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Epson Class Action

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Just Me

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Mar 26, 2009, 10:41:12 AM3/26/09
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**********************************************************************

People with EPSON PRINTERS purchased between November 1, 2002 and September
1, 2006, may be eligible to benefit from a class action settlement. The
settlement notice was published in the Ottawa Citizen, Saturday March 15,
2009, page E10.

EPSON inkjet printer cartridges were apparently indicating empty (and
stopping printing) before they actually were empty. EPSON says they needed
a reserve after showing empty, otherwise the printer would be damaged.

As I read it, some dissatisfied customers claimed that the reserve volume
was too high or even that it should go to 100% empty. EPSON disagreed. The
issue has been around for a long time, but settlement was only reached in
Canada in March of 2009.

Note: the final date to make a claim is 5:00 p.m. ET June 4, 2009.

Here is the bottom line:

If you are a resident of Canada (other than in the provinces of Manitoba and
British Columbia) and purchased an Epson Inkjet printer between November 1,
2002 and September 1, 2006 and your Epson Inkjet printer is one of the
models listed, you are a potential class member.


Re the Canadian settlement:

The general settlement website is here:
http://www.epsonsettlementcanada.com

Thesettlement FAQ website is here:
http://www.epsonsettlementcanada.com/FAQs.htm

The list of qualifying printers is here:
http://www.epsonsettlementcanada.com/ListofQualifyingPrinters.htm


This is a good place to get the story in detail: (Oct. 24, 2003)
http://www.pcworld.com/article/113112/epson_faces_consumer_suits.html

EPSON'S response to the story printed in PC WORLD is here (there is a link
to it in the story above):

Epson responds to consumer complaints about ink cartridges.
http://www.pcworld.com/article/113324/letters_to_pcworldcom.html


Darrell Larose
Webmaster

Camera Club of Ottawa FaceBook Group:
http://www.facebook.com/home.php?#/group.php?gid=17116957800&ref=ts

No virus found in this incoming message.
Checked by AVG - www.avg.com
Version: 8.0.238 / Virus Database: 270.11.29/2024 - Release Date: 03/26/09
07:12:00


Get lost

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Mar 26, 2009, 9:48:39 PM3/26/09
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On Mar 26, 10:41 am, "Just Me" <nos...@here.invalid> wrote:
> **********************************************************************
>
> People with EPSON PRINTERS purchased between November 1, 2002 and September
> 1, 2006, may be eligible to benefit from a class action settlement. The
> settlement notice was published in the Ottawa Citizen, Saturday March 15,
> 2009, page E10.
>
> EPSON inkjet printer cartridges were apparently indicating empty (and
> stopping printing) before they actually were empty.  EPSON says they needed
> a reserve after showing empty, otherwise the printer would be damaged.
>
> As I read it, some dissatisfied customers claimed that the reserve volume
> was too high or even that it should go to 100% empty.  EPSON disagreed.  The
> issue has been around for a long time, but settlement was only reached in
> Canada in March of 2009.
>
> Note: the final date to make a claim is 5:00 p.m. ET June 4, 2009.
>
> Here is the bottom line:
>
> If you are a resident of Canada (other than in the provinces of Manitoba and
> British Columbia) and purchased an Epson Inkjet printer between November 1,
> 2002 and September 1, 2006 and your Epson Inkjet printer is one of the
> models listed, you are a potential class member.
>
> Re the Canadian settlement:
>
> The general settlement website is here:http://www.epsonsettlementcanada.com
>
> Thesettlement  FAQ website is here:http://www.epsonsettlementcanada.com/FAQs.htm
>
> The list of qualifying printers is here:http://www.epsonsettlementcanada.com/ListofQualifyingPrinters.htm
>
> This is a good place to  get  the story in detail: (Oct. 24, 2003)http://www.pcworld.com/article/113112/epson_faces_consumer_suits.html

>
> EPSON'S response to the story printed in PC WORLD is here (there is a link
> to it in the story above):
>
> Epson responds to consumer complaints about ink cartridges.http://www.pcworld.com/article/113324/letters_to_pcworldcom.html

>
> Darrell Larose
> Webmaster
>
> Camera Club of Ottawa FaceBook Group:http://www.facebook.com/home.php?#/group.php?gid=17116957800&ref=ts
>
> No virus found in this incoming message.
> Checked by AVG -www.avg.com
> Version: 8.0.238 / Virus Database: 270.11.29/2024 - Release Date: 03/26/09
> 07:12:00

I tried printing the claim form, but my printer indicated it was out
of ink. :)

Kevin McMurtrie

unread,
Apr 26, 2009, 1:21:15 AM4/26/09
to
What's left in the tank is nothing. Open up the printer and take a look
at the giant sponge Epson hides in the bottom of it. It holds about
$1000 of ink. Happy printing.

--
I will not see your reply if you use Google.

Bob Larter

unread,
Apr 26, 2009, 7:51:41 AM4/26/09
to
Kevin McMurtrie wrote:
> What's left in the tank is nothing. Open up the printer and take a look
> at the giant sponge Epson hides in the bottom of it. It holds about
> $1000 of ink. Happy printing.

That's the waste ink pad, & all inkjet printers have them. That's where
the ink goes that's pumped out of the printhead on each cleaning cycle.

To reduce ink wastage, keep your printer covered with a moisture-proof
(eg; PVC) cover when it's not in use, which will help to prevent
clogging (& dust), & try not to power cycle the printer often. ie; when
you turn it on in the morning, leave it on all day, rather than turning
it on/off multiple times a day.

--
W
. | ,. w , "Some people are alive only because
\|/ \|/ it is illegal to kill them." Perna condita delenda est
---^----^---------------------------------------------------------------

N

unread,
Apr 26, 2009, 8:13:44 AM4/26/09
to
"Bob Larter" <bobby...@gmail.com> wrote in message
news:49f44acd$1...@dnews.tpgi.com.au...

>
> That's the waste ink pad, & all inkjet printers have them. That's where
> the ink goes that's pumped out of the printhead on each cleaning cycle.
>
> To reduce ink wastage, keep your printer covered with a moisture-proof
> (eg; PVC) cover when it's not in use, which will help to prevent clogging
> (& dust), & try not to power cycle the printer often. ie; when you turn it
> on in the morning, leave it on all day, rather than turning it on/off
> multiple times a day.
>

I'd imagine that dust isn't an issue with the 3-in-1 printers as the scanner
bed covers the business part of the printer.

--
N

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