Target clerk refuses to take coins for transaction
Arizona Coin Collector
http://www.bangordailynews.com/detail/116742.html
Target clerk refuses to take coins for transaction
By Nok-Noi Ricker
BDN Staff
BANGOR, Maine - Sisters Abby Lucas and Olivia
Worden grabbed their little purses, filled
with change collected from doing chores around
the house, and headed out the door recently
with their mom to go buy some hard-earned toys.
Brewer resident Emily Worden took her daughters,
ages 3 and 6, to Target in Bangor. After going
up and down the toy aisles searching for the
perfect item that fit their limited budgets,
the girls selected a $5 toy and a Scooby-Doo
movie, also priced at around $5, she said.
"They were pretty proud of being able to pick
it out themselves and pay for it for
themselves," the girls' mother said.
Worden placed the items on the checkout counter
along with each of her girl's purses,
separated by a divider, and was counting and
stacking the Sacagawea dollars and quarters,
when the clerk surprised her by refusing to
take the loose coins as payment, she said.
"She looked right at me and said 'I can't take
that,'" Worden recalled about the attempted
July 31 transaction. "I know it's a pain to
pay with change, but they each wanted to pay
for their own items."
Worden said she was so frustrated with the
clerk that she just paid for the items herself
and left the store. She later filed a
complaint through the company's Web site, but
felt dissatisfied with the results.
Wayne Feero, senior team leader at the
Bangor Target, said Tuesday evening that the
store had received Worden's complaint and
would review the coin policy with all of its
cashiers. He said the store does not have a
policy against taking loose change, but does
have one against taking rolled change because
of the possibility of rolls being short.
Worden said she wasn't sure whether her young
daughters understood what had happened until
her oldest daughter got on the phone with her
aunt just after leaving the store.
"She said, 'The lady wouldn't let us pay.
Mommy had to pay,'" Worden said recalling her
daughter's conversation.
Worden said her daughters love Target and that
they have paid with coins on other shopping
sprees at the store without problems.
"This is the first time this has been an issue,"
she said. On previous visits, "it's been a
positive experience."
Worden did get an apology through an e-mail,
dated Aug. 14, from "Kelley" in Target Guest
Relations that states, "We're sorry you didn't
receive the type of service you've come to
expect at Target. We expect our team members
to help you in a professional manner. Hearing
your comments is very important to us, and
I've shared them with the Bangor Store
Leadership team for further review as well as
with Corporate Headquarters."
When Worden called the Bangor store on Tuesday,
she got another apology from a manager.
"He said he was sorry, and if I ever decided
to shop there again, to go see him and he will
see about giving me a discount," she said.
"At this point, it's about talking to
[my daughters] because they were the customers.
It's not so much me that they need to
apologize to."
..
Jerry Dennis
wrote:
>
> ..
Personally, I hate Target and don't go there unless I'm accompanying
my wife. They patronize everybody. And that "guest" crap ticks me
off. I have money, and I want to spend it. That makes me a
customer. If I wanted to be a "guest," I'd have my "hosts" provide me
with free food and drinks, maybe even a present. After all, I am
their "guest."
Jerry the easily aggravated
Some things just p*** me off.
Arizona Coin Collector
"Jerry Dennis" <JDen...@aol.com> wrote in message
news:71d63a51-9276-4616...@g23g2000vbr.googlegroups.com...
On Aug 19, 2:20�pm, "Arizona Coin Collector" <nos...@nospam.com>
Personally, I hate Target and don't go there unless I'm accompanying
my wife. They patronize everybody. And that "guest" crap ticks me
off. I have money, and I want to spend it. That makes me a
customer. If I wanted to be a "guest," I'd have my "hosts" provide me
with free food and drinks, maybe even a present. After all, I am
their "guest."
Jerry the easily aggravated
Some things just p*** me off.
Hello
I always find it better to "P*** off", than to be "P*** on". Unless
the person is a sick-o who is into "golden showers".
Just the same, I like your above remarks. :)
Kaloocan Kid
tendered legally in a transaction, etc, and much more an issue
regarding good customer service. Most cashiers would easily recognize
the difference between a grouchy adult trying to puchase a new
refrigerator with a wheelbarrow full of nickels and two little girls
paying for $5 purchases with a handful of change. The story suggests
that the store eventually figured that out, too.
