Web Images Videos Maps News Shopping Gmail more »
Recently Visited Groups | Help | Sign in
Google Groups Home
Discussions > Publicity Tools > Email subscriber having trouble opening feedburner email
There are currently too many topics in this group that display first. To make this topic appear first, remove this option from another topic.
There was an error processing your request. Please try again.
flag
  Messages 1 - 25 of 27 - Collapse all  -  Translate all to Translated (View all originals)   Newer >
The group you are posting to is a Usenet group. Messages posted to this group will make your email address visible to anyone on the Internet.
Your reply message has not been sent.
Your post was successful
 
From:
To:
Cc:
Followup To:
Add Cc | Add Followup-to | Edit Subject
Subject:
Validation:
For verification purposes please type the characters you see in the picture below or the numbers you hear by clicking the accessibility icon. Listen and type the numbers you hear
 
asgordon  
View profile  
(3 users)  More options May 25, 1:27 pm
From: asgordon
Date: Mon, 25 May 2009 10:27:55 -0700 (PDT)
Local: Mon, May 25 2009 1:27 pm
Subject: Email subscriber having trouble opening feedburner email
I have an email subscriber to my feed (feeds2.feedburner.com/
invivoblog) that describes the following problem:

Today’s In Vivo Blog [email] just came in – it caused my other apps to
freeze for 10 seconds while Outlook was receiving it (i.e., even
before it appeared in my inbox).  And then it took me 84 seconds (I
counted really slowly) for the Blog email to open.  And then when I
went to print this email, my computer gave the message (I now always
get with In Vivo Emails):  “Contacting \\blogger.googleusercontact.
for information”.

He says that for the past week or so the email causes his computer to
hang up and he has to reboot.  No other email subscriber has raised
this issue (we have several thousand).

Any thoughts / suggestions on what to tell the subscriber?


    Forward  
You must Sign in before you can post messages.
To post a message you must first join this group.
Please update your nickname on the subscription settings page before posting.
You do not have the permission required to post.
Kevinbuckleywfb  
View profile  
(1 user)  More options May 25, 4:06 pm
From: Kevinbuckleywfb
Date: Mon, 25 May 2009 13:06:46 -0700 (PDT)
Local: Mon, May 25 2009 4:06 pm
Subject: Re: Email subscriber having trouble opening feedburner email
I am having this exact problem, same message, same hang. -- Although I
will say this happens in Outlook 2007, but not when I read the email
msg in Thunderbird.

I am assuming that somewhere in the rss, is a link to an image to
something on blogger.googleusercontact.??? (dot com?) that can't be
resolved, so Outlook hangs.

Sure hope they fix this soon!

On May 25, 12:27 pm, asgordon wrote:


    Forward  
You must Sign in before you can post messages.
To post a message you must first join this group.
Please update your nickname on the subscription settings page before posting.
You do not have the permission required to post.
Kevinbuckleywfb  
View profile  
(1 user)  More options May 25, 4:19 pm
From: Kevinbuckleywfb
Date: Mon, 25 May 2009 13:19:12 -0700 (PDT)
Local: Mon, May 25 2009 4:19 pm
Subject: Re: Email subscriber having trouble opening feedburner email
I have found the culprit.  Looking at the html source of the email
that Feedburner sends, at the bottom of the post (the rss of your
website) it has this code:

<div class=3D"blogger-post-footer"><img width=3D'1' height=3D'1'
src=3D=
'//blogger.googleusercontent.com/tracker/
3526601361014599851-84343643078307=
09056?l=3Dwww.yoursitee.com'/></div>

Now .. Outlook is trying to load an image from //
blogger.googleusercontent.com -- looks like the programmer forgot the
http: because .. Outlook is going to look for a computer on YOUR LAN
that equals //blogger.googleusercontent.com .. finding none, it will
hang as Windows goes about looking for that PC.

After a good minute or two, control will return to Outlook, but most
people will get think their machine is frozen far before that.

ATTENTION FEEDBURNER IT STAFF: You have a bug.  Please fix it!!!

