LOTR LE - "Export" and Canada Coin Mech?
big_daddy
driveway. What lucky timing! I guess he had the wrong phone number
(even though I've provided it multiple times during the order process)
so I had no idea he was even coming today. Anyway, he unloaded my
LOTR LE into my garage and left. I then noticed that the box is
stamped "EXPORT" and after "Coin Mech", it says CANADA. The box
does have my name on it on the Stern label though.
I haven't opened it yet and haven't heard back from Katie. Anyone
else have this issue or did I get the wrong machine?
machine.slave
Besides, our money's almost at par! ;)
Lloyd Olson
quarters. Okay for home use. On location in the USA I'd replace the mechs.
You got the right machine. Have a Merry Christmas ! LTG :)
"big_daddy" <bba...@gmail.com> wrote in message
news:1b085ffc-e97c-4403...@n35g2000yqm.googlegroups.com...
big_daddy
> Come on, we Canadians are good people too! :D
>
> Besides, our money's almost at par! ;)
LOL - I guess I had better get some loonies then. :)
Sam
I believe you have my LOTR. Wanna ship it over? :)
Sam
John Wart, jr
"big_daddy" <bba...@gmail.com> wrote in message
news:1b085ffc-e97c-4403...@n35g2000yqm.googlegroups.com...
ScottinSGFNY
No - you wouldn't be the only one with this problem - I just had mine
dropped off - says EXPORT and Coin Mechs. CANADA on the Box.
I left a message with Pinballsales & just talked with Chaz at Stern
Tech Support - he said he wasn't sure why I would have got the wrong
game and would check into it.
I also have not opened the box to verify but according to Chaz at
Stern - he said it probably has what the box states in it.
Scott
Lloyd Olson
the quarter coin mech is no big deal. You have a LOTR LE, enjoy your
Christmas. LTG :)
"ScottinSGFNY" <scottc...@hotmail.com> wrote in message
news:ec02f4a1-73af-49f8...@r24g2000yqd.googlegroups.com...
azpinlawyer
> They don't have a lot of extras, they shipped what they had. No magnet on
> the quarter coin mech is no big deal. You have a LOTR LE, enjoy your
> Christmas. LTG :)
>
>
> news:ec02f4a1-73af-49f8...@r24g2000yqd.googlegroups.com...
>
> > just talked with Chaz at Stern Tech Support - he said he wasn't sure why I
> > would have got the wrong game and would check into it.
I'm replacing the coin door with Pinball Decals' brass door anyhow.
Consider that.
Jazman
> They don't have a lot of extras, they shipped what they had. No magnet on
> the quarter coin mech is no big deal. You have a LOTR LE, enjoy your
> Christmas. LTG :)
>
>
> news:ec02f4a1-73af-49f8...@r24g2000yqd.googlegroups.com...
>
> > just talked with Chaz at Stern Tech Support - he said he wasn't sure why I
> > would have got the wrong game and would check into it.
Lloyd, I know you're trying to be positive here. But, if I paid what
these things are going for, my expectation would be that they hade
better be correct and perfect.
Just my 2 cents.
Jaz
big_daddy
> On Dec 22, 1:01 pm, "Lloyd Olson" <l...@ssbilliards.com> wrote:
>
> > They don't have a lot of extras, they shipped what they had. No magnet on
> > Christmas. LTG :)
>
> > "ScottinSGFNY" <scottcher...@hotmail.com> wrote in message
>
> >news:ec02f4a1-73af-49f8...@r24g2000yqd.googlegroups.com...
>
> > > just talked with Chaz at Stern Tech Support - he said he wasn't sure why I
> > > would have got the wrong game and would check into it.
>
> Lloyd, I know you're trying to be positive here. But, if I paid what
> these things are going for, my expectation would be that they hade
> better be correct and perfect.
>
> Just my 2 cents.
> Jaz
Well, apparently there were some more issues with getting games for
those who pre-ordered, so it is what is it. Jack has offered a full
refund if I don't want to keep it.
Seems like it shouldn't really be an issue as it is new in box and
basically the same.
Max Badazz
Other than the word USA replaced with Canada on the box, and a
different coin mech, are there any real differences in the actual game
(playfield, cabinet, software, artwork, backglass)? The box will be
thrown out, and if you were local, I'd give you a quarter mech for
free to try the game out. I think these issues are non-existant, and
you should pat yourself on the back for landing a NIB LOTR rather than
worrying about something insignificant :)
Chris (in NH)
http://usergallery.myhomegameroom.com/gallery/maxbadazz
Lloyd Olson
"Jazman" <cart...@yahoo.com> wrote in message
news:5899d878-384c-4f8a...@z41g2000yqz.googlegroups.com...
2 coin chutes ? We are talking two coin chutes that will work in USA or
Canada, just not stop the Canadian quarter if you don't want them ending up
in the cash box, and you feel it's not correct or perfect ? You have got to
be kidding. LTG :)
Lloyd Olson
Quarters or Canadiain quarters. Both more than adequate for the average
collector.
Any op that gets one and puts it on location in the USA, will know how to
deal with them so as to not take Canadain quarters.
No problem here. Every lucky person that got one, have a Merry Christmas !
LTG :)
"Max Badazz" <max_b...@hotmail.com> wrote in message
news:875414a3-cb3c-40aa...@g12g2000vbl.googlegroups.com...
Sam
Lloyd Olson
:)
"Sam" <sam7...@gmail.com> wrote in message
news:adcYm.58653$PH1.48568@edtnps82...
big_daddy
> Damn, I forgot that. Now that would be a really cool painted backglass. LTG
> :)
>
>
> news:adcYm.58653$PH1.48568@edtnps82...
>
>
>
> > > Maybe he got the French Canadian version. LeSeigneur des Anneaux :-P- Hide quoted text -
>
> - Show quoted text -
I opened it up - looks and plays great. I don't find the backglass
nearly as offensive in person as I did in the photos on here. All in
all, it looks pretty nice. I'm looking forward to getting it into
the house tomorrow and getting some games on it.
Thanks for all who commented on the Canada versus US question - it
helped me make my decision to keep it.
Happy holidays,
Brian
Lynda
Stern. I'm very excited about the game, it's my favourite. Hope you
have many hours of fun with yours :-D
Spike
Nottingham, England
ScottinSGFNY
> They don't need new coin mechs. The ones in there will take American
> Quarters or Canadiain quarters. Both more than adequate for the average
> collector.
>
> Any op that gets one and puts it on location in the USA, will know how to
> deal with them so as to not take Canadain quarters.
>
> No problem here. Every lucky person that got one, have a Merry Christmas !
> LTG :)
>
>
> news:875414a3-cb3c-40aa...@g12g2000vbl.googlegroups.com...
>
>
>
> >> Seems like it shouldn't really be an issue as it is new in box and
> >> basically the same.- Hide quoted text -
>
> > Other than the word USA replaced with Canada on the box, and a
> > different coin mech, are there any real differences in the actual game
> > (playfield, cabinet, software, artwork, backglass)? The box will be
> > thrown out, and if you were local, I'd give you a quarter mech for
> > free to try the game out. I think these issues are non-existant, and
> > you should pat yourself on the back for landing a NIB LOTR rather than
> > worrying about something insignificant :)
>
> > Chris (in NH)
>
> - Show quoted text -
I have not opened mine - still disturbed that I was reservation #9 and
didn't get one made for the country I reside in. Looking at the pics
from the Ebay listing for Starburst/Playdium it appears that the left
Slot Takes a Loonie (Dollar Coin) and the Right Slot takes a Twoonie
(sp?) (2 Dollar Coin).
So I am guessing that American Quarters are not going in this any
which way.
Scott
Lloyd Olson
keep it. Maybe they'll send you a new coin door and just swap it out. LTG :)
"ScottinSGFNY" <scottc...@hotmail.com> wrote in message
news:09e916b4-4391-4c25...@n35g2000yqm.googlegroups.com...
phishrace
> On Dec 22, 6:00 pm, "Lloyd Olson" <l...@ssbilliards.com> wrote:
>
>
>
> > They don't need new coin mechs. The ones in there will take American
> > Quarters or Canadiain quarters. Both more than adequate for the average
> > collector.
>
> > Any op that gets one and puts it on location in the USA, will know how to
> > deal with them so as to not take Canadain quarters.
>
> > No problem here. Every lucky person that got one, have a Merry Christmas !
> > LTG :)
>
> > "Max Badazz" <max_bad...@hotmail.com> wrote in message
>
> >news:875414a3-cb3c-40aa...@g12g2000vbl.googlegroups.com...