On Aug 19, 1:20 pm, "Arizona Coin Collector" <nos...@nospam.com>
wrote:
> nric...@bangordailynews.net
>
> ..
Jerry Dennis
wrote:
<snip>
> Jerry the easily aggravated
> Some things just p*** me off.
>
> Hello
>
> I always find it better to "P*** off", than to be "P*** on". Unless
> the person is a sick-o who is into "golden showers".
Ew! Nasty!
> Just the same, I like your above remarks. �:)
Thanks, AZ. :-)
Paul Ciszek
In article <460e400c-db82-4285...@z34g2000vbl.googlegroups.com>,
Kaloocan Kid <Kalo...@hotmail.com> wrote:
>This is far less about federal law and the amount of coins that can be
>tendered legally in a transaction, etc, and much more an issue
>regarding good customer service. Most cashiers would easily recognize
>the difference between a grouchy adult trying to puchase a new
>refrigerator with a wheelbarrow full of nickels and two little girls
>paying for $5 purchases with a handful of change. The story suggests
>that the store eventually figured that out, too.
Perhaps the clerk had never seen a dollar coin before, or was one of
those "It isn't money because it doesn't say 'In God We Trust'" idiots.
The story mentioned that the girls' loot included Sackies; even a few
of those would have reduced the total number of loose coins involved.
--
Please reply to: | "Any sufficiently advanced incompetence is
pciszek at panix dot com | indistinguishable from malice."
Autoreply is disabled |
mazorj
"Jerry Dennis" <JDen...@aol.com> wrote in message
news:71d63a51-9276-4616...@g23g2000vbr.googlegroups.com...
wrote:
> FROM:http://www.bangordailynews.com/detail/116742.html
>
> Target clerk refuses to take coins for transaction
>
> By Nok-Noi Ricker
> BDN Staff
...
Personally, I hate Target and don't go there unless I'm accompanying
my wife. They patronize everybody. And that "guest" crap ticks me
off. I have money, and I want to spend it. That makes me a
customer. If I wanted to be a "guest," I'd have my "hosts" provide me
with free food and drinks, maybe even a present. After all, I am
their "guest."
Jerry the easily aggravated
Some things just p*** me off.
===================================
Just to hear from the alternate view: I shop frequently at Target and
with one minor annoyance, I'm always treated well there. Like many
chains, they train their help to make eye contact and say hello to any
customer who is just wandering the aisles. But I'll take that any day
over Wal-Mart, where a lot of the help is too harried and/or pissed at
their employer to even notice your presence. Before I stopped
shopping there for other reasons, I practically had to tackle them in
place to get assistance.
The part about calling customers "guests," referring to the hired help
as "associates," and other marketing word games is not unique to
Target. It's annoying to me, too, but hardly enough to make me not
want to shop there. Wal-Mart/Sam's is the only chain that I actively
boycott; and that's because of its obnoxious business practices and
predatory treatment of its employees.
Bruce Remick
"mazorj" <maz...@verizon.net> wrote in message
news:AhEjm.219$FV4...@nwrddc01.gnilink.net...
If Wal-Mart offers the best price on what I'm looking for, if their
obnoxious business practices are transparent to me, and if their employees
are satisfied enough to stay there, I would have no problem shopping there.
Many of their staff likely would be on the dole if not for the opportunity
provided by Wal-Mart. Many customers would probably be paying more for
stuff if shopping at Wal-Mart were not a local option.
Personally, I would prefer to shop only at Norman Rockwell mom & pop stores
out of nostalgia for the past, but that has become near impossible, and
unaffordable, anywhere near most big metropolitan areas.
Jerry Dennis
> "Jerry Dennis" <JDen1...@aol.com> wrote in message
I guess it all boils down to the individual stores. The two WalMarts
(no hyphen or asterisk) in my area are great. The salesfolks are
pleasant, friendly and helpful. While my own Target is helpful, it
gets to be like a Three Stooges epsiode where you can't get away from
"May I help you find something?" Yes, HELP ME FIND THE EXIT!!!
(LOL!).
