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Order Canceled

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wally

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Mar 11, 2009, 4:38:21 PM3/11/09
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What is going on with the us mint? I just checked the status of
an order I placed a month ago and it says that the items were
canceled. I didn't cancel the order and my credit card is still good
so I can't figure why it was canceled. I tried to call but they can't
accept my call "at this time". Anyone else had this happen?

mazorj

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Mar 11, 2009, 5:31:05 PM3/11/09
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"wally" <rfl...@vegas.zzn.com> wrote in message
news:0baa9c8f-8d75-4374...@d2g2000pra.googlegroups.com...

What did you order? There have been documented cases where, due to
security gap, orders for the UHR were cancelled by another person,
presumably someone on a waiting list trying to shorten the wait.

http://coins.about.com/b/2009/03/05/us-mint-statement-regarding-web-site-issues.htm?nl=1

Even if your order wasn't for a UHR, the Mint has been reconfiguring
some of its fulfillment software to address the above problem plus
others. Your order may have been lost in the shuffle.

wally

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Mar 11, 2009, 5:56:04 PM3/11/09
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On Mar 11, 2:31 pm, "mazorj" <maz...@verizon.net> wrote:
> "wally" <rflu...@vegas.zzn.com> wrote in message

>
> news:0baa9c8f-8d75-4374...@d2g2000pra.googlegroups.com...
>
> > What is going on with the us mint?  I just checked the status of
> > an order I placed a month ago and it says that the items were
> > canceled.  I didn't cancel the order and my credit card is still
> > good
> > so I can't figure why it was canceled.  I tried to call but they
> > can't
> > accept my call "at this time".  Anyone else had this happen?
>
> What did you order?  There have been documented cases where, due to
> security gap, orders for the UHR were cancelled by another person,
> presumably someone on a waiting list trying to shorten the wait.
>
> http://coins.about.com/b/2009/03/05/us-mint-statement-regarding-web-s...

>
> Even if your order wasn't for a UHR, the Mint has been reconfiguring
> some of its fulfillment software to address the above problem plus
> others.  Your order may have been lost in the shuffle.

Thanks for the link. Although it wasn't a UHR (i wish i could afford
one) it was a pretty substantial order. I guess I will try again even
though now I can't get the '08 unc sets. Last year when I originally
ordered proof and unc sets I only got proofs. I figured that I was
ahead of the game, as I got the proof sets at the unc price and could
just re-order the uncirculated sets. Now it looks like I'll need to
go to e-bay for them. So much for being ahead of the game. :(

PC

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Mar 11, 2009, 11:06:43 PM3/11/09
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"wally" <rfl...@vegas.zzn.com> wrote in message
news:dceb03bb-bda7-45ae...@o8g2000pre.googlegroups.com...

>>>

The probably cancelled your order because they no longer had them. In 2006
I had an outstanding order for Silver Eagle Proofs that floated for months
before finally being cancelled. I think they wait to see if enough returns
come in.

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