I took the time to write Disney Special Dining a very long, detailed
e-mail, regarding both the good and the bad I experienced, regarding my
meals on this last trip. I was careful to give praise where due, and I
tried to keep my tone "helpful", not angry. My only goal was to educate
Disney, so maybe it would help future diners. (How can they fix it if
they don't know what's wrong?) And while I considered snail-mail, in
the end, I chose to send it to the same place I had been e-mailing to
before the trip, since my biggest complaint, by far, was that I had
filled out this form, via e-mail, and been told "everything will be
taken care of - there is no need to contact the restaurants directly",
and yet, not a single table-service restaurant knew about this form, or
what I had written on it.
Well, Disney wrote me back... and it was most definitely NOT a form
letter. It was really a very nice letter, specifically addressing my
concerns, and thanking me for the information I provided. And, they are
sending me a gift certificate, which I didn't expect, but that has, in
my mind, taken away the sting of a couple of very expensive but
disappointing meals. Had we been on the dining plan, it would have been
different, but paying out of pocket (a LOT), and walking away hungry or
dissatisfied isn't cool. I'm really happy with this outcome.
--
Kitty (TDC Bashful)
Lisa
I'm glad you wrote them, and glad they addressed the concerns.
Do you have any suggestions on how to best confirm dining
preferences. Say, hypothetically, I read your review and made a 6:45
'Ohana reservation on 20 April 2010 and requested a vegan meal, what
should I do to confirm that I will get the food I requested?
Well, I'm not sure how much help I'm going to be here, because what I
didn't include in my trip report is how hard I tried to do exactly what
you're asking, and how I failed.
Short answer - the only thing you need to worry about is if Chef TJ is
working. He doesn't need to know you're coming - you don't have to talk
to him personally. If he's there, you can be sure he'll take care of
you. And, checking my trusty calendar here... Chef TJ "should" be
working April 20, if his schedule doesn't change. But of course I have
no idea if this will still be the case in April.
I was able to find out from another fan, before my trip, that he
normally worked the night of the week my dinner fell on, too, but I
didn't want to take any chances. After my disappointments earlier in
the week, there was no way I was eating at 'Ohana, unless he was
there... so I tried three times to call the Polynesian Resort, and get
them to put me through to 'Ohanas. Once I got disconnected, and twice I
got transfered to "Disney dining", which of course was no help. So I
tried Lobby Concierge, and our resort. This woman was very nice, and
gave it her best shot. After ten minutes of phone transfers, she got
through to what was supposed to be an answering machine for Chef TJ.
She left him a message with *my* cell phone number. I never got a call.
In the end, I just decided to head for the Polynesian, and ask when we
checked in. If he wasn't there, I'd check out the resort's decorations,
but I'd find dinner elsewhere. He was, and everything was awesome.
Next time? I might have a better way to reach Chef TJ, but not one I
feel I can share. If you want to e-mail me (wdwk...@yahoo.com) closer
to your trip, I'll be happy to give it a try for you. Or, if your
schedule allows, you might want to stop by the restaurant earlier in
your trip, and ask then if Chef TJ will be working the night of your
dinner. (The restaurant doesn't open until 5pm, so you'll want to keep
that in mind.) Or you could try e-mailing Specia...@DisneyWorld.com.
Perhaps if you explain the situation, they will be able to forward
your e-mail to someone who can tell you if he'll be working that night.
I have no idea if this would work , but it might be worth a try. And
maybe I'll have a better idea when your trip gets closer.
I'm afraid that a lot of my vegan advice ends up being "don't do what I
do", LOL. I'm definitely still learning, but hoping that by sharing my
experiences, maybe I'll help someone else avoid my mistakes.
I will tell you, though, that an 'Ohana vegan dinner from Chef TJ is
more than worth risking a possible wasted trip to the Poly. (And as a
side note, Kona Cafe is usually a pretty safe bet for vegans, even
without prior notice. If you can get a table without a reservation, it
could be a back-up plan if something goes wrong with 'Ohana.)
Good Luck!
--
Kitty (TDC Bashful)
Charlotte
TDC Disney Angel
I would LOVE to read your "very long, detailed e-mail," if you would
feel comfortable posting it here.