Jerry
Curly's birth name, like mine, was Jerome.
mazorj
"Bruce Remick" <rem...@cox.net> wrote in message
news:HhGjm.68854$sC1....@newsfe17.iad...
Their obnoxious business practices are transparent to any consumers
who have seen local businesses disappear after a WalMart opens. The
fact that a large part of their inventory comes from China is a
transparent cause of the loss of jobs in America.
Their employees are "satisfied enough" to stay there? Yeah, right.
Theoretically they could quit. In fact, 70% do quit in the first
year, so how sucky is that as a place to work? But as with most
economic examples of "you choose to do that, you could leave at any
time" there really is little to no choice for many people. That's
like one of your friends telling you "Why don't you just quit?" when
you hate your job at the office or factory but it's the best job you
could qualify for and only way within your grasp to provide decently
for your family. Anyone who's ever been trapped in that position
knows that theoretical "choice" options are mostly an illusion. The
fact that most WalMart jobs won't even support a family doesn't
change the equation.
> Many of their staff likely would be on the dole if not for the
> opportunity provided by Wal-Mart.
Many of their staff would have still been owners and employees of
local businesses that provided a modest but decent living instead of
the hand-to-mouth existence for most WalMart employees.
> Many customers would probably be paying more for stuff if shopping
> at Wal-Mart were not a local option.
Probably. But to me it's not worth paying a few cents less for a roll
of toilet paper or can of peas knowing that I'm supporting a predatory
and exploitative corporation. As for those who earn so little that a
few cents in price does make a difference in the family budget, how
many were put in that situation by WalMart and other employers who
treat their employees as disposable trash while their top executives
earn millions for exploiting their employees?
> Personally, I would prefer to shop only at Norman Rockwell mom & pop
> stores out of nostalgia for the past, but that has become near
> impossible,
It's news to me that such stores are near impossible to find. Name
one department in WalMart and you amost certainly can still find at
least one or two local merchants for those products. And to the
extent that their ranks have thinned, in some large part you have
Wal-Mart to thank for that.
> and unaffordable, anywhere near most big metropolitan areas.
It's news to me that the average person can't afford to do their
shopping at mom & pop operations. So every month you spend a few
extra bucks over WalMart prices. BFD. And there's always places
like Costco and Target that have very competitive pricing without
treating their employees like disposable trash.
Let's not beat around the bush, Bruce. Except for those near the
bottom of the income curve, anyone who is so cheap that a few bucks in
savings buys off any sense of moral indignation at WalMart's methods
should just come out and say they're selfish and don't care enough to
act on their convictions (if they even have any). Anyone who doesn't
have enough moral qualms about the social costs of operations like
WalMart to not shop there is losing the opportunity to register their
vote against Wal-Mart's methods. YMMV, but I choose to vote "no" with
my pocketbook. WalMart is the only company that has risen high
enough (or sunk low enough) to make my boycott list. If that costs me
the savings equivalent of two six packs and two pizzeria orders every
month and I have to forego them, at least I will have avoided feeling
like a selfish shit every time I went there to shop.
mazorj
On Aug 21, 5:25?pm, "mazorj" <maz...@verizon.net> wrote:
> "Jerry Dennis" <JDen1...@aol.com> wrote in message
>
> news:71d63a51-9276-4616...@g23g2000vbr.googlegroups.com...
> On Aug 19, 2:20?pm, "Arizona Coin Collector" <nos...@nospam.com>
> wrote:
>
> > FROM:http://www.bangordailynews.com/detail/116742.html
>
> > Target clerk refuses to take coins for transaction
>
> > By Nok-Noi Ricker
> > BDN Staff
>
> ...
>
> Personally, I hate Target and don't go there unless I'm accompanying
> off. ?I have money, and I want to spend it. ?That makes me a
> customer. ?If I wanted to be a "guest," I'd have my "hosts" provide
> me
> with free food and drinks, maybe even a present. ?After all, I am
> their "guest."
>
> Jerry the easily aggravated
> Some things just p*** me off.
>
> ===================================
>
> and
> with one minor annoyance, I'm always treated well there. ?Like many
> chains, they train their help to make eye contact and say hello to
> any
> over Wal-Mart, where a lot of the help is too harried and/or pissed
> at
> shopping there for other reasons, I ?practically had to tackle them
> place to get assistance.
