I'm trying to display the data for the World Bank Development
Indicators, and it simply won't load - it just says "loading" and the
graph never appears.
I'm using IE 8, and other websites seem to be loading alright. I have
also tried it on Opera portable and it doesn't work.
Is there a solution to this problem? Has anyone else experienced this?
> I'm trying to display the data for the World Bank Development
> Indicators, and it simply won't load - it just says "loading" and the
> graph never appears.
> I'm using IE 8, and other websites seem to be loading alright. I have
> also tried it on Opera portable and it doesn't work.
> Is there a solution to this problem? Has anyone else experienced this?
> Sorry that you're experiencing problems. Can you post the URL for the
> page that's leading to this error message? Thanks,
> Benjamin Yolken
> Product Manager, Google Public Data Explorer
> On Feb 18, 1:37 am, Amy Davison <amydavi...@gmail.com> wrote:
> > I'm trying to display the data for the World Bank Development
> > Indicators, and it simply won't load - it just says "loading" and the
> > graph never appears.
> > I'm using IE 8, and other websites seem to be loading alright. I have
> > also tried it on Opera portable and it doesn't work.
> > Is there a solution to this problem? Has anyone else experienced this?- Hide quoted text -
Hmm, that's not good. Are you sure that you have Adobe Flash installed
on the machine? You can test this by going to http://www.adobe.com/software/flash/about/.
If that's not the problem, then I'll ask the engineering team to look
into this further. Thanks,
Benjamin Yolken
Product Manager, Google Public Data Explorer
On Feb 23, 3:47 am, Amy Davison <amydavi...@gmail.com> wrote:
> Its all of the pages actually. It seems to be the entire tool that
> isn't working for me. I found it a few months ago and it worked
> perfectly.
> If it helps, I'm in South Africa, and trying to access the page from a
> corporate internet account.
> Thanks,
> Amy
> On Feb 22, 12:43 am, Benjamin Yolken <yol...@google.com> wrote:
> > Sorry that you're experiencing problems. Can you post the URL for the
> > page that's leading to this error message? Thanks,
> > Benjamin Yolken
> > Product Manager, Google Public Data Explorer
> > On Feb 18, 1:37 am, Amy Davison <amydavi...@gmail.com> wrote:
> > > I'm trying to display the data for the World Bank Development
> > > Indicators, and it simply won't load - it just says "loading" and the
> > > graph never appears.
> > > I'm using IE 8, and other websites seem to be loading alright. I have
> > > also tried it on Opera portable and it doesn't work.
> > > Is there a solution to this problem? Has anyone else experienced this?- Hide quoted text -
Could it have something to do with security settings or cookies? I
don't want to make this into a big deal for you guys if its because of
some security setting on our side.
- Amy
On Feb 23, 6:36 pm, Benjamin Yolken <yol...@google.com> wrote:
> Hmm, that's not good. Are you sure that you have Adobe Flash installed
> on the machine? You can test this by going tohttp://www.adobe.com/software/flash/about/.
> If that's not the problem, then I'll ask the engineering team to look
> into this further. Thanks,
> Benjamin Yolken
> Product Manager, Google Public Data Explorer
> On Feb 23, 3:47 am, Amy Davison <amydavi...@gmail.com> wrote:
> > Hi,
> > Its all of the pages actually. It seems to be the entire tool that
> > isn't working for me. I found it a few months ago and it worked
> > perfectly.
> > If it helps, I'm in South Africa, and trying to access the page from a
> > corporate internet account.
> > Thanks,
> > Amy
> > On Feb 22, 12:43 am, Benjamin Yolken <yol...@google.com> wrote:
> > > Sorry that you're experiencing problems. Can you post the URL for the
> > > page that's leading to this error message? Thanks,
> > > Benjamin Yolken
> > > Product Manager, Google Public Data Explorer
> > > On Feb 18, 1:37 am, Amy Davison <amydavi...@gmail.com> wrote:
> > > > I'm trying to display the data for the World Bank Development
> > > > Indicators, and it simply won't load - it just says "loading" and the
> > > > graph never appears.
> > > > I'm using IE 8, and other websites seem to be loading alright. I have
> > > > also tried it on Opera portable and it doesn't work.
> > > > Is there a solution to this problem? Has anyone else experienced this?- Hide quoted text -
> Could it have something to do with security settings or cookies? I
> don't want to make this into a big deal for you guys if its because of
> some security setting on our side.