On May 25, 3:06 pm, Kevinbuckleywfb wrote:


    Forward  
You must Sign in before you can post messages.
To post a message you must first join this group.
Please update your nickname on the subscription settings page before posting.
You do not have the permission required to post.
cucicucicoo  
View profile  
(1 user)  More options May 26, 3:23 am
From: cucicucicoo
Date: Tue, 26 May 2009 00:23:00 -0700 (PDT)
Subject: Re: Email subscriber having trouble opening feedburner email
I also heard from a subscriber (with a mac, though) that this was
happening, so I also subscribed and found that it happens with my
outlook 2007, too. Is there any way to fix it ourselves? Or to make
sure that the feedburner people fix it?

    Forward  
You must Sign in before you can post messages.
To post a message you must first join this group.
Please update your nickname on the subscription settings page before posting.
You do not have the permission required to post.
Kevinbuckleywfb  
View profile  
(1 user)  More options May 29, 12:12 pm
From: Kevinbuckleywfb
Date: Fri, 29 May 2009 09:12:08 -0700 (PDT)
Local: Fri, May 29 2009 12:12 pm
Subject: Re: Email subscriber having trouble opening feedburner email
This is really pissing me off.  Every one who opens a feeburner email
in Outlook 2007 is getting hung.  When will this be fixed?  Ever?
Hello??

    Forward  
You must Sign in before you can post messages.
To post a message you must first join this group.
Please update your nickname on the subscription settings page before posting.
You do not have the permission required to post.
djdeedle  
View profile  
(1 user)  More options May 29, 1:49 pm
From: djdeedle
Date: Fri, 29 May 2009 10:49:36 -0700 (PDT)
Local: Fri, May 29 2009 1:49 pm
Subject: Re: Email subscriber having trouble opening feedburner email
Getting the same problem.  Outlook hangs when opening feedburner
email.  Is there any way other than this group discussion to get
google/feedburner to do anything to fix this?

On May 29, 12:12 pm, Kevinbuckleywfb wrote:


    Forward  
You must Sign in before you can post messages.
To post a message you must first join this group.
Please update your nickname on the subscription settings page before posting.
You do not have the permission required to post.
BlueLaVaMedia  
View profile  
(1 user)  More options May 29, 2:14 pm
From: BlueLaVaMedia
Date: Fri, 29 May 2009 11:14:43 -0700 (PDT)
Local: Fri, May 29 2009 2:14 pm
Subject: Re: Email subscriber having trouble opening feedburner email
Hey I have the same problem too.  Are they going to fix this or
what??????????  I have over 400 subscribers to my feed.

Jason

On May 25, 1:27 pm, asgordon wrote:


    Forward  
You must Sign in before you can post messages.
To post a message you must first join this group.
Please update your nickname on the subscription settings page before posting.
You do not have the permission required to post.
BlueLaVaMedia  
View profile  
(1 user)  More options May 29, 2:16 pm
From: BlueLaVaMedia
Date: Fri, 29 May 2009 11:16:31 -0700 (PDT)
Local: Fri, May 29 2009 2:16 pm
Subject: Re: Email subscriber having trouble opening feedburner email
ATTENCION FEED DITTLES.  FIX THIS OR WE WILL ATTACK IN MASSES

On May 29, 1:49 pm, djdeedle wrote:


    Forward  
You must Sign in before you can post messages.
To post a message you must first join this group.
Please update your nickname on the subscription settings page before posting.
You do not have the permission required to post.
sotskiy  
View profile  
(1 user)  More options May 31, 5:23 am
From: sotskiy
Date: Sun, 31 May 2009 02:23:34 -0700 (PDT)
Local: Sun, May 31 2009 5:23 am
Subject: Re: Email subscriber having trouble opening feedburner email
It's really annoying. Outlook frezzes for 10-30 seconds when open
posts! Please fix it.