>
> The part about calling customers "guests," referring to the hired
> help
> as "associates," and other marketing word games is not unique to
> want to shop there. ?Wal-Mart/Sam's is the only chain that I
> boycott; and that's because of its obnoxious business practices and
> predatory treatment of its employees.
I guess it all boils down to the individual stores. The two WalMarts
(no hyphen or asterisk) in my area are great. The salesfolks are
pleasant, friendly and helpful. While my own Target is helpful, it
gets to be like a Three Stooges epsiode where you can't get away from
"May I help you find something?" Yes, HELP ME FIND THE EXIT!!!
(LOL!).
Jerry
Curly's birth name, like mine, was Jerome.
==================================
Yep, no organization is monolithic in every nook and cranny of its
existence. I'm only going by personal experience, which usually
confirms what has been reported about the overall behavior of the
company. For example, not every store locked its doors and kept
employees working off the clock after closing time. But that doesn't
mean that WalMart gets a pass in my book for that behavior just
because it didn't happen everywhere.
- mazorj the Wrathful
Bruce Remick
I can't wait for America to resume producing things I need or want. I
refuse to scan every item I buy to see where it comes from anymore. I
wouldn't be surprised if handling of imports now employs many of the
Americans who lost jobs when China began producing things more cheaply than
American union shops.
>
> Their employees are "satisfied enough" to stay there? Yeah, right.
> Theoretically they could quit. In fact, 70% do quit in the first
> year, so how sucky is that as a place to work?
Many Wal Marts are located in rural areas and employ people who would not
otherwise have a place to work. Those stores in urban areas also apparently
have no shortage of people in line for jobs. How many other businesses can
afford to hire retirees as "greeters"?
> But as with most
> economic examples of "you choose to do that, you could leave at any
> time" there really is little to no choice for many people.
You're making it sound like these people were impressed off the streets and
forced into labor for Wal Mart. The choice in many cases was either to
apply at Wal Mart or hope the unemployment doesn't run out.
That's
> like one of your friends telling you "Why don't you just quit?" when
> you hate your job at the office or factory but it's the best job you
> could qualify for and only way within your grasp to provide decently
> for your family. Anyone who's ever been trapped in that position
> knows that theoretical "choice" options are mostly an illusion. The
> fact that most WalMart jobs won't even support a family doesn't
> change the equation.
Half of the jobs in this country won't support an American family. That's
probably why both couples work several jobs in struggling families.
>
>> Many of their staff likely would be on the dole if not for the
>> opportunity provided by Wal-Mart.
>
> Many of their staff would have still been owners and employees of
> local businesses that provided a modest but decent living instead of
> the hand-to-mouth existence for most WalMart employees.
If those local businesses couldn't compete with Wal Mart and shopping malls,
they were doomed to fail eventually. Wal Mart gives them an opportunity to
remain employed.
>
>> Many customers would probably be paying more for stuff if shopping
>> at Wal-Mart were not a local option.
>
> Probably. But to me it's not worth paying a few cents less for a roll
> of toilet paper or can of peas knowing that I'm supporting a predatory
> and exploitative corporation. As for those who earn so little that a
> few cents in price does make a difference in the family budget, how
> many were put in that situation by WalMart and other employers who
> treat their employees as disposable trash while their top executives
> earn millions for exploiting their employees?
I doubt that many Wal Mart employees would consider themselves as exploited
or as "disposable trash". And I doubt Wal Mart is a prime cause of families
in financial trouble.
>
>> Personally, I would prefer to shop only at Norman Rockwell mom & pop
>> stores out of nostalgia for the past, but that has become near
>> impossible,
>
> It's news to me that such stores are near impossible to find. Name
> one department in WalMart and you amost certainly can still find at
> least one or two local merchants for those products. And to the
> extent that their ranks have thinned, in some large part you have
> Wal-Mart to thank for that.
