Duramax Engine Failure - Engine Filled With Deisel due to fuel injector failure = SPUN BEARING
xblac...@gmail.com
the motor with deisel fuel to the point where it was blowing out of the
fill tube. The truck only has 80,000 miles on it. There is a GM service
bulliten that was issued that says they have extended the warranty on
the injectors to 200,000 miles and 10 years so the local dealer
replaced them under warranty. I told them at that time I didn't think
that running deisel fuel inside that motor had done it any good and
that the whole motor was suspect in my opinion and was told that
"deisel contains some oil so it won't damage anything". I got a whole
2144 miles before a bearing spun and now my motor is trashed and they
are telling me that the area rep is denying my warranty coverage
because the truck is out of the official 100,000 mile 5 year warranty
by 9 months, even though the faulty injectors that caused the failure
are warranteed for 200,000 miles or 10 years . My point is that the
injector failure flooded the engine with solvent, basically, and washed
all oil away from the contact areas which caused the failure and the
mechanic who is working on it at the local dealership agrees with me
completely. I'm looking at $15,600 to get it replaced. I was hoping for
some expert opinions on the lubricating properties of deisel fuel as an
oil substitute. I'm no expert but I suspect that deisel is not really
acceptable as an engine lubricant, and I suspect that the oil pump
would not pump it as the viscosity is so low. Any
help/tips/advice/pointers towards anything printed that says DO NOT ADD
DEISEL FUEL TO YOUR ENGINE, IT WILL DAMAGE IT would be greatly
appreciated as the motor is torn apart as I type this and they are
awaiting the new engine.
P.S. I've been calling deisel mechanics all morning and I have gotten
100% confirmation that running your motor with deisel fuel in side of
it washes the oil from the contact surfaces of the motor, no ifs ands
or buts abou tit
P.P.S. DURAMAX FUEL INJECTORS CAUSE ENGINE FAILURE UPDATE: Well, I just
got off the phone with the GM Customer service people. They say that
since the 100,000 mile 5 year warranty is expired by 9 months they will
not warranty the motor even though it was RUINED by an injector failing
and flooding the engine with deisel. The injectors are warranteed for
200,000 miles or 10 years because they are DEFECTIVE ( see
http://www.thedieselpage.com/duramax/lb7injectorwarranty.htm ) and are
going bad on a regular basis according to the local dealers duramax
mechanic. I talked to this mechanic at length who took the engine out
and HE AGREES WITH ME 100%. The mechanic told me that he has seen a
bunch of these injector failures and every time an engine gets filled
with deisel the trusks start coming in with low oil pressure readings
and "it's only a matter of time before they FAIL". He has told me that
That's right folks, A GM TRAINED DURAMAX MECHANIC HAS TOLD ME THAT HE
SEES THESE FAILURES ON A REGULAR BASIS AND THAT HE HAS TOLD THE AREA GM
REP THAT THE ENGINES ARE FAILING AS A RESULT OF THE INJECTOR PROBLEM
AND THAT GM IS REFUSING TO WARRANTY THE FAILED ENGINES.
Let me re-state the facts here: my truck is a 2001 GMC 3500 with 80,000
miles on it that only made it 2,144 miles AFTER THE ENGINE WAS FLOODED
WITH FUEL THAT WASHED AWAY THE LUBRICANT before FAILING as a result of
OIL BEING WASHED AWAY FROM THE BEARINGS. GM is refusing to honor the
warranty on grounds that in their opinion THE OIL PUMP FAILED AT 80,000
MILES which is unrelated to the flooding problem.
If they are right, THAT'S EVEN WORSE NEWS FOR DURAMAX OWNERS. YOUR OIL
PUMP COULD FAIL AT RANDOM AT 80,000 MILES AND GM WILL NOT STAND BEHIND
IT.
I suspect that eventually there will be a class action lawsuit that
will force them to pay up on these failures but right now I'm SCREWED.