Really.
Good for you! I think they'd be more likely to take notice of a well
thought out letter than a "bitchfest". And I'm glad you got a response.
Not that it fixes everything but nice to have your note recognized.
Michelle
>> Well, Disney wrote me back... and it was most definitely NOT a form
>> letter. It was really a very nice letter, specifically addressing my
>> concerns, and thanking me for the information I provided. And, they
>> are sending me a gift certificate, which I didn't expect, but that
>> has, in my mind, taken away the sting of a couple of very expensive
>> but disappointing meals. Had we been on the dining plan, it would
>> have been different, but paying out of pocket (a LOT), and walking
>> away hungry or dissatisfied isn't cool. I'm really happy with this
>> outcome.
>>
>> --
>> Kitty (TDC Bashful)
>
> Good for you! I think they'd be more likely to take notice of a well
> thought out letter than a "bitchfest". And I'm glad you got a response.
> Not that it fixes everything but nice to have your note recognized.
>
> Michelle
Yes, Disney's letter made me feel a lot better. I don't know if
anything will change, but it felt like they listened, and that meant a
lot to me. :-)
--
Kitty (TDC Bashful)
Kitty,
How do I find your blog? I have seen you mention it a couple of times
as I was reading some of your postings but I did not see where to read
the blog.
Thanks, Michelle
> Kitty,
>
> How do I find your blog? I have seen you mention it a couple of times
> as I was reading some of your postings but I did not see where to read
> the blog.
>
> Thanks, Michelle
It's http://bashfulvegan.blogspot.com
I keep being surprised that people actually want to see this, LOL. I've
been especially surprised by the number of non-vegans who have commented
on it. Totally cool - just surprising.
(Any questions, thoughts, ideas, suggestions, or feedback is always
welcome.)
--
Kitty (TDC Bashful, aka "the bashful vegan")
Ah, great! I wasn't able to read your trip reports when you posted
them to r.a.d.p becaues of the funny characters where quotation
marks and apostrophes should be, but now I can see the whole thing--
and with photos!
Patty
Patty, sorry to disappoint, but only the "meals" part of my trip is on
the blog. I've started to add a few misc. pictures on my Facebook page,
but don't think FB is designed to post a whole trip report. I would put
the whole trip report, with pix, on the blog except: (1) I've really
tried to keep the blog focused on food, and I fear that the whole big
long report would be just be boring to a lot of folks looking for vegan
help, and (2) I can't seem to "copy and paste" on the blog. I've tried,
but it seems that I can only write from scratch. Which brings me to a
question, for some of the computer gurus here...
I wrote the trip report in Word, because it was much easier to write the
whole thing at once and just "copy and paste" to RADP. I didn't want to
post until I was done, or you might have ended up with one day, and me
never finishing the rest, LOL. However, apparently it doesn't work all
that well from the above description. So, gurus, is it Patty's
newsreader, or my method/newsreader that caused the "funny characters
where quotation marks and apostrophes should be"?
(I'm glad you mentioned this, Patty. Hopefully I can avoid that in the
future.)
--
Kitty (TDC Bashful)
My newsreader can handle foreign languages pretty well, so it isn't
demanding straight ASCII text. But the curly quotes (and other special
characters such as em dashes) used in Word can cause trouble with a
number of newsreaders, so I always turn them off when I know that I'm
going to be using the material on Usenet. It's easy to activate and
deactivate curly quotes, so it's no effort for me and avoids potential
problems.
Patty
I do the same thing as Kitty (write the TR in Word) and I noticed that
whenever I used an ellipsis it would copy-paste into Windows Live Mail
as a single period. Can make things a bit conusing for the reader,
Can I ask a stupid question? How do I deactivate curly quotes in Word
2007? Or am I just supposed to cut back on my punctuation? (Or both,
probably. Yeah, I get a little carried away sometimes with quotes and
ellipses and such.)
My trip report looks fine to me, when I view it here. I can't see what
Patty's seeing, so even if I fix it, I can't *tell* that I fixed it.
