JD Power on Engines......
Chuck Gould
reports:
The following news release was issued today by J.D. Power and
Associates. To view the release and accompanying ranking charts on our
Web site, please click here:
http://www.jdpower.com/corporate/news/releases/pressrelease.asp?ID=2007027
J.D. Power and Associates Reports:
Marine Engines with Advanced Technologies Positively Impact Customer
Satisfaction,
Yet in Many Cases, Technology Does Not Play a Key Role in the Purchase
Decision
Evinrude, Honda, Mercury, MerCruiser and PCM Lead Marine Engine
Customer Satisfaction Rankings
MIAMI: 15 February 2007 - Although owners of advanced-technology
marine engines are consistently more satisfied compared to owners of
older technology engines (such as carburetor-driven), only one-half of
outboard owners report that engine technology played a major role in
their purchase decision, according to the J.D. Power and Associates
2007 Marine Engine Competitive Information StudySM released today at
the Miami International Boat Show.
Additionally, only 27 percent of inboard owners and 26 percent of
sterndrive owners indicate the same.
"While they cost more, engines with newer technologies tend to perform
better, are more fuel efficient and have fewer problems than engines
with older technologies," said Todd Markusic, senior director of the
powersports practice at J.D. Power and Associates. "Boat owners who
want to save money may be inclined to favor carbureted engines, but
they should be aware of what they're getting-and what they're not-when
they select those engines. Salespeople need to educate consumers about
the newer engines so that they fully understand the benefits of the
technology, and consumers need to understand that the short-term cost
savings they receive when purchasing an older-technology engine is
offset by long-term, substantially lower satisfaction with that
engine."
Now in its sixth year, the study measures overall customer
satisfaction with four marine engine types: EFI inboard; four-stroke
EFI outboard; two-stroke DI outboard; and EFI sterndrive. Overall
scores are measured as problems per 100 (PP100) engines, with lower
scores reflecting higher quality.
Owners of four-stroke EFI outboard engines experience much fewer
problems and have higher overall satisfaction compared to owners of
other outboard engines available in the market. Owners of four-stroke
EFI engines report an average of 58 PP100, while owners of two-stroke
DI engines report 77 PP100. Owners of two-stroke carbureted engines
report experiencing the most problems, 167 PP100, which is more than
double the number of problems as the higher-technology engines.
The study also finds that since engines are often sold as part of a
boat package, many boat owners have little or no choice in their
engine selection. Sixty-four percent of boat owners report purchasing
the exact engine they wanted, and they report much higher levels of
overall satisfaction with both their engine and boat compared to
owners who did not receive the engine they desired.
"It is important for boat dealers to work with customers and fully
understand how they plan to use their boats so they can recommend the
appropriate size and type of engine to satisfy their customers' needs
and meet or exceed their expectations," said Markusic. "If the dealer
matches the engine to customer needs, they're well on their way to
ensuring that owners have a much more satisfying boating experience."
The study examines seven factors to determine overall marine engine
satisfaction: starting ease; quietness at cruise; reliability; fuel
economy; shifting smoothness; lack of engine fumes; and ability of
boat to accelerate rapidly.
Inboard EFI segment
Pleasurecraft Engine Group (PCM) ranks highest in the inboard EFI four-
stroke engine segment for a second consecutive year, followed by
Indmar.
Within the segment, experiencing difficulty with starting the engine
and the engine making an unusual noise have the greatest negative
impact on overall satisfaction. Additionally, the engine running too
loudly and stalling are two of the most commonly reported problems
among inboard EFI customers.
Outboard EFI four-stroke segment
Honda ranks highest in the outboard EFI four-stroke segment for a
third consecutive year (tying with Suzuki in 2005), followed by Suzuki
and Yamaha.
Overall, four-stroke EFI outboard engines receive high marks from
owners for ease of starting and reliability. Conversely, engine
transmission problems and stalling are the most frequently reported
problems for outboard four-stroke EFI engines.
