Dear Customer,
The United States Mint is pleased to announce that we will resume
shipping of the 2009 Ultra High Relief Double Eagle Gold Coin during the
week of February 22, 2009. However, because of production problems with
the Companion Book, you may receive only the COIN and presentation box
at this time. If you are a customer who receives the COIN without the
Companion Book, we will ship the Companion Book to you, at no extra
charge, when it becomes available.
If you ordered your 2009 Ultra High Relief Double Eagle Gold Coin
between January 22, 2009, and February 9, 2009, you are under the 30-day
return policy. If you ordered on or after February 10, 2009, you are
under the seven-day return policy. The return timeframe for the 2009
Ultra High Relief Double Eagle Gold COIN and presentation box will begin
on the date you receive it. If you are dissatisfied for any reason with
your 2009 Ultra High Relief Double Eagle Gold COIN, you may send it back
to the United States Mint within the applicable return period for a full
refund or replacement. If you return your COIN for any reason prior to
receiving the Companion Book, we will cancel your shipment of the
Companion Book. If you receive the Companion Book within the applicable
return period, you must return both for a full refund.
If your Companion Book is shipped separately, the exchange timeframe for
it also will begin on the date you receive it and under the same return
policy – 30 days or seven days – as applicable. We will make no refunds
for the Companion Book; we will make exchanges for damages only.
Customers’ orders will be shipped on a first-come, first-served basis.
You will be notified by email when your order has shipped. If you do
not receive the Companion Book with your COIN, you will receive a second
e-mail notification when we ship the Companion Book.
If you ordered the 2009 Ultra High Relief Double Eagle Gold Coin between
January 22 and February 23, 2009, we expect to ship it by April 24, 2009.
If you place your order for the 2009 Ultra High Relief Double Eagle Gold
Coin on or after February 24 (and up until March 24, 2009), we expect to
ship it by May 24, 2009.
Thank you for your interest in United States Mint products.
--
RARE COIN AUCTIONS NO RESERVES www.frankcoins.com
http://myworld.ebay.com/frankcoins Texas Auction License
11259, Board member of Texas Coin Dealers Association,
Member TNA, ANA, PCGS, NGC - Full Time Since 1991
I followed every word. But I spent an entire career working with
lawyers, bureaucrats, and logorrheics.
I understood everything but it took me a couple of readings to make sure
I understood everything. The new fulfillment house, Pitney Bowes, sure
could use a qualified PR person to send out these emails. There is
really no link in the headers or sender address to link the email to a
official US Mint communication.
George D