They aren't impossible to find at all, but their prices can't compete with
the big box stores. Sure, I'll still buy a bag of nails weighed out in an
old scale at the tiny local hardware store, but I'll probably make my major
hardware purchases at Lowes or Home Depot. I grew up in the small town
1940's with nothing but mom and pop stores. There were no shopping centers
or malls. The big department stores were in the city. One by one, the
small stores folded as shopping moved to the suburban shopping centers. Wal
Mart is just a modern extension of the post-WW II trend.
>
>> and unaffordable, anywhere near most big metropolitan areas.
>
> It's news to me that the average person can't afford to do their
> shopping at mom & pop operations. So every month you spend a few
> extra bucks over WalMart prices. BFD. And there's always places
> like Costco and Target that have very competitive pricing without
> treating their employees like disposable trash.
I don't see much difference between the employees at Costco, Target, or Wal
Mart. All seem equally disinterested in what is going on in their store.
There still are small groceries around. If I were better off, it would be
nice to call in an order and have it delivered to my back door. I'll be
damned though if I could afford to buy a weekly order there, as nice as the
old people who run it might be. Plus, they haven't got the product choices
that any of the grocery chains have.
>
> Let's not beat around the bush, Bruce. Except for those near the
> bottom of the income curve, anyone who is so cheap that a few bucks in
> savings buys off any sense of moral indignation at WalMart's methods
> should just come out and say they're selfish and don't care enough to
> act on their convictions (if they even have any). Anyone who doesn't
> have enough moral qualms about the social costs of operations like
> WalMart to not shop there is losing the opportunity to register their
> vote against Wal-Mart's methods. YMMV, but I choose to vote "no" with
> my pocketbook. WalMart is the only company that has risen high
> enough (or sunk low enough) to make my boycott list. If that costs me
> the savings equivalent of two six packs and two pizzeria orders every
> month and I have to forego them, at least I will have avoided feeling
> like a selfish shit every time I went there to shop.
I guess my moral qualms don't drive my shopping habits as much as yours do.
I don't see any differences among Wal Mart, Target, Costco, etc. as
indicators of what decades of "progress" have brought us. I shop where it's
convenient. Often Wal Mart is handy. I don't care to inspect their
corporate policy before shopping there. I just need a couple items. If we
all quit shopping at Wal Mart, then over one million Americans would be out
of a job and the reported 100 million people who shop there every week would
simply go somewhere else. And the familiar Wal Mart name would soon go the
way of Kresge's and Zayre. And something else would soon take its place.
Maybe even a Chinese company.
mazorj
Bruce,
I started to rebut several of your points here, but maybe it's better if we
just agree to disagree while it's still amicable. I'm never comfortable
quarreling with a reasonable newsgroup person on an issue where the views
are unalterably opposed and I happen to feel strongly about it.
Anyhoo... Got a roll of Samoa quarters yesterday at my bank. The wheels of
coin-based commerce grind slowly, but apparently they still do grind in our
neck of the woods.
- mazorj the Acquiescent
Mr. Jaggers
Where I grew up, "acquiescent" was the same thing as chickensh...oh, I'd
better not go there. 8>)
Some will offer up Walmart as the paragon of savvy American capitalism,
while others cite it as the exemplar of a brutish thug which crushes and
eliminates anyone who comes near it. Go into any large bookstore and you
will find at least two titles on each side of the argument.
Anyway, it was an interesting discussion while it lasted.
James the Unreasonable
Jerry Dennis
<Interesting discussion of capitalism at its finest snipped>
>
> Anyhoo... Got a roll of Samoa quarters yesterday at my bank. �The
> wheels of coin-based commerce grind slowly, but apparently they
> still do grind in our neck of the woods.
>
> - mazorj the Acquiescent
Must be nice. I'm STILL waiting (and looking) for DC.
Jerry the Frustrated
Bruce Remick
> Bruce,
>
> I started to rebut several of your points here, but maybe it's better if
> we just agree to disagree while it's still amicable. I'm never
> comfortable quarreling with a reasonable newsgroup person on an issue
> where the views are unalterably opposed and I happen to feel strongly
> about it.
>
> Anyhoo... Got a roll of Samoa quarters yesterday at my bank. The wheels
> of coin-based commerce grind slowly, but apparently they still do grind in
> our neck of the woods.
>
> - mazorj the Acquiescent
Agreed.
