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British Airways Catered A Transatlantic Flight With KFC – One Piece Of Chicken Per Person
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Lenona
Jul 25, 2023, 8:22:29 PM7/25/23
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Personally speaking, I was on an AA flight out of Tegucigalpa, Honduras years ago which was short meals and a flight attendant bought a dozen or so Whoppers from Burger King at the airport for service on board. They were the first meals to run out!
British Airways Catered A Transatlantic Flight With KFC – One Piece Of Chicken Per Person
by Gary Leff on July 24, 2023
British Airways failed to cater a transatlantic flight from the Caribbean to London on Monday. While they were on the ground in Nassau, they picked up KFC from the airport. Each passenger in economy and in business class received one chicken leg apiece from a bucket.
https://viewfromthewing.com/british-airways-catered-a-transatlantic-flight-with-kfc-one-piece-of-chicken-per-person/
Reportedly meals for the flight failed to get refrigerated, which is presumably an issue with the caterer. And so passengers were pretty hungry, the finger lickin’ good nature of BA’s MacGuyvered substitute notwithstanding.
British Airways flies London Heathrow to Nassau, Bahamas and back every day. Twice a week that flight continues on from Nassau to Providenciales, Turks and Caicos. All-in, travel from Turks to London takes about 12 hours:
It’s an hour and a half from Turks and Caicos to Nassua.
Then an hour forty five minutes on the ground in Nassau
Before an eight hour thirty minute flight to London.
Ultimately airports in the Caribbean do not offer a lot of options for catering widebody aircraft on the fly. BA likely did the best they could under the circumstances. It’s unfortunate that passengers were probably pretty hungry by the time they landed at Heathrow.
Where the airline clearly could have done better is in setting expectations for service recovery. Several passengers were apparently told they’d receive compensation, but did not. The airline should have sent messages to each passenger while they were enroute.
The passengers should have received meal vouchers on the airplane so that they could have used them when they got off. The snacks were probably all gone, too. At least there were no reports of food poisoning. Since the crew knew that they needed to get some food for the passengers, were the passengers alerted to buy a meal before boarding in Nassau?
British Airways Catered A Transatlantic Flight With KFC – One Piece Of Chicken Per Person
by Gary Leff on July 24, 2023
British Airways failed to cater a transatlantic flight from the Caribbean to London on Monday. While they were on the ground in Nassau, they picked up KFC from the airport. Each passenger in economy and in business class received one chicken leg apiece from a bucket.
https://viewfromthewing.com/british-airways-catered-a-transatlantic-flight-with-kfc-one-piece-of-chicken-per-person/
Reportedly meals for the flight failed to get refrigerated, which is presumably an issue with the caterer. And so passengers were pretty hungry, the finger lickin’ good nature of BA’s MacGuyvered substitute notwithstanding.
British Airways flies London Heathrow to Nassau, Bahamas and back every day. Twice a week that flight continues on from Nassau to Providenciales, Turks and Caicos. All-in, travel from Turks to London takes about 12 hours:
It’s an hour and a half from Turks and Caicos to Nassua.
Then an hour forty five minutes on the ground in Nassau
Before an eight hour thirty minute flight to London.
Ultimately airports in the Caribbean do not offer a lot of options for catering widebody aircraft on the fly. BA likely did the best they could under the circumstances. It’s unfortunate that passengers were probably pretty hungry by the time they landed at Heathrow.
Where the airline clearly could have done better is in setting expectations for service recovery. Several passengers were apparently told they’d receive compensation, but did not. The airline should have sent messages to each passenger while they were enroute.
The passengers should have received meal vouchers on the airplane so that they could have used them when they got off. The snacks were probably all gone, too. At least there were no reports of food poisoning. Since the crew knew that they needed to get some food for the passengers, were the passengers alerted to buy a meal before boarding in Nassau?
Bruce
Jul 28, 2023, 4:45:31 AM7/28/23
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Lenona
Jul 30, 2023, 11:40:19 AM7/30/23
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I did not post this.
Dave Smith
Jul 30, 2023, 12:06:37 PM7/30/23
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On 2023-07-30 11:40 a.m., Lenona wrote:
> I did not post this.
Then learn to filter. I never saw it until you replied to the troll.
> I did not post this.
Bering Sea Bar & Brig@MarthaStewart.GoodThing
Jul 30, 2023, 12:23:53 PM7/30/23
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Bruce
Jul 30, 2023, 3:16:42 PM7/30/23
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a small, protective bubble.
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