You won't make me feel bad about it. The ice cream was already melting.
After the time I spent shopping and the ridiculous amount of time I
spend waiting in line I was not going to waste even more of my time to
return everything.
FWIW, it was the grocery division of a department store I had worked in
and they had the same problems with long checkout lines. There were a
lot of check out counters but most of them sat empty. I always figured
that as long as a cashier was checking out merchandise they were
harvesting money for the company. If they had twice as many cashiers
and they only had one or two people in their lines they were still
paying their way. Customers who have to wait a long time to check out
go elsewhere.
Stores rely on traffic patterns. Most of their staff are part time and
are scheduled to work the known peak times.
I most of our meats from two small family run groceries. At one of them
there are 5 checkouts and usually at least three of them are manned. If
there are more than a few people in line they bring someone up to open
another. The other has only three checkouts. A lot of the time there is
only one open, but as soon as it gets busy they open the second, and if
there is still a line they open the third. It's a small place and
sometimes there are a dozen people in line, but the line moved quickly.
>
> Finally - just shop early. Never many people, full parking lots or long
> lines.
Some people have to work.