
let him pay a dowry for my goat because he used it as his wife"

Capt. Rob

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Jul 13, 2006, 6:09:36 AM7/13/06
to

How do people keep falling for this? When you see prices that even
large discount stores online can't match that should be a HUGE warning.
What's amazing is that many items are below dealer cost. It's obvious
and you don't have to be in retail to figure it out.

Well, I wish you luck. Sometimes people get their stuff from these
places...sometimes not.


Capt RB
NY

Zozzer

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Jul 13, 2006, 6:50:03 AM7/13/06
to

"Samuel" <s...@mail.com> wrote in message news:e9503i$f4k$1...@ss408.t-com.hr...

If you click on the [REFRESH] button under the webcam picture
you get a 404 error and a text box in Russian.

Very fishy.

--
Zozzer


John Ashby

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Jul 13, 2006, 6:57:26 AM7/13/06
to
Zozzer wrote:

And the product reviews appear on a dozen different websites.

john

Tony Polson

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Jul 13, 2006, 9:21:27 AM7/13/06
to
"Zozzer" <Zoz...@B2yonder.co> wrote:

Unfortunately this appears to be a scam.

There is no "London Business Centre" at the address quoted. That
address belongs to a specialist company supplying door furniture,
which has no connection with any "London Business Centre" nor with any
company or individual trading as "DexDigital".

That company has apparently received a number of complaints from
people allegedly scammed by "DexDigital". A company representative
quoted calls "now running well into double figures".

The OP may wish to try tracing the recipient of the money via Western
Union. However my personal experience of tracing funds sent by
Western Union has not been positive.

The lesson here is not to use untraceable payment systems such as
Western Union for purchases of any significant value. PayPal payments
to a verified PayPal address would be a better option.

Ian Riches

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Jul 13, 2006, 10:29:53 AM7/13/06
to
In article <e9503i$f4k$1...@ss408.t-com.hr>, s...@mail.com says...

> Has anyone bought anything from www.dexdigital.co.uk?
> I was asking around, and mainly it seems like a fraud...unfortunately I have
> already paid for my camera :(

It's a scam.

Site looks identical to a previous one going under the name of
mobileinc.co.uk/

e.g., using the google cache:

<http://66.249.93.104/search?
q=cache:OExfGps59CkJ:www.mobileinc.co.uk/index.php>

Ian
--
Ian Riches
Bedford, UK

Wolfgang Weisselberg

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Jul 13, 2006, 4:37:51 PM7/13/06
to
Samuel <s...@mail.com> wrote:
> They stated that for international orders they don't accept credit cards,
> only Western Union.

That's practically 100% proof of scam. CC cards can be
charged back --- WU cannot even be traced.

| * Western Union does not recommend sending money to anyone
| you don't know. Only transfer money to someone you know
| personally or whose identity you can verify!
|
| * If you are purchasing goods or services and paying
| through the Western Union network, you do so at your own
| risk. Western Union does not recommend use of its money
| transfer service when doing business with a stranger and
| is not responsible for the non-receipt or quality of any
| goods or services.
|
| * Reemember that Western Union does not require a receiver to
| present a money transfer control number (MTCN) to pick up
| funds.
|
| * Ask yourself:
| - Who is this person?
| - Does this money have to be sent immediately?
| - Does this offer sound too good to be true?
|
| * Beware of bargain-priced electronics or other equipment.
|
| * Make sure you know to whom you are sending money. If you are
| purchasing goods or services and paying through the Western
| Union network, it is your responsibility to verify the
| reputation and legitimacy of the seller. Western Union is not
| responsible for the non-receipt or quality of any goods or
| services.

Straight from
http://www.westernunion.com/info/faqSecurity.asp


> I still haven't received any call from them or email. I paid 1300 USD and I
> think I deserve more attention for my money.

Oh, your (former) _money_ got all the attention, and is probably
converted into pure fun right now. If you are lucky, you'll be
told that your money has _not_ arrived, and are asked to pay again.
(With much the same results, except that they'll be laughing hard
enough to get muscle cramps.)

However, your local police or attorney's office may pay your
_story_ some attention. If you are lucky.

> Thank you for your opinion and help.

Call it learning money. For just a handful of dollars extra you
may have taken it home from the store.

-Wolfgang

zog

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Jul 13, 2006, 10:04:31 PM7/13/06
to
Samuel wrote:
> They stated that for international orders they don't accept credit cards,
> only Western Union.
> So I paid WU and sent them confirmation code. Then no reply. Then I phoned
> and emailed. And phoned and emailed. And then the next they only gotten a
> one line reply: "Your order is being processed, thank you for your
> cooperation".

>

> I still haven't received any call from them or email. I paid 1300 USD and I
> think I deserve more attention for my money.

well sorry old son but you have done your dough, never ever use western
union to buy ANYTHING!!, it is primarily used to wire money to a friend
or relative, ie; someone you know, what you have done is you have walked
up to a total stranger in the street and handed them $1300 and walked
away, you have no comeback whatever.

even ebay warns people not to use western union, if I see a seller only
wanting to use WU I go elsewhere.

Isaiah Beard

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Jul 13, 2006, 10:55:02 PM7/13/06
to
Samuel wrote:
> They stated that for international orders they don't accept credit cards,
> only Western Union.

That alone has scam written all over it. Not accepting credit cards
means you have NO security whatsoever against fraud.

