To Select a Great Name For Your Product, Avoid Outlandish Pronunciation

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Marcia Yudkin

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Apr 23, 2013, 8:10:08 AM4/23/13
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Article Title: To Select a Great Name For Your Product, Avoid Outlandish Pronunciation
Author: Marcia Yudkin
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In a health magazine to which I subscribe, a full page ad showing a woman in hat, sweater and mittens stopped me cold. �Find relief this cold and flu season. Look to Xlear,� read the headline and subhead.

Not only did this pitch seem badly timed for April, I wondered why in the world would someone name a cold and flu remedy what would most logically be pronounced �ex-lear.� The only associations that came up for me for the �lear� portion of the name were Lear jets and King Lear of Shakespeare fame, neither of which seemed like a plausible reference.

My wondering turned to incredulity when I read on: �Xlear (pronounced �clear�) is the only saline nasal spray with Xylitol, clinically proven to...� Pronounced �clear�?!

In the name Xylitol, the letter X is obviously pronounced like a Z, following the pattern of �xylophone.� Normally a brand using an unusual first letter would want users to mimic the sound of the key ingredient in the sound of the brand name. This would make Xlear sound like �zlear� - odd, but with a rationale and precedents.

Yet the company tells us to pronounce the initial X in Xlear like a K! I pulled the American Heritage College Dictionary down from my shelf and confirmed, as I suspected, that not one of the English words listed there as beginning with X had a recommended pronounciation of K.

(�Xhosa,� the name of a Bantu tribe, is pronounced �Kosa,� and it has an alternate spelling of �Xosa,� but not one in 10 million English speakers would ever have run across that usage.)

Imagine telling someone over the phone �Clear - spelled with an X.� Where could the X go? It would be as weird as telling them �Gear - spelled with a S� or �Year - spelled with an M.�

Don't hobble a product with a pronunciation that mismatches the spelling so wildly that no one would ever guess how to say it correctly. A good rule of thumb is that if you need to tell customers how to say the name, it�s a poor choice. People who can�t pronounce a name are often reluctant to ask for the product, and when they barrel on ahead and get it wrong, those serving them may not recognize what they�re looking for. And any weirdly spelled name, pronounceable or not, certainly cuts down on word-of-mouth recommendations.

Other examples I�ve run across in recent years include Cuil, an Internet search engine that claimed the name was an old Irish word for �knowledge.� Every press release noted that the name was pronounced �cool.� They had to say that, or people would have been talking about �coo-eel.� Unsurprisingly, the site quietly disappeared from the Net after about two years.

Also ill-fated was a company called K-III Communications, which people were never sure how to pronounce. Should it be said as �K � I � I � I,� or even �Kill�? The firm�s fortunes lifted when it renamed itself Primedia.

Still not convinced? Do a Google search to see how much ink has been devoted to the question of how to pronounce �Touareg,� a car model from Volkswagen. You do not want the buzz about your product to be about its pronunciation! Avoid that with a name that is intuitive, easy and unambiguous to say out loud when seeing it for the first time.


About The Author: Marcia Yudkin is Head Stork of Named At Last, which brainstorms catchy business or product names and tag lines. For a systematic process of coming up with a snappy new name, download, free, "19 Steps to the Perfect Company Name, Product Name or Tag Line": http://www.namedatlast.com/19steps.htm

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