On 2/10/2012 12:02 PM, j j wrote:
> On Feb 10, 9:33 am, GameRoomCollectibles
> <
gameroomcollectib...@gmail.com> wrote:
>> So I'm beginning to understand why so many people are quick to call us
>> overpriced. Several established perceptions in this "business" may be
>> right or wrong, but here's one that grinds my gears. Misrepresentation!
>>
>> We're getting ready to present what, in my opinion, is a "nice"
>> FunHouse. It was sold to its previous owner as another infamous "high
>> end restoration." Sure, it has new cabinet decals - big deal. So now I'm
>> into my 3rd full day of cleaning, fixing,& un-hacking. Dead giveaway at
>> first glance, several slotted screws meandering around the playfield.
>> Blatantly wrong hardware, as you may know by now, is another of my pet
>> peeves, but I digress.
>>
>> Anyway, for "market price" investigation, off I go to eBay's recently
>> completed listings& I find this "High End Restoration!" piece:
Thanks for this thoughtful response. For the most part, RGP is not our
market. Of course, you'd be surprised who watches what goes on here
without participating. We do have both established & new-incoming
service & retail customers who take "our side" in these polarizing banters.
Regarding turnover time on pins, it's all we can handle. We aren't
cattle-herders. We have a small but committed team. Frankly, we can't
keep up with demand on any front but margins remain small so growth is
also small. Doing "volume" at this point is impossible without
abandoning quality.
Also, we don't always, or even most of the time do high-end
restorations. We do insist that machines going out are "right" both
electronically & mechanically. This includes anything showing signs of
pending failure & beyond. Our reputation & future success hinges here
PLUS representing product accurately.
Here's where I think the real truth lies: A majority of people view
their pins like their children - "perfect" in every way. To them, these
pins are "worth" twice what they are worth. When looking at other folks
pins, the opposite applies. Being in the pinball business puts us in the
middle of that battle.
If our prices are truly "too high," it's because we're paying too much
for incoming pieces. It's not because we're making exorbitant profit on
parts &/or labor. When buying, we offer what we think a particular
machine is worth as is in this twisted market. If we offer less than
that, without some major trickery, the seller will refuse. That seems
simple?
So... Who has "A-title" (or even "B") pins within a 50-mile radius of us
willing to sell at "book value" & meeting a reasonable quality
qualification as "good cosmetic & working condition"? I'll be right over
with cash in hand. My experiences show that most everyone selling wants
more than book in spite of laundry lists worth of repair needs...
Our success to this point has been based on accurate descriptions &
detailed attention to reconditioning processes. Prices are really quite
irrelevant as we truly, really really make more money when locals buy
elsewhere. Ray goes over & does the repairs, charges more per hour than
"shop rate," & actually gets an hour for an hour. Shop work is more like
work four hours to bill one... Life in the pinball business.
-Mike
GRC