>
> > >> Seems like it shouldn't really be an issue as it is new in box and
> > >> basically the same.- Hide quoted text -
>
> > > Other than the word USA replaced with Canada on the box, and a
> > > different coin mech, are there any real differences in the actual game
> > > (playfield, cabinet, software, artwork, backglass)? The box will be
> > > thrown out, and if you were local, I'd give you a quarter mech for
> > > free to try the game out. I think these issues are non-existant, and
> > > you should pat yourself on the back for landing a NIB LOTR rather than
> > > worrying about something insignificant :)
>
> > > Chris (in NH)
>
> > - Show quoted text -
>
> I have not opened mine - still disturbed that I was reservation #9 and
> didn't get one made for the country I reside in. Looking at the pics
> from the Ebay listing for Starburst/Playdium it appears that the left
> Slot Takes a Loonie (Dollar Coin) and the Right Slot takes a Twoonie
> (sp?) (2 Dollar Coin).
> So I am guessing that American Quarters are not going in this any
> which way.
>
> Scott
Do what you want, but I'd crack that thing open in a heartbeat.
Coin mechs are both cheap and easy to replace. Doesn't even require a
screwdriver and they have guide pins on them, which makes them
virtually idiot proof. Even if you have to change the pricing on the
coin return buttons, you only need a phillips screwdriver to do that.
Open it.
Jack will make it right. I don't suspect he'll send you a new game,
but save the box just in case.
-phish
Andrew Barney
wrote:
> Congrats on your NIB reimport :)
>
>
> - Show quoted text -
I had a similar thought...
Andrew
ScottinSGFNY
> On Dec 22, 9:48 pm, phishrace <phishr...@hotmail.com> wrote:
>
>
>
>
>
> > On Dec 22, 6:05 pm, ScottinSGFNY <scottcher...@hotmail.com> wrote:
>
> > > On Dec 22, 6:00 pm, "Lloyd Olson" <l...@ssbilliards.com> wrote:
>
> > > > They don't need new coin mechs. The ones in there will take American
> > > > Quarters or Canadiain quarters. Both more than adequate for the average
> > > > collector.
>
> > > > Any op that gets one and puts it on location in the USA, will know how to
> > > > deal with them so as to not take Canadain quarters.
>
> > > > No problem here. Every lucky person that got one, have a Merry Christmas !
> > > > LTG :)
>
> > > > "Max Badazz" <max_bad...@hotmail.com> wrote in message
>
> > > >news:875414a3-cb3c-40aa...@g12g2000vbl.googlegroups.com...
>
> > > > >> Seems like it shouldn't really be an issue as it is new in box and
> > > > >> basically the same.- Hide quoted text -
>
> > > > > Other than the word USA replaced with Canada on the box, and a
> > > > > different coin mech, are there any real differences in the actual game
> > > > > (playfield, cabinet, software, artwork, backglass)? The box will be
> > > > > thrown out, and if you were local, I'd give you a quarter mech for
> > > > > free to try the game out. I think these issues are non-existant, and
> > > > > you should pat yourself on the back for landing a NIB LOTR rather than
> > > > > worrying about something insignificant :)
>
> > > > > Chris (in NH)
>
> > > > - Show quoted text -
>
> > > I have not opened mine - still disturbed that I was reservation #9 and
> > > didn't get one made for the country I reside in. Looking at the pics
> > > from the Ebay listing for Starburst/Playdium it appears that the left
> > > Slot Takes a Loonie (Dollar Coin) and the Right Slot takes a Twoonie
> > > (sp?) (2 Dollar Coin).
> > > So I am guessing that American Quarters are not going in this any
> > > which way.
>
> > > Scott
>
> > Do what you want, but I'd crack that thing open in a heartbeat.
>
> > Coin mechs are both cheap and easy to replace. Doesn't even require a
> > screwdriver and they have guide pins on them, which makes them
> > virtually idiot proof. Even if you have to change the pricing on the
> > coin return buttons, you only need a phillips screwdriver to do that.
> > Open it.
>
> > Jack will make it right. I don't suspect he'll send you a new game,
> > but save the box just in case.
>
>
> > - Show quoted text -
>
> the ripoff artists on ePay trying to sell the "last" POTC for over
> $6,000. The games are built in America, in Melrose Park. People want
> to leave them in the box, I'll tell you this....it is harder to play
> it that way.- Hide quoted text -
>
> - Show quoted text -
Jack,
What are my options? I have spent around $800 on upgrades - Action
Figures, Plastics, Shaker motor, Topper, Protectors.
So if I take the option of a Full refund and have you pick it up - I
am stuck with that stuff, or need to sell it and most likely get less
than the purchase price for the items.
I received an E-mail from you after my initial deposit that I was the
9th person that put in a deposit. I find it hard to believe that you
only had 8 U.S. models or less from Stern.
If I buy from another vendor I won't get the 3 year Warranty that you
include - and I pay more than what I committed to for it.
I do not make six figures for my Salary - heck I am not even near half
way to six figures on my salary. This was a luxury item that I
purchased. It is my largest expenditure after my house and car.
When I ordered I never expected anything less than getting what I
ordered. I wasn't told that it would be a model with Canadian Coin
mechs - I found out after it arrived.
As one person summed it up and rubbed it in - Congratulations on your
NIB Re-Import.
It seems branded already as being less desirable than a U.S. Model - I
understand that the differences are minor - coin door/mechanisms. And
the Sticker on the back showing Canada instead USA. But down the road
when I decide it is time to move on - or change games - when mine is
available and so is another persons - if they are both in the same
condition and same sale price - who's will sell 1st - the person
selling the U.S. or the person selling the Canada model.
I think if it was handled differently - shouldn't orders have been
filled in the order deposits were made?
When you ran out of U.S. machines shouldn't people have been informed
of the fact that there were none left and then be given an option
whether or not they want a Canadian model?
Being the 9th deposit - I shouldn't have had this problem. I don't
think that I am any more deserving than anyone else - but if I go to
Best Buy and they have 10 of an item - and I am one of the 1st ten
people there - I get that item - If I am number 11 I don't get the
item.
I am not trying to make a huge fuss - but heck - I put in the deposit
like 9 months ago - and did I mention I was the 9th deposit?
I am almost positive that your company received more than 9 U.S.
models.
I guess my choices are:
A) Deal with it - have a NICE day.
b) Return it for a full refund. (and get stuck with $800 +- or
accessories already purchased)
I personally would just like to have received what I expected and then
I wouldn't be typing this.
The amount of money I spent on the machine is certainly not trivial
for me - others like myself have stretched the budget to buy that one
great NIB pin - to others it's like buying a new shirt depending on
your income level.
The whole U.S. or Canadian thing to most may not be a big deal - but
it bothers me having paid full price - If I bought a closeout machine
from playdium I wouldn't care either.
My intention was to have it out of the box and up and playing right
now. The only reason it is in the box still is that I feel the issue
is unresolved.
Thank You for your time (May the RGP slamming start now that I am just
too demanding)
Sincerely,
Scott
brokenvette
coins and other things become worth a lot more because of factory goof
ups. I personally prefer foreign coin doors that only have one slot.
My WH20 comes from France and only has one slot. I like it that way
Andrew Barney
How do we know Stern goofed on this? That seems sort of odd, a quick
search shows no other posts on an issue like this.
Andrew
chuck
Scott,
If it bothers you that you have a machine from Canada then I would
suggest you call Stern. Ask them what are the differences between the
US model and Canadian model. I don't imagine it's much more than the
coin door/mechs and a couple of stickers. Explain to them that you
wanted a US model and were shipped a Canadian model. Then ask if you
can swap the coin door and get a couple of stickers ;-) They are all
made here and if those are the only differences then keep the game and
change that stuff out. Stern has always provided me with customer
service that was beyond the call of duty. Give them a try.
ScottinSGFNY
It wasn't a factory goof - Jack E-mailed and said he purchased the
machine from Starburt/Playdium - the Canadian Distributor because he
did not have enough machines to cover preorders. So it was known ahead
of shipping. Before hearing from Jack today I talked with Chas at
Stern Tech Support who checked around and was told by sales that Jack
had ordered Canadian models as well as U.S. models (didn't go into
detail why this was).
Scott
Andrew Barney
>
> - Show quoted text -
No slam from me, you have a legit concern.
I am sorry for your troubles Scott.
