Archive-name: autos/chrysler-faq/general/part2
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Last-modified: 2013/05/22
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PART II
*************************CONTENTS*****************************
What should I do...
1. ... before I post?
2. ... (removed)
3. ... if I have problems with Chrysler?
4. ... if I own this car? (list of models and what to look for)
Oil Filter Discussion
List of All Engines Since 1966
1. Guide to V-8s
2. New transmission designations decoded (new!)
List of All Body Styles Since 1966
***********************************************************************
BEFORE POSTING WITH COMPLAINTS/QUESTIONS
1. Check the FAQ. Most answers are there.
2. Please don't post messages like "this broke and I will speak to the
dealer about it sometime." Go to the dealer first; if they cannot fix
it, and it is not in the FAQ, THEN go to the newsgroup.
3. If you are having problems with Chrysler, and have not yet read the
relevant FAQ section, please do so. At least call them
(800-992-1997).
4. If you are having problems with Chrysler and are angry and bitter
at them, an angry message or two is fine. But you won't help
anyone by going overboard.
Note: this is not just valid for newsgroups but for automotive forums,
such as
http://www.allpar.com/forums/
***********************************************************************
HOW TO DEAL WITH CHRYSLER CORP.
***********************************************************************
(Note: Thanks to Dan Adams for his help with parts of this -
Chrysler Corp should be grateful to have him!)
* The order in which you should deal with a problem is something like
this:
1. Speak politely but assertively with the service writer.
2. Ask to go for a ride with the mechanic and discuss relevant issues
wuth them.
3. Service manager.
4.
800 992 1997.
5. Write to Pietro Gorlier at Chrysler in Auburn Hills, MI
6. Zone (voluntary buyback negotiations IF APPLICABLE)
7. Arbitration / Consumer Affairs / Attorney General if applicable
AND needed.
* Be *polite* and *calm* but assertive at all times. Do not take "no"
for an answer but do *not* act angry or make threats. Chrysler often helps,
even out of warranty, but they need to be gently pushed; and some Chrysler
employees have the strange impression that dealers are wonderful and
honest while most customers are liars. The Customer Center reps are often
not experts, so elaboration may help. If all else fails, call back and
speak to someone else. Always take down their name for your reference!
* Know what you're talking about. Check the FAQ, TSBs, your computer codes,
and recalls before you visit the dealer with a problem.
* Don't expect Chrysler to change something because it's listed in a TSB
(technical service bulletin). TSBs describe solutions to problems which
may not apply to your car; they are *not* recalls, though Chrysler often
fixes cars out of warranty if there is a known problem and TSB on it.
* Even if you are in an adversarial relationship, act in a friendly,
nonthreatening, non-adversarial manner. It works better and makes both
parties less angry.
* Daniel Adams writes: Chrysler corporate headquarters does tend to back
the field reps but a good service writer can get to them and help you
more than you would believe. Don't take your frustration out on the service
writers, they carry quite a bit of pull behind the scenes. [And sometimes
it helps to know who the good service writers are.]
* Don't take "no" for an answer. Call Chrysler at
800-992-1997 from a
pay phone if you have to. They will call the dealer. Often, the dealer
will discover they don't need to charge you or keep your car after all!
* If your dealer keeps fixing the same thing over and over again, get
another dealer. Or try the newsgroup. Or write to the CEO of Chrysler. The
letter will get to someone in dealer relations or customer service.
* If your dealer treats you badly, lies to you, refuses to do the work,
etc., get another dealer.
* Consider service BEFORE buying the car when you choose a dealer. Also
consider asking the salesman who the best service writer is, and only using
that service writer. If you always use the same service writer, he will get
to know you and you may slowly start to find that you are getting the best
mechanics. Also, he will recognize you if you come back often.
* It does help to have oil changes and other maintenance done by the
dealer, because you will establish a closer relationship with the service
writers, and also, soemtimes, because they are more likely to actually use
the right parts and fluids.
* If you have a continuing problem, speak to the people at the Customer
Center. You may need to deal with a zone rep, but we recommend that you
write to the Auburn Hills headquarters first. Some reps are
good. Others are useless. There have been many reports that the reps in
some areas are overly sensitive and defensive. (See message about service
writers above -- they can often get
action where ordinary mortals cannot).
