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Article Title: How the Incarnated Cloud Clinic Management System Became Successful in Handling Common Issues Faced by Physicians
Author: SBS
Word Count: 838
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It is believed that the physicians are grumpy and reluctant to change. The worst thing is, still so many physicians are stuck to the calculators and then to the less critical computer systems. Physicians often forget their passwords and they often forget their new passwords. Physicians from all over the universe anathemize, even the best clinic management systems deployed in their clinics. They will call service providers when their system crashes. They will call when the voice recognition system is not working and they will call even when the system is slow due to poor internet connectivity.
Having understood all the problems faced by physicians at the time of handling clinic management system offering the easiest user interface, IT professionals finally decided to take the clinic management system on cloud platforms. The wedding of technology with medicine yielded the best results so far by developing cloud-based clinic management system.
Three Major Issues Faced by Doctors and the Solutions Offered By Cloud Clinic Management System
Issue# 1: Overall, the health industry is considered as an elephantine billing and collection industry. In fact, billing and payments are the core and important utilities of the small, medium as well as big health facility centers.
Solution: With advanced billing and invoice module, the cloud clinic management system has made it possible to hear the keystroke and mouse clicks echoing through the sounds of suffering humans. Elegant dashboards, integration with different payment gateways, invoice generation and facility to accept online payments makes modern billing modules exceptionally comprehensive and imperatively long lasting.
Issue# 2: Safety and data security have always been the prime concern of physicians while using even the top-notch clinic software. With changing technology, we are living in the world that dances on the fingertips of hackers and thieves. Doctors usually never indulge into tracking quality, speed or efficiency of their practice. Every doctor either using CMS or not, is busy seeing patients, figuring out their problems and focusing on faster recovery of the sufferer. Therefore, doctors really have little time in hand to log on and complete the formalities and necessities required to update the data and use the software to its full potential.
Solution: A single login and a single password for easy entry and safe exit, in all the comprehensive modules of the cloud-based system, save time of the doctors and relieve them of the unnecessary task to remember or memorize different login details, for different modules. However, still many doctors believe that remembering those login details is an obnoxious and redundant job. In many instances, such hindrances create obstacles in being efficient. Many cloud clinic management systems have already started offering biometric login with thumbprints. In the near future, this technology for sure is going to be applied in an extravagant manner.
Issue# 3: Coming to tech support and backups, there is no other option, but every CMS user has to use this functionality. Doctors insist it would be good if cloud platform offers them parallel backup functionality whenever any issue appears either a tech problem or an ongoing system maintenance or update. Systems crash or downtime in the system is not something that can be taken easily. People get sick at any time and if a patient is having a heart attack when the system is down, it does not mean that the patient cannot be treated unless the system gains momentum.
Solution: Information Technology industry has understood that the health industry of all is the only industry that needs round the clock service. Even a small problem or a little defect in the system can be disastrous for the doctors using the systems as well to the service providers. Therefore, the cloud-based clinic software offers no downtime, no lagging, regular data backup and round the clock customer support. As the system is on the cloud platform, it makes it easier for the service provider to offer seamless services even during software updating without causing system slowdown or without causing any downtime issues. In addition to that, frequent data backup at multiple locations improves safety, accessibility and functionality of data storage and data access.
Bottom Line
The first thing both IT and Health industry should understand is, medicine is a field with a primary motive to treat and take care of sick, ill and suffering people. Any system that fails to offer convenience, flexibility and ease in its motive is a shame not only to the health industry but also to the IT industry. Therefore, it is necessary that the health industry should understand the limitations of the IT industry and IT people should understand the limitations of physicians. With increased coordination, with enhanced interdependence and with mutual understanding, still there happens to be enough scope for creating a lot more comprehensive, user friendly and problem free clinic management system on the cloud platform.
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