Andrew
chuck
Jack didn't deny they were from Canada so they probably are. Stern
wouldn't "goof" like that. The interesting story will be why these are
from Canada ;-)
ScottinSGFNY
>
> - Show quoted text -
Chas at Stern before talking with the sales deptartment thought it was
a factory goof and suggested maybe swapping a coin door with me -
after he spoke with sales and found that these were ordered as
Canadian models he was less receptive in doing that but said he would
get back to me and let me know if that was something they could offer.
Not sure on the Sticker or if anything else is labeled for Canada on
the machine - but that might be the equivalent of "Rolling back an
odometer" - making something seem different than what it is.
Scott
Lloyd Olson
"ScottinSGFNY" <scottc...@hotmail.com> wrote in message
news:19318c6e-dffb-45ee...@r26g2000vbi.googlegroups.com...
apimo...@yahoo.com
You are confusing your NIB Canadian game with a filthy, smoke filled
game from some bar from OVERSEAS. I say keep your receipt showing that
you are the original owner of this game. Open it and enjoy it.
bigb32
you tell by looking at the machine out of the box? I just ripped my
box apart and started playing; never paid attention to what the box
said.
John Wart, jr
it again, and trying to put myself in your shoes, I can see where it would
look like a dig.
I know what it's like to search and search for that holy grail game - and to
have it so close, and then something goes different than you expected.
Suddenly, you either don't have the game and have the empty feeling, other
times, you have the game, and it just didn't live up to your expectations
for some reason, and now you don't even want to look at it, even though it's
undoubtedly a very nice game.
You're right between a rock and a hard place. What do you do?
Return the game, and hope that one from the next run comes your way?
Supposedly only about half of the 500 pcs were made, and the remainder are
to be made next year in another run. You could end up waiting months, or
potentially never get a game if the rest of the run doesn't materialize for
some reason.
Jack has nothing to lose here, I'm sure he can sell a NIB LOTR LE regardless
of what country is stamped on the box. But, what's his liability to you? A
complete refund, which he has already offered? Undoubtedly, he has a
reputation he wants to protect as he runs a business, and customer service
is #1.
I can appreciate your feelings about being the 9th preorder, I've always
heard the 'first to pay is the first to play'. Seems like you were one of
the first to pay, but had to wait about a week longer than the first people
did to play.
I bought my only NIB from Jack, and he treated me well. But what I'm reading
makes me feel like this whole situation may not have been handled as well as
it should have. I am starting to wonder if the e-mail that was posted here
asking for $400/more per game was related to having to pay more per game to
get the Canadian games from another distributor instead of direct from
Stern?
And, while part of me agrees with the theory I've seen posted here today
saying 'open the box, play it, enjoy it', I also see where people paid a
substantial premium above and beyond a regular LOTR, with the theory that
this game is more 'collectible' - hence the LE designation, mirrored
backglass, etc, and I can see where someone buying a collectible could think
about diminished value because of something that is often considered to
negatively effect its value.
While I'm one of the first people to post 'condition is king' here when
someone takes a shot at a reimported game, I can honestly say I'd be
disappointed if I were in your shoes right now. I'm talking about used games
when I say that, I'm not in a position where I've paid a large sum of money
for a brand new game.
If the game seems flawed to you because it's a Canadian game, it may not be
worth any more to you than a $2500 off route LOTR.
Hopefully, there's some way to turn this into a win/win.
"ScottinSGFNY" <scottc...@hotmail.com> wrote in message
news:19318c6e-dffb-45ee...@r26g2000vbi.googlegroups.com...
mattyb
>
> - Show quoted text -
Keep the LOTR LE and get rid of your neurosis. :)
MattyB.
mattyb
>
> - Show quoted text -
If I were Jack I'd take the game back and sell it at market value
(which is probably around 6K right now). :) MattyB
metallik
> machine from Starburt/Playdium - the Canadian Distributor because he
> did not have enough machines to cover preorders. So it was known ahead
Sounds like we know why the price suddenly went up the other day :)
Wonder why he didn't order enough to cover his existing orders
though...
Regardless, a new US door should make it right. The Canada sticker is
a non-issue - the game will obviously be HUO, no location abuse or
trip on a boat for it, so no 'reimport' issues.
Andrew Barney
>
> - Show quoted text -
That does seem like the right thing to do... or wait.... maybe not.
Andrew
Lloyd Olson
back of the machine and see if it has USA on it. LTG :)
"bigb32" <gora...@comcast.net> wrote in message
news:329dab9a-0c9a-487e...@h40g2000prf.googlegroups.com...
John Wart, jr
a little better about the situation, too.
"Andrew Barney" <ssunite...@gmail.com> wrote in message
news:0a001c2e-19f4-4ab7...@a21g2000yqc.googlegroups.com...
Red Rocket
>
> - Show quoted text -
This problem can be a easy fix. I live in Canada my Family Guy pin
came as a US machine with quarter mech's you don't need to change the
door just the plastic coin slots and the mech's.
Good Luck.
Daniel Tonks
> Drove home from the gym today and there was an 18 wheeler in my
> driveway. What lucky timing! I guess he had the wrong phone number
> (even though I've provided it multiple times during the order process)
> so I had no idea he was even coming today. Anyway, he unloaded my
> LOTR LE into my garage and left. I then noticed that the box is
> stamped "EXPORT" and after "Coin Mech", it says CANADA. The box
> does have my name on it on the Stern label though.
>
> I haven't opened it yet and haven't heard back from Katie. Anyone
> else have this issue or did I get the wrong machine?
Heck, I'm in Canada and have a BSM with US coin mechs... Jack wasn't able to
order Canadian mechs for me back then. I'd much rather have YOUR coin
door/mechs, as I only have 6 US quarters on hand and the blasted thing won't
take my Canadian ones! :-)
Don't have to worry about the sticker on the door either - mine fell off
ages ago! (Speaking of which, Jack, you've had one for me for about 2 years
now!)
- Dan
Rare Hero
> just out of curiousity, how do you tell if it's Canadian or USA?
On the Canadian version, Gandalf says "You shall not pass, HOSER!!!!!"
Greg
DugFreez
> machine from Starburt/Playdium - the Canadian Distributor because he
> did not have enough machines to cover preorders. So it was known ahead
> of shipping. Before hearing from Jack today I talked with Chas at
> Stern Tech Support who checked around and was told by sales that Jack
> had ordered Canadian models as well as U.S. models (didn't go into
> detail why this was).
>
> Scott
I wouldn't like getting a NIB from the wrong region either. It
shouldn't make a big difference, but you paid for a US model and were
high up in the line. I can easily see why you are concerned. I'm
guessing most people would probably just go ahead and open it and try
to forget about it, but if it's bothering you.......I would push for a
return with a promise for the next available US model. If you could
get that arranged and don't mind the wait. The last thing I would do
is take a flat return. You may have a hard time finding another
one....and you could always sell it NIB yourself and probably make
some extra $$$.
It seems the cat is now out of the bag about Jack not committing to
buy enough machines and having to buy them from another (Canadian)
distributor. It looks like he would have at least explained the
situation before he shipped the machine out, but a NIB setting in your
house sure is a lot more tempting to open and forget about it being
from Canada. I'm sure he got more than 9 directly....I can only guess
that they went to his favorites that defend him on a PR level. His
attempted $400 price increase makes a lot of sense now. I still wonder
how many got that e-mail and actually paid the extra $400, not knowing
the price hike was "retracted". I'm sure Starburt/Playdium need to
make some money on the deal too. I can't wait until Jack's promised
January post to "clear everything up". I'm sure his spin doctors are
working around the clock this holiday season to get it prepared.
As for all the people saying call Stern, it's a Stern mistake...you
didn't buy the machine from Stern. You bought it from Jack. I just
posted a questions a couple of weeks ago about Stern selling direct
and everyone seemed to think Stern needs the distributors to take care
of sales, shipping to individuals and problems that crop up. If you
have to go directly to Stern to get things fixed...then what was the
middle man getting his $1000+ cut for? I'm not saying that Stern
wouldn't help you. They have helped me directly with a couple of
issues I've had and they are very nice about it. The reason I had to
go to them directly is because my dealer was a dead beat that took his
cut and run. I would think an authorized distributor would be up to
the task of TCB without having to go to Stern.
Enjoy your game...if you decide to. If not, I hope you get the US
LOTR LE that you actually ordered.
Jack
Merry Christmas
So, I like Matty B's comment:
If I were Jack I'd take the game back and sell it at market value
(which is probably around 6K right now). :) MattyB
Sounds good - the game is NOT Canadian - the game is AMERICAN - it
never went to Canada, what's wrong with Canada, I like Canada.....