> - Amy
> On Feb 23, 6:36 pm, Benjamin Yolken <yol...@google.com> wrote:
> > Hmm, that's not good. Are you sure that you have Adobe Flash installed
> > on the machine? You can test this by going tohttp://www.adobe.com/software/flash/about/.
> > If that's not the problem, then I'll ask the engineering team to look
> > into this further. Thanks,
> > Benjamin Yolken
> > Product Manager, Google Public Data Explorer
> > On Feb 23, 3:47 am, Amy Davison <amydavi...@gmail.com> wrote:
> > > Hi,
> > > Its all of the pages actually. It seems to be the entire tool that
> > > isn't working for me. I found it a few months ago and it worked
> > > perfectly.
> > > If it helps, I'm in South Africa, and trying to access the page from a
> > > corporate internet account.
> > > Thanks,
> > > Amy
> > > On Feb 22, 12:43 am, Benjamin Yolken <yol...@google.com> wrote:
> > > > Sorry that you're experiencing problems. Can you post the URL for the
> > > > page that's leading to this error message? Thanks,
> > > > Benjamin Yolken
> > > > Product Manager, Google Public Data Explorer
> > > > On Feb 18, 1:37 am, Amy Davison <amydavi...@gmail.com> wrote:
> > > > > I'm trying to display the data for the World Bank Development
> > > > > Indicators, and it simply won't load - it just says "loading" and the
> > > > > graph never appears.
> > > > > I'm using IE 8, and other websites seem to be loading alright. I have
> > > > > also tried it on Opera portable and it doesn't work.
> > > > > Is there a solution to this problem? Has anyone else experienced this?- Hide quoted text -
> I have the same issue, it loads fine in FireFox.
> Can someone suggest a possible fix.
> Flash is installed with the version 10,1,102,64
> On Feb 24, 8:36 am, Amy Davison <amydavi...@gmail.com> wrote:
> > Thanks,
> > It says I have version 10,1,85,3 installed.
> > Could it have something to do with security settings or cookies? I
> > don't want to make this into a big deal for you guys if its because of
> > some security setting on our side.
> > - Amy
> > On Feb 23, 6:36 pm, Benjamin Yolken <yol...@google.com> wrote:
> > > Hmm, that's not good. Are you sure that you have Adobe Flash installed
> > > on the machine? You can test this by going tohttp://www.adobe.com/software/flash/about/.
> > > If that's not the problem, then I'll ask the engineering team to look
> > > into this further. Thanks,
> > > Benjamin Yolken
> > > Product Manager, Google Public Data Explorer
> > > On Feb 23, 3:47 am, Amy Davison <amydavi...@gmail.com> wrote:
> > > > Hi,
> > > > Its all of the pages actually. It seems to be the entire tool that
> > > > isn't working for me. I found it a few months ago and it worked
> > > > perfectly.
> > > > If it helps, I'm in South Africa, and trying to access the page from a
> > > > corporate internet account.
> > > > Thanks,
> > > > Amy
> > > > On Feb 22, 12:43 am, Benjamin Yolken <yol...@google.com> wrote:
> > > > > Sorry that you're experiencing problems. Can you post the URL for the
> > > > > page that's leading to this error message? Thanks,
> > > > > Benjamin Yolken
> > > > > Product Manager, Google Public Data Explorer
> > > > > On Feb 18, 1:37 am, Amy Davison <amydavi...@gmail.com> wrote:
> > > > > > I'm trying to display the data for the World Bank Development
> > > > > > Indicators, and it simply won't load - it just says "loading" and the
> > > > > > graph never appears.
> > > > > > I'm using IE 8, and other websites seem to be loading alright. I have
> > > > > > also tried it on Opera portable and it doesn't work.
> > > > > > Is there a solution to this problem? Has anyone else experienced this?- Hide quoted text -
> > > > > - Show quoted text -- Hide quoted text -
We've been having trouble reproducing this problem on our test
systems. Can you try loading some visualizations again? If you're
still running into the problem, can you send us your precise IE
version number (found within IE by going to the help menu, then
selecting "About Internet Explorer") and also what flavor of Windows
you're using (e.g., 2000, XP, 7, etc.)? Thanks,
Benjamin Yolken
Product Manager, Google Public Data Explorer
On Feb 24, 12:49 pm, Benjamin Yolken <yol...@google.com> wrote:
> Thanks for the feedback. We're looking into the issue now.