I have a wife and 2 kids and make my living with the truck and now I'm
looking at $15,600 for a replacement engine from GM that I'll have to
throw on high interest credit cards if I want to be able to provide for
my family. They have me by the b@lls here. I still owe $10K on the
truck and now I'm looking at buying it again, basically, and I'm sick
inside over it.
Any helpful hints on how to proceed or any other forums you could
suggest to post to will be appreciated, as well as any help in
spreading the word. My only hope at this point is to somehow generate
enough publicity that they agree to fix it.
Thanks in advance for your help/time.
Steve B
<xblac...@gmail.com> wrote
<terrible nightmare experience snipped>
> Thanks in advance for your help/time.
>
Should have bought a Cummings.
Steve
Advocate
"Steve B" <boozoo...@zydeco.net> wrote in message
news:GlcZg.1650$BC6.780@fed1read01...
Philly
That's real helpful.
Eisboch
<xblac...@gmail.com> wrote in message
news:1161121195.5...@b28g2000cwb.googlegroups.com...
>I have a 2001 GMC Duramax truck that had the injectors fail and fill
> the motor with deisel fuel to the point where it was blowing out of the
> fill tube. The truck only has 80,000 miles on it.
<snipped>
If you handle this right, I suspect you can get an acceptable response and
action by GMC.
First, it's obvious by your post that you are upset and frustrated. That's
normal and understandable. Get it out of your system before taking further
action.
Then, document in writing everything that happened with dates, dealership
and names if you have them in a short, to the point letter. Forget about
the mechanic who told you about all the failures ... means nothing. Write
it all up as concisely and objectively as you can with your logical
conclusion that the faulty injector with a 200k mile warranty caused the
engine bearing failure. End the document by requesting: a) a new engine or:
b) for your engine to be rebuilt to new specifications, or: c) financial
reimbursment to have the engine replaced or rebuilt by a third party
facility. Request a response to your request within a reasonable time
frame, (two-three weeks). Indicate that a failure to respond will
unfortunately require you to turn the matter over to your attorney. Send the
letter by certified mail to all parties.
In any face to face meetings explain in a calm, non-threatening or
adversarial way that you feel the engine bearing failure was due to the
faulty injector and GMC's failure to replace or repair the engine is
unacceptable. Indicate that your position is non-negotiable. Be polite, but
firm and resolute.
Again, do this in a business-like, straightforward way without allowing your
emotional frustration to come to the surface. Don't take no for an answer,
but don't lose your cool.
Eventually they will realize that you are not just venting, but are very
serious, they will do something.
Been there, done that.
Eisboch
SnoMan
wrote:
I do not think that being nice about it is going to get his truck
fixed. This is is a tuff one because both parties are right. My
suggestion is to make a LOT of noise and spread the word and contact a
lawyer. I have little doubt that he has grounds to recover but the
gray area will be that engine did not fill up with fuel overnight and
it may had been running a bit different too so they will likely claim
neglect on his part. In the long run though if he does not make a lot
of waves, GM is not going to fix it out of good nature even though
they should enlight of long know injector problems with that model
year and a few other years too.
-----------------
TheSnoMan.com
Steve Barker LT
--
Steve Barker
"Steve B" <boozoo...@zydeco.net> wrote in message
news:GlcZg.1650$BC6.780@fed1read01...
>
Rick Onanian
Don't you mean "troll snipped"? Why else crosspost such an emotion-laden
message about a contentious topic to these three groups?
> Should have bought a Cummings.
Is that a poetry book?
Whitelightning
"SnoMan" <ad...@snoman.com> wrote in message
news:1hqaj295g3qahd4e2...@4ax.com...
It does lead one to wonder doesn't it? I mean full till it was "blowing out
the fill tube"?
By the time it got a 1/2 gallon of diesel in the oil, oil pressure should of
been low as hell, and idiot light on. How far did he drive it like that?
There is a lot here not coming out.
Whitelightning
SnoMan
<white.li...@verizon.net> wrote:
>It does lead one to wonder doesn't it? I mean full till it was "blowing out
>the fill tube"?