It has a door that takes American money as well as Canadian
money....this is a home game, duh....money??
I don't think that Gary Stern was right when he said he did not want
people buying his games for home use and that they should go to bars
and play them but after threads like this you start to wonder.
We're lucky to have so many loyal customers. The negatives here are
not customers of ours, seems like some Jack haters....that's OK too,
get on line behind Gary Stern.
We took orders for new Lord of the Rings Limited Edition games -
that's what we shipped, new games that were built at Stern Pinball in
Melrose Park IL in the good old USA.
Anyone wanting a refund of their NIB LOTR LE that we shipped - just
call me - don't post here twisting in the wind - 732-433-4333 - call
me directly - Man Up - I'll be happy to take Matty's advice and
actually get to make some money on the game instead of just get
dribble about a coin mech that takes Canadian Coins.
So many people have already called and e mailed me about how thrilled
they are to have gotten this game at a price that's $600 or $700 less
than Automated Services or others trying to gouge the marketplace.
I tried to do something good and have a regular Lord of the Rings re-
made - Stern twisted this into a train wreck. Go back to the original
thread, I never wanted gold this or that. I just wanted regular games.
I'll write the whole truthful story about this game for Game Room
Magazine in a couple of months too so everyone sees what really
happened. Anyway, whatever whoever decides, do it in a rational way
and not emotional with jealous people trying to control what you do.
Merry Christmas,
Jack
Eric A.
>
Eric A.
313-268-0541
Eric A.
>a factory goof and suggested maybe swapping a coin door with me -
>after he spoke with sales and found that these were ordered as
>Canadian models he was less receptive in doing that but said he would
>get back to me and let me know if that was something they could offer.
>Not sure on the Sticker or if anything else is labeled for Canada on
>the machine - but that might be the equivalent of "Rolling back an
>odometer" - making something seem different than what it is.
>
sand. This is something your distributor screwed up and he should be
getting you a NIB US game delivered to you END OF STORY!
Eric A.
313-268-0541
Eric A.
Eric A.
>
>This problem can be a easy fix. I live in Canada my Family Guy pin
>came as a US machine with quarter mech's you don't need to change the
>door just the plastic coin slots and the mech's.
>
Eric A.
313-268-0541
Rubicon
> Just think about it this way, you have a legitimate factory goof. Many
> coins and other things become worth a lot more because of factory goof
> ups. I personally prefer foreign coin doors that only have one slot.
> My WH20 comes from France and only has one slot. I like it that way
Agreed. The Canada factor will have no negative impact on the game's
value. If one of these comes up for sale a few years down the road
it's condition will determine the price, not the coin mechs. As a
collector a non US coin mech would be cool, something to point out to
my guests.
Open the box and play it.
gpsdrew
Maybe I am missing something.
A game marked this way takes both US and canadian coins right?
Woudlnt' that be an advantage if you ever went to sell it?
especially if someone in Canada was buying it to put on route (heaven
forbid).
???
Drew
RyanV
> On Tue, 22 Dec 2009 23:54:39 -0800 (PST), Rare Hero
>
> >On Dec 22, 8:47 pm, bigb32 <gorath...@comcast.net> wrote:
> >> just out of curiousity, how do you tell if it's Canadian or USA?
>
> >On the Canadian version, Gandalf says "You shall not pass, HOSER!!!!!"
>
> >Greg
>
> I thought he said "You shall not pass AY"
>
> Eric A.
> 313-268-0541
eh!
Andrew Barney
To be clear, I was not a "Jack hater" (which may be a bit strong)
until I saw this mess unfold.
Now I would NEVER buy a game from you.
Also, you are right, I have never purchased a game from you. That
said, not everyone who is reflecting upon this situation in this free
form in a way you dislike is in the same boat. Several dissatisfied
people actually JUST purchased this game from you and are voicing
their concerns... others are past customers who have stated their
sadness about how this all came to be and how it is unfolding.
It is a very stand up offer to give a refund, particularly since you
can make more money off of a resold unit.
I do hope you have a good interview, and that you cover all of the
topics concerning this deal. I am not sure how you could possibly do
that though.
Great theater. This will be my last addition to this post, if further
discussion is needed, drop me an email.
Indeed Merry Christmas.
Andrew
brokenvette
Now thats funny.
ScottinSGFNY
Jack,
I have been dwelling on this for 2 days now - it still bothers me.
I feel wronged by the whole deal. And regardless of what you say - if
you were on my end you would have the same feelings. Let me know if
you can replace the machine with a USA model. If you cannot - let me
know - I will start making calls to get a USA model from a different
distributor - once I get one lined up I will E-mail you and you can
make arrangements to pick this up and refund my money.
Thank You,
Scott
I got the following response::
----------------------------------------
1st E-mail from Jack:
Go do what you want to do.
Let me know what happens and I will make arrangements to refund you at
the time we pickup the game.
The refund covers the game only and NOT freight
merry Christmas
Best Regards,
Jack Guarnieri
Jack Guarnieri Service Co., Inc.
1915 Swarthmore Ave.
Lakewood, NJ 08701 www.PinballSales.com
(732) 433-4333 - Cell Phone
----------------------------------------------------
2nd E-mail from Jack:
By the way - please do not make assumptions as to how I would feel. I
have had worse situations where I bought something and the people I
bought it from could give a crap less about a refund or even answering
the phone or e mails.
At least you received what you ordered, a new LOTR LE built in the
USA. The game has a COIN DOOR that can take US coins and Canadian
Coins - that's the extent of what makes the game Export ready for
Canada - In fact it has another level of acceptance in that it is UL
and CE approved for Electrical specifications.
Sad to see that you can be manipulated by a few jealous people who
control your actions.
Getting the game back from you will make someone else THRILLED to have
the game.
Take care, and please don't contact me again until a few days before
pickup by R+L Carriers and your refund.
Thanks
Best Regards,
Jack
---------------------------------------
So I guess my FULL refund will be $150 less that what I gave Jack for
the machine. Plus He had my Money Interest Free for a couple months.
I don't feel manipulated in any way by anyone here regarding my
mindset on the Canada vs. US labeling on this machine. I obviously had
concerns from the start created in my own mind as this was my 1st E-
mail to Jack immediately after I received it:
| R&L Carriers just dropped off the machine - I think we may have a
problem - On the Box it says EXPORT - Canada Coin Mechanisms. I will
not open it until I hear back - is it possibly in the wrong box - or
did I get shipped the wrong machine?
|
| Thank You,
|
| Scott
So I had issues (Where is the newsgroup rec.games.pinball.counseling??
---I cannot find it) from the start with it. I didn't start this
thread but did chime in that I had the same issue and I voiced my
concerns.
I would have preferred to just deal with Jack and not post this here
- but I wanted to share the high level of Customer service I am
experiencing (/Sarcasm off).
As far as the desirability of the machine - It is desirable - but is
it worth more that we paid yet? I say NO. Can we not get another
machine from a different distributor? Sure - they are on Ebay.
Automated Services had listed it the last 2 times at $5295 and they
ended with no bids.
Starburst/Playdium (If you want this RARER, BETTER Canadian model to
put your Loonies in) has 5 on Ebay right now at $5295.
So can you get (or can Jack get ) $6000 for it like some people
stated? - I would guess not at this time.
So they are some available - both US and Canada models - only 240 were
produced from what I have heard (Not confirmed). So another 260 will
be made at a later date (maybe).
Sure Jack had a tremendous repsonse to the initial offering (I ordered
based on his reputation here - and the 3 year warranty was a great
feature also - that helped seal the deal) - he sold what he could -
but I think everyone that had the means and the desire at this point
in time has ordered one.
The Distributors that have them listed on Ebay have not sold any that
I see. So at this point - It's not rare - it's available - anyone can
still buy one. Granted the price is $300 higher and the warranty is
shorter.
So in the end - this preorder will cost me an additional $650 ($150
that Jack will not refund from his assumption that he can ship what he
thinks I want instead of what I was supposed to get, $300 more from a
different distributor, and about $200 Freight to get the new machine)
Not to mention the day off to accept the freight delivery originally
and the other day off I have to take when the new one arrives.
So take from this what you want - but it has left a bad taste in my
mouth.
I don't feel that I am bashing Jack or anyone here - nor do I want to
come across as doing so - I am remaining calm - and was just trying to
have an issue fixed that I feel should not have happened.