* Note: if your dealer or a subcontractor for your dealer should crash your
car (as Continental Auto Body of Wyckoff, New Jersey via Chrysler of
Paramus did to my
car), immediately ask a lawyer what your options are. Examine the damage
personally before they have a chance to cover it up. Do not "take their
word for it." In this case restitution may be more than a quick
bang-and-repaint. Some shops will do the right thing, but if you have the
kind of shop that won't (as I did), it is important that you immediately
deal with the situation and do not provide an opportunity for lingering
disputes.
****** NON-CHRYSLER SOLUTIONS ****** (after internal solutions fail)
courtesy of
http://www.acarplace.com/
* Contact your local consumer affairs department. Note: Will not work in
states with a predominantly anti-government attitude.
1. File an official lemon law complaint with your state. This
will get their attention and help negotiation. You can
usually get a better deal through negotiation than in court.
Hiring a lemon law specialist may help - good ones will offer
to negotiate *first.* Chrysler has a reputation for being easy!
2. Go through the Customer Arbitration Board. Results with this
group have been mixed.
* Most lawyers don't know the first thing about lemon law! A good one
will know the people at the zone office and will try to
talk nice to them to solve the problem. If negotiation is not their
first move, they are not the right lawyer.
* Your chances of getting cash are slim. You will usually get a credit
(buy-back). You will not usually get all of your money back. Chrysler
follows state laws; most impose a penalty on each mile of use
before the first lemon-type complaint.
* Go through the latest TSBs again. Something new might have come up.
*Whenever your dealer lies to you or is too incompetent, send a letter
to Dealer Agreements or the Customer Center (current addresses are on-line
and are in your owner's manual if your car is new enough to be under
warranty).
************************************************************************
WHAT SHOULD I DO IF I HAVE THE FOLLOWING CAR/ENGINE?
ENGINES
2.2/2.5 turbo:
-- check for fuel leaks and loose fuel line connections
Carbureted V-8/slant six engines
-- clean the crankcase inlet air filter regularly.
-- keep a spare ballast resistor in your glove compartment
-- make sure the stove and damper (vacuum-powered valve) are working
-- check/replace vacuum tubes regularly
-- make sure float level is adjusted
-- on older engines, valves must be manually adjusted from time to time
Any engine without DIS (if you have a rotor, this applies to you) ---
-- Problems may be caused by low quality rotor or different
brand rotor and distributor cap. (Standard-Bluestreak was recommended
by Dan Stern. There have been malformed Mopar 2.2/2.5 caps).
-- We've seen an aftermarket cap replacement that allows for use of
conventional, longer-life wires.
2.7 V6, pre-2006: use synthetic oil to avoid sludge and maintain the PCV system
TRANSMISSIONS
4-speed automatic
-- all: Change fluid regularly with *recommended* fluid.
See
http://www.allpar.com/fix/trans.html
-- KNOW the right fluid (owner's manual ONLY). Do NOT trust mechanics.
-- DO NOT use non-recommended fluid or ANY additives.
-- Check for TSBs and have the computer updated if
needed. If a dealer doesn't feel/hear it, find another. Persist
until they follow the TSB. The new computer save wear and tear
on the transmission for various reasons. (1996+ transmissions
have software-upgradable computers)
-- MOST problems are due to MAINTENANCE ISSUES. Do the maintenance
with EXACTLY the fluids and parts recommended!
-- DO NOT USE DEXRON III! Do not trust any mechanic! ASK!
-- If you have a problem, check the allpar forums and try getting
second opinions. Mechanics, including dealership mechanics, are
quick to demand that you replace or rebuilt these things even when
the problems are minor! Even honest mechanics are jaded by past
breakdowns...
-- If you DO have a problem, make SURE the first thing they check
is the computer error code. Most problems appear to be sensor issues
rather than mechanical breakdowns. That's the difference between
$100 and $2500!
BRAKES
-- You may be able to prevent problems with ABS systems by
changing the brake fluid every 4 years (or more).
