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Recalls and shops out of business?

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Sir Ridesalot

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Apr 19, 2012, 12:40:53 PM4/19/12
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Hi there.

After reading about the fellow who died and whose front fork failure
may have been the cause of his death I got to wondering about recalls
and bicycle shops that are out of business at the time of the recall.
What happensif a recall is issued after a shop has gone out of
business especially if two or more years have elapsed since the
customer bought the bicycle or component?

I wonder if that's what happened with that rider, the Cervelo bike he
was riding and the fork on it that was the subject of a recall.

Cheers

AMuzi

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Apr 19, 2012, 1:33:58 PM4/19/12
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A lot of these:
http://www.fergusonlaw.com/blog/ferguson-associates-takes-on-auto-giant-chrysler-in-dodge-pickup-product-defect-case/

are hung up on Chrysler's special waiver from liability in
the special transfer 'risorgimento' deal which was unlike a
regular bankruptcy.

Short answer=
My lifetime warranty means my lifetime, not yours.

--
Andrew Muzi
<www.yellowjersey.org/>
Open every day since 1 April, 1971

datakoll

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Apr 19, 2012, 4:09:05 PM4/19/12
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donnah know Fergeson ceptin 4wd and ABS right ?

prob depends on who you are as a customer, how much is involved, and state laws ceptin' interstate.

NB's people didn't glue a tricky webbed luugged tread on the bottom of boots bought 4 years ago but worn only a few times.

I went to glue with a 2 part epoxy finding no glue anywhere so emailed and they said no prob sendumin.

how about that ? have a credit email refund.

but its only $130 and I'm a gold customer with NB and the original retailer Campmor.

I'm guessing but if I had wanted 200 thou for plastic surgery, the response would be different.

there are impediments. bank of America bleeds me. But getting $$$ out of BOA ? Gotta yak yak yak yak into the ground yak yak yak....best throwem over the side.

some ya cannuh find like they disappear into a welt of addresses each one sending back to whom it does not concern....so you need to show caws then they feel a need to sue you for showing caws under an obscure state stat favoring the hiding party...

itsnot very straight forward.

Sir Ridesalot

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Apr 19, 2012, 7:04:07 PM4/19/12
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On Apr 19, 1:33 pm, AMuzi <a...@yellowjersey.org> wrote:
> Sir Ridesalot wrote:
> > After reading about the fellow who died and whose front fork failure
> > may have been the cause of his death I got to wondering about recalls
> > and bicycle shops that are out of business at the time of the recall.
> > What happensif a recall is issued after a shop has gone out of
> > business especially if two or more years have elapsed since the
> > customer bought the bicycle or component?
> > I wonder if that's what happened with that rider, the Cervelo bike he
> > was riding and the fork on it that was the subject of a recall.
>
> A lot of these:http://www.fergusonlaw.com/blog/ferguson-associates-takes-on-auto-gia...
>
> are hung up on Chrysler's special waiver from liability in
> the special transfer 'risorgimento' deal which was unlike a
> regular bankruptcy.
>
> Short answer=
> My lifetime warranty means my lifetime, not yours.
>
> --
> Andrew Muzi
>   <www.yellowjersey.org/>
>   Open every day since 1 April, 1971

I'm not concerned about any warranty claim. What I'm interested in
knowing is how does a buyer of a bicycle such as the Cervelo with the
recalled forks find out about the recall if the shop that sold the
bike is out of business when the recall is issued. Any ideas?

Cheers

AMuzi

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Apr 19, 2012, 7:30:18 PM4/19/12
to
>> Sir Ridesalot wrote:
>>> After reading about the fellow who died and whose front fork failure
>>> may have been the cause of his death I got to wondering about recalls
>>> and bicycle shops that are out of business at the time of the recall.
>>> What happensif a recall is issued after a shop has gone out of
>>> business especially if two or more years have elapsed since the
>>> customer bought the bicycle or component?
>>> I wonder if that's what happened with that rider, the Cervelo bike he
>>> was riding and the fork on it that was the subject of a recall.