>By the time it got a 1/2 gallon of diesel in the oil, oil pressure should of
>been low as hell, and idiot light on. How far did he drive it like that?
>There is a lot here not coming out.
That thought had crossed my mind too because I always check my oil
pressure from time to time even though they are gas motors as it is
your engines life blood. If it was blowing out of crank case it had to
have been leaking for a while and had several gallons of fuel in it
with very low oil pressure and running poorly too. Fuel makes a
terrible engine lube for a diesel with the demand it places on proper
lubrication too.
-----------------
TheSnoMan.com
Tom
an american engine, the duraclacks engine used in the chebby and gmc is made
by Isuzu, a japanese company
none2u
I,d replace the crank bearings, or rod bearings , the injector or injectors
which failed. The oil pump. Hopefully everything through the oil pan.
Whatever is necessary to get it to run right,for at least a month. Change
the oil. Find a truck to buy. Detail the truck. Drive straight to the
dealer and trade it in. I have to believe a 2001 gmc duramax trade in is
more then 10 grand he owes. Don't know what the parts cost , but if I could
get into another vehicle for a few grand out of pocket,in bearings ,
injectors and an oil pump. and the trade in is above the loan. I,d be
real happy.
"Tom" <tjctra...@optonline.net> wrote in message
news:twlZg.524$18....@newsfe10.lga...
David Moffitt
"none2u" <non...@notrealatall.bye> wrote in message
news:Er-dnb1JXIyEdqjY...@centurytel.net...
> If I was in this boat, with the loan and apparently needing a truck now...
> I,d replace the crank bearings, or rod bearings , the injector or
> injectors which failed. The oil pump. Hopefully everything through the oil
> pan. Whatever is necessary to get it to run right,for at least a month.
> Change the oil. Find a truck to buy. Detail the truck. Drive straight to
> the dealer and trade it in. I have to believe a 2001 gmc duramax trade in
> is more then 10 grand he owes. Don't know what the parts cost , but if I
> could get into another vehicle for a few grand out of pocket,in bearings ,
> injectors and an oil pump. and the trade in is above the loan. I,d be
> real happy.
%%%% Trade it in at a GMC dealer for another brand of truck.
Colton Motor Express #6 Here!
<snip>
none2u wrote:
> If I was in this boat, with the loan and apparently needing a truck now...
> I,d replace the crank bearings, or rod bearings , the injector or injectors
> which failed. The oil pump. Hopefully everything through the oil pan.
> Whatever is necessary to get it to run right,for at least a month. Change
> the oil. Find a truck to buy. Detail the truck. Drive straight to the
> dealer and trade it in. I have to believe a 2001 gmc duramax trade in is
> more then 10 grand he owes. Don't know what the parts cost , but if I could
> get into another vehicle for a few grand out of pocket,in bearings ,
> injectors and an oil pump. and the trade in is above the loan. I,d be
> real happy.
WHOA! 02u, What a low-livin thing to suggest an honest man to do;
Pass this piece of shit off on to some other poor soul. That's
probably what had happened to OP. <g>
Wait til Will, Lon, Lz, Frank, Carl A. and the rest of the anti-WIFI
stealing group get done with you...
I mean these guys go ballistic when someone 'grabs' a free email check
on an open WIFI.
An their 'mean as hell' too!
This is BIG-TIME crooked-ass stuff you are suggesting compared to
copping a free WIFI. You better get ready for the attack, these guys
just won't stand for this stuff being posted here on RORT!! Good
Luck.. <g> -gar
"I don't care who you are, thats funny!" LTCG
♫♪ ...BE HAPPY... ♫♪ .. DON'T HURRY ... ♫♪
http://coltonmotorexpress.blogspot.com/
79 Georgie Boy 33' Motor Home
81 MBZ 300td turbo stick shift [Tow-Car]
just can't call my ol Mercedes a 'toad' -gar
-gar
Steve B
"David Moffitt" <moff...@stompingweasels.com> wrote
> %%%% Trade it in at a GMC dealer for another brand of truck.
I have heard that Ford Powerstroke is a great engine.