-- Often, the ABS light goes on due to dirt in the sensors. Try to
troubleshoot it yourself using the engine-code method.
http://www.allpar.com/fix/codes.html
******************* CONSUMER REPORTS DISCUSSIONS *******************
Transferred to Web site,
http://www.allpar.com/cr.html
***********************************************************
From Lloyd Parker, updated since then:
**** Engines used in Chryslers since 1966:
Lots of info on most of these engines is at
http://www.allpar.com/mopar.html
* denotes an engine still in production for Chrysler vehicles
(some are still used elsewhere, e.g. 2.2 in China, 2.4 in Russia)
4 cylinders
1.4 (MMC) -- Colt, Champ
1.4 (CC/Rover) - BMW Mini
1.5 (Sunbeam) -- Cricket (British)
1.5 (MMC) -- Colt, Summit
1.6 (MMC) -- Colt, Champ, Challenger, Sapporo, Arrow
1.6 (Peugeot) -- Omni, 024, Charger, Horizon, TC3, Turismo
1.6 turbo (MMC) -- Colt
1.6 DOHC (MMC) -- Colt, Summit
1.6 DOHC turbo (MMC) -- Colt
1.6 (CC/Rover) - Mini and export Neons
1.7 (VW) -- Omni, 024, Charger, Horizon, TC3, Turismo
1.8 (MMC) -- Colt, Vista, Summit, Laser, Talon
1.8 (CC) -- Neons outside the US
1.8 (WE)* -- World Engine - Caliber, more (2006+)
2.0 (MMC) -- Arrow, Vista
2.0 DOHC (MMC) -- Laser, Talon
2.0 DOHC turbo (MMC) -- Laser, Talon
2.0 SOHC -- Neon
2.0 DOHC -- Neon, Sebring, Avenger, Talon, Stratus/Cirrus/Breeze
2.0 (WE)* -- World Engine - Caliber, more (2006+)
2.2 -- Omni, 024, Charger, Horizon, TC3, Turismo, Aries, Lancer,
Reliant, Shadow, Sundance, 400, 600, Caravelle, Caravan,
Voyager, LeBaron, Laser, Daytona, New Yorker, E-Class,
Executive, Limousine (note: TBI and carb versions)
2.2 turbo -- LeBaron, New Yorker, Limousine, Laser, Daytona,
Lancer, TC, 600, Shadow, Caravelle, Sundance, Omni,
Charger, E-Class, Shelby (note: MPI)
2.2 DOHC turbo -- Spirit, Daytona (joint venture with Lotus)
2.2 DOHC turbo -- TC (joint venture with Maserati)
2.2 (Renault) -- Medallion
2.4 (MMC) -- Vista, Summit
2.4 DOHC (CC) -- Cirrus/Stratus/Breeze, 1996+ minivans, PT
2.4 Turbo (CC) - PT GT, SRT-4, Mexican Stratus R/T
2.4 (WE)* -- World Engine - Caliber, Compass, Patriot, more (2006+)
2.5 (CC) -- minivans, Aries, Reliant, Shadow, Sundance,
Duster, 600, Lancer, Dynasty, Daytona, Spirit, Acclaim,
LeBaron, Caravelle, Dakota (to 1995) - no carb versions
2.5 turbo (CC) -- minivans, Spirit, Acclaim, Shadow,
Sundance, LeBaron, Daytona (Note: MPI)
2.5 (AMC) -- Wrangler, Cherokee, Premier, Dakota (96+)
2.6 (MMC) -- New Yorker, E-Class, Executive, Limousine,
LeBaron, 400, 600, Aries, Reliant, Caravan, Voyager
2.6 turbo (MMC) -- Conquest (MMC)
2.5 is 2.2 with balance shafts, minor changes. 2.0 (CC) is 2.2 with
different heads, fuel system, some tweaks. 3.9 V-6 (below) based on 318.
Neon 2.4 is 2.0 with balance shafts, other minor changes.
Chrysler families: 2.2/2.5, 2.0/2.4
----------------------------------
V-6:
2.5 (MMC) -- Sebring, Avenger, Cirrus, Stratus (based on 3.0)
2.7 LH series (1998-2001), Stratus/Sebring
3.0 (MMC) -- LeBaron, TC, minivans, New Yorker, Spirit,
Dynasty, Daytona, Stealth, Shadow ES, Acclaim, Duster
3.0 (Renault) -- Premier, Monaco
3.0* "Pentastar" V6 (not used in North America)
3.2 LH series (1998+)
3.2* "Pentastar" V6 (see
http://www.pentastars.com/ )
3.3 New Yorker, Dynasty, LH series, minivans
3.5 LH series (1998+), Prowler (steel and aluminum versions) -
Chrysler considers the aluminum version to be entirely new
3.6* "Pentastar" / "Phoenix" V6, see
http://www.pentastars.com/
3.7 V-6 for trucks (2002+)
3.8 New Yorker Fifth Avenue, Wrangler, minivans, etc - bored 3.3
3.9 trucks (3.9 is based on the 318)
4.0 enlarged, modified version of the 3.8 (minivans, etc)
MMC 2.5 and 3.0 are related
----------------------------------
The SLANT SIX (share basic design)
2.8 (170) -- Dart, Valiant, Lancer, Barracuda (Canada), A100, D100
3.3 (198) -- Barracuda, Challenger, Dart, Valiant, Duster, Scamp
3.7 (225)-- Polara, Monaco, Coronet, Charger, Mirada, Diplomat, St.
