Outsourcing And The Small Business
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Ken O'Brien
Apr 2, 2013, 6:00:04 AM4/2/13
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Ken O'Brien
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Article Title: Outsourcing And The Small Business
Author: Ken O'Brien
Word Count: 322
Article URL: http://www.isnare.com/?aid=136746&ca=Business
Format: 64cpl
Contact The Author: http://www.isnare.com/eta.php?aid=136746
Easy Publish Tool: http://www.isnare.com/html.php?aid=136746
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Many basic IT services are very general and not business specific. Services such as anti-virus protection, data backup and IT support can benefit from the economy of scale an outsourcing organisation offers. For a small business taking care of these areas effectively may prove difficult. While there is a cost associated with outsourcing there is a far higher cost to not maintaining and looking after IT services.
The main benefit outsourcing can offer is expert support without the associated inhouse costs. It can take care of systems security, data backup or even provide complex system support. For small business the key attraction here is that expert support. Even in organisations with their own IT support there may be some benefit through the outsourcing of selected IT services.
A further advantage of outsourcing is that a business can choose which individual services to allocate to an outside provider. Different services can be provided by different suppliers, although this may involve extra management.
A potential downside of outsourcing can be the loss of control over IT systems and possible loss of expertise to the business. This is true if there are key systems that the business depends on. This may not be what the business wants, especially if it has invested heavily in technology.
One way to overcome this possible loss of control is for an organisation to agree levels of service with their outsourcing partner.
These should include
● Guarantee of service
● Specified service hours
● Level of support provided
● Security policies for customer systems
● Data Protection policies
IT outsourcing is not a panacea and for some SMEs it may not provide any immediate solutions, but given the growing complexity of IT systems, it is something that should be considered.Just because a business is small it doesn�t mean it�s not entitled to quality support.
About The Author: Ken O�Brien runs Spear IT (http://www.spearitlouth.ie) , a computer services company based in Drogheda, Ireland. The company provides managed support and online backup solutions. Spear IT outsources all of its support needs.
Please use the HTML version of this article at:
http://www.isnare.com/html.php?aid=136746
*********************** ARTICLE END ***********************
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Message delivered directly to members of the group:
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*****************************************************************
Please consider this free-reprint article written by:
Ken O'Brien
*****************************
IMPORTANT - Publication/Reprint Terms
- You have permission to publish this article electronically in free-only publications such as a website or an ezine as long as the bylines are included.
- You are not allowed to use this article for commercial purposes. The article should only be reprinted in a publicly accessible website and not in a members-only commercial site.
- You are not allowed to post/reprint this article in any sites/publications that contains or supports hate, violence, porn and warez or any indecent and illegal sites/publications.
- You are not allowed to use this article in UCE (Unsolicited Commercial Email) or SPAM. This article MUST be distributed in an opt-in email list only.
- If you distribute this article in an ezine or newsletter, we ask that you send a copy of the newsletter or ezine that contains the article to http://www.isnare.com/eta.php?aid=136746
- If you post this article in a website/forum/blog, ALL links MUST be set to hyperlinks and we ask that you send a copy of the URL where the article is posted to http://www.isnare.com/eta.php?aid=136746
- We request that you ask permission from the author if you want to publish this article in print.
The role of iSnare.com is only to distribute this article as part of its Article Distribution feature ( http://www.isnare.com/distribution.php ). iSnare.com does NOT own this article, please respect the author's copyright and this publication/reprint terms. If you do not agree to any of these terms, please do not reprint or publish this article.
*****************************
Article Title: Outsourcing And The Small Business
Author: Ken O'Brien
Word Count: 322
Article URL: http://www.isnare.com/?aid=136746&ca=Business
Format: 64cpl
Contact The Author: http://www.isnare.com/eta.php?aid=136746
Easy Publish Tool: http://www.isnare.com/html.php?aid=136746
*********************** ARTICLE START ***********************
Many basic IT services are very general and not business specific. Services such as anti-virus protection, data backup and IT support can benefit from the economy of scale an outsourcing organisation offers. For a small business taking care of these areas effectively may prove difficult. While there is a cost associated with outsourcing there is a far higher cost to not maintaining and looking after IT services.
The main benefit outsourcing can offer is expert support without the associated inhouse costs. It can take care of systems security, data backup or even provide complex system support. For small business the key attraction here is that expert support. Even in organisations with their own IT support there may be some benefit through the outsourcing of selected IT services.
A further advantage of outsourcing is that a business can choose which individual services to allocate to an outside provider. Different services can be provided by different suppliers, although this may involve extra management.
A potential downside of outsourcing can be the loss of control over IT systems and possible loss of expertise to the business. This is true if there are key systems that the business depends on. This may not be what the business wants, especially if it has invested heavily in technology.
One way to overcome this possible loss of control is for an organisation to agree levels of service with their outsourcing partner.
These should include
● Guarantee of service
● Specified service hours
● Level of support provided
● Security policies for customer systems
● Data Protection policies
IT outsourcing is not a panacea and for some SMEs it may not provide any immediate solutions, but given the growing complexity of IT systems, it is something that should be considered.Just because a business is small it doesn�t mean it�s not entitled to quality support.
About The Author: Ken O�Brien runs Spear IT (http://www.spearitlouth.ie) , a computer services company based in Drogheda, Ireland. The company provides managed support and online backup solutions. Spear IT outsources all of its support needs.
Please use the HTML version of this article at:
http://www.isnare.com/html.php?aid=136746
*********************** ARTICLE END ***********************
- To distribute your articles go to http://www.isnare.com/distribution.php
- For more free-reprint articles go to http://www.isnare.com
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