> Benjamin Yolken
> Product Manager, Google Public Data Explorer
> On Feb 24, 11:49 am, Aaron <acooper2...@gmail.com> wrote:
> > I have the same issue, it loads fine in FireFox.
> > Can someone suggest a possible fix.
> > Flash is installed with the version 10,1,102,64
> > On Feb 24, 8:36 am, Amy Davison <amydavi...@gmail.com> wrote:
> > > Thanks,
> > > It says I have version 10,1,85,3 installed.
> > > Could it have something to do with security settings or cookies? I
> > > don't want to make this into a big deal for you guys if its because of
> > > some security setting on our side.
> > > - Amy
> > > On Feb 23, 6:36 pm, Benjamin Yolken <yol...@google.com> wrote:
> > > > Hmm, that's not good. Are you sure that you have Adobe Flash installed
> > > > on the machine? You can test this by going tohttp://www.adobe.com/software/flash/about/.
> > > > If that's not the problem, then I'll ask the engineering team to look
> > > > into this further. Thanks,
> > > > Benjamin Yolken
> > > > Product Manager, Google Public Data Explorer
> > > > On Feb 23, 3:47 am, Amy Davison <amydavi...@gmail.com> wrote:
> > > > > Hi,
> > > > > Its all of the pages actually. It seems to be the entire tool that
> > > > > isn't working for me. I found it a few months ago and it worked
> > > > > perfectly.
> > > > > If it helps, I'm in South Africa, and trying to access the page from a
> > > > > corporate internet account.
> > > > > Thanks,
> > > > > Amy
> > > > > On Feb 22, 12:43 am, Benjamin Yolken <yol...@google.com> wrote:
> > > > > > Sorry that you're experiencing problems. Can you post the URL for the
> > > > > > page that's leading to this error message? Thanks,
> > > > > > Benjamin Yolken
> > > > > > Product Manager, Google Public Data Explorer
> > > > > > On Feb 18, 1:37 am, Amy Davison <amydavi...@gmail.com> wrote:
> > > > > > > I'm trying to display the data for the World Bank Development
> > > > > > > Indicators, and it simply won't load - it just says "loading" and the
> > > > > > > graph never appears.
> > > > > > > I'm using IE 8, and other websites seem to be loading alright. I have
> > > > > > > also tried it on Opera portable and it doesn't work.
> > > > > > > Is there a solution to this problem? Has anyone else experienced this?- Hide quoted text -
> > > > > > - Show quoted text -- Hide quoted text -
I'm using IE 8. The exact version is 8.0.6001.18702. I also tried it
on Opera portable (we don't have Firefox at work, and I'm unable to
install new programs) version 10.53.
I'm using Windows XP Professional service pack 3.
Thanks,
Amy
On Feb 27, 3:03 am, Benjamin Yolken <yol...@google.com> wrote:
> We've been having trouble reproducing this problem on our test
> systems. Can you try loading some visualizations again? If you're
> still running into the problem, can you send us your precise IE
> version number (found within IE by going to the help menu, then
> selecting "About Internet Explorer") and also what flavor of Windows
> you're using (e.g., 2000, XP, 7, etc.)? Thanks,
> Benjamin Yolken
> Product Manager, Google Public Data Explorer
> On Feb 24, 12:49 pm, Benjamin Yolken <yol...@google.com> wrote:
> > Thanks for the feedback. We're looking into the issue now.
> > Benjamin Yolken
> > Product Manager, Google Public Data Explorer
> > On Feb 24, 11:49 am, Aaron <acooper2...@gmail.com> wrote:
> > > I have the same issue, it loads fine in FireFox.
> > > Can someone suggest a possible fix.
> > > Flash is installed with the version 10,1,102,64
> > > On Feb 24, 8:36 am, Amy Davison <amydavi...@gmail.com> wrote:
> > > > Thanks,
> > > > It says I have version 10,1,85,3 installed.
> > > > Could it have something to do with security settings or cookies? I
> > > > don't want to make this into a big deal for you guys if its because of
> > > > some security setting on our side.
> > > > - Amy
> > > > On Feb 23, 6:36 pm, Benjamin Yolken <yol...@google.com> wrote:
> > > > > Hmm, that's not good. Are you sure that you have Adobe Flash installed
> > > > > on the machine? You can test this by going tohttp://www.adobe.com/software/flash/about/.
