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Thank You H-D of Winchester, Va. (long)

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Lame Duck

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Jun 29, 2009, 1:14:03 PM6/29/09
to
Set 'em up, Shirley. The plastic's on the bar for everyone's beverage of
choice.

I'd like to pass along a big thank you to Harley-Davidson of Winchester, Va.
for helping me out with a repair during a recent road trip.

I was heading south along I-81 on day one of a trip from my home in NW
Jersey to Fla. About the time I crossed the Maryland state line both my
speedometer and odometer stopped working. A minor inconvenience you say?
Well, yes and no. The problem, for me anyway, was that without a speed
input my cruise control won't work. Ok now, stop laughing at me. And don't
think I can't hear you either. The unfortunate truth of the matter is that
if I ride mile after mile on the highway while holding the throttle my hand,
wrist, then forearm lose feeling and become useless. It's just a matter of
my physiology. And since my Electra Glide is configured with a cruise
control it won't accept a friction lock as a back up device. Therefore,
when the speedo cable broke it became a fairly big deal.

Fortunately, about 40 miles after losing my speedo I saw a billboard for
Winchester H-D. I walked into their service department where I was greeted
by a smiling Taryn Morgan. I explained the situation, he said he would get
me right in and take care of me, which he did. He couldn't have been nicer.
I was made to feel like family. I walked around the dealership a bit,
discovered they had a cafe, had lunch, read the paper, and then the bike was
ready to go. The whole thing took about an hour. What a dealership!

I know it is motor company policy that dealerships give priority handling to
those on road trips. However, everyone at Winchester was sincere in wanting
to help me out. I think this says a lot about the ownership of the
dealership. They certainly know where to place their priorities.

Thanks again to Taryn and H-D of Winchester.

Al Phillips

'99 FLHTCI


Message has been deleted

Spunky the Tuna

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Jun 29, 2009, 3:05:05 PM6/29/09
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Nice post. Good to see folks praising folks when they do right stuff
and not just bashing them when they fuck up.


--
Spunky the Tuna


"No nation can meet this changing world unless its people, individually
and collectively, grow in ability to understand. Ability to handle the
new knowledge, as applied to increasingly intricate human relationships."
- FDR June 30, 1938

Greasy Rider

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Jun 29, 2009, 3:58:18 PM6/29/09
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> Throttle rocker.  Use the palm of your hand, not the fingers, to turn
> the throttle.

Bingo...they are simple and inexpensive. They work so well I've had
two stolen.


Greasy

Lame Duck

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Jun 29, 2009, 4:51:44 PM6/29/09
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"George Pollard" <geo...@hiwaay.net> wrote in message
news:4a49...@127.0.0.1...
> Lame Duck wrote:
>> Snip

>>
> Throttle rocker. Use the palm of your hand, not the fingers, to turn the
> throttle.

Yea, that was my plan if I couldn't get the cable fixed.

Al


Mike Gordon

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Jun 29, 2009, 5:20:58 PM6/29/09
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Greasy Rider wrote:


Egads! Who would swipe a throttle rocker?
I had to explain what it was 20 times on my way to Nevada and back,
the the idiots STILL never understood!

Greasy Rider

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Jun 29, 2009, 7:50:01 PM6/29/09
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On Jun 29, 5:20 pm, Pinhead.wrote:

> Egads!  Who would swipe a throttle rocker?

They didn't leave their names.

Steve Irving

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Jun 29, 2009, 8:23:46 PM6/29/09
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Sounds like the same guys who stole the luggage rack, tail light, and rear turn
signals off my Honda CB350 back in 1974 or so....parked on base at the 32nd
Street Naval Station in San Diego CA.......

--
Steve Irving BS#237 - The Delusional Slug
12 mbps Mouth Breather

Native

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Jun 30, 2009, 6:54:27 AM6/30/09
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"Lame Duck" <6...@mindspring.com> wrote in message
news:4a48f5b8$0$27625$ce5e...@news-radius.ptd.net...
FYI - That would be Groves H-D... http://www.hdwinchester.com/

They are indeed good people. They've been very helpful with my '03
FXDWG.

Message has been deleted

Lame Duck

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Jun 30, 2009, 11:27:17 AM6/30/09
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"George Pollard" <geo...@hiwaay.net> wrote in message
news:4a49d656$1...@127.0.0.1...
Snip
>
> Might I suggest to both of you to add your praise to
> <http://www.stealer-dealer.com/>?
>
> Credit where credit due and all that.
>

Done.

Al


frito

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Jul 2, 2009, 11:07:34 AM7/2/09
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"Lame Duck" wrote in message

> Therefore, when the speedo cable broke it became a fairly big deal.
>

> '99 FLHTCI

Is this even possible? I thought the '99 would be like
my '01, with a speed sensor at tranny.

--
"frito"
Fred Snetzer
'01 FLHT, '09 KLR-T
TOMKAT
IBA #10549 BS #162
http://eddiekieger.com/


Lame Duck

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Jul 2, 2009, 11:13:27 AM7/2/09
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"frito" <fri...@suddenlink.not> wrote in message
news:h2iim4$cqg$1...@news.eternal-september.org...

> "Lame Duck" wrote in message
>
>> Therefore, when the speedo cable broke it became a fairly big deal.
>>
>> '99 FLHTCI
>
> Is this even possible? I thought the '99 would be like
> my '01, with a speed sensor at tranny.

The '99 had the old style (mechanical) speedometer/odometer. A cable runs
from the gauge to the front wheel.

Al


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