Happy Holidays to everyone here at RGP - I am off to do my last minute
XMAS Shopping like every other year.
Scott
brokenvette
No offense intended and this is just my opinion but I think your
crazy. I love LOTR and I would love to have a new one. I couldnt give
a damn if the coin door took Rubles. If it bothered me I would change
it to a gold one to match the rails and lockdown bar. I am very picky
about my games. The small spot by the right flipper button on mine
drives me crazy and so do the dimples on my SM and TSPP PFs but the
Canadian coin door wouldnt bother me in the slightest especially if it
meant not getting a game. Its yours though and its your decision but
you could be enjoying the hell out of that game knowing you got one of
the last LOT Rs made while your stressing about a coin door.
Jack
Dear Scott, you controlled what YOU did. You cost yourself the money,
not me. You have a perfectly good game, you choose to create a problem
where none exists.
I'm getting calls and e mails all morning from people looking to buy
your game and every single one saying how much of a nut you are.
Perhaps I should go to your level and post all of those e mails.
You've got some issues my friend.......
By thge way, I did not have "your" money, Stern did
It seems you're not able to make a decision on your own, and need the
forum to air your mental health issues.
Still, I wish you a Merry Christmas and I hopen whatever arrives in a
box is perfect from whoever you finally buy it from.
I've said it many times and i have written it here too, I do not want
to sell games to everyone. You Scott are one of those people. The rest
of those who have issues with me, or this deal which they have no part
in other than to pile on a nothing issue, you can kiss my ass, next
time there won't be these kind of games even produced.
Be Well,
Jack
brokenvette
for your machine. It has a US coin door.
firepower
I own a game that takes German DM, another that takes French Fr.
These are currencies that don't exist anymore. Does that bother me?
No, the games play exactly the same. However, I do understand the
argument here. When you spend $5K on anything, you can have resonable
expectations as to the quality of the product. If your expectations
are not met, you are within your rights to request a refund. Looks to
me like a refund has already been offered by the seller. YOu don't
get the shipping charges back, someone else was already paid for their
work to get it to you.
Time for a multiple choice:
Canadian coin mechs on my LOTR LE have become a huge issue to me
because...
A. I bought the game to put it out on route and earn money.
B. Hand my heart, I would never set a game for home use to free play.
C. I spent a lot of money on the game and just wanted it to be
perfect.
D. I spent too much on the game, and I am already regretting it.
E. < Insert an answer to do with personal feelings or circumstances
here>.
Personally, I would have loved to accept delivery of an LOTR LE from
Jack in time for the holidays.
Sure, I would complain if there was a real fault. But not about the
coin mechs!
Export can't be the issue here, as they are all USA made. Right?
I agree with Rubicon and Brokenvette: Open, set up, play, enjoy.
Or am I missing the point of buying a game and having it arrive this
time of year?
-Richard
Frank Gigliotti
the only problem here?
I'm sure Jack would rather give you coin mechs than take the whole game back
and you would save the $150 shipping cost.
"firepower" <harv...@tiscali.co.uk> wrote in message
news:0b48d6c9-1964-4da9...@u7g2000yqm.googlegroups.com...
MonsterBash
Terribly overpriced and piss poor customer service..when I bought my
FGY he was $1000 higher than the local distributor (that did include
shipping from Jack). When I told him the price he then called and
bitched at that distributor for selling at that price. You Jack.. are
a Douchbag
Scott..Since you got a 'Canadian' machine maybe you should pay him in
Canadian Funds..that should save ya about 10%
On Dec 24, 11:01 am, "Frank Gigliotti" <frankgiglio...@verizon.net>
wrote:
> I don't get it. Why not just switch out the coin mechs with Jack? Isn't that
> the only problem here?
> I'm sure Jack would rather give you coin mechs than take the whole game back
> and you would save the $150 shipping cost.
>
> "firepower" <harve...@tiscali.co.uk> wrote in message
metallik
> Dear Scott, you controlled what YOU did. You cost yourself the money,
> not me. You have a perfectly good game, you choose to create a problem
> where none exists.
Why don't you just obtain and ship him a US coin door? He can ship
the Canadian one back to you. Problem solved. I'd think this would
be a no-brainer for someone who pushes "customer service" like you
do.
Matt Fenn
> Man..after reading this thread there's no way I could buy from Jack.
+1 to that.
Max Badazz
> the Canadian one back to you. Problem solved. I'd think this would
> be a no-brainer for someone who pushes "customer service" like you
> do.
Why send it when he knows the customer has his mind set on not wanting
the machine already. If having a canadian coin door bothers him this
much to bitch on RGP about it and take a $650 hit by returning it,
replacing the door is not an option.
I guess I should have pitched a bitch when I bought my new LOTR back
in Nov 05 and it didn't have Gandalf riding Shadowfax but the less
desirable Gandalf the Gray. Stern told me they ran out of the other
ones. Might have been able to get $1k off or something :) (ebay
had the AOME shadowfax $10 shipped)
Chris (in NH)
http://usergallery.myhomegameroom.com/gallery/maxbadazz
toyboy6
issue I have with the whole thing is that I was never informed that it
would be the Canadian version. While I don't personally care, it is
something that should have been communicated a head of time.
Other than that - I'll take the other side of the argument. I was
disappointed last week when I didn't receive any communication that my
game was shipping. I thought by Friday that there was no way that I
would receive a game by Christmas - I was bumming because it was
supposed to be a surprise for my sons for the holidays. I was shocked
on Tuesday when the trucking company called me to inform me of a
package being delivered by Stern and could I be home on Wednesday to
accept it....hell yes I said! My boys were at Grandmas all day and
when I got it yesterday I opened it and set up. I had already read
this post on RGP, so I was prepared in case the game came as a
Canadian version. Once I opened it, I couldn't tell the difference.
The door itself is the same (I thought maybe it would only have one
slot, but it comes with two). The only differences I could find are
these: Coin slots slightly different size (which I only notice
because I have a Spiderman that I bought from Jack sitting next to
it), coin labels as $1 and $2 instead of $.25, label on the back of
the machine says Canada for the country, the power box inside the
cabinet says Canada, and when the DMD fires up it says Canada (still
need to figure out if I can change that in the settings but haven't
gotten around to that). Other than these things I see no other
changes - certainly nothing that affects the game at all.
I brought my sons, 7 and 5, home late yesterday and they were jazzed
beyond belief. While I agree that the communication throughout this
whole process could have been improved (I'm sure Jack has regrets as
well), I am greatful that my family will be able to enjoy this
fabulous game for the holidays. Sounds like there were some
shenanagans that may have happened between Stern and Jack throughout
this process and I look forward to hearing about this when the truth
comes out, but I do appreciate the effort that was made by Jack and
all the other parties to get this game out to all of us LOTR fans who
weren't able to pick it up in the previous runs. I don't know what
happened where Jack couldn't get his full allotment of preorders, but
if Jack had to make special arrangements with another company so that
I could get my game by the holiday - I am thankful. I'm sure we will
all know soon enough.
A very Merry Christmas to all you flippers out there....
mattyb
>
> Jack,
>
> I have been dwelling on this for 2 days now - it still bothers me.
> I feel wronged by the whole deal. And regardless of what you say - if
> you were on my end you would have the same feelings.
Yes, and you are an incredible dork - if you were on my end you would
have the same feelings.
>Let me know if
> you can replace the machine with a USA model. If you cannot - let me
> know - I will start making calls to get a USA model from a different
> distributor - once I get one lined up I will E-mail you and you can
> make arrangements to pick this up and refund my money.
>
> Thank You,
>
> Scott
Wow.
On the bright side, it's kinda nice to know there are actually people
10X stupider than I am. Thanks. :) MattyB.
Les Manley
wrote:
> The guy could always sell it himself, NIB, collect a profit, and maybe feel
> a little better about the situation, too.
>
> "Andrew Barney" <ssunitedsta...@gmail.com> wrote in message
>
> news:0a001c2e-19f4-4ab7...@a21g2000yqc.googlegroups.com...
> On Dec 22, 11:01 pm, mattyb <mdbri...@sentara.com> wrote:
>
>
>
>
>
> > On Dec 22, 10:48 pm, ScottinSGFNY <scottcher...@hotmail.com> wrote:
>
> > > On Dec 22, 10:11 pm, Jack <pinballsa...@aol.com> wrote:
>
> > > > On Dec 22, 9:48 pm, phishrace <phishr...@hotmail.com> wrote:
>
> > > > > On Dec 22, 6:05 pm, ScottinSGFNY <scottcher...@hotmail.com> wrote:
>
> > > > > > On Dec 22, 6:00 pm, "Lloyd Olson" <l...@ssbilliards.com> wrote:
>
> > > > > > > They don't need new coin mechs. The ones in there will take
> > > > > > > American
> > > > > > > Quarters or Canadiain quarters. Both more than adequate for the
> > > > > > > average
> > > > > > > collector.