Regis, Challenger, Dart, Aspen, Fury, Belvedere, Satellite,
Barracuda, Valiant, Duster, Scamp, Volare, Lancer
----------------------------------
STRAIGHT SIXES
(flat head) - various sizes - ended in late 1950s for cars
215 - Australian Valiants
245 - Australian Valiants
265 - Australian Valiants
4.0 (AMC) -- Cherokee, Wagoneer, Wrangler, Grand Cherokee
4.2 (AMC) -- Wrangler
Families: 215/245/265, 4.0/4.2, flat heads
The Australian straight sixes was built on a basic design intended for
use in American trucks. They changed from the slant six to
Australian-built 215, 245, and 265 sixes in 1970. The Aussie models had
hemispherical heads, so the 3-2barrel Weber version could honestly be
called a Hemi Six-Pack.
----------------------------------
V-8s
4.5 (273) -- Dart, Valiant, Barracuda, Coronet, Belvedere, Satellite
4.7* -- 1999 Grand Cherokee, Charger R/T (CNG), next-gen Rams
5.2 (318) -- Polara, Monaco, Coronet, Charger, St. Regis, Magnum,
Mirada, Challenger, Dart, Aspen, Fury, VIP, Belvedere,
Satellite, Road Runner, Barracuda, Valiant, Scamp, Duster,
Volare, Cordoba, LeBaron, Newport, New Yorker, Gran Fury,
Imperial, Grand Cherokee, Grand Wagoneer, Diplomat, Demon,
pickups and SUVs thru 2001.
5.6 (340) -- Charger, Challenger, Dart, Barracuda, Duster, Road Runner,
Ramcharger
5.7 Hemi* (345) -- Pickups, LX cars, Grand Cherokee, Durango
5.9 (360) -- LeBaron, Newport, New Yorker, 300, Cordoba, Diplomat,
Polara, Monaco, Challenger, Dart, Aspen, Fury, Gran Fury,
Barracuda, Duster, St. Regis, pickups and SUVs thru 2002.
(345) -- Hemi Magnum engine for trucks, next-gen large cars
5.9 (361) -- Coronet, Charger, Belvedere
5.9 (360-AMC) -- Grand Wagoneer
6.1 Hemi - SRT8 models pre 2011
6.2* -- Supercharged Hemi due around 2014-2015
6.3 (383)-- Newport, 300, Town & Country, Polara, Monaco, Coronet,
Charger, Challenger, Dart, Fury, Belvedere, Satellite, Road
Runner, Barracuda, Magnum
6.4* (392) Hemi - SRT8 models 2011+
6.6 (400) -- Newport, New Yorker, Town & Country, Monaco, Fury, Road
Runner, Gran Fury, Charger, maybe Cordoba, Magnum
7.0 (426, Hemi & Wedge) -- Belvedere, Road Runner, GTX, Barracuda,
Challenger, Charger, Coronet, Daytona, Superbird
7.2 (440) -- Newport, New Yorker, 300, Town & Country, Imperial, Polara,
Monaco, Coronet, Charger, Challenger, Fury, VIP, Belvedere,
Road Runner, GTX, Barracuda, Daytona, Superbird
----------------------------------
8.0* V-10 -- Viper, Ram trucks (two versions, fairly different)
Truck version (cast iron) ended in 2002. Aluminum continues.
