Script for Support

[Khalid Abuhakmeh]

Hello RavenDB team,

I noticed that a lot of requests come in that are hard to diagnose, so can there be a small executable that can run on a server that will gather all the things you need to help diagnose an issue?

    Raven.Support.exe --url http://localhost

This will possibly do several things.

- Get logs from RavenDB instance

- Get a list of running processes

- Find what permissions RavenDB has

- Do a raven.dump with indexes, docs, and other stuff.

- Get machine resource utilization.

- Zip it all up

This would make things easier for people to run the same thing and know what to do. I'm sure people are frustrated by the time they reach out to the group, and this would help lessen that frustration.

The Raven.Support.exe could also use the license.xml key to put that data into a priority queue.

Just a thought.

Thanks,

Khalid

[Chris Marisic]

Seems like it would make HR's lives alot better

[Oren Eini (Ayende Rahien)]

Yes, we already have this planned.

See: http://issues.hibernatingrhinos.com/issue/RavenDB-1099

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[Khalid Abuhakmeh]

Sweet, looks good to me. Might save you guys a lot of headache.

[Oren Eini (Ayende Rahien)]

That is the idea