>
> > > > > > > Any op that gets one and puts it on location in the USA, will
> > > > > > > know how to
> > > > > > > deal with them so as to not take Canadain quarters.
>
> > > > > > > No problem here. Every lucky person that got one, have a Merry
> > > > > > > Christmas !
> > > > > > > LTG :)
>
> > > > > > > "Max Badazz" <max_bad...@hotmail.com> wrote in message
>
> > > > > > >news:875414a3-cb3c-40aa...@g12g2000vbl.googlegroups.com...
>
> > > > > > > >> Seems like it shouldn't really be an issue as it is new in
> > > > > > > >> box and
> > > > > > > >> basically the same.- Hide quoted text -
>
> > > > > > > > Other than the word USA replaced with Canada on the box, and a
> > > > > > > > different coin mech, are there any real differences in the
> > > > > > > > actual game
> > > > > > > > (playfield, cabinet, software, artwork, backglass)? The box
> > > > > > > > will be
> > > > > > > > thrown out, and if you were local, I'd give you a quarter mech
> > > > > > > > for
> > > > > > > > free to try the game out. I think these issues are
> > > > > > > > non-existant, and
> > > > > > > > you should pat yourself on the back for landing a NIB LOTR
> > > > > > > > rather than
> > > > > > > > worrying about something insignificant :)
>
> > > > > > > > Chris (in NH)
> > > > > > > >http://usergallery.myhomegameroom.com/gallery/maxbadazz-Hidequotedtext-
>
> > > > > > > - Show quoted text -
>
> > > > > > I have not opened mine - still disturbed that I was reservation #9
> > > > > > and
> > > > > > didn't get one made for the country I reside in. Looking at the
> > > > > > pics
> > > > > > from the Ebay listing for Starburst/Playdium it appears that the
> > > > > > left
> > > > > > Slot Takes a Loonie (Dollar Coin) and the Right Slot takes a
> > > > > > Twoonie
> > > > > > (sp?) (2 Dollar Coin).
> > > > > > So I am guessing that American Quarters are not going in this any
> > > > > > which way.
>
> > > > > > Scott
>
> > > > > Do what you want, but I'd crack that thing open in a heartbeat.
>
> > > > > Coin mechs are both cheap and easy to replace. Doesn't even require
> > > > > a
> > > > > screwdriver and they have guide pins on them, which makes them
> > > > > virtually idiot proof. Even if you have to change the pricing on the
> > > > > coin return buttons, you only need a phillips screwdriver to do
> > > > > that.
> > > > > Open it.
>
> > > > > Jack will make it right. I don't suspect he'll send you a new game,
> > > > > but save the box just in case.
>
> > > > > -phish- Hide quoted text -
>
> > > > > - Show quoted text -
>
> > > > It's probably best to keep it in the box and hope it goes up to equal
> > > > the ripoff artists on ePay trying to sell the "last" POTC for over
> > > > $6,000. The games are built in America, in Melrose Park. People want
> > > > to leave them in the box, I'll tell you this....it is harder to play
> > > > it that way.- Hide quoted text -
>
> > > > - Show quoted text -
>
> > > Jack,
> > > What are my options? I have spent around $800 on upgrades - Action
> > > Figures, Plastics, Shaker motor, Topper, Protectors.
> > > So if I take the option of a Full refund and have you pick it up - I
> > > am stuck with that stuff, or need to sell it and most likely get less
> > > than the purchase price for the items.
>
> > > I received an E-mail from you after my initial deposit that I was the
> > > 9th person that put in a deposit. I find it hard to believe that you
> > > only had 8 U.S. models or less from Stern.
>
> > > If I buy from another vendor I won't get the 3 year Warranty that you
> > > include - and I pay more than what I committed to for it.
>
> > > I do not make six figures for my Salary - heck I am not even near half
> > > way to six figures on my salary. This was a luxury item that I
> > > purchased. It is my largest expenditure after my house and car.
>
> > > When I ordered I never expected anything less than getting what I
> > > ordered. I wasn't told that it would be a model with Canadian Coin
> > > mechs - I found out after it arrived.
>
> > > As one person summed it up and rubbed it in - Congratulations on your
> > > NIB Re-Import.
>
> > > It seems branded already as being less desirable than a U.S. Model - I
> > > understand that the differences are minor - coin door/mechanisms. And
> > > the Sticker on the back showing Canada instead USA. But down the road
> > > when I decide it is time to move on - or change games - when mine is
> > > available and so is another persons - if they are both in the same
> > > condition and same sale price - who's will sell 1st - the person
> > > selling the U.S. or the person selling the Canada model.
>
> > > I think if it was handled differently - shouldn't orders have been
> > > filled in the order deposits were made?
> > > When you ran out of U.S. machines shouldn't people have been informed
> > > of the fact that there were none left and then be given an option
> > > whether or not they want a Canadian model?
>
> > > Being the 9th deposit - I shouldn't have had this problem. I don't
> > > think that I am any more deserving than anyone else - but if I go to
> > > Best Buy and they have 10 of an item - and I am one of the 1st ten
> > > people there - I get that item - If I am number 11 I don't get the
> > > item.
>
> > > I am not trying to make a huge fuss - but heck - I put in the deposit
> > > like 9 months ago - and did I mention I was the 9th deposit?
> > > I am almost positive that your company received more than 9 U.S.
> > > models.
>
> > > I guess my choices are:
> > > A) Deal with it - have a NICE day.
> > > b) Return it for a full refund. (and get stuck with $800 +- or
> > > accessories already purchased)
>
> > > I personally would just like to have received what I expected and then
> > > I wouldn't be typing this.
> > > The amount of money I spent on the machine is certainly not trivial
> > > for me - others like myself have stretched the budget to buy that one
> > > great NIB pin - to others it's like buying a new shirt depending on
> > > your income level.
>
> > > The whole U.S. or Canadian thing to most may not be a big deal - but
> > > it bothers me having paid full price - If I bought a closeout machine
> > > from playdium I wouldn't care either.
>
> > > now. The only reason it is in the box still is that I feel the issue
> > > is unresolved.
>
> > > Thank You for your time (May the RGP slamming start now that I am just
> > > too demanding)
>
> > > Sincerely,
>
> > > Scott- Hide quoted text -
>
> > > - Show quoted text -
>
> > If I were Jack I'd take the game back and sell it at market value
>
> > - Show quoted text -
>
> That does seem like the right thing to do... or wait.... maybe not.
>
> Andrew- Hide quoted text -
>
> - Show quoted text -
Where is anyone seeing the LE's going for $6,000? On ebay they are
not getting any bids at $5,300. A regular LOTR even sold for only
$2,300...
Les Manley
>
> - Show quoted text -
Hey! If any of you are looking for any last-minute gift ideas for
Scott, I have one. He'd like Jack Guarnieri, of Pinball Sales, right
here tonight. He wants him brought from his happy holiday slumber over
there on Swarthmore Ave with all the other rich people and he wants
him brought right here, with a big ribbon on his head, and he wants to
look him straight in the eye and tell him what a cheap, lying, no-
good, rotten, four-flushing, low-life, snake-licking, dirt-eating,
inbred, overstuffed, ignorant, blood-sucking, dog-kissing, brainless,
dickless, hopeless, heartless, fat-ass, bug-eyed, stiff-legged, spotty-
lipped, worm-headed sack of monkey shit he is! Hallelujah! Holy shit!
Where's the Tylenol? - Couldn't resist. ;)
toyboy6
>
> - Show quoted text -
Quite possibly the best Christmas movie ever!!!!!! "Merry Christmas,
Sh%^er's Full".
John Wart, jr
country the game displays IIRC. Check against your manual or another
Whitestar game and make them match.
It will reset your high scores, free play, etc.
"toyboy6" <scott....@yahoo.com> wrote in message
news:d0169f95-f5ba-485b...@a32g2000yqm.googlegroups.com...
apimo...@yahoo.com
metallik
> Why send it when he knows the customer has his mind set on not wanting
> the machine already. If having a canadian coin door bothers him this
> much to bitch on RGP about it and take a $650 hit by returning it,
> replacing the door is not an option.