Outboard DI two-stroke segment
Evinrude and Mercury rank highest in a tie in the outboard DI two-
stroke segment. Mercury ranks highest in the segment for a second
consecutive year, while Evinrude records a 24-point improvement
compared to 2006.
Owners of two-stroke DI outboard engines report high marks for ease of
starting and reliability. Engine transmission problems and the engine
running roughly are the two most frequently cited issues for engines
in the segment.
Sterndrive EFI four-stroke segment
For a second consecutive year, Mercury MerCruiser ranks highest in the
sterndrive EFI four-stroke segment. Volvo Penta closely follows in
the segment rankings.
Owners give four-stroke EFI sterndrive engines high marks for ease of
starting. However, customers frequently report issues with the way the
engine transmission feels and sounds when shifting and that the engine
runs too loudly.
The 2007 Marine Engine Competitive Information Study is based on
responses from 12,140 owners who registered a new boat between June
2005 and May 2006. Eleven brands of outboard, sterndrive and gas
inboard marine engines are included in the study.
About J.D. Power and Associates
Headquartered in Westlake Village, Calif., J.D. Power and Associates
is an ISO 9001-registered global marketing information services firm
operating in key business sectors including market research,
forecasting, consulting, training and customer satisfaction. The
firm's quality and satisfaction measurements are based on responses
from millions of consumers annually. J.D. Power and Associates is a
business unit of The McGraw-Hill Companies.
About The McGraw-Hill Companies:
Founded in 1888, The McGraw-Hill Companies (NYSE: MHP) is a leading
global information services provider meeting worldwide needs in the
financial services, education and business information markets through
leading brands such as Standard & Poor's, McGraw-Hill Education,
BusinessWeek and J.D. Power and Associates. The Corporation has more
than 280 offices in 40 countries. Sales in 2006 were $6.3 billion.
Additional information is available at http://www.mcgraw-hill.com.
J.D. Power and Associates Media Relations Contacts:
Jeff Perlman
Syvetril Perryman
Westlake Village, Calif.
Westlake Village, Calif.
(805) 418-8976/ cell: (818) 317-3070 (805)
418-8103
jeff.p...@jdpa.com
syvetril...@jdpa.com
No advertising or other promotional use can be made of the information
in this release without the express prior written consent of J.D.
Power and Associates. www.jdpower.com/corporate
# # #
NOTE: Four ranking charts accompany this release. To view them, please
click here:
http://www.jdpower.com/corporate/news/releases/pressrelease.asp?ID=2007027
____________________________________________________________________
Syvetril Perryman
Media Relations
J.D. Power and Associates
2625 Townsgate Road
Westlake Village, CA 91361
Harry Krause
> ......will be of interest to some who put a lot of stock in these
> reports:
>
> The following news release was issued today by J.D. Power and
> Associates. To view the release and accompanying ranking charts on our
> Web site, please click here:
> http://www.jdpower.com/corporate/news/releases/pressrelease.asp?ID=2007027
>
>
>
> J.D. Power and Associates Reports:
Ahh, I see chuck is again running the Shameless Commerce Division.
Chuck Gould
> Chuck Gould wrote:
> > ......will be of interest to some who put a lot of stock in these
> > reports:
>
> > The following news release was issued today by J.D. Power and
> > Associates. To view the release and accompanying ranking charts on our
> > Web site, please click here:
>
> > J.D. Power and Associates Reports:
>
> Ahh, I see chuck is again running the Shameless Commerce Division.
Go screw yourself, Harry.
Try to remember back to when you had an interest in boating.
Way back then, there might have been a chance that you would be
curious about how a (supposedly) independent group was evaluating a
selection of competing boats and motors. Now, of course, your only
interest in this group is using it as a platform from which to call
names, or post some off-topic drivel about your latest acquisition of
computer hardware, (or blatantly troll for a fight about teacher's
salaries, offshore totrure of political prisoners, etc under the guise
of outrage over a teacher being fired down in Florida).