> AMuzi <a...@yellowjersey.org> wrote:
>> A lot of these:http://www.fergusonlaw.com/blog/ferguson-associates-takes-on-auto-gia...
>> are hung up on Chrysler's special waiver from liability in
>> the special transfer 'risorgimento' deal which was unlike a
>> regular bankruptcy.
>> Short answer=
>> My lifetime warranty means my lifetime, not yours.

Sir Ridesalot wrote:
> I'm not concerned about any warranty claim. What I'm interested in
> knowing is how does a buyer of a bicycle such as the Cervelo with the
> recalled forks find out about the recall if the shop that sold the
> bike is out of business when the recall is issued. Any ideas?

No idea.

In the auto world, one may search for recalls based on the
VIN (a post-1968 vehicle numbering system). I think it would
take a particularly savvy consumer to ferret out recalls for
any given bicycle item. Well, savvy and lotto-winner levels
of luck.

Newspapers such as Chicago Tribune print lists of recently
recalled items regularly (hilarious, by the way), which I
cannot imagine reach even a small portion of end users for
any given product.

recall, warranty, whatever.
It's haphazard for all but autos AFAIK.

Jay Beattie

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Apr 19, 2012, 8:34:45 PM4/19/12
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> Cheers- Hide quoted text -
>


Mandatory recalls must be publicized: http://www.cpsc.gov/BUSINFO/frnotices/fr09/mandatoryrecalls.pdf

The CPSC maintains a recall information page. http://www.cpsc.gov/cpscpub/prerel/prerel.html

This is also a good reason for registering a product -- you get
notified directly. I've had bicycle products recalled (ControlTech
stem, Look pedal axle, among others). I learned of the recall through
publications and not from the seller, who doesn't keep track of who
bought what stem or pedal or what have you. -- Jay Beattie.

Sir Ridesalot

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Apr 19, 2012, 8:25:46 PM4/19/12
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Thanks Andrew.

I wonder if that cyclist who was found dead, by his Cervelo bike, was
aware thatfront forks had been recalled? It'd be even more of a
tragedy if he was unawarethat the fork had been recalled.

Cheers

Sir Ridesalot

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Apr 19, 2012, 9:47:14 PM4/19/12
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Thanks Jay.

That's good to know.

Cheers

Jeff Liebermann

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Apr 19, 2012, 10:52:28 PM4/19/12
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On Thu, 19 Apr 2012 16:04:07 -0700 (PDT), Sir Ridesalot
<i_am_cyc...@yahoo.ca> wrote:

>I'm not concerned about any warranty claim. What I'm interested in
>knowing is how does a buyer of a bicycle such as the Cervelo with the
>recalled forks find out about the recall if the shop that sold the
>bike is out of business when the recall is issued. Any ideas?

<http://www.recalls.gov/search.html>
I usually research every product before I buy it.

For Cervelo:
<http://www.cpsc.gov/cpscpub/prerel/prhtml08/08368.html>
<http://www.cpsc.gov/cpscpub/prerel/prhtml06/06269.html>
<http://www.cpsc.gov/cpscpub/prerel/prhtml03/03169.html>


--
# Jeff Liebermann 150 Felker St #D Santa Cruz CA 95060
# 831-336-2558
# http://802.11junk.com je...@cruzio.com
# http://www.LearnByDestroying.com AE6KS

Jeff Liebermann

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Apr 19, 2012, 11:07:02 PM4/19/12
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James

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Apr 19, 2012, 11:17:31 PM4/19/12
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Anything for Campagnolo?

I see some stuff for Shimano.

Does it cover all companies trading in the U.S.?

Did I miss something, or does that mean Campy has never had a recall in
the U.S.?

--
JS.

Jeff Liebermann

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Apr 20, 2012, 2:32:09 AM4/20/12
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On Fri, 20 Apr 2012 13:17:31 +1000, James <james.e...@gmail.com>
wrote:

>Anything for Campagnolo?

<http://www.recalls.gov/search.html>
Just brake cables, by W.L. Gore, which isn't made by Campy, but comes
with Campy style ends:
<http://www.cpsc.gov/cpscpub/prerel/prhtml12/12125.html>

>I see some stuff for Shimano.

Yep, there are a few scattered around. I got a new Shimano crank and
some other parts from one of the recalls.