> > > > > If that's not the problem, then I'll ask the engineering team to look
> > > > > into this further. Thanks,
> > > > > Benjamin Yolken
> > > > > Product Manager, Google Public Data Explorer
> > > > > On Feb 23, 3:47 am, Amy Davison <amydavi...@gmail.com> wrote:
> > > > > > Hi,
> > > > > > Its all of the pages actually. It seems to be the entire tool that
> > > > > > isn't working for me. I found it a few months ago and it worked
> > > > > > perfectly.
> > > > > > If it helps, I'm in South Africa, and trying to access the page from a
> > > > > > corporate internet account.
> > > > > > Thanks,
> > > > > > Amy
> > > > > > On Feb 22, 12:43 am, Benjamin Yolken <yol...@google.com> wrote:
> > > > > > > Sorry that you're experiencing problems. Can you post the URL for the
> > > > > > > page that's leading to this error message? Thanks,
> > > > > > > Benjamin Yolken
> > > > > > > Product Manager, Google Public Data Explorer
> > > > > > > On Feb 18, 1:37 am, Amy Davison <amydavi...@gmail.com> wrote:
> > > > > > > > I'm trying to display the data for the World Bank Development
> > > > > > > > Indicators, and it simply won't load - it just says "loading" and the
> > > > > > > > graph never appears.
> > > > > > > > I'm using IE 8, and other websites seem to be loading alright. I have
> > > > > > > > also tried it on Opera portable and it doesn't work.
> > > > > > > > Is there a solution to this problem? Has anyone else experienced this?- Hide quoted text -
> > > > > > > - Show quoted text -- Hide quoted text -
> > > > > - Show quoted text -- Hide quoted text -
Thanks for sending the extra information. I think we've figured out
what the problem is, and we're working on a fix. I'll post an update
when that has been pushed out.
Benjamin Yolken
Product Manager, Google Public Data Explorer
On Mar 2, 1:03 am, Amy Davison <amydavi...@gmail.com> wrote:
> I'm using IE 8. The exact version is 8.0.6001.18702. I also tried it
> on Opera portable (we don't have Firefox at work, and I'm unable to
> install new programs) version 10.53.
> I'm using Windows XP Professional service pack 3.
> Thanks,
> Amy
> On Feb 27, 3:03 am, Benjamin Yolken <yol...@google.com> wrote:
> > We've been having trouble reproducing this problem on our test
> > systems. Can you try loading some visualizations again? If you're
> > still running into the problem, can you send us your precise IE
> > version number (found within IE by going to the help menu, then
> > selecting "About Internet Explorer") and also what flavor of Windows
> > you're using (e.g., 2000, XP, 7, etc.)? Thanks,
> > Benjamin Yolken
> > Product Manager, Google Public Data Explorer
> > On Feb 24, 12:49 pm, Benjamin Yolken <yol...@google.com> wrote:
> > > Thanks for the feedback. We're looking into the issue now.
> > > Benjamin Yolken
> > > Product Manager, Google Public Data Explorer
> > > On Feb 24, 11:49 am, Aaron <acooper2...@gmail.com> wrote:
> > > > I have the same issue, it loads fine in FireFox.
> > > > Can someone suggest a possible fix.
> > > > Flash is installed with the version 10,1,102,64
> > > > On Feb 24, 8:36 am, Amy Davison <amydavi...@gmail.com> wrote:
> > > > > Thanks,
> > > > > It says I have version 10,1,85,3 installed.
> > > > > Could it have something to do with security settings or cookies? I
> > > > > don't want to make this into a big deal for you guys if its because of
> > > > > some security setting on our side.
> > > > > - Amy
> > > > > On Feb 23, 6:36 pm, Benjamin Yolken <yol...@google.com> wrote:
> > > > > > Hmm, that's not good. Are you sure that you have Adobe Flash installed
> > > > > > on the machine? You can test this by going tohttp://www.adobe.com/software/flash/about/.
> > > > > > If that's not the problem, then I'll ask the engineering team to look
> > > > > > into this further. Thanks,
> > > > > > Benjamin Yolken
> > > > > > Product Manager, Google Public Data Explorer
> > > > > > On Feb 23, 3:47 am, Amy Davison <amydavi...@gmail.com> wrote:
> > > > > > > Hi,
> > > > > > > Its all of the pages actually. It seems to be the entire tool that
> > > > > > > isn't working for me. I found it a few months ago and it worked
> > > > > > > perfectly.