That's only with stuff I transfer from Word, though, right? Everything
else is okay? Oh gosh, I totally couldn't make normal posts here
without punctuation! I gotta have my emoticons, LOL. :-)
(Man, I use computers all day long at work, but it still seems like what
I know about them is far exceeded by what I *don't* know. However, I
think I did finally figure out how to make this newsreader put my
signature in, without me having to type it out every time! Maybe
there's hope for me.)
--
Kitty (TDC Bashful)
remove "whiskers" to e-mail
You can also take your Word document and paste it into Notepad, which will
strip out the formatting and leave you with just text.
--
-Marilyn
Oooo... not *that* I can handle! Thanks! (Of course, I just need to
remember this, way off in the future, if/when I write another trip
report, LOL.)
>Can I ask a stupid question? How do I deactivate curly quotes in Word
>2007? Or am I just supposed to cut back on my punctuation? (Or both,
>probably. Yeah, I get a little carried away sometimes with quotes and
>ellipses and such.)
Under "Tools", there should be an "Autocorrect Options...".
Under both "Autoformat" and "Autoformat as you type", uncheck
"Straight quotes with smart quotes", as well as dashes, fractions, and
other's that will create non-standard ASCII characters.
To fix the docs, select a curly quote, <ctrl>-h, and under replace,
put a normal quote there, and replace all. Remember to do open quotes
and close quotes, as they're different characters. You have to do
this with apostrophies as well.
Keane
--
When stars are born, They possess a gift or two,
One of them is this, They have the power to make a wish come true...
-- Wishes
Visit my site: http://keanespics.com
It'll strip out formatting, but not the curly quotes, since the
default font in notepad (and wordpad) knows curly quotes.
It's when you go cross platform (I think Patty is Macintosh) that
you run into problems, or when the ascii translation isn't done
correctly.
[unneeded quotage deleted]
>Can I ask a stupid question? How do I deactivate curly quotes in Word
>2007?
I don't know about Word 2007, but in Word 2004, it's:
Tools > AutoCorrect > AutoFormat As You Type
and then deselect "Straight quotes with curly quotes." You can
also deselect "Symbol characters with symbols" to avoid double
dashes turning into em dashes (and similar characters??). You
can control ellipses, arrows, copyright symbols, and many other
characters from the AutoCorrect tab rather than the AutoFormat
As You Type tab.
If the path isn't quite the same in your version of Word, it
should at least be similar.
I switch between straight and curly quotes often enough that
I've added the option to my formatting toolbar, so I can change
modes with a single click.
Patty
Okay, I just read your note, and both of Keane's notes... I am
definitely going to have to experiment with this a bit. For the record,
Word 2007 is nothing like Word 2004 (and a TON of people have complained
about this, from what I've heard). The menus are completely different -
took me forever to get used to it. (There is no "tools" tab, believe it
or not. Actually, there really aren't tabs, like in 2004. You have
this weird ribbon bar, and nothing is where it should be.)
Maybe I'll just write the whole thing in Notepad next time, LOL. But
thank you, both, for the info! I have some playing around to do!
>Okay, I just read your note, and both of Keane's notes... I am
>definitely going to have to experiment with this a bit. For the record,
>Word 2007 is nothing like Word 2004 (and a TON of people have complained
>about this, from what I've heard). The menus are completely different -
>took me forever to get used to it. (There is no "tools" tab, believe it
>or not. Actually, there really aren't tabs, like in 2004. You have
>this weird ribbon bar, and nothing is where it should be.)
I had forgotten about that. I'm using 2003. PiC has complained
incessantly that 2007 is so different, and she insists there isn't
a way to make it look like the old office...
Anyway, if you do a search for "smart quotes" in the help, it
should show you where it is...
>Maybe I'll just write the whole thing in Notepad next time, LOL. But
>thank you, both, for the info! I have some playing around to do!
I type mine up in Wordpad. It's a better notepad. I'll then import
the text document into word and spell check it, but I keep it in text.
I guess I just like simple text editors. :-)
Google is your friend. The first result for "word 2007 curly quotes" is:
http://office.microsoft.com/en-us/word/HA101732421033.aspx
Patty
I HATE Word 07! So much that my tech guy takes it off and puts on 03
for me. Those blasted ribbons take of about 1/3 of the page and I never
figured how to find anything. The Dummy book is a big help with that
stuff but I just want my old 03 that works so well.
