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Post Office rejects suggestion that digital photos prove loss or damage

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Frank Provasek

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Apr 13, 2009, 6:18:10 PM4/13/09
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The USPS rejected a suggestion that, rather than being required to
retain the contents and all packaging materials until the claim was
fully processed, the Postal Service instead accept digital photographs
as proof of damage or proof of missing contents, and allow packaging
to be discarded, with the contents retained, pending final
disposition.

The Postal Service said it believed that the requirement to retain the
contents and packaging was necessary and is consistent with standard
industry practices.


http://www.auctionbytes.com/cab/abn/y09/m04/i13/s04

--
RARE COIN AUCTIONS NO RESERVES www.frankcoins.com
http://myworld.ebay.com/frankcoins Texas Auction License
11259, Board member of Texas Coin Dealers Association,
Member TNA, ANA, PCGS, NGC - Full Time Since 1991

Bob

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Apr 13, 2009, 6:30:24 PM4/13/09
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On Apr 13, 5:18�pm, Frank Provasek <fr...@frankcoins.com> wrote:
> The USPS rejected a suggestion that, rather than being required to
> retain the contents and all packaging materials until the claim was
> fully processed, the Postal Service instead accept digital photographs
> as proof of damage or proof of missing contents, and allow packaging
> to be discarded, with the contents retained, pending final
> disposition.
>
> The Postal Service said it believed that the requirement to retain the
> contents and packaging was necessary and is consistent with standard
> industry practices.
>
> http://www.auctionbytes.com/cab/abn/y09/m04/i13/s04
>
> --
> RARE COIN AUCTIONS NO RESERVES �www.frankcoins.comhttp://myworld.ebay.com/frankcoinsTexas Auction License

> 11259, Board member of Texas Coin Dealers Association,
> Member TNA, ANA, PCGS, NGC - �Full Time Since 1991

Frank,

I think this is a good idea from the standpoint of ascertaining the
cause of shipping damage, if not loss also. They are not so much
concerned about damage to coins in the mail (though I once received a
medieval coin--shipped loose in the envelope--through the mail in five
pieces), but to more breakable items. It is hard to judge whether the
packaging was sufficient to immobilize the item during normal shipping
just from some digital snapshot; you would need to need to see the
whole thing in three dimensions.

Bottom line for anyone shipping anything: make sure the package does
not rattle when shaken. If it does, repack it. If valuable and/or
irreplacable, use Registered Mail.

Bob

Mr. Jaggers

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Apr 13, 2009, 6:31:09 PM4/13/09
to
Frank Provasek wrote:
> The USPS rejected a suggestion that, rather than being required to
> retain the contents and all packaging materials until the claim was
> fully processed, the Postal Service instead accept digital photographs
> as proof of damage or proof of missing contents, and allow packaging
> to be discarded, with the contents retained, pending final
> disposition.
>
> The Postal Service said it believed that the requirement to retain the
> contents and packaging was necessary and is consistent with standard
> industry practices.

With all the Photoshop-modified photographic material that eternally
circulates in forwarded email, I don't blame the USPS at all. There's
enough fraud as it is.

James


Mr. Jaggers

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Apr 13, 2009, 6:41:25 PM4/13/09
to
Bob wrote:

> On Apr 13, 5:18?pm, Frank Provasek <fr...@frankcoins.com> wrote:
>> The USPS rejected a suggestion that, rather than being required to
>> retain the contents and all packaging materials until the claim was
>> fully processed, the Postal Service instead accept digital
>> photographs
>> as proof of damage or proof of missing contents, and allow packaging
>> to be discarded, with the contents retained, pending final
>> disposition.
>>
>> The Postal Service said it believed that the requirement to retain
>> the
>> contents and packaging was necessary and is consistent with standard
>> industry practices.
>>
>> http://www.auctionbytes.com/cab/abn/y09/m04/i13/s04
>>
>> --
>> RARE COIN AUCTIONS NO RESERVES
>> ?www.frankcoins.comhttp://myworld.ebay.com/frankcoinsTexas Auction