Harry Krause
I still have an interest in boating. J.D. Powers is a for-pay rating
service and therefore b.s.
Chuck Gould
>
> I still have an interest in boating. J.D. Powers is a for-pay rating
> service and therefore b.s.- Hide quoted text -
>
> - Show quoted text -
While I share your opinion of JD Power, it's important to recognize
that such opinions are pretty subjective. We both know that the
results of even an honestly conducted satisfaction survey can be
heavily influenced by the way survey questions are phrased, and it's
no secret that JD Power's funding comes from the very companies and
organizations it claims to be objectively monitoring. Obviously,
something has to be for sale.
Many people, however, are impressed by JD Power. and would be
interested to know how the company rated various marine products. You
see references to these ratings appearing in the NG thoughout the
year. It's on topic for this group, and simply posting the results of
their latest "survey" here isn't an endorsement of JD Power or any
company listed in their report.
rbstern
> ......will be of interest to some who put a lot of stock in these
> reports:
>
> The following news release was issued today by J.D. Power and
> Associates. To view the release and accompanying ranking charts on our
>
> J.D. Power and Associates Media Relations Contacts:
>
> Jeff Perlman
> Syvetril Perryman
>
> Westlake Village, Calif.
> Westlake Village, Calif.
>
> (805) 418-8976/ cell: (818) 317-3070 (805)
> 418-8103
>
> syvetril.perry...@jdpa.com
>
> No advertising or other promotional use can be made of the information
> in this release without the express prior written consent of J.D.
> Power and Associates.www.jdpower.com/corporate
>
> # # #
>
> NOTE: Four ranking charts accompany this release. To view them, please
> click here:
>
>
> ____________________________________________________________________
>
> Syvetril Perryman
>
> Media Relations
>
> J.D. Power and Associates
>
> 2625 Townsgate Road
>
> Westlake Village, CA 91361
>
That mimmicks my perception of reality. Every carbed motor I've had,
I wished it had been fuel injection. Every two stroke, sooner or
later, I longed for a four stroke.
I just went through the boat buying process again, and was heavily
influenced by motor technology. I bypassed a very aggressive deal on
a new I/O bowrider simply because it had a carberator. I went with a
lesser deal on an EFI powered boat.
Chuck Gould
>
> - Show quoted text -
It may not really be a lesser deal. Hard to say until you've owned it
a few years and compare the repair and maintenance costs you
experience to those you might have had with the carb'd engine. You may
find that the "extra" you think you paid comes back to you at resale
time. It's all a guessing game, and boats cost a lot no matter how you
slice or dice the equation. :-)
Short Wave Sportfishing
> That mimmicks my perception of reality. Every carbed motor I've had,
> I wished it had been fuel injection. Every two stroke, sooner or
> later, I longed for a four stroke.
Out of curiosity, ever owned a DI two stroke?
Harry Krause
I thought you had the only one.
Short Wave Sportfishing
That list would include Yamahama Mamas HPDI you know.
Besides, you own ancient technology so butt out. :>)
Harry Krause
I *am* ancient technology.
Bill Kearney
"Harry Krause" <harry....@gmail.com> wrote in message
news:53jkoiF...@mid.individual.net...
> I still have an interest in boating. J.D. Powers is a for-pay rating
> service and therefore b.s.
As opposed to what, you, with free bullshit?
Harry Krause
Ahh, *another* a**hole for the Bin of Bozos. Buh-bye.
Short Wave Sportfishing
ROTFL!!!
Harry Krause
Unfortunately, my libido hasn't aged. I'm trying to figure out a way to
get that bikini babe from Florida under my sheets.
Not that I'd remember what to do then, but...I'd work on it.
rbstern
wrote:
Nope. I've had one EFI four stroke and several carbed two strokes.