Lisa
Nothin' wrong with that - makes sense to me. :-)
Thanks Patty! Wow... I *never* would have found this without the
detailed instructions. This little item is completely buried, not at
all where I was looking.
Here's the directions for Word 2007:
Click the Microsoft Office Button , and then click Word Options.
Click Proofing, and then click AutoCorrect Options.
In the AutoCorrect dialog box, do the following:
Click the AutoFormat As You Type tab, and under Replace as you type, select
or clear the "Straight quotes" with "smart quotes" check box.
Click the AutoFormat tab, and under Replace, select or clear the "Straight
quotes" with "smart quotes" check box.
--
-Marilyn
[older quotage deleted]
>Click the AutoFormat As You Type tab, and under Replace as you type, select
>or clear the "Straight quotes" with "smart quotes" check box.
>Click the AutoFormat tab, and under Replace, select or clear the "Straight
>quotes" with "smart quotes" check box.
Sorry for the OT question, but does anyone know what the difference
is between those two settings? I understand the first one (it's the
one I have a one-click switch set for), but what's the second one?
Patty
This has everything to do with fonts and character sets. In the good
old days, we had the ANSI/ASCII character set which was 128 letters,
numbers and symbols, plus another 128 "special" characters. Now we have
deal with so many unique characters in different fonts, we have what is
called Unicode. The problem is, not all newsreaders understand all
Unicode characters so when they don't, you get the funky stuff.
Thunderbird seems to handle everything quite well. I rarely see any of
those weird character interpretations things in posts.
The sentence below was a test i did in MS Word 2007 and it looks just
fine to me in Thunderbird, complete with start and end quotes with
opposite slants:
This is a quote, �This is a test�.
--
- RODNEY
Next WDW Vacation?
Who knows!
Need to know more about RADP (rec.arts.disney.parks)?
[extraneous quotage removed]
>The sentence below was a test i did in MS Word 2007 and it looks just
>fine to me in Thunderbird, complete with start and end quotes with
>opposite slants:
>
>This is a quote, �This is a test�.
Rodney, your posting was made in character set "windows-1252".
What happens if you write the sentence in Word with curly quotes
turned on, but then you tell T-bird to post it in ISO-8859? I
suspect that would convert the special characters automatically,
but I'm not positive.
Patty
I'm using agent, and post in ISO-8859-1.
This is a quote, �This is a test�.
Keane
>
At least under Office 2003, you can go to the "Format" menu, and
"Autoformat..." which will format the document to your autoformat
rules.
And both of your versions look like: ^SThis is a test^T to me. :-)
(I use an ASCII newsreader call trn.)
Laura
**************************************************************************
Email: lgil at lgil dot net or remove "REMOVETHIS" from "Reply to" address.
Visit Tigger's Vacation Page:
http://www.travelswithtigger.com
Yeah, so much for my ISO-8859 theory. ;-)
>(I use an ASCII newsreader call trn.)
Moi aussi. But it handles some foreign characters. As Rodney
mentioned, support for Unicode characters is inconsistent and
unpredictable.
Patty
>
Okay, I'm posting in UTF-8. Does the quotes still come out bad?
This is a quote, “This is a test”.
Keane
>
> Here's the directions for Word 2007:
>
> Click the Microsoft Office Button , and then click Word Options.
> Click Proofing, and then click AutoCorrect Options.
> In the AutoCorrect dialog box, do the following:
> Click the AutoFormat As You Type tab, and under Replace as you type, select
> or clear the "Straight quotes" with "smart quotes" check box.
> Click the AutoFormat tab, and under Replace, select or clear the "Straight
> quotes" with "smart quotes" check box.
>
>
>
Thanks for the help! Word 2007 is just the craziest thing to navigate -
nothing is where you think it should be.
You get used to it after awhile. I kind of like the ribbon bar for some of
the tasks I have to do repeatedly, like spell check and also opening and
closing the headers (I transcribe recorded statements for my job) and it
makes it easier than having to navigate through menus every time I need to
do it. It's a learning curve and the less you fight it, the easier it is.