> > > > > > > If it helps, I'm in South Africa, and trying to access the page from a
> > > > > > > corporate internet account.
> > > > > > > Thanks,
> > > > > > > Amy
> > > > > > > On Feb 22, 12:43 am, Benjamin Yolken <yol...@google.com> wrote:
> > > > > > > > Sorry that you're experiencing problems. Can you post the URL for the
> > > > > > > > page that's leading to this error message? Thanks,
> > > > > > > > Benjamin Yolken
> > > > > > > > Product Manager, Google Public Data Explorer
> > > > > > > > On Feb 18, 1:37 am, Amy Davison <amydavi...@gmail.com> wrote:
> > > > > > > > > I'm trying to display the data for the World Bank Development
> > > > > > > > > Indicators, and it simply won't load - it just says "loading" and the
> > > > > > > > > graph never appears.
> > > > > > > > > I'm using IE 8, and other websites seem to be loading alright. I have
> > > > > > > > > also tried it on Opera portable and it doesn't work.
> > > > > > > > > Is there a solution to this problem? Has anyone else experienced this?- Hide quoted text -
> > > > > > > > - Show quoted text -- Hide quoted text -
> > > > > > - Show quoted text -- Hide quoted text -
> Thanks for sending the extra information. I think we've figured out
> what the problem is, and we're working on a fix. I'll post an update
> when that has been pushed out.
> Benjamin Yolken
> Product Manager, Google Public Data Explorer
> On Mar 2, 1:03 am, Amy Davison <amydavi...@gmail.com> wrote:
> > Hi,
> > I'm using IE 8. The exact version is 8.0.6001.18702. I also tried it
> > on Opera portable (we don't have Firefox at work, and I'm unable to
> > install new programs) version 10.53.
> > I'm using Windows XP Professional service pack 3.
> > Thanks,
> > Amy
> > On Feb 27, 3:03 am, Benjamin Yolken <yol...@google.com> wrote:
> > > We've been having trouble reproducing this problem on our test
> > > systems. Can you try loading some visualizations again? If you're
> > > still running into the problem, can you send us your precise IE
> > > version number (found within IE by going to the help menu, then
> > > selecting "About Internet Explorer") and also what flavor of Windows
> > > you're using (e.g., 2000, XP, 7, etc.)? Thanks,
> > > Benjamin Yolken
> > > Product Manager, Google Public Data Explorer
> > > On Feb 24, 12:49 pm, Benjamin Yolken <yol...@google.com> wrote:
> > > > Thanks for the feedback. We're looking into the issue now.
> > > > Benjamin Yolken
> > > > Product Manager, Google Public Data Explorer
> > > > On Feb 24, 11:49 am, Aaron <acooper2...@gmail.com> wrote:
> > > > > I have the same issue, it loads fine in FireFox.
> > > > > Can someone suggest a possible fix.
> > > > > Flash is installed with the version 10,1,102,64
> > > > > On Feb 24, 8:36 am, Amy Davison <amydavi...@gmail.com> wrote:
> > > > > > Thanks,
> > > > > > It says I have version 10,1,85,3 installed.
> > > > > > Could it have something to do with security settings or cookies? I
> > > > > > don't want to make this into a big deal for you guys if its because of
> > > > > > some security setting on our side.
> > > > > > - Amy
> > > > > > On Feb 23, 6:36 pm, Benjamin Yolken <yol...@google.com> wrote:
> > > > > > > Hmm, that's not good. Are you sure that you have Adobe Flash installed
> > > > > > > on the machine? You can test this by going tohttp://www.adobe.com/software/flash/about/.
> > > > > > > If that's not the problem, then I'll ask the engineering team to look
> > > > > > > into this further. Thanks,
> > > > > > > Benjamin Yolken
> > > > > > > Product Manager, Google Public Data Explorer
> > > > > > > On Feb 23, 3:47 am, Amy Davison <amydavi...@gmail.com> wrote:
> > > > > > > > Hi,
> > > > > > > > Its all of the pages actually. It seems to be the entire tool that
> > > > > > > > isn't working for me. I found it a few months ago and it worked
> > > > > > > > perfectly.