The last couple of times I upgraded my fishing setup, either OMC was
in it's death throws, or the Ficht and Optimax versions of Russian
roulette were still being played out, denting wallets along the way.
I wouldn't pass on an newer ETech, Opti or TLDI nowadays. The
teething pains seem to be gone.
The outboard most on my mind these days is Nissan's new 30hp EFI four
stroke with both electric and pull start. I keep imaginging one on a
tiller steered, 16' aluminum deep v, with a bow trolling motor and
only one battery servicing both motors, as the perfect protected water/
river fishing rig.
JLH
wrote:
Harry, you are *so* neat! Bill probably considers it an honor, as do I, to
be in your 'pretend' kill file. Goodness, soon everyone will be there and
you'll see no headers! Your ego couldn't take it.
--
***** Have a decent day! *****
John H
Don White
>
>
> Unfortunately, my libido hasn't aged. I'm trying to figure out a way to
> get that bikini babe from Florida under my sheets.
> Not that I'd remember what to do then, but...I'd work on it.
If nothing else you could at least examine her as a work of art.
Our 'John' on the other hand could spend hours comparing handbags, shoes and
favourite outfits.
Harry Krause
Well, we're going to look for her and others just as nice the next few
days down in "Souf' Flor-ida, on "Souf' Beach." My wife will be along,
carrying a bucket of water on me in case I get out of control and start
stammering. Supposed to be at least two or three days of mid-70's weather.
Don White
I could use a southern vacation about now. After a mild start to our
winter, we've been in a steady dry but cold spell for the last few weeks.
Maybe I should call my buddy in the BVI and see if his standing invite is
still standing.
I noticed last night that the high winds had caused waves of 20' at our
harbour mouth. This morning they have dropped to 11.5 '.
That would be quite a ride on a sailboat my size.
Harry Krause
I'll tell you this: sailing in Chesapeake Bay, to me, is beyond boring
in the summer. There's rarely enough wind to please me, though if I had
a small sailboat/catamaran, it might be fun. I like sailing on the ocean
much better.
JLH
wrote:
Good mornin' sweetheart!
It's good to see all the Neato Hazeltones up and about and doing their
usual thing.
Don White
>
> I'll tell you this: sailing in Chesapeake Bay, to me, is beyond boring in
> the summer. There's rarely enough wind to please me, though if I had a
> small sailboat/catamaran, it might be fun. I like sailing on the ocean
> much better.
You'd love to sail Mahone Bay.
http://www.woodenboatfestival.org/
http://www.cyc.ns.ca/
Don White
"JLH" <jher...@yahoo.com> wrote in message
news:p8fbt2pkp2js2fjsb...@4ax.com...
>
> Good mornin' sweetheart!
>
> It's good to see all the Neato Hazeltones up and about and doing their
> usual thing.
> --
> ***** Have a decent day! *****
>
> John H
You're freakin' me out John!
Trust me...I'm not your type.
JLH
wrote:
>
...in more ways than you can imagine.
Vic Smith
Planning on checking out the Carolina Skiffs? They are exhibiting.
--Vic
Harry Krause
If I happen to pass by them, I will. The show is enormous.
Vic Smith
Have a good time! Sure wish I could get down there. Next month.
--Vic
Danlw
You work on computers. Surely you know how to handle plastic. You can start
there and work down.
Dan
BAR
How much are you getting paid to push DI technology?
Short Wave Sportfishing
Not a single dime.
I am a true believer. :>)
Tim
> I wished it had been fuel injection. Every two stroke, sooner or
> later, I longed for a four stroke.
>
> influenced by motor technology. I bypassed a very aggressive deal on
> a new I/O bowrider simply because it had a carberator. I went with a
> lesser deal on an EFI powered boat.- Hide quoted text -
>
> - Show quoted text -
I'm suprised that brand new 2007 (or 2006 hold overs) still have
carburation on I/Os gasoline engines..