My local banks don't seem to bother with the quarter rolls, but they do have
each new president dollar roll within days of release. Time to try a Polk
salad next week.
Bruce the Ch_____________it
Mr. Jaggers
Bruce, I didn't realize you were related to Martin Chuzzlewit. Must have
been on your mother's side. Small world.
James the Dickensian
Bruce Remick
"Mr. Jaggers" <lugburzman[at]yahoo[dot]com> wrote in message
news:h6qf0...@enews5.newsguy.com...
We spelled it with one z and two t's. Otherwise, Aunt Martin was a regular
gal.
linxlvr
> "Bruce Remick" <rem...@cox.net> wrote in message
> news:BmJjm.179791$ZN.1...@newsfe23.iad...
>>
>> "mazorj" <maz...@verizon.net> wrote in message
>> news:bsIjm.242$FV4...@nwrddc01.gnilink.net...
>>>
>>> "Bruce Remick" <rem...@cox.net> wrote in message
>>> news:HhGjm.68854$sC1....@newsfe17.iad...
>>>>
>>>> "mazorj" <maz...@verizon.net> wrote in message
>>>> news:AhEjm.219$FV4...@nwrddc01.gnilink.net...
>>>>>
>>>>> "Jerry Dennis" <JDen...@aol.com> wrote in message
>>>>> news:71d63a51-9276-4616-
bc30-309...@g23g2000vbr.googlegroups.com...
For the record, I'm with mazorj on this one. Both the boycott and the
change the thread.
But just one thing. If walmart closed down, other stores would open, and
those employees could work there. It is naive to act as if they are a
good thing.
--
dw
Bruce Remick
"linxlvr" <lin...@gmail.com> wrote in message
news:h6rvi8$5so$1...@news.warwick.net...
But hey, wasn't Wal Mart the first (and only?) business to actively help
increase public awareness of our dollar coins? Okay, there were
self-promotional benefits, but they still seemed to be the lone voice in the
wilderness on this issue, at least for a while.
Mr. Jaggers
The only other outfit that I know of was the USPS, and they recently removed
their stamp vending machine from the lobby here in North Lugburz.
James the Flummoxed
Bruce Remick
"Mr. Jaggers" <lugburzman[at]yahoo[dot]com> wrote in message
<snipped>
>>
>> But hey, wasn't Wal Mart the first (and only?) business to actively
>> help increase public awareness of our dollar coins? Okay, there were
>> self-promotional benefits, but they still seemed to be the lone voice
>> in the wilderness on this issue, at least for a while.
>
> The only other outfit that I know of was the USPS, and they recently
> removed their stamp vending machine from the lobby here in North Lugburz.
>
> James the Flummoxed
I thought of them, too, but although I read a lot here about those machines,
I never saw anything at the PO promoting the fact that the machines would
give out dollar coins in change. Also made me wonder why PO clerks never
did. I suppose it would have been ironic if stamp vending machines at Wal
Mart gave out quarters. Maybe they did, or do.
sgt23
> Bruce Remick wrote:
> > "linxlvr" <linx...@gmail.com> wrote in message
> >news:h6rvi8$5so$1...@news.warwick.net...
> >> On Sat, 22 Aug 2009 16:37:25 +0000, mazorj wrote:
>
> >>> "Bruce Remick" <rem...@cox.net> wrote in message
> >>>news:BmJjm.179791$ZN.1...@newsfe23.iad...
>
> >>>> "mazorj" <maz...@verizon.net> wrote in message
> >>>>news:bsIjm.242$FV4...@nwrddc01.gnilink.net...
>
> >>>>> "Bruce Remick" <rem...@cox.net> wrote in message
> >>>>>news:HhGjm.68854$sC1....@newsfe17.iad...
>
> >>>>>> "mazorj" <maz...@verizon.net> wrote in message
> >>>>>>news:AhEjm.219$FV4...@nwrddc01.gnilink.net...
>
> >>>>>>> news:71d63a51-9276-4616-
> >> bc30-30900291d...@g23g2000vbr.googlegroups.com...
>
> read more »
Same here.
richie whoo
called for the store manager or picked up the coins and toys and left
the store with both.
Sincerly
Mr. R.C.Stossel .