On Wednesday, May 15, 2013 6:09:45 PM UTC-5, thomas wrote:
> On Wednesday, May 15, 2013 6:16:47 PM UTC-4, Steven Bornfeld wrote:
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> > On 5/15/2013 3:51 PM, Richard Jernigan wrote:
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> > > "Besides," I said, "in industry if you mistreat your subordinates, one of two things will
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> > happen. You will demoralize them and they will let you down, or they
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> > will organize and stab you in the back.
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> > I see guys at this university who have been shitting on grad students
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> > for twenty years, and nothing bad has
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> > happened to them yet."
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> > Wow, ain't THAT the truth. I've heard stories of 35-year olds who
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> > can't ever quite seem to get their PhDs after years and years of
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> > propping up the chairman's ass. Sometimes with sexual harassment to
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> > boot. I can't think of any reason that couldn't happen in any type of
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> > heirarchical social structure, but so many of these kids come in
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> > idealistic and just get chewed up. You don't see that in the glossy
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> I would suspect that the ratio of good managers to dysfunctional managers does not vary much from one type of human institution to another. I think it would be a mistake to elevate "industry" over "academia" or vice versa.
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Having observed a fair number of organizations up close, and having participated in several, I would respectfully beg to differ.
The three largest U.S. military services are a case in point, as well as organizations within the various services.
For example, I subcontracted to the Navy Strategic Program Office, the successor to Rickover's organization. They are responsible for building fleet ballistic missile submarines, the missiles that go into them, and they oversee the requirements for the nuclear weapons that go on the missiles.
One of my favorite episodes involved a project engineer at a medium sized company, a smart guy, but he was always scheming to play the angles. At a design review meeting the pitch began early in the morning, with one Strategic Project Office Civil Service engineer in attendance, among dozens of others. The project engineer, thinking he was being crafty, stood up at the beginning, gave an agenda and a table of contents of the briefings to come, and citing the bulk of material to be covered, requested that questions be held until the end of the presentations.
There followed an absolute deluge of professionally prepared, highly detailed charts. Sandwiches and soft drinks were brought in for lunch, the pitch went on. It didn't finish until after 6 PM.
The project engineer looked pleased with himself and was about the adjourn the meeting when the lone Navy civilian spoke up.
"I've got a couple of questions."
"Sure, go ahead."
"On your second chart....you guys want to order some pizza? This may take a while." We left after 9 PM.
The civilians in the Strategic Program Office knew how to build submarines, missiles and bombs, and the Navy officers were without exception excellent managers.
On the other hand, I worked for several years at one of the highest tech organizations under Army direction, the missile test range at Kwajalein in the Marshall Islands. For a while I was the boss of a billion dollars worth of radars, doing missile testing, missile defense testing, and the prime sensors for the Space Surveillance Network, which keeps track of the thousands of objects in orbit around the earth.
I was fond of saying there wasn't an officer in the U.S. Army who would know what a radar was if one jumped up and bit him in the butt--and the Army civilians were worse.
One of the site managers for the company that had the contract at Kwajalein was a retired Army colonel. He was a blatantly stupid liar, a drunk and a psychopath. He was eventually arrested by the cops, naked on the beach having sex with his secretary, while his wife dozed away in their house a few blocks away.
The next guy was a retired Navy one-star. Some of the guys expressed fear over him being retired military. I told them that a quarter of the Army colonels I had met had their head so far up their buts that they never saw the sun shine from one month to the next, but I had never met a Navy admiral who wasn't first class. Besides the new guy was a mustang, come up from the enlisted ranks. He repaired much of the damage.
Only to be succeeded by a retired Army two-star, who had been chief of staff for the Joint Chiefs-- quite a feather in his cap. But he couldn't understand technical stuff, wouldn't even try, and had thousands of cubic yards of smoke blown up his ass as a consequence. Furthermore he had a terrible case of the general-officer swelled head, with a nasty temper to match.
In my experience, the top management of the Air Force was somewhere in between the Army and the Navy. This is just one example of many. The distribution of dysfunctional managers is quite uneven among industrial organizations. In my experience, dysfunctional managers are generally more prevalent in academia than in industry on average, though they are not so obvious, since they are protected by the academic caste system, just as bonehead Army officers are.
Don't get me wrong. There are some really great leaders in the U.S. Army. But the riff-raff don't get weeded out like they do in better organizations. And there are a lot of them.
One of the good leaders was one of the Lieutenant Colonel Range Commanders who pulled his two year tour of duty at Kwajalein. When I met him, I made an allusion or two to my background, and waited for him to respond.
He said, "I'm just a leg soldier" --infantry. When pressed a little he admitted to being a battalion commander in Bosnia.
I said, "But your average leg soldier doesn't get assigned to the staff of Strategic Command at Omaha." It's a joint Army/Navy/Air Force command that runs the operational strategic bomber and missile forces.
He just smiled.
He didn't have a really strong technical background, but he was smart enough to learn and he couldn't be bullshitted. He was fair, supportive of his subordinates, recognized and encouraged good performance, and was clearly a just and ethical man. I respected him tremendously.
His commanding officer was a stupid and complete bitch, who shoved a lot of her job off on him, keeping him from doing the even better job that he could have done. I complained bitterly once to some of my friends about the commanding officer. One of them said, "Aw, you're not leaving. You haven't sold your sailboat."
Exaggerating a bit I replied, "I have the title right here in my pocket. I want to see the look on her face when I take it out, sign it over to her and tell her what to do with it."
In fact, I was very careful never to be in the same room with her. I was getting too old for that crap.
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> All human institutions are dysfunctional to some extent, because they're manned by flawed human beings. The most you can hope for is some minimal degree of professionalism, humanity, and ethics that outweighs the dysfunction. Such places do exist. I work at one now, after previously working under a balls-out psychopath at my last job.
I worked for a few years at a small employee owned company. I still own part of it. I could not point to anything about it that was dysfunctional when I worked there. It was the best job I ever had. I will say that after I left, the company went through a difficult period. While I was there, the ethic was egalitarian and collegial. The presidency was passed around among the most senior individuals, who regarded as a chore and a responsibility as much as an honor.
Unfortunately one of the presidents took his title too seriously, and began to put his oar in where it was neither needed nor wanted. Things got fairly tense for about 18 months, until the board gave him his walking papers. That was 15 years ago. Things seem to have run smoothly since then.
RNJ