--
-Marilyn
I see a thick dark vertical barThis is a testthick dark vertical bar
using Agent
Greg K.
Are you able to change the fonts in Agent? I was seeing the same
thing in Xnews, which was using some odd font with those dark bars
shown for characters not in the font, so I changed the font to Arial,
which does have the "curly quotes," and is one of the standard MS
fonts.
Ideally, submitted articles should not have those "odd" characters in
them (notice these quotes are not curly), but I have given up on that
always occurring.
--
Paul in NH (PSS)
p s s a w y e r at c o m c a s t dot n e t
What's your default character set?
Mine's set on US-ASCII, and have Usenet Text set to 7-bit/8-bit.
(I'm using agent 4.2, and can see the smart-quotes.)
That's even worse than the other version. :-(
[extraneous quotage removed]
>>Okay, I'm posting in UTF-8. Does the quotes still come out bad?
>>
>>This is a quote, “This is a test”.
>
>That's even worse than the other version. :-(
Yeah. :-( For the record, here's what it looked like, with spaces
inserted between the extraneous character so that they won't be
treated as a single special character in Agent:
? ^ @ ^ \ This is a test ? ^ @ ^ ]
(FWIW, the carets appeared as tildes when I composed this message in vi.)
Patty
>
>In article <hig2mc$npk$3...@reader1.panix.com>,
>Laura Gilbreath <lg...@REMOVETHISlgil.net> wrote:
>>In article <3pffk59i03ntrebml...@4ax.com>,
>>Keane <ke...@keanespics.com> wrote:
>
>[extraneous quotage removed]
>
>>>Okay, I'm posting in UTF-8. Does the quotes still come out bad?
>>>
>>>This is a quote, “This is a test�?.
>>
>>That's even worse than the other version. :-(
>
>Yeah. :-( For the record, here's what it looked like, with spaces
>inserted between the extraneous character so that they won't be
>treated as a single special character in Agent:
>
> ? ^ @ ^ \ This is a test ? ^ @ ^ ]
>
>(FWIW, the carets appeared as tildes when I composed this message in vi.)
>
>
>Patty
Strn *and* a vi user. Yer old. ;-)
Keane, who's back to a ASCII/ISO-8859 charset...
Interesting. Keane's original post was fine, but your quoting of it now
has it looking all wrong. I think the issue is that your editor and/or
newsgroup reader is strictly handling the text in ASCII and not Unicode.
The issue isn't with the character set. Character sets or "code pages"
are only applicable when using ASCII-only, single-byte 256 character
text. Basically, it just changes the meaning of the upper order
characters (those above 127). You can type in whatever code page you
want, but if my reader is not set to the same code page, then I won't
see the same characters. For example, in ASCII, character number 87 is
always "W", but character 169 will be drawn differently depending on the
code page or character set used. Since you are using ISO-8859, that
would be a copyright symbol, but if I am using 850-Latin, it will look
like a "registered" symbol.
Unicode solves this by allowing over 1,000,000 specific character
representations while maintaining backward compatibility with ASCII. It
uses special ASCII characters to denote that the next few characters
will be a code to then represent one of those possible special
characters. If a Unicode-capable reader see this, it then shows the
proper, standardized character such as the left-hand and right-hand
quotations marks. If the reader does not understand Unicode, then it
simply interprets that string of characters as their ASCII
representation, and them, based on the code page in use, it will be a
series of symbols.
In other words, a Unicode-capable reader will interpret the string of
characters in [ â € œ ] as a left-hand quotation mark, where an
ASCII-only reader will simply see those as three characters in its
possible 256 and draw them on the screen according to the code page in
use. By the way, in Thunderbird, it sees those three characters a an
"a" with a circumflex ( ^ ) over it, a "C" with an "=" through it, and
the letters "ce" mashed together.
Oh, I think we'd already established that, since I'm also using trn and
vi. :-) (And yes, I use a text email reader, pine, for most of my
email, too.)
>Keane wrote:
>>
>> Keane, who's back to a ASCII/ISO-8859 charset...
>
>The issue isn't with the character set
Yes, I know that. I was, however, changing character sets
to see if default Unix would understand one over another.
Nope, and I switched back to one that has a greater compatibility.
Keane