SRAM has a few:
<http://search.cpsc.gov/query.html?col=recalls&charset=iso-8859-1&qt=sram>

Here's all the bicycle releated recalls:
<http://www.cpsc.gov/cgi-bin/prod.aspx>
(Select "bicycles and accessories" from the list and click "find").

>Does it cover all companies trading in the U.S.?

Yes, but not in all product areas. This might help:
<http://www.cpsc.gov/about/faq.html>
See items under "Jurisdiction".

>Did I miss something, or does that mean Campy has never had a recall in
>the U.S.?

Apparently they have had no recalls. Nice.
Also, nothing for Rohloff, Bike Friday,


--
Jeff Liebermann je...@cruzio.com
150 Felker St #D http://www.LearnByDestroying.com
Santa Cruz CA 95060 http://802.11junk.com
Skype: JeffLiebermann AE6KS 831-336-2558
Message has been deleted

Sir Ridesalot

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Apr 20, 2012, 1:01:33 PM4/20/12
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On Apr 20, 4:27 am, davethedave <davedfoster...@gmail.com> wrote:
> On Thu, 19 Apr 2012 17:25:46 -0700, Sir Ridesalot wrote:
> > I wonder if that cyclist who was found dead, by his Cervelo bike, was
> > aware thatfront forks had been recalled? It'd be even more of a tragedy
> > if he was unawarethat the fork had been recalled.
>
> I am sure that if he knew the fork had been recalled he would have had it
> replaced.
>
> --
> davethedave

A person with a recalled part might still use it thinking that they'll
use it untill the new part arrives or because they intend to use the
bike for something they consider important shortly and don't want to
be without that part. I am *NOT*saying that is what happened wit that
Cervelo rider. I was simply wondering if he even knew there had been a
recall. I know a few people who ride stuff that should really be
replaced due to wear and tear or some other damage. Without exception
they all say that the part has a lot life left in it yet.

Cheers
Message has been deleted

David Scheidt

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Apr 21, 2012, 5:12:11 PM4/21/12
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davethedave <davedfo...@gmail.com> wrote:
:On Fri, 20 Apr 2012 10:01:33 -0700, Sir Ridesalot wrote:
:I would be in the school of thought that he had no idea. Even if the bike
:shop hadn't gone out of business. He may not have had an ongoing
:relationship with the bike shop.

:If you buy a car or a motorcycle it is required to be serviced buy main
:dealer authorised mechanics for at least the warranty period in order to
:retain the warranty.

In the US, this is absolutely untrue. There's no obligation to have a
dealer work on your car, except, possibly, for warranty work.


--
sig 26
Message has been deleted

David Scheidt

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Apr 21, 2012, 7:57:44 PM4/21/12
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davethedave <davedfo...@gmail.com> wrote:
:On Sat, 21 Apr 2012 21:12:11 +0000, David Scheidt wrote:

:> davethedave <davedfo...@gmail.com> wrote: :On Fri, 20 Apr 2012
:In the UK there is no "obligation" to have a dealer work on your car
:either. They "require" you to have regular services performed but you are
:under no obligation to do so. However when something expensive goes wrong

No. In the US, they can, of course, require[1] you to maintain the car.
They can't require you to pay them to do so. They can't require you use
their parts. As long as the car is serviced by a competent mechanic, who
uses suitable materials, the warranty is not invalidated. There are, of
course, times where an independent mechanic has to use parts from the
dealer, bcause after market ones aren't available.

UK law may be something different.

[1] but only to the extent that's relevant. They can't deny a claim
that the radio has stopped working because you've never changed the
oil.

--
sig 2

Wes Groleau

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Apr 26, 2012, 7:41:17 PM4/26/12
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On 04-20-2012 13:01, Sir Ridesalot wrote:
> recall. I know a few people who ride stuff that should really be
> replaced due to wear and tear or some other damage. Without exception
> they all say that the part has a lot life left in it yet.

I went to the bike shop to replace two thirty-year-old tires that
I felt were a bit too worn. The bike shop guy apparently didn't
feel like making money off me, for he said, "Why? Those tires
have a lot of life in them yet!"