>> License 11259, Board member of Texas Coin Dealers Association,
>> Member TNA, ANA, PCGS, NGC - ?Full Time Since 1991

>
> Frank,
>
> I think this is a good idea from the standpoint of ascertaining the
> cause of shipping damage, if not loss also. They are not so much
> concerned about damage to coins in the mail (though I once received a
> medieval coin--shipped loose in the envelope--through the mail in five
> pieces), but to more breakable items. It is hard to judge whether the
> packaging was sufficient to immobilize the item during normal shipping
> just from some digital snapshot; you would need to need to see the
> whole thing in three dimensions.
>
> Bottom line for anyone shipping anything: make sure the package does
> not rattle when shaken. If it does, repack it. If valuable and/or
> irreplacable, use Registered Mail.

I wish the clowns in the packing and shipping departments of online book
retailers followed that advice. A couple of them did when they first
started, but these days they all allow a book to freefloat within a large
box lacking, usually, any protective material at all.

James the Bibliophile


Frank

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Apr 13, 2009, 6:58:40 PM4/13/09
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The main concern is that the post office would even CONSIDER such an
change. Imagine Paypal and USPS claims where a photo of
say..a 4 coin gold proof set without the big one oz coin is "proof" of
a loss, no doubt to be charged back to the seller.

--
RARE COIN AUCTIONS NO RESERVES www.frankcoins.com
http://myworld.ebay.com/frankcoins Texas Auction License


11259, Board member of Texas Coin Dealers Association,

Member TNA, ANA, PCGS, NGC - Full Time Since 1991

Bob F.

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Apr 13, 2009, 7:01:06 PM4/13/09
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"Frank" <fr...@frankcoins.com> wrote in message
news:20467338-0545-429c...@v15g2000yqn.googlegroups.com...

> The main concern is that the post office would even CONSIDER such an
> change. Imagine Paypal and USPS claims where a photo of
> say..a 4 coin gold proof set without the big one oz coin is "proof" of
> a loss, no doubt to be charged back to the seller.

Nym-shifting again I see, fwankie.

Bob F.

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Apr 13, 2009, 7:05:20 PM4/13/09
to

"Frank" <fr...@frankcoins.com> wrote in message
news:20467338-0545-429c...@v15g2000yqn.googlegroups.com...
> The main concern is that the post office would even CONSIDER such an
> change. Imagine Paypal and USPS claims where a photo of
> say..a 4 coin gold proof set without the big one oz coin is "proof" of
> a loss, no doubt to be charged back to the seller.

Of course, even WITH the packaging retained there's nothing to stop an
unscrupulous buyer from slipping a coin or two out of a damaged package.
One wonders why you even bothered to bring this non-issue up in the
first place, Fwankie.
Slow night in Texas?

Frank

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Apr 13, 2009, 9:06:09 PM4/13/09
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On Apr 13, 6:01 pm, "Bob F." <b...@april2009.invalid> wrote:

>
> Nym-shifting again I see, fwankie.

I have had this posting ID since October 2001

Frank

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Apr 13, 2009, 9:18:56 PM4/13/09
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On Apr 13, 6:05 pm, "Bob F." <b...@april2009.invalid> wrote:

> Slow night in Texas?


Actually busy, sending out some items sold between Maundy Thursday
and
Easter Sunday, during which we were closed for business.

Bob F.

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Apr 13, 2009, 9:55:28 PM4/13/09
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"Frank" <fr...@frankcoins.com> wrote in message
news:6b59242c-2acd-4ccc...@v19g2000yqn.googlegroups.com...

On Apr 13, 6:05 pm, "Bob F." <b...@april2009.invalid> wrote:

> >Slow night in Texas?


>Actually busy, sending out some items sold between Maundy Thursday and
>Easter Sunday, during which we were closed for business.

Yawn, jeez you're boring, Fwankie.
Figures you'd be a religious fanatic.

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