> > > > > > > > If it helps, I'm in South Africa, and trying to access the page from a
> > > > > > > > corporate internet account.
> > > > > > > > Thanks,
> > > > > > > > Amy
> > > > > > > > On Feb 22, 12:43 am, Benjamin Yolken <yol...@google.com> wrote:
> > > > > > > > > Sorry that you're experiencing problems. Can you post the URL for the
> > > > > > > > > page that's leading to this error message? Thanks,
> > > > > > > > > Benjamin Yolken
> > > > > > > > > Product Manager, Google Public Data Explorer
> > > > > > > > > On Feb 18, 1:37 am, Amy Davison <amydavi...@gmail.com> wrote:
> > > > > > > > > > I'm trying to display the data for the World Bank Development
> > > > > > > > > > Indicators, and it simply won't load - it just says "loading" and the
> > > > > > > > > > graph never appears.
> > > > > > > > > > I'm using IE 8, and other websites seem to be loading alright. I have
> > > > > > > > > > also tried it on Opera portable and it doesn't work.
> > > > > > > > > > Is there a solution to this problem? Has anyone else experienced this?- Hide quoted text -
> > > > > > > > > - Show quoted text -- Hide quoted text -
> > > > > > > - Show quoted text -- Hide quoted text -
I'm having a similar problem when trying to embed two graphs on the
same page. One visualization will load, but the second is stuck on
"Loading..." I've tried reversing the order, and the same data set
still does not load.
> Interestingly, i looked at the JS console in Chrome browser, and it
> reported a NullPointerException in Java.
> Glad to know you're working on fix. Please keep us posted, hope this
> addnl data helps!
> Sri
> On Mar 2, 11:01 am, Benjamin Yolken <yol...@google.com> wrote:
> > Thanks for sending the extra information. I think we've figured out
> > what the problem is, and we're working on a fix. I'll post an update
> > when that has been pushed out.
> > Benjamin Yolken
> > Product Manager, Google Public Data Explorer
> > On Mar 2, 1:03 am, Amy Davison <amydavi...@gmail.com> wrote:
> > > Hi,
> > > I'm using IE 8. The exact version is 8.0.6001.18702. I also tried it
> > > on Opera portable (we don't have Firefox at work, and I'm unable to
> > > install new programs) version 10.53.
> > > I'm using Windows XP Professional service pack 3.
> > > Thanks,
> > > Amy
> > > On Feb 27, 3:03 am, Benjamin Yolken <yol...@google.com> wrote:
> > > > We've been having trouble reproducing this problem on our test
> > > > systems. Can you try loading some visualizations again? If you're
> > > > still running into the problem, can you send us your precise IE
> > > > version number (found within IE by going to the help menu, then
> > > > selecting "About Internet Explorer") and also what flavor of Windows
> > > > you're using (e.g., 2000, XP, 7, etc.)? Thanks,
> > > > Benjamin Yolken
> > > > Product Manager, Google Public Data Explorer
> > > > On Feb 24, 12:49 pm, Benjamin Yolken <yol...@google.com> wrote:
> > > > > Thanks for the feedback. We're looking into the issue now.
> > > > > Benjamin Yolken
> > > > > Product Manager, Google Public Data Explorer
> > > > > On Feb 24, 11:49 am, Aaron <acooper2...@gmail.com> wrote:
> > > > > > I have the same issue, it loads fine in FireFox.
> > > > > > Can someone suggest a possible fix.
> > > > > > Flash is installed with the version 10,1,102,64
> > > > > > On Feb 24, 8:36 am, Amy Davison <amydavi...@gmail.com> wrote:
> > > > > > > Thanks,
> > > > > > > It says I have version 10,1,85,3 installed.
> > > > > > > Could it have something to do with security settings or cookies? I
> > > > > > > don't want to make this into a big deal for you guys if its because of
> > > > > > > some security setting on our side.
> > > > > > > - Amy
> > > > > > > On Feb 23, 6:36 pm, Benjamin Yolken <yol...@google.com> wrote:
> > > > > > > > Hmm, that's not good. Are you sure that you have Adobe Flash installed
> > > > > > > > on the machine? You can test this by going tohttp://www.adobe.com/software/flash/about/.