I didn't say I believe it, just that I heard it.
Steve
mkir...@rochester.rr.com
> I have a 2001 GMC Duramax truck that had the injectors fail
You're in a hysterical emotional state. There is no way you'll get any
satisfaction yelling and screaming, stomping your feet and holding your
breath like a 3-year-old. I suggest you get it out of your system now,
and conduct yourself in a civil, professional manner when dealing with
GM. No customer service professional should ever have to put up with an
abusive customer, regardless of the situation or how badly the customer
feels he/she was "wronged." If you treat them as professionals instead
of punching bags, it is likely that they will treat you the same way.
Warranties expire. Your drivetrain warranty expired on the 5th
anniversary of the day you took delivery on your truck. That means that
anything that happens to anything that is not expressly covered by
another warranty is YOUR RESPONSIBLITY, no matter what caused the
failure. You agreed to this when you signed the contract on the day you
purchased the truck. You can't buy a vehicle without signing an
agreement that states as much.
The INJECTORS were covered by the 200000 mile warranty. Injectors only,
nothing else. Doesn't matter that the injectors MAY have caused the
engine failure, only the injectors are covered.
If you didn't read the terms ahead of time, then you've got nothing to
complain about. If you agreed to the terms knowingly and willingly, you
have nothing to complain about. If you didn't agree to the terms, but
signed the contract anyway, you have nothing to complain about.
Eisboch
<mkir...@rochester.rr.com> wrote in message
news:1161184741.1...@i3g2000cwc.googlegroups.com...
> xblac...@gmail.com wrote:
>
> The INJECTORS were covered by the 200000 mile warranty. Injectors only,
> nothing else. Doesn't matter that the injectors MAY have caused the
> engine failure, only the injectors are covered.
>
This is the part where they may be hope for the OP. An argument can
certainly be made that due to the failure of the injector .... that is
warrantied for 200k miles .... further engine damage occurred.
Eisboch
Steve B
<mkir...@rochester.rr.com> wrote
> The INJECTORS were covered by the 200000 mile warranty. Injectors only,
> nothing else. Doesn't matter that the injectors MAY have caused the
> engine failure, only the injectors are covered.
Well, lemme ask you this ...............
My outside mirror wouldn't work properly. While driving and messing with it
at the same time, I clipped a highway marker. I proceeded down the
embankment, rolled four times, and they are still picking up parts from the
trailer. The whole shebang is a total loss, but now the mirror works. Go
figger.
Am I covered, and if not, why not?
Steve ;-)
cat...@nospamcox.net
change the oil in the v-12 diesel engines we would fill up the crank
case with diesel to clean the innards. This was done since the engines
were new and we would just idle them for a minute then drain, idle
again with new oil, then change that. We never had a problem. As for
your case it appears that your engine was ran for a while at hi way
speeds(?) so that defiantly washed the bearings. Of course you will
have to retain an attorney and spend about the same, if not more to
get GM to pay for it.
Good luck.
PeterD
wrote:
The term for this is consequential damage. You can be sure there is an
express exclusion to this in the warranty, and hence though pissed
off, the original poster really has no legal leg to stand on.
Of course that doesn't prevent trying a 'good will' approach (he may
have burned that bridge already, however), or a threat approach ('Hi,
I'm Attorney X, representing Mr. OP, and we're filing a lawsuit…').
The threat approach has virtually no chances of success (for so many
reasons!) and can cost an arm and a leg.
I did get a car maker to replace an engine at 85K miles (was a 3/36
warranty) but it took some really sweet talking, and that was an
unusual case.
PeterD
Not even for the traffic citation for unsafe driving! <g> In your (I
hope) hypothetical case, you were the one who did something unwise:
you tried to repair your mirror while driving!
David Moffitt
%%%% I own a 97 F250HD and have had noting but good luck with it after
300,000 miles.
>
>
Steve B
"PeterD" <pet...@hipson.net> wrote in message
news:mhqcj2ppftboccrtv...@4ax.com...
WHOOSH! (the sound of a missile passing over an unoccupied
airspace)..........................
