Marine Park Superstore bad experience
Darren
same company (Marine Park) that screwed me over too.
Did you eventually resolve the situation?
I recently bought a laptop off Marine Park's site, and boy did I get
ripped off. The laptop itself was finely priced, but the extras (RAM,
ethernet card) were misrepresented entirely. The "Peter" sales guy who
assisted me lied completely about what the ethernet card could do (replace
a DSL modem), and claimed the RAM I bought was extra fast. I took his
word for it, and found out later that he was full of BS. Ever since I
tried calling the company back and asking for his extension, he's avoided
me and instructed his rude customer service rep to do the same. The
service at this joint is arguably the lousiest I've ever had to deal w/.
Today, I called MP's toll free line, and I received busy signals all day.
Anyways, I know that you had your bad experience awhile ago...sorry to
dredge it up from the past. I just wanted to know if you had any success
(and if so, how you went about doing so) claiming back the amounts you
overpaid. Have any of you filed a complaint/suit in court or contacted
the Better Business Bureau?
Thanks in advance.
Darren Chu
Ben C.P. Ng wrote:
>
>
> Anyone deal w/ this company before?
>
> I ordered a Sony D770 online, and they promoted a filter kit for it when
> confirming the order on phone. The salesperson promises he'll take care
of
> the return shipping & handling fee if I don't like the kit. (Which
later I
> found that the kit is way over priced 200%+, 3 filters for $250USD.)
>
> Try to stop the shipment & successed, but the salesperson has a day off
so
> can't cancel the order. Called next day, he said the order is
shipped... I
> require the confirmation that he will keep his promise, he ask me to
phone
> back when my stuffs arrive. Next day got the shipment, opened the filter
> kit, the ring size is 52mm, my Sony is 62mm, can't even screw it on...
>
> Phoned the salesperson, he asks who's calling. After telling him my
name,
> he put me on hold immediately without saying one word... and never comes
> back. Then I asked my sister to help me call again, telling him the
filters
> are not suitable for the camera, he immediately says they are not
> responsible for shipping and hang up on her not letting us say another
word.
>
> Anyone ever deal with a salesperson with such rude attitude before?
> Anything I can do now?
>
> Ben
>
>
>
--
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Jonathan Winston
to do e-commerce. No order tracking, no email confirmations, no nothing.
That's why they call you to confirm your order, and in doing so they try to
make more sales by pushing you into buying accessories you dont need.
"Darren" <darre...@canada.com> wrote in message
news:td4l0r6...@corp.supernews.com...
me
to them. Make sure to inform them that the products you ordered
are not what they shipped. You ordered an ethernet card that could
replace a DSL modem, but that's not what they shipped you. When
contacting Marine Park, do not try calling. Write them a letter and
mail it with a return receipt. Tell them that you are willing to return
the laptop if they provide FedEx or UPS account number to pay
for the shipping. Explain to them that if they are unwilling to pay for
the shipping, that you simply wont return it. But, you are still going to
have the charges reversed on your credit card. Do not approach
this as a "They lied to me about this and that" but rather a "You
shipped me the wrong stuff and then tried to bill me for it."
Your domain name would seem to indicate you're from Canada
and I'm not sure if the laws there are similar, but in the US if
they send you something you didn't order, you are not responsible
for paying for it, even the shipping costs.
"Darren" <darre...@canada.com> wrote in message
news:td4l0r6...@corp.supernews.com...
Don Wiss
>Hi all, I couldn't help but sympathize w/ your terrible experience w/ the
>same company (Marine Park) that screwed me over too.
They're in Brooklyn. When you deal with vendors based here you should
expect a terrible experience....
Don (in Brooklyn).
Tony Spadaro
--
The Camera-ist's Manifesto
a Radical approach to photography
http://home.nc.rr.com/tspadaro/
Chapel Hill artist Tony Spadaro
Dark Alley Photography - a Java site
http://www.homeusers.prestel.co.uk/magor/tony
"Jonathan Winston" <jwi...@hotmail.com> wrote in message
news:NRtA6.67664$XV.17...@news3.rdc1.on.home.com...