On 29 май, 22:16, BlueLaVaMedia wrote:


    Forward  
You must Sign in before you can post messages.
To post a message you must first join this group.
Please update your nickname on the subscription settings page before posting.
You do not have the permission required to post.
Rick Klau  
View profile  
 More options Jun 2, 2:57 pm
From: Rick Klau
Date: Tue, 2 Jun 2009 11:57:09 -0700 (PDT)
Local: Tues, Jun 2 2009 2:57 pm
Subject: Re: Email subscriber having trouble opening feedburner email
Hi - this actually appears to be a Blogger issue, not a FeedBurner
issue. That image URL is referencing a Blogger image, and the URL was
changed to accommodate both http:// and https:// environments (several
users had complained). Unfortunately, it appears that Outlook has a
bug in dealing with // as a URL string. We're looking into it, I'll
report back.

--Rick Klau
(former VP/Publisher Services at FeedBurner, now Blogger Product
Manager)

On May 31, 2:23 am, sotskiy wrote:


    Forward  
You must Sign in before you can post messages.
To post a message you must first join this group.
Please update your nickname on the subscription settings page before posting.
You do not have the permission required to post.
Phil Hollows  
View profile  
 More options Jun 2, 3:47 pm
From: Phil Hollows
Date: Tue, 2 Jun 2009 12:47:37 -0700 (PDT)
Local: Tues, Jun 2 2009 3:47 pm
Subject: Re: Email subscriber having trouble opening feedburner email
Thanks to this thread FeedBlitz has deployed a workaround to eliminate
this issue for emails powered by FeedBlitz -
http://blog.feedblitz.com/2009/06/outlook-hangs-opening-emails-solved...

On May 31, 5:23 am, sotskiy wrote:


    Forward  
You must Sign in before you can post messages.
To post a message you must first join this group.
Please update your nickname on the subscription settings page before posting.
You do not have the permission required to post.
djdeedle  
View profile  
 More options Jun 3, 1:28 pm
From: djdeedle
Date: Wed, 3 Jun 2009 10:28:45 -0700 (PDT)
Local: Wed, Jun 3 2009 1:28 pm
Subject: Re: Email subscriber having trouble opening feedburner email
Has there been any resolution on this?  My Feedburner email
subscribers are still having the Outlook hanging problem.

On Jun 2, 2:57 pm, Rick Klau wrote:


    Forward  
You must Sign in before you can post messages.
To post a message you must first join this group.
Please update your nickname on the subscription settings page before posting.
You do not have the permission required to post.
pete.foster  
View profile  
 More options Jun 4, 1:22 pm
From: pete.foster
Date: Thu, 4 Jun 2009 10:22:36 -0700 (PDT)
Local: Thurs, Jun 4 2009 1:22 pm
Subject: Re: Email subscriber having trouble opening feedburner email
Does anyone know anything more about getting this resolved?  I can't
find any other reference to the problem apart from here and it isn't
on 'Known Issues for Blogger' (http://knownissues.blogspot.com) as far
as I can see.

I'm really getting desperate - my subscribers are cancelling to avoid
the problem.

On Jun 3, 6:28 pm, djdeedle wrote:


    Forward  
You must Sign in before you can post messages.
To post a message you must first join this group.
Please update your nickname on the subscription settings page before posting.
You do not have the permission required to post.
djdeedle  
View profile  
 More options Jun 5, 1:43 pm
From: djdeedle
Date: Fri, 5 Jun 2009 10:43:03 -0700 (PDT)
Local: Fri, Jun 5 2009 1:43 pm
Subject: Re: Email subscriber having trouble opening feedburner email
This problem persists.  Google/Feedburner apparently don't care.

On Jun 4, 1:22 pm, pete.foster wrote:


    Forward  
You must Sign in before you can post messages.
To post a message you must first join this group.
Please update your nickname on the subscription settings page before posting.
You do not have the permission required to post.
asgordon  
View profile  
(1 user)  More options Jun 5, 2:24 pm
From: asgordon
Date: Fri, 5 Jun 2009 11:24:30 -0700 (PDT)
Local: Fri, Jun 5 2009 2:24 pm
Subject: Re: Email subscriber having trouble opening feedburner email
I'm having more complaints as well. As Feedblitz seems to have
implemented a work-around, it maybe time to look into alternatives for
Feedburner.  I don't particularly care whether the problem is with
Blogger or Feedburner, as they are both owned by Google.