Steve B
"David Moffitt" <moff...@stompingweasels.com> wrote in message
news:RwyZg.15630$UG4....@newsread2.news.pas.earthlink.net...
Why does "room full of monkeys with typewriters" come to mind?
Steve
Kevin W. Miller
Steve B <boozoo...@zydeco.net> typed:
>
<snip>
>
> Why does "room full of monkeys with typewriters" come to mind?
>
> Steve
You're reading your own posts?
--
Kevin W. Miller
none2u
buy $1000 or less vehicles, replace every possible rotable item, and run the
crap out of everything I own,for 5 to 10 years. And give them to people in
need, or the scrap collectors on garbage day. I do keep a new Toyota in the
garage , for when all my junks broken and its too cold to fix. Or I,m to
embarrassed to drive my crap into the nice parts of town. Or I,m fixing some
relatives or friends car. However, Repaired to the best of his ability and
traded in to a stealer . I mean dealer. Who makes one dandy of an inspection
, sitting in his chair looking through his window, with a big fat beer
belly, in about 2 minutes, and makes a lowball offer. And a sale. Is not
in any way low life. It's business. Business as defined by government ,
business themselves. And that supply guy in Kelly's Heroes. Its not
illegal. Its good to go... And No poor souls involved.... Business is always
more crooked ass then one individual. Crooked ass is a dealer putting two
head gaskets on one head in a Chevy 350 to sell it because the head cant be
surfaced anymore. And selling it to a customer. AS IS. Crooked ass is
exactly what happened to this guy. Instead of recalling the bad injectors ,
before they trash engines. Let's warranty them for 200,000 miles. Until
almost every GMC Duramax on the road is destroyed. Then do the recall after
our million dollar a year lawyers are done dragging the case out in court
for 10 years. Until all the trucks have destroyed themselves. Because
probably there will be a lawsuit and compensation enforced by a judge to a
crooked ass company. And there wont be anyone left to pay... No different
then leaving 1 layer of cords out of tires,to save bucks. Until they kill
people. Or putting improperly heat treated camshafts in new cars and
denying it for a decade. I don't grab emails on public unencrypted WIFI
either. I don't think its wrong either. Reality bites . This is a real
world solution. If you cant handle the reality. Go off to oblivious land
somewhere else.
"Colton Motor Express #6 Here!" <zdill...@gmail.com> wrote in message
news:1161178953.2...@b28g2000cwb.googlegroups.com...
<snip>
?? ...BE HAPPY... ?? .. DON'T HURRY ... ??
David Moffitt
>
> "David Moffitt" <moff...@stompingweasels.com> wrote in message
> news:RwyZg.15630$UG4....@newsread2.news.pas.earthlink.net...
>>
>> "Steve B" <boozoo...@zydeco.net> wrote in message
>> news:ykrZg.1703$BC6.1622@fed1read01...
>>>
>>> "David Moffitt" <moff...@stompingweasels.com> wrote
>>>
>>>> %%%% Trade it in at a GMC dealer for another brand of truck.
>>>
>>> I have heard that Ford Powerstroke is a great engine.
>>>
>>> I didn't say I believe it, just that I heard it.
>>>
>>> Steve
>>
>
> Why does "room full of monkeys with typewriters" come to mind?
>
> Steve
%%%% Because you rode the short bus maybe?
PeterD
<boozoo...@zydeco.net> wrote:
>
>"PeterD" <pet...@hipson.net> wrote in message
>news:mhqcj2ppftboccrtv...@4ax.com...
>> On Wed, 18 Oct 2006 08:29:12 -0700, "Steve B"
>> <boozoo...@zydeco.net> wrote:
>>
>>>
>>><mkir...@rochester.rr.com> wrote
>>>
>>>> The INJECTORS were covered by the 200000 mile warranty. Injectors only,
>>>> nothing else. Doesn't matter that the injectors MAY have caused the
>>>> engine failure, only the injectors are covered.
>>>
>>>Well, lemme ask you this ...............