Shafiq
with Marine Park.
I was about to order a digital camera from them, and decided to do a Usenet
search (using google), and found all sorts of complaints.
Now I am planning to use AMDV.com. I checked their BizRate rating, and it
seemed OK. Does anyone have experience dealing with them?
Thanks
Shafiq
"Jonathan Winston" <jwi...@hotmail.com> wrote in message
news:NRtA6.67664$XV.17...@news3.rdc1.on.home.com...
Don Wiss
>Now I am planning to use AMDV.com. I checked their BizRate rating, and it
>seemed OK. Does anyone have experience dealing with them?
Their whois:
Organization:
amdv
michael shlomo
2042 e 7th st
brooklyn, NY 11223
US
Phone: 7183395597
Email: inde...@aol.com
Administrative Contact:
amdv
michael shlomo
206 N WOOD AVE
LINDEN, NJ 07036
US
Phone: 908-925-2885
Email: AMD...@AOL.COM
The first is a bad sign, but checking at their web site the second address
is their actual location. Vendors in NJ are semi-okay. Have you checked the
polices at their web site? Like returns, cancellations, etc? Going to:
http://www.amdv.com/policy.tpl, I do see a 10% restocking fee, but none of
the policies where they have the right to cancel your order for any reason
at any time. My opinion is if you are not in a rush try them, but refuse to
buy any accessories and know the price elsewhere with shipping, so when
they charge a high shipping you can then compare the total price and decide
whether you want to continue with these people.
Don (donwiss at panix.com).
Tony Spadaro
well be an old scam with a new name. Try a 30 dollar order and see if they
are even pretending to be honest before committing to any "real" money. If
they have to call you back to "complete" your order - cancel it. If they
don't tell you the shipping charges Up Front - don't order, etc, etc, etc.
--
The Camera-ist's Manifesto
a Radical approach to photography
http://home.nc.rr.com/tspadaro/
Chapel Hill artist Tony Spadaro
Dark Alley Photography - a Java site
http://www.homeusers.prestel.co.uk/magor/tony
"Don Wiss" <donwiss@no_spam.com> wrote in message
news:e097dt4m40ubfebq6...@4ax.com...
Ken Clause
I must be the only one who had a good experience with Marine Park. Bought a
camera and flash, and wanted overnight delivery. Got it the next day at 8:30
AM, everything was there and all charges OK.This was last June. Maybe they have
changed since then? I do prefer B&H but they coud not touch the MP prices.
Jürgen Exner
news:20010411232657...@ng-ct1.aol.com...
I have to second your opinion.
Just got a Nikon CP880 from MP Superstore. Ordered online, got immediate
order confimation. Next day I received an email asking me to call back,
there were some issues to be resolved regarding the delivery address. Staff
was very polite, helpful and friendly. Tried to sell some accessories, but
wasn't pushy. Shipping confirmation was sent the same evening and I received
the camera right on schedule.
Be aware: they charge an arm and a leg for S&H (but still the camera was
almost 150$ cheaper than the closest competitor) and for accessories (I
bought those elsewhere).
And from reports I've heard that their customer service stinks when it comes
to returns etc. I can't comment on that because I had no need to return my
camera.
So far I'm very pleased and you can't beat their prices.
jue
Don Wiss
>Just got a Nikon CP880 from MP Superstore. Ordered online, got immediate
>order confimation. Next day I received an email asking me to call back,
>there were some issues to be resolved regarding the delivery address. Staff
>was very polite, helpful and friendly. Tried to sell some accessories, but
>wasn't pushy.
Where there really some issues to be resolved regarding the delivery
address? Or was this just a bogus excuse, so they could make the call to
try to sell accessories?
Don (donwiss at panix.com).
Brazzlefratz
same camera twice. I was out of town and my wife called back and was conned
into a couple hundred dollars of add ons that could have been purchased on
the web for pennies.
Then they had the gall to ship a gray market (no US warranty) camera. I'll
never buy from them again!
"Don Wiss" <donwiss@no_spam.com> wrote in message
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