On Jun 5, 1:43 pm, djdeedle wrote:


    Forward  
You must Sign in before you can post messages.
To post a message you must first join this group.
Please update your nickname on the subscription settings page before posting.
You do not have the permission required to post.
djdeedle  
View profile  
(1 user)  More options Jun 5, 3:10 pm
From: djdeedle
Date: Fri, 5 Jun 2009 12:10:28 -0700 (PDT)
Local: Fri, Jun 5 2009 3:10 pm
Subject: Re: Email subscriber having trouble opening feedburner email
So say we all.  Feedblitz it is.

On Jun 5, 2:24 pm, asgordon wrote:


    Forward  
You must Sign in before you can post messages.
To post a message you must first join this group.
Please update your nickname on the subscription settings page before posting.
You do not have the permission required to post.
artimundi  
View profile  
(1 user)  More options Jun 7, 5:43 am
From: artimundi
Date: Sun, 7 Jun 2009 02:43:01 -0700 (PDT)
Local: Sun, Jun 7 2009 5:43 am
Subject: Re: Email subscriber having trouble opening feedburner email
I am still getting this terrible problem too.. looked for ages to see
why it was happening. Is there anyone else we can complain to?

On May 25, 1:27 pm, asgordon wrote:


    Forward  
You must Sign in before you can post messages.
To post a message you must first join this group.
Please update your nickname on the subscription settings page before posting.
You do not have the permission required to post.
asgordon  
View profile  
 More options Jun 8, 1:35 pm
From: asgordon
Date: Mon, 8 Jun 2009 10:35:23 -0700 (PDT)
Local: Mon, Jun 8 2009 1:35 pm
Subject: Re: Email subscriber having trouble opening feedburner email
I found a work-around.

I created a Yahoo Pipe that adds the "http:" in front of the "//
blogger.googleusercontent.com/tracker/..." and replaced the original
feed in Feedburner with the corrected Yahoo Pipes feed.  This seems to
work.

You can find an example of the pipe here:
http://pipes.yahoo.com/pipes/pipe.info?_id=cb15c4a9d46b556bcda11a5e19...

It uses the Regex module to do a search/replace and add the "http:"

Don't forget to ping Feedburner after you make the change to get it to
refresh the feed.

Hopefully this won't introduce any other errors or problems, but so
far, so good.

On Jun 7, 5:43 am, artimundi wrote:


    Forward  
You must Sign in before you can post messages.
To post a message you must first join this group.
Please update your nickname on the subscription settings page before posting.
You do not have the permission required to post.
WDIN  
View profile  
(1 user)  More options Jun 8, 2:44 pm
From: WDIN
Date: Mon, 8 Jun 2009 11:44:12 -0700 (PDT)
Local: Mon, Jun 8 2009 2:44 pm
Subject: Re: Email subscriber having trouble opening feedburner email
We are experiencing similar problems with our readers who use Outlook
as their primary email client.  It would be great if Feedburner/
Blogger could just fix the formatting bug.

On Jun 2, 1:57 pm, Rick Klau wrote:


    Forward  
You must Sign in before you can post messages.
To post a message you must first join this group.
Please update your nickname on the subscription settings page before posting.
You do not have the permission required to post.
Kevinbuckleywfb  
View profile  
(2 users)  More options Jun 9, 10:48 am
From: Kevinbuckleywfb
Date: Tue, 9 Jun 2009 07:48:43 -0700 (PDT)
Local: Tues, Jun 9 2009 10:48 am
Subject: Re: Email subscriber having trouble opening feedburner email
asgordon-

That's an awesome idea .. I copied your pipe and replaced it with my
blogspot feed and it appeared to work great.

Unfortunately, when I replaced the feed in feedburner with the new
piped one, Feedburner says "The URL does not appear to reference a
valid XML file. We encountered the following problem: Unknown feed
format encountered (The root element is [Element: <html/>])"

.. and doesn't accept the change in feed.  Still screwed!

