"Ed Pawlowski" wrote in message
news:KfidnWZK-5q6liTL...@giganews.com...
>On 2/8/2016 3:47 PM, Nunya Bidnits wrote:
>> Reconditioned, not refurbished. In Wootspeak that means it
>> could have
>> had considerable prior use.
>It could. It can also mean it is a perfect new unit marked
>"reconditioned" so it can be sold at a lower price and not piss
>off the regular retailers.
Yes it could, but based on Woot's specific description of
refurbished vs reconditioned, which actually required writing to
them to find out, makes me wary of the recons. Under those
conditions I'd think the mfr would call them refurbs if they
just wanted to dump some on the market.
Here again is their policy on refurb/recon :
========================================
---- Original message: ----
Thanks for the reply. But specifically, is there a difference
between refurbished and factory reconditioned? For example the
Shark vacuum today is not refurbished, it is factory
reconditioned. Is that different from being refurbished in your
lexicon?
--------------------------------------------------------------
Hello,
Below is a brief explanation of the difference. Please let us
know if you have any other questions.
1) Factory Reconditioned/Reconditioned
Items such as computers, printers, cell phones, and industrial
equipment are often leased by companies in order to acquire the
machines they need at a lower cost. This is done by replacing
worn components, chassis, and testing the product fully.
Reconditioning has less to do with repair, than it does with
replacing parts that commonly need to be updated. This can be
done by two catagories of companies:
Factory Authorized - This is where either the factory
itself, or a certified outsource firm reconditions these
products by company standards for resale.
Reseller Recondition - This is where an items was been
purchased from the original company and reconditioned in-house,
but is not certified or trained by the original manufacturer.
2) Factory Refurbished/Refurbished
Every year, over $100 Billion worth of products are returned to
big box retailers due to either blemish, or functionality
issues. This is common with items such as computers, laptops,
or other consumer electronics. This catagory of work has less
to do with replacing worn out parts, and more to do with
repairing a damaged items. These returned items are often sold
to outside companies who take on the responsibility to resell
them after repairing them. These company then refurbish the
items by finding the problem with the item and repairing it and
replacing worn parts. This can be done one of two ways:
Factory Authorized/Certified Refurbishment - Some companies
have technicians that are certified to repair of refurbish a
product by the original manufacturer. This is most commonly
found in the computer catagory. This means the item they sell
has been repaired or refurbished by someone with specific
knowledge of the product from the company itself.
In House Refurbishment - Some companies that resell
refurbished goods have technicians that can repair these items,
however are not certified. This means that while they may have
repaired the item, it also may mean that the technician does not
have specific training on that product line or brand. While
this does not mean that someone who is certified is a better
technician than the non-certified repairer, it does indicate the
level of training involved.
Regards,
Nicholas
Woot Member Services