Why is it not an option? Scott didn't get exactly what he ordered,
and since the rest of the game is the same, replacing the coin door
would be the easiest solution to the problem. While the door is
indeed a pretty minor issue, you still have the fact that someone just
dropped 5 grand on something that wasn't right due to Jack's mistake,
while others who also dropped 5 grand did get exactly what they
ordered.
It really looks like Jack has copped an attitude with Scott, which is
probably the biggest reason Scott doesn't want the game now. Would
you want to keep the machine after the seller shipped you the wrong
box and basically told you to fuck off afterward? Re-read what Jack
wrote: "It seems you're not able to make a decision on your own, and
need the forum to air your mental health issues."
Jack, send him a coin door, or refund his money including shipping
both ways. Your mistake here, not his. That is how quality
businesses treat their customers.
Mike
trade my Medieval for a Multicade and a Snuggie.
-Mike
ScottinSGFNY
> get the shipping charges back, someone else was already paid for their
> work to get it to you.
>
> Canadian coin mechs on my LOTR LE have become a huge issue to me
> because...
> C. I spent a lot of money on the game and just wanted it to be
> perfect.
Back from XMAS Shopping -
I choose answer C from your choices with the addendum of perceived
value to potential buyers when time comes down the road to part with
said object.
I mean - if you go buy a car off the lot and they don't have your
color and say they will get it from another dealer and you go to pick
it up and say it had a Speedometer in Kilometers per hour with MPH in
the background smaller - would you think that was the right car -
would you even mention it or just drive away and enjoy?
And I disagree with the shipping charges as there was no disclosure
ahead of time for said difference to accept a change in initial
offering before receiving product in question.
If it went like this (IT DIDN'T THOUGH) - I get an E-mail a week ago
and it days - hey I can only get this Export model that was supposed
to go to Canada - do you want it or would you like a refund? If I said
sure - I would love it and have some extra Loonies laying around that
I was wondering what to do with them -
send it, then I got it and complained - well then I should pay for
shipping.
and did I also ever state that I was the 9th Deposit initially
recieved? (/Sarcasm back on again)
And to address Jack about all the people he has that wants to buy my
machine - well my E-mail is up there on these posts and I haven't had
one Inquiry from anyone to that matter. I have had some very nice E-
mails from some of my fellow RGPC (REC.GAMES.PINBALL.COUNSELING)
friends that were supportive of my plight no matter how trivial it is
to some.
and the guy that mentioned to pay Jack using the Canadian Exchange
Rate - that was priceless - but it was paid for 2 months ago!
I hold no hard feelings to anyones opinion - as we all have are own -
some agree with me, some think I need counseling - but you know - how
many people walk into your house - see your pinball machines -
whether you have 1 or 100 and say man - your nuts.
If you told these people how much money you have into your collection
- they would probably try and commit you.
Scott
PS - my favorite show is Family Guy followed by South Park - need I
say more.
Max Badazz
> value to potential buyers when time comes down the road to part with
> said object.
Aha! We are getting to the bottom of this. The motivation is not the
fact it has different mechs, but that you're worried you won't get
maximum dollars when reselling it :)
With the hit you will take for shipping it back and rebuying, will you
make that difference up (if any difference in reselling even would
exist)?
Not taking sides on this, since you SHOULD have been notified about
the differences, but I think you are worrying about the wrong thing
(money to make over enjoying a great pinball).
ScottinSGFNY
Sure - I am not hiding the fact that I feel that it is lesser to me
that a US model. Sure - when I sell it I want to recoup as much of
what I paid as the next guy.
Did I buy it as an investment or to resell - NO
Will it ever be sold - sure when I no longer enjoy it, or when I am no
longer able to play it due to heatlh, or when I die and my estate has
to deal with it.
Vakue in many hobbies is perceived in many ways - If you collect coins
- it affects value to handle it, where it was minted might be the
difference of a mark on it and make a difference of hundres or
thousands of dollars.
If you collect Baseball cards and you have a card that had the
slightest issue it affects value.
Don't most of us by protectors for our Pinball machines to make sure
they stay as nice as possible to keep the value as high as we can?
I havent heard anyone say - nah I am not going to use Cabinet Leg
protectors and Flipper Button Protectors - it's just a pinball machine
- I am going to play it - I don't care about resale value in the
future.
Scott
ScottinSGFNY
Our home and native land!
True patriot love in all thy sons command.
With glowing hearts we see thee rise,
The True North strong and free!
From far and wide, O Canada,
We stand on guard for thee.
God keep our land glorious and free!
O Canada, we stand on guard for thee.
O Canada, we stand on guard for thee.
Sorry - I just felt like singing out loud..................
flippinpins
Dude you got screwed by Jack and the fact that he is saying get over
it is wrong. Obviously he does not value you as a future customer. Oh
wait, by the sounds of it when Jack decides to burn his bridges with
Stern he won't have any new pinball customers. Pinballsales.com will
now be called Nonewpinballsales.com
flippinpins
You know how many people don't buy machines when you mention its a
reimport. Is a wrong perception to have but people do have it and it
does bring the value down!
mattyb
> On Dec 24, 4:00 pm, Max Badazz <max_bad...@hotmail.com> wrote:
>
> Don't most of us by protectors for our Pinball machines to make sure
> they stay as nice as possible to keep the value as high as we can?
> I havent heard anyone say - nah I am not going to use Cabinet Leg
> protectors and Flipper Button Protectors - it's just a pinball machine
> - I am going to play it - I don't care about resale value in the
> future.
>
>
> - Show quoted text -
Why do you keep presuming to know what others think???
As the owner of eight NIB Sterns, I have leg protectors on only two
and flipper button protectors on none. Yes, I want them to stay as
nice as possible but only because they look and play best that way.
Why worry about wear and tear on a game of commercial quality,
designed for tens of thousands of plays, of which it will see only a
fraction of those sitting in my gameroom.
No, I'm not overly concerned about resale value as I understand
upfront that pinball machines make poor investments.
MattyB
MB
Jack-
Wow. Pretty amazing. I don't think I've ever read a post or email
where the retailer told the customer he could "kiss my ass".
And the dig about keeping the "Christ" in Christmas is about as
hypocritical as I've seen/heard! Jack- where's YOUR Christmas spirit,
your love of "Christ". Please, spare us all the bullshit. I am stunned
you actually posted that. You really "don't care to sell to
everyone".
You've been sneaking around on RGP and stealing and lying to the fine
folks here for too many years and now your posts are starting to show
the real you. I howled, literally rolled on the floor laughing, when I
read that thread about how you screwed up and now wanted another
$60,000 or more of profit for these machines. That didn't work out so
well, did it, Jackie boy? You actually thought to increase the price
AFTER THE SALE! Amazing.
You want to do the right thing? Then either send Scott a US Coin Door
or refund his money AND THE SHIPPING! It's your mistake, its YOUR
failure to disclose that many of these machines were going to be
Canadian. Own up to it.
You are the THE PERFECT EXAMPLE OF WHY STERN SHOULD SELL DIRECT.
And Scott- don't hold your breath. Hopefully more of you will realize
from these posts of Jack's just what type of person is running
PinballSales. You are paying more to PinballSales for new Stern's than
you can get them for from your local distributor. WHY? Added value? 3-
year warranty? What value is that from this man who deals with his
customers in this way?
Stern's Jolly told a Mtn Coin distributor recently that they were
going to make a total of 500 of these- with more shipping in the
spring. So the value of this first production is suspect. (Though I
would be surprised if Stern actually does make more)
Time to wake up RGP.
Marc
MonsterBash
over retail... eating a couple hundred dollars for shipping back would
be a no brainer.
JonC
> Dear Scott, you controlled what YOU did. You cost yourself the money,
> not me. You have a perfectly good game, you choose to create a problem
> where none exists.
>
> I'm getting calls and e mails all morning from people looking to buy
> your game and every single one saying how much of a nut you are.
> Perhaps I should go to your level and post all of those e mails.
> You've got some issues my friend.......
>
> By thge way, I did not have "your" money, Stern did
>
> It seems you're not able to make a decision on your own, and need the
> forum to air your mental health issues.
>
> Still, I wish you a Merry Christmas and I hopen whatever arrives in a
> box is perfect from whoever you finally buy it from.
>
> I've said it many times and i have written it here too, I do not want
> to sell games to everyone. You Scott are one of those people. The rest
> of those who have issues with me, or this deal which they have no part
> in other than to pile on a nothing issue, you can kiss my ass, next
> time there won't be these kind of games even produced.