>>>
>>>My outside mirror wouldn't work properly. While driving and messing with
>>>it
>>>at the same time, I clipped a highway marker. I proceeded down the
>>>embankment, rolled four times, and they are still picking up parts from
>>>the
>>>trailer. The whole shebang is a total loss, but now the mirror works. Go
>>>figger.
>>>
>>>Am I covered, and if not, why not?
>>
>> Not even for the traffic citation for unsafe driving! <g> In your (I
>> hope) hypothetical case, you were the one who did something unwise:
>> you tried to repair your mirror while driving!
>
>
>WHOOSH! (the sound of a missile passing over an unoccupied
>airspace)..........................
>
You fired a missle, while trying to fix your mirror, while driving? No
wonder you had that terrible accident.
(note the <g> in my original post...)
Colton Motor Express #6 Here!
===================
none2u wrote:
> I offered a suggestion for someone in a boat I wouldn't be in.
<sinp>
Reality bites . This is a real
> world solution. If you cant handle the reality. Go off to oblivious land
> somewhere else.
-------------------------
WOW! Now I get what 'None2u' really means. Your 'reality' really
sucks... I've had a
piece of it a few times, Never changed my principles and passed on my
misfortune on to
someone else because 'I got screwed' [did business with a guy like
you]. I got redress or 'ate it' and learned from my misfortune.
You fail to mention that because of your solution, [putting a Band-Aid
on this engine and trading it to a dealer] some other poor S.O.B. is
now going to have to go through all the pain and suffering OP is going
through.
Only it won't be a spun bearing this time, it will be his injection
pump, valve guides,
scored cylinders etc. Total engine failure. 2,000 Miles from home!!
Where does it end?
The right thing for OP to do is get redress or eat it. Most here
believe
he can get redress if he uses some common sense. Even to the extent of
getting paid for
his angst, or whatever you call it.
Hey GM doesn't want to have this big time on public TV. A good
attorney and him keeping his mouth shut will get him complete ++
payback in full. -gar
♫♪ ...BE HAPPY... ♫♪ .. DON'T HURRY ... ♫♪
William Boyd
I am beginning to appreciate my decision to get the Cumins engine
because of the proven history
over the no history of the Duromax.
--
BILL P.
Just
Me
&
DOG
Steve B
"William Boyd" <willi...@cableone.net> wrote
>>
> I am beginning to appreciate my decision to get the Cumins engine because
> of the proven history
> over the no history of the Duromax.
>
> --
>
>
> BILL P.
> Just
> Me
> &
> DOG
My interest is now piqued. I know that the Cummings engine is a variant of
the Cummins. DUH!
But now, is the Cumins yet another variation?
Steve ;-)
Rick Onanian
> My interest is now piqued. I know that the Cummings engine is a variant of
> the Cummins. DUH!
>
> But now, is the Cumins yet another variation?
The Cumin is. It's made to run on biodiesel -- and not just any
biodiesel, but specifically refined from this:
http://en.wikipedia.org/wiki/Cumin
William Boyd
Yes it is actually a Cumins diesel, but unfortunately not the Cummins
that is in the Dodge. I have no idea why they
spell it differently.
http://jialian.en.alibaba.com/product/50073045/51228853/Diesel_generator_set/Cumins_Diesel_Generators.html
Steve B
"Rick Onanian" <groups.t...@xoxy.net> wrote in message
news:CZSZg.397$uF.312@dukeread12...
Wouldn't that make it smell like tamales instead of fried chicken and French
fries?
Steve
Steve B
"William Boyd" <willi...@cableone.net> wrote in message
news:12jg13d...@corp.supernews.com...
Just wondering. We have so many flippin morons around here insistent on
correct spelling and grammar.
Then they post stupid things in they're own posts!
Go figger. ;-)
Steve
Rick Onanian
> Just wondering. We have so many flippin morons around here insistent on
> correct spelling and grammar.
>
> Then they post stupid things in they're own posts!
>
> Go figger. ;-)
You're bitching about grammar...and you write "they're own posts"?
