Using Microsoft CRM
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Sayed Ally
Mar 25, 2013, 11:30:14 AM3/25/13
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Article Title: Using Microsoft CRM
Author: Sayed Ally
Word Count: 433
Article URL: http://www.isnare.com/?aid=145853&ca=Internet
Format: 64cpl
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Microsoft, as it is so good at doing, has captured the largest slice of the pie of a certain technology market segment known as the CRM technology market. At least for now.
Microsoft offers more than just one CRM technology program. So. What to do, what to do? Well, the place to start is with knowing just what Microsoft CRM technology is meant to be used for.
To begin with, CRM is all about the client. There are those companies who learn that Microsoft has a hot new technological tool and go ahead and purchase and install the MS CRM stuff on all of their computers and then forget what it's all about, if they even knew in the first place. Elaborate investments in IT software are not getting to the heart of the CRM matter, which is all about customer service and customer retention. CRM is about giving customers the easiest, most personable, and most convenient contact experience with a business that they can possibly hope for. Oh, and yes, it's also all about getting referrals. From customers.
MS CRM technology allows you to provide on-demand customer and prospect relations. That is, this software comes with support, and is able to be learned and mastered by those who really need to use it, not just your IT department. In fact, with Microsoft's CRM technology, you really don't need an IT department (at least, you don't need one for guiding your CRM program!).
Keep in mind that CRM is more than software. CRM is a set of marketing and customer service principles that began to be developed nearly 20 years before Microsoft's CRM software technology was ever developed. The technology is only a way of streamlining the principles that should already be in place in your business practice. It is a process of constant learning. You as a business learn from your clients and grow accordingly. CRM technology gets you closer to your clients. The closer you get, the better. CRM methods and software are tools by which you can analyze and learn from the data you glean from you clients. You need to know what CRM technologies are to be used for and how to use them before they can become an effective and integral part of your business.
If understood rightly, Microsoft's CRM software is something that will be very helpful to your business. In fact, Microsoft's CRM data can be accessed via Blackberry and that type of device. Just keep the clients in mind at all times when using this technology.
About The Author: Sayed Ally, is the lead CRM Analyst. His company provides, http://www.crmsoftwareprovider.com/ Sayed can be reached at Tel : (905) 815- 1995 ext 22, email: aSa...@cqsolutions.com
Please use the HTML version of this article at:
http://www.isnare.com/html.php?aid=145853
*********************** ARTICLE END ***********************
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Message delivered directly to members of the group:
publish-the...@googlegroups.com
*****************************************************************
Please consider this free-reprint article written by:
Sayed Ally
*****************************
IMPORTANT - Publication/Reprint Terms
- You have permission to publish this article electronically in free-only publications such as a website or an ezine as long as the bylines are included.
- You are not allowed to use this article for commercial purposes. The article should only be reprinted in a publicly accessible website and not in a members-only commercial site.
- You are not allowed to post/reprint this article in any sites/publications that contains or supports hate, violence, porn and warez or any indecent and illegal sites/publications.
- You are not allowed to use this article in UCE (Unsolicited Commercial Email) or SPAM. This article MUST be distributed in an opt-in email list only.
- If you distribute this article in an ezine or newsletter, we ask that you send a copy of the newsletter or ezine that contains the article to http://www.isnare.com/eta.php?aid=145853
- If you post this article in a website/forum/blog, ALL links MUST be set to hyperlinks and we ask that you send a copy of the URL where the article is posted to http://www.isnare.com/eta.php?aid=145853
- We request that you ask permission from the author if you want to publish this article in print.
The role of iSnare.com is only to distribute this article as part of its Article Distribution feature ( http://www.isnare.com/distribution.php ). iSnare.com does NOT own this article, please respect the author's copyright and this publication/reprint terms. If you do not agree to any of these terms, please do not reprint or publish this article.
*****************************
Article Title: Using Microsoft CRM
Author: Sayed Ally
Word Count: 433
Article URL: http://www.isnare.com/?aid=145853&ca=Internet
Format: 64cpl
Contact The Author: http://www.isnare.com/eta.php?aid=145853
Easy Publish Tool: http://www.isnare.com/html.php?aid=145853
*********************** ARTICLE START ***********************
Microsoft, as it is so good at doing, has captured the largest slice of the pie of a certain technology market segment known as the CRM technology market. At least for now.
Microsoft offers more than just one CRM technology program. So. What to do, what to do? Well, the place to start is with knowing just what Microsoft CRM technology is meant to be used for.
To begin with, CRM is all about the client. There are those companies who learn that Microsoft has a hot new technological tool and go ahead and purchase and install the MS CRM stuff on all of their computers and then forget what it's all about, if they even knew in the first place. Elaborate investments in IT software are not getting to the heart of the CRM matter, which is all about customer service and customer retention. CRM is about giving customers the easiest, most personable, and most convenient contact experience with a business that they can possibly hope for. Oh, and yes, it's also all about getting referrals. From customers.
MS CRM technology allows you to provide on-demand customer and prospect relations. That is, this software comes with support, and is able to be learned and mastered by those who really need to use it, not just your IT department. In fact, with Microsoft's CRM technology, you really don't need an IT department (at least, you don't need one for guiding your CRM program!).
Keep in mind that CRM is more than software. CRM is a set of marketing and customer service principles that began to be developed nearly 20 years before Microsoft's CRM software technology was ever developed. The technology is only a way of streamlining the principles that should already be in place in your business practice. It is a process of constant learning. You as a business learn from your clients and grow accordingly. CRM technology gets you closer to your clients. The closer you get, the better. CRM methods and software are tools by which you can analyze and learn from the data you glean from you clients. You need to know what CRM technologies are to be used for and how to use them before they can become an effective and integral part of your business.
If understood rightly, Microsoft's CRM software is something that will be very helpful to your business. In fact, Microsoft's CRM data can be accessed via Blackberry and that type of device. Just keep the clients in mind at all times when using this technology.
About The Author: Sayed Ally, is the lead CRM Analyst. His company provides, http://www.crmsoftwareprovider.com/ Sayed can be reached at Tel : (905) 815- 1995 ext 22, email: aSa...@cqsolutions.com
Please use the HTML version of this article at:
http://www.isnare.com/html.php?aid=145853
*********************** ARTICLE END ***********************
- To distribute your articles go to http://www.isnare.com/distribution.php
- For more free-reprint articles go to http://www.isnare.com
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