----------------------------------
DIESELS
see
http://www.allpar.com/mopar/Diesel.html
1.6 I-4: Perkins (European production cars, retrofits)
1.9 I-4: Detroit Diesel/VM engine, used in export cars
2.1 I-4: Renault, used in export Cherokee
2.5 I-4: VM engine, used in export cars, minivans, Jeeps
2.7 I-5: Mercedes engine, export Grand Cherokees
2.8 I-4: VM engine, used in export cars, minivans, Jeeps
3.0* I-4: Fiat engine, used in Ram ProMaster
3.0* V-6: VM (Grand Cherokee, Ram 1500, export cars)
3.0 V6: Mercedes,
3.1: I-5 Detroit Diesel/VM (export Jeeps)
4.0: Mitsubishi 6DR5, used 1978-? in trucks
5.9 I-6: Cummins (trucks, 1989-)
6.7* I-6: Cummins (trucks)
Also: Perkins diesels in trucks and retrofits
----------------------------------
Gary Howell clarifies:
** Small blocks (except new 4.7) **
273/318/340/360 are LA engines they look the same from the outside.
LA stands for "Lightweight-casting A"
[There is now an A/LA page at
http://www.allpar.com/mopar/318.html]
273 cu. in. 1964-69 3.31 stroke and 3.63 bore
318 cu. in. 1968-91 3.31 stroke and 3.91 bore
340 cu. in. 1968-73 3.31 stroke and 4.04 bore
360 cu. in. 1971-91 3.58 stroke and 4.00 bore
The A engines (not LA) are older small blocks and look the same on the
outside to each other. The blocks are different in deck height, but
share some internal components with the LA block. The cylinder heads
and intake are different.
277 cu. in. 1956 3.75 bore and 3.12 stroke
301 cu. in. 1957 3.91 bore and 3.12 stroke
318 cu. in. 1957-67 3.91 bore and 3.31 stroke
Many changes were made to create the Magnum engines; the heads and fuel
delivery systems are the largest differences.
** Big Blocks **
There are eight different big blocks. The B blocks are short deck and
the RBs are tall deck. The RBs require a wider intake manifold.
[RB engine page:
http://www.allpar.com/mopar/383.html]
B: 350, 361, 383, 400
RB: 383, 413, 426 Wedge (not Hemi), 440
All B engine use 3.38 stroke crank with different bores, and all RB
engines use 3.75 stroke crank with different bores. There were two different
383s; the RB is rare, and was created to solve limited-time production-line
issues. The 350 was only produced in 1958, the first year of the B engines.
***********************************************************
NEW TRANSMISSION DESIGNATIONS
(Courtesy Daniel Adams)
On the 1980s-2010s transmissions (e.g. 41TE):
4 amount of forward gears (from 3 to 6 at this point!)
1 the torque rating for the trans (on a 1-8 scale 1 lowest 8 strongest)
T or R transaxle or rear wheel drive
e or h electronic or hydraulic
There are two five-speed automatics: a Chrysler-designed unit based on the
727, and a Mercedes-designed unit.
62TE six-speed automatic is similar to the four-speed car automatics and
actually has seven forward speeds including a kickdown gear.
Truck automatics are generally 727-based (unlike minivan autos.)
Eight and nine speed automatics were engineered by ZF and will be made by
Chrysler.
This numbering system was changed very recently (around 2012-2013) so that the
845RE is an eight speed with 450 Nm of torque capacity - that's 8 for speeds,
the next two numbers (45) for Nm of torque divided by ten, then R for rear
wheel drive (T again for transaxle), and E for electronic though Chrysler has
no hydraulic control transmissions now, making the "E" pointless. Hence the
928TE is a nine speed front-drive transaxle with 280 lb-ft capacity. Chrysler
appears to still be using manufacturer codes for purchased transmissions, e.g.
the ZF HP90 (90 standing for 900 Nm capacity).
Transmission list with details on many types of transmission:
http://www.allpar.com/mopar/transmissions.html
To convert from Nm to lb-ft ->
http://www.allpar.com/cars/conversions.php
***********************************************************
CAR BODY TYPES
Because the list of car body types was getting rather confusing - there are
far too
many models that jumped from one platform to another - we have taken this
out of the
FAQ and refer you instead to full, informative lists of cars by body type at:
http://www.allpar.com/model/rwdbodies.html (rear drive and trucks/Jeeps)
http://www.allpar.com/model/fwdbodies.html (front drive).
For an example of the difficulty, the early Barracuda was a modified
Valiant, hence an A-body; later it moved to a platform shared only with the
Challenger (E-body). The New Yorker was a K-car, C-body, and several
more...in one year sharing two different bodies (not unlike the Stratus
whose sedan and coupe versions were built on totally different platforms,
made by two different companies, in the same years!). The Fury moved from
C to B body in the late 1970s. There are many others... cars were resized,
transformed, dropped, and brought back with the same names.