> > > > > > > > If that's not the problem, then I'll ask the engineering team to look
> > > > > > > > into this further. Thanks,
> > > > > > > > Benjamin Yolken
> > > > > > > > Product Manager, Google Public Data Explorer
> > > > > > > > On Feb 23, 3:47 am, Amy Davison <amydavi...@gmail.com> wrote:
> > > > > > > > > Hi,
> > > > > > > > > Its all of the pages actually. It seems to be the entire tool that
> > > > > > > > > isn't working for me. I found it a few months ago and it worked
> > > > > > > > > perfectly.
> > > > > > > > > If it helps, I'm in South Africa, and trying to access the page from a
> > > > > > > > > corporate internet account.
> > > > > > > > > Thanks,
> > > > > > > > > Amy
> > > > > > > > > On Feb 22, 12:43 am, Benjamin Yolken <yol...@google.com> wrote:
> > > > > > > > > > Sorry that you're experiencing problems. Can you post the URL for the
> > > > > > > > > > page that's leading to this error message? Thanks,
> > > > > > > > > > Benjamin Yolken
> > > > > > > > > > Product Manager, Google Public Data Explorer
> > > > > > > > > > On Feb 18, 1:37 am, Amy Davison <amydavi...@gmail.com> wrote:
> > > > > > > > > > > I'm trying to display the data for the World Bank Development
> > > > > > > > > > > Indicators, and it simply won't load - it just says "loading" and the
> > > > > > > > > > > graph never appears.
> > > > > > > > > > > I'm using IE 8, and other websites seem to be loading alright. I have
> > > > > > > > > > > also tried it on Opera portable and it doesn't work.
> > > > > > > > > > > Is there a solution to this problem? Has anyone else experienced this?- Hide quoted text -
> > > > > > > > > > - Show quoted text -- Hide quoted text -
> > > > > > > > - Show quoted text -- Hide quoted text -
In your case, it appears that the URL for the embed is malformed (it's
missing some additional, required parameters at the end). If you
regenerate the embed code from the UI, that should fix the problem.
Let us know if you run into any other issues. Thanks,
Benjamin Yolken
Product Manager, Google Public Data Explorer
On Mar 3, 1:36 pm, Chris Kramer <tanpant...@gmail.com> wrote:
> I'm having a similar problem when trying to embed two graphs on the
> same page. One visualization will load, but the second is stuck on
> "Loading..." I've tried reversing the order, and the same data set
> still does not load.
> > Interestingly, i looked at the JS console in Chrome browser, and it
> > reported a NullPointerException in Java.
> > Glad to know you're working on fix. Please keep us posted, hope this
> > addnl data helps!
> > Sri
> > On Mar 2, 11:01 am, Benjamin Yolken <yol...@google.com> wrote:
> > > Thanks for sending the extra information. I think we've figured out
> > > what the problem is, and we're working on a fix. I'll post an update
> > > when that has been pushed out.
> > > Benjamin Yolken
> > > Product Manager, Google Public Data Explorer
> > > On Mar 2, 1:03 am, Amy Davison <amydavi...@gmail.com> wrote:
> > > > Hi,
> > > > I'm using IE 8. The exact version is 8.0.6001.18702. I also tried it
> > > > on Opera portable (we don't have Firefox at work, and I'm unable to
> > > > install new programs) version 10.53.
> > > > I'm using Windows XP Professional service pack 3.
> > > > Thanks,
> > > > Amy
> > > > On Feb 27, 3:03 am, Benjamin Yolken <yol...@google.com> wrote:
> > > > > We've been having trouble reproducing this problem on our test
> > > > > systems. Can you try loading some visualizations again? If you're
> > > > > still running into the problem, can you send us your precise IE
> > > > > version number (found within IE by going to the help menu, then
> > > > > selecting "About Internet Explorer") and also what flavor of Windows
> > > > > you're using (e.g., 2000, XP, 7, etc.)? Thanks,
> > > > > Benjamin Yolken
> > > > > Product Manager, Google Public Data Explorer
> > > > > On Feb 24, 12:49 pm, Benjamin Yolken <yol...@google.com> wrote:
> > > > > > Thanks for the feedback. We're looking into the issue now.
> > > > > > Benjamin Yolken
> > > > > > Product Manager, Google Public Data Explorer
> > > > > > On Feb 24, 11:49 am, Aaron <acooper2...@gmail.com> wrote:
> > > > > > > I have the same issue, it loads fine in FireFox.
> > > > > > > Can someone suggest a possible fix.
> > > > > > > Flash