> So I paid WU and sent them confirmation code. Then no reply. Then I phoned
> and emailed. And phoned and emailed. And then the next they only gotten a
> one line reply: "Your order is being processed, thank you for your
> cooperation".
>
> For the entire time I couldn't get them on the phone, only answering machine
> saying "Person you are trying to reach is unavailable". I phoned in regular
> intervals throughout stated working hours (taking into consideration time
> difference).
>
> It was suspicious so i searched the internet and found that company
> KeyDigital (to which they are related on their webpages / About Us) is
> mentioned in context relating to fraud
> (http://www.fairtradeauthority.com/key_digital_scam.php).
>
> I also checked with Verisign and they are not their partner and they have
> their logo on the webpage. They have My Account login on the page
> (Dexdigital does) and it is not on secure pages. All very suspicious. I
> checked with Western Union and confirmed that the money has been picked up.

So you did all of this research AFTER you paid for your item through a
dubious payment method? Why couldn't you have done all of this BEFORE
you made your purchase?


> I still haven't received any call from them or email. I paid 1300 USD and I
> think I deserve more attention for my money.

I think you've just learned a $1300 USD lesson. Or, maybe you haven't,
who knows? Your demand for customer service from a rather obvious sham
operation, leads me to think you're about as much in denial as when you
gleefully wired your money into oblivion.

And even assuming you DO get your merchandise, I take it you could care
less about the warranty probably being void? I sincerely hope the price
was "too good to be true" for you to have been motivated to go through
all that effort, evidently knowing full well you could have ended up
with nothing.

And while my tone sounds harsh, you have to realize that it's people
like you, willingly suspending disbelief to chase a deal from merchant
in another country from where you live and sending money with absolutely
no recourse whatsoever, that keeps fronts like this in business.

--
E-mail fudged to thwart spammers.
Transpose the c's and a's in my e-mail address to reply.

Capt. Rob

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Jul 15, 2006, 8:23:22 AM7/15/06
to

Just as a joke I sent Dexdigital the following....and got the answer
you'll see at the bottom. As you might guess, no one has 9 D200 bodies
lying around. Pretty sad.


> Looking for 9 Nikon D200 bodies and possibly 4 18-200VR lenses as well.
> Can't get them here. Do you have any in stock?
>
>
> Barry F.
> NY, USA


Dear, Bobsprit.

Yes, we have in stock.


---
Best regards,
Karl Rogers
DexDigital Sales Department
sa...@dexdigital.co.uk

Capt. Rob

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Jul 15, 2006, 8:30:47 AM7/15/06
to

And then, just for the hell of it....sent the following, not that it
will help anyone....

Karl, or whoever you are. You have no Nikon D200 bodies because I work
for Nikon. We are expanding our efforts to curb fraud in a cooperative
effort with Canon.
The real question is, why are you trying to steal money from people? If
you're smart enough to do what you do, why not make money legally
without HURTING PEOPLE?
Are you happy with your life and how you take from others? If you have
family, are they proud of what you're doing, stealing from students,
parents and hard working individuals?

You should really reconsider your life's plan and goals.

Best of luck.

Capt. RB
NY


In any case, I feel for the guy who got ripped off. But there's a ton
of info online to help folks avoid such scams. BUYERS BEWARE.

Good luck out there!


Capt RB

Druid

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Jul 31, 2006, 6:46:59 AM7/31/06
to


Hey Samuel

Just wondering, if You have received Your camera?
I also bought a camera last week through DexDigital and haven't heard
anything yet!?

;o(
Druid

zazo...@gmail.com

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Aug 7, 2006, 6:59:20 AM8/7/06
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bt has anyone received there goods now, or not

Mani

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Aug 7, 2006, 8:49:37 AM8/7/06
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No goods :(

<zazo...@gmail.com> wrote in message
news:1154948360....@h48g2000cwc.googlegroups.com...

Samuel

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Aug 7, 2006, 8:52:11 AM8/7/06
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No I haven't :(

"Druid" <carste...@jubii.dk> wrote in message
news:1154342819....@m73g2000cwd.googlegroups.com...

Message has been deleted

zazo...@gmail.com

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Aug 9, 2006, 3:04:53 PM8/9/06
to
God, i hope that they answer you, tomorrow i will do a call, otherwise
i loose about 700 Euro, and that is a lot for a student like me, i hope
they can arrange it there in woldpay

Isaiah Beard

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Aug 9, 2006, 5:02:53 PM8/9/06
to
Gisle Hannemyr wrote:
> I wrote to WorldPay (part of Bank of Scotland) who handles
> CC-payment for these scammers about a week ago. Partly to
> inform them about what type of scheme they were party to, and
> partly to ask them what sort of fraud protection they provide.
>
> No reply yet,but they are still collecting money on behalf of
> the thiefs.

Have you entertained the possibility that they may actually be in
cahoots with dexdigital? The very fact that they up-front disclaim all
responsibility for purchase fulfillment or refunds is a red flag. Even
PayPal will make at least a half-assed attempt at dispute resolution.

Message has been deleted

Samuel

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Aug 10, 2006, 3:03:10 AM8/10/06
to
Well, I'm "waiting" a month for my camera...
The most frustrating thing is that I figure it out day after, I placed my
order, that is a scam.
I was like a horse with half closed eyes, wow cheap camera...
Ah good school for future, and not cheap one!


<zazo...@gmail.com> wrote in message
news:1155150293.2...@75g2000cwc.googlegroups.com...

bobidig

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Aug 16, 2006, 5:48:11 AM8/16/06
to
Hi, I also bought a digital camera to dexdigital, the payment was made
for a women Janis Feigins, is it possible to find this person to
purchase her in justice.Thanks for your advice.
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