>
> Be Well,
>
> Jack
He did control what *he* did but since you didn't bother to tell him
what *you* were doing he's now screwed. Should we bow to the almighty
Jack who brought us a remake of LOTR which has plenty of profit for
all involved at $5000? (your statement prior to asking for $5400).
Also, do not confuse the issue, Scott sent his money to you, not
Stern, and you guarantee the game for 3 years. For the record, I did
buy a machine from you, a Canadian one as well, which will
coincidentally be our last transaction, you can kiss my ass.
Jon
ScottinSGFNY
> On Dec 24, 9:38 am, Jack <pinballsa...@aol.com> wrote:
>
>
>
>
>
> > Dear Scott, you controlled what YOU did. You cost yourself the money,
> > not me. You have a perfectly good game, you choose to create a problem
> > where none exists.
>
> > I'm getting calls and e mails all morning from people looking to buy
> > your game and every single one saying how much of a nut you are.
> > Perhaps I should go to your level and post all of those e mails.
> > You've got some issues my friend.......
>
> > By thge way, I did not have "your" money, Stern did
>
> > It seems you're not able to make a decision on your own, and need the
> > forum to air your mental health issues.
>
> > Still, I wish you a Merry Christmas and I hopen whatever arrives in a
> > box is perfect from whoever you finally buy it from.
>
> > I've said it many times and i have written it here too, I do not want
> > to sell games to everyone. You Scott are one of those people. The rest
> > of those who have issues with me, or this deal which they have no part
> > in other than to pile on a nothing issue, you can kiss my ass, next
> > time there won't be these kind of games even produced.
>
> > Be Well,
>
> > Jack
>
> He did control what *he* did but since you didn't bother to tell him
> what *you* were doing he's now screwed. Should we bow to the almighty
> all involved at $5000? (your statement prior to asking for $5400).
> Also, do not confuse the issue, Scott sent his money to you, not
> Stern, and you guarantee the game for 3 years. For the record, I did
> buy a machine from you, a Canadian one as well, which will
> coincidentally be our last transaction, you can kiss my ass.
>
>
> - Show quoted text -
I guess at least one other person feels the same way I do about it - I
don't know how many of us that ordered received the canadian machines?
from looking throught the thread I can confirm at least 3 people
including myself.
As far as Jack at Pinballsales - he didn't offer anything to correct
the situation except his full (excuse me - Partial) refund of the
purchase price. If you read his E-mail responses - he said that I
shouldn't contact him again until I want it picked up.
Scott
greatw...@hotmail.com
>
> - Show quoted text -
I bought a CSI for Texas Pinball Festival, it has 2 HAPP 25 cent
(quarter) coin slots & looks like 2 USA 25 cent (quarter) black coin
units. If someone wants those, in exchange for the Canadian ones let
me know. No big deal to me, if it makes someone happy in the USA.
There is no stickers on the coin mechs that say USA. My game has been
on free play & no quarters have gone through the slots. All the CSI's
were for USA at TPF, I just choose one of the remaining for Canada.
chuck
> not me. You have a perfectly good game, you choose to create a problem
> where none exists.
>
> I'm getting calls and e mails all morning from people looking to buy
> your game and every single one saying how much of a nut you are.
> Perhaps I should go to your level and post all of those e mails.
> You've got some issues my friend.......
>
> By thge way, I did not have "your" money, Stern did
>
> It seems you're not able to make a decision on your own, and need the
> forum to air your mental health issues.
>
> Still, I wish you a Merry Christmas and I hopen whatever arrives in a
> box is perfect from whoever you finally buy it from.
>
> I've said it many times and i have written it here too, I do not want
> to sell games to everyone. You Scott are one of those people. The rest
> of those who have issues with me, or this deal which they have no part
> in other than to pile on a nothing issue, you can kiss my ass, next
> time there won't be these kind of games even produced.
>
> Be Well,
>
> Jack
Nice Jack. The truth could have set you free a while ago but it looks
like it's too late for that... So, did Stern really hold all the
deposits you took? How many pre-orders did you take? How many machines
did you order from Stern? Why did they end up with Canadian machines
if Stern had their money and knew they were us customers? Why does it
look like some of your customers still don't have machines according
to this thread? You ship a guy a Canadian machine and have the nerve
to rag on him about it? If it were a normal run and he received a
Canadian machine it probably wouldn't be a big deal. This was a run of
"Collector" machines. If you bought a collector version of something
made in the US and ended up with something from another country you
might be angry too. Tell a paying customer to kiss your ass when you
wronged him? You owe him a huge apology. I thought the "super secret"
letter trying to get your "customers" to pay an extra 400 bucks under
threat of order loss was tacky but this is really low class IMO.
If you are one of the "good guys" of RGP then I think we need to
redefine the term. And if you suddenly get the urge to pick up the
phone and call me with empty threats, like you have done to others
here, I would think twice about it. I won't be "Jacked" around.
Captain Neo
Went right from sterns door to my shipping docks. So they have been
doing it way before this run.
John Robertson
> Drove home from the gym today and there was an 18 wheeler in my
> driveway. What lucky timing! I guess he had the wrong phone number
> (even though I've provided it multiple times during the order process)
> so I had no idea he was even coming today. Anyway, he unloaded my
> LOTR LE into my garage and left. I then noticed that the box is
> stamped "EXPORT" and after "Coin Mech", it says CANADA. The box
> does have my name on it on the Stern label though.
>
> I haven't opened it yet and haven't heard back from Katie. Anyone
> else have this issue or did I get the wrong machine?
>
Don't worry, your quarters will work with Canadian coin acceptors...
John ;-#)#
--
(Please post followups or tech inquiries to the newsgroup)
John's Jukes Ltd. 2343 Main St., Vancouver, BC, Canada V5T 3C9
Call (604)872-5757 or Fax 872-2010 (Pinballs, Jukes, Video Games)
www.flippers.com
"Old pinballers never die, they just flip out."
Taylor-VA
will accept US/CND currency and a stamp on the box?
Lloyd Olson
dollar coin mechs. If quarter - the only difference is stamp on back and it
won't stop Canadian quarters. If dollar coin - then it's mechs and insert
where you put coins in and stamp on back. LTG :)
"Taylor-VA" <taylo...@gmail.com> wrote in message
news:8f1427d7-c7c5-43f0...@j14g2000yqm.googlegroups.com...
captkirk
> I haven't seen yet if the Canada model has quarter mechs or dollar and two
> dollar coin mechs. If quarter - the only difference is stamp on back and it
> won't stop Canadian quarters. If dollar coin - then it's mechs and insert
> where you put coins in and stamp on back. LTG :)
>
>
> news:8f1427d7-c7c5-43f0...@j14g2000yqm.googlegroups.com...
>
>
>
> > So the only things that make this game different are a coin door that
>
> - Show quoted text -
I have a couple of spare sets of USA Stern mechs, brand new. I would
happy to give you a set if that would help you to enjoy the game.
Coin insert plastics if needed and insert labels can be ordered from a
Stern Dist, I have used Pinball life. The label, perhaps Stern tech
support would provide you with one.
captkirk
Mike
> If you are one of the "good guys" of RGP then I think we need to
> redefine the term. And if you suddenly get the urge to pick up the
> phone and call me with empty threats, like you have done to others
>
> - Show quoted text -
Is this like getting "Munsoned"???
toyboy6
> dollar coin mechs. If quarter - the only difference is stamp on back and it
> won't stop Canadian quarters. If dollar coin - then it's mechs and insert
> where you put coins in and stamp on back. LTG :)
>
I have one of the machines in question. I posted the differences in a
previous post on this thread. They are:
1) $1 and $2 mechs
2) Coin door slots slightly bigger to accept larger coins
3) Label on the back of the back box says Canada
4) Label on the power box inside the cabinet says Canada
5) Game boots up and location says Cananda
Other than that - I know of nothing else.
Taylor-VA
In that case I would be annoyed too.
ScottinSGFNY
> > Happy Holidays to everyone here at RGP - I am off to do my last minute
> > XMAS Shopping like every other year.
>
> > Scott
>
> the Season.
In Greek, the letter Χ (chi), is the first letter of Christ, and it,
or the similar Roman letter X, has been used as an abbreviation for
Christ since the mid-16th century. Hence, Xmas is sometimes used as an
abbreviation for Christmas.
Not sure why this is relevant to the discussion of LOTR LE anyway.