Thanks for the suggestion, though.

I sent an email to Rick Klau who is from blogger and posted in this
thread 6 days ago .. asked him for an update, and so far, he's blown
me off.  No response.

Honestly, I would think it would take a programmer about 3 minutes to
fix this problem.  What is the hold up?

On Jun 8, 12:35 pm, asgordon wrote:


    Forward  
You must Sign in before you can post messages.
To post a message you must first join this group.
Please update your nickname on the subscription settings page before posting.
You do not have the permission required to post.
WDIN  
View profile  
 More options Jun 9, 5:40 pm
From: WDIN
Date: Tue, 9 Jun 2009 14:40:23 -0700 (PDT)
Local: Tues, Jun 9 2009 5:40 pm
Subject: Re: Email subscriber having trouble opening feedburner email
I am having the same problem with the feed from our blog hanging up in
Outlook.  I am adding my complaint hoping Feedburner or Blogger will
take notice and fix the problem.

On May 25, 12:27 pm, asgordon wrote:


    Forward  
You must Sign in before you can post messages.
To post a message you must first join this group.
Please update your nickname on the subscription settings page before posting.
You do not have the permission required to post.
MickBernard  
View profile  
 More options Jun 9, 7:32 pm
From: MickBernard
Date: Tue, 9 Jun 2009 16:32:14 -0700 (PDT)
Local: Tues, Jun 9 2009 7:32 pm
Subject: Re: Email subscriber having trouble opening feedburner email
Helowwwwww GOOGLE/ BLOGSPOT/FEEDBURNER!!!!!!!!!!!!!!!!!!!!!!!!!!

Please do something. YOU WIN MONEY, WE LOSE>>>>

Is that right for you?

On Jun 9, 6:40 pm, WDIN wrote:


    Forward  
You must Sign in before you can post messages.
To post a message you must first join this group.
Please update your nickname on the subscription settings page before posting.
You do not have the permission required to post.
djdeedle  
View profile  
 More options Jun 10, 2:51 pm
From: djdeedle
Date: Wed, 10 Jun 2009 11:51:05 -0700 (PDT)
Local: Wed, Jun 10 2009 2:51 pm
Subject: Re: Email subscriber having trouble opening feedburner email
The problem STILL persists.  It's gone on for nearly a month.  GET ON
THIS GOOGLE/FEEDBURNER

On Jun 9, 5:40 pm, WDIN wrote:


    Forward  
You must Sign in before you can post messages.
To post a message you must first join this group.
Please update your nickname on the subscription settings page before posting.
You do not have the permission required to post.
FeedBurner Admin Google employee  
View profile  
 More options Jun 10, 4:26 pm
From: FeedBurner Admin
Date: Wed, 10 Jun 2009 13:26:43 -0700 (PDT)
Local: Wed, Jun 10 2009 4:26 pm
Subject: Re: Email subscriber having trouble opening feedburner email
The Blogger team has informed us they have a push going out tonight to
fix this problem.

On Jun 10, 1:51 pm, djdeedle wrote:


    Forward  
You must Sign in before you can post messages.
To post a message you must first join this group.
Please update your nickname on the subscription settings page before posting.
You do not have the permission required to post.
pete.foster  
View profile  
 More options Jun 12, 9:23 am
From: pete.foster
Date: Fri, 12 Jun 2009 06:23:52 -0700 (PDT)
Local: Fri, Jun 12 2009 9:23 am
Subject: Re: Email subscriber having trouble opening feedburner email
It seems to be fixed.

On Jun 10, 9:26 pm, FeedBurner Admin wrote:


    Forward  
You must Sign in before you can post messages.
To post a message you must first join this group.
Please update your nickname on the subscription settings page before posting.
You do not have the permission required to post.
Messages 1 - 25 of 27   Newer >
« Back to Discussions « Newer topic     Older topic »

Create a group - Google Groups - Google Home - Terms of Service - Privacy Policy
©2009 Google