--
Wes Groleau

People would have more leisure time if it weren't
for all the leisure-time activities that use it up.
— Peg Bracken

AMuzi

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Apr 26, 2012, 8:03:08 PM4/26/12
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Wes Groleau wrote:
> On 04-20-2012 13:01, Sir Ridesalot wrote:
>> recall. I know a few people who ride stuff that should really be
>> replaced due to wear and tear or some other damage. Without exception
>> they all say that the part has a lot life left in it yet.
>
> I went to the bike shop to replace two thirty-year-old tires that
> I felt were a bit too worn. The bike shop guy apparently didn't
> feel like making money off me, for he said, "Why? Those tires
> have a lot of life in them yet!"
>

Took a call this afternoon from a venting customer in Boston
whose Campagnolo Ergo gear casings were both split. He
dropped it at a shop there for new gear wires/casing and
asked to get the brake cables and tape changed at the same
time. Ten days later he picked it up with new brake cables
and tape but the same split gear casings.

The shop said they could redo it. In ten days...

Tom $herman (-_-)

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Apr 26, 2012, 10:02:54 PM4/26/12
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On 4/21/2012 2:40 PM, davethedave wrote:
> [...]
> If you buy a car or a motorcycle it is required to be serviced buy main
> dealer authorised mechanics for at least the warranty period in order to
> retain the warranty. Which, with the horrible price of things that seem
> to go wrong with cars and motorbikes even from brand new, seems to be a
> good plan. This means that for at least the period of the warranty parts
> recalls are dealt with in a structured and prioritised manner.[...]

In the US, NHTSA mandated recall notices are sent out to every currently
titled vehicle, with mailing address obtained from the State registries.
Where the vehicle was purchased, new or used, and serviced by a dealer
or not, does not matter.

--
Tºm Shermªn - 42.435731°N, 83.985007°W
Post Free or Die!

Chalo

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Apr 26, 2012, 11:07:41 PM4/26/12
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Wes Groleau wrote:
>
> Sir Ridesalot wrote:
> >
> > recall. I know a few people who ride stuff that should really be
> > replaced due to wear and tear or some other damage. Without exception
> > they all say that the part has a lot life left in it yet.
>
> I went to the bike shop to replace two thirty-year-old tires that
> I felt were a bit too worn.  The bike shop guy apparently didn't
> feel like making money off me, for he said, "Why?  Those tires
> have a lot of life in them yet!"

I tell folks their stuff isn't used up all the time. Some folks think
their tires are done because they got a flat. Others think that their
road tires with insignificant cosmetic tread features are used up when
the nonfunctional tread smooths out. Then there's the folks who seem
to think new brake pads will solve their brake adjustment issue.

I want to sell my customers things they need, but I'll only sell them
replacements they clearly don't need if they insist upon it.

Then there's that guy who replaced his own tire a month ago when it
blew out from brake pad rub. He didn't fix his brakes, his new tire
is now ruptured, and he won't even consider replacing it because it's
only a month old.

Chalo



Wes Groleau

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Apr 27, 2012, 10:28:44 PM4/27/12
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On 04-26-2012 23:07, Chalo wrote:
> Wes Groleau wrote:
>> Sir Ridesalot wrote:
>> I went to the bike shop to replace two thirty-year-old tires that
>> I felt were a bit too worn. The bike shop guy apparently didn't
>> feel like making money off me, for he said, "Why? Those tires
>> have a lot of life in them yet!"
>
> I tell folks their stuff isn't used up all the time. Some folks think
> their tires are done because they got a flat. Others think that their
> road tires with insignificant cosmetic tread features are used up when
> the nonfunctional tread smooths out. Then there's the folks who seem
> to think new brake pads will solve their brake adjustment issue.

Mine however, were definitely in need of replacing. So I did it anyway
a couple weeks later. By then, the fibers were showing in several spots.

--
Wes Groleau

"What progress we are making! In the Middle Ages, they would have
burnt me; nowadays they are content with burning my books.”
— Sigmund Freud, 1933
"He was never to know that even that was only an illusory progress,
that ten years later they would have burned his body as well.”
— Ernest Jones, 1953

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