Whitelightning
"none2u" <non...@notrealatall.bye> wrote in message
news:Er-dnb1JXIyEdqjY...@centurytel.net...
> I,d replace the crank bearings, or rod bearings , the injector or
injectors
> which failed. The oil pump. Hopefully everything through the oil pan.
> Whatever is necessary to get it to run right,for at least a month. Change
> the oil. Find a truck to buy. Detail the truck. Drive straight to the
> dealer and trade it in. I have to believe a 2001 gmc duramax trade in is
> more then 10 grand he owes. Don't know what the parts cost , but if I
could
> get into another vehicle for a few grand out of pocket,in bearings ,
> injectors and an oil pump. and the trade in is above the loan. I,d be
> real happy.
so you think its ok to stuff someone else?
Whitelightning
Steve B
Apparently you're humor impaired.
Did you not see the ;-) at the end of the post?
If I ever get your/you're and their/they're confused, you have permission to
immediately shoot me.
Steve
Molesworth
Rick Onanian <groups.t...@xoxy.net> wrote:
Reminds me of a NG flame war when I posted:
'Your talking bollocks'
to be met by the reply:
'Yes, and now I'm teaching them to sing'
I don't fall for that one again!
Molesworth
cat...@nospamcox.net
the little trucks. Hmmm now that makes sense.
GM
> warranty) but it took some really sweet talking, and that was an
> unusual case.
Do they still have zone managers?
I was successful at getting a full refund of $1200 from Chevy for a full
rebuild of a rear-end at 40,000 miles. The rear end was making noise so I
took it to a Chevy dealer to dx and advise. I knew that it was probably an
axle bearing failure but did not have the time to do it myself. It was, but
due to the fact I had driven it a long time (it started making noise at
about 35, 000) the bearings and gears inside were also damaged. I tried the
local Chevy dealer but he would not budge. Just like the other gentleman
suggested I did not get angry or mad at them. I sweet talked them into
setting up an appointment with the zone manager and had a face to face with
him at the dealership.(this was about two months after paying for the
repairs myself). I laid out the facts with documentation. I have been a
Chevy man since my first vehicle and showed the picture of every Chevy I
owned since them. I used reverse psychology on him and told him of the facts
that Chevy rear ends just don't die at 40,000 miles and showed the pictures
of all my previous vehicles again with the miles on them and the fact they
had the original rear ends.
Bottom line because I did not argue with him but presented a straight
forward logical case I had a check from Chevy in the mail two weeks later
for the full repairs.
Try the same strategy. The duramax engines don't die at this young life so
it has to be the diesel fuel. Benchmark against other high mileage
duramax,s. May be ask another thread and see what the average miles on this
year are. BTW I have a 2002 with only 42,000 on it so I know exactly what
you are talking about. This thread has me worried as I have the same letter
in my glove box. I don't drive this vehicle much as I have a work vehicle
assigned to me (BTW, it is a 2004 duramax)
There may not be a whole lot to do at this point with the dealer. You need
to go up the food chain. Persistence, cool attitude, and asking them to do
something. (heck even the lets go 50 / 50 on this repair is better than
nothing).
Thanks
GM
none2u
"Whitelightning" <white.li...@verizon.net> wrote in message
news:qIUZg.3774$4T6.1028@trnddc02...
Willem-Jan Markerink
4ax.com:
> Back in my younger days when I worked in the oil field,when we would
> change the oil in the v-12 diesel engines we would fill up the crank
> case with diesel to clean the innards. This was done since the engines
> were new and we would just idle them for a minute then drain, idle
> again with new oil, then change that. We never had a problem.
ATF is better for that purpose; more acid, better cleaning.
Drive a few miles with it, under varying load/rpm, then drain.
This is how one of the best Land Cruiser diesel tuners in Europe treats his
personal vehicle....
--
Bye,
Willem-Jan Markerink
The desire to understand
is sometimes far less intelligent than
the inability to understand
<w.j.ma...@a1.nl>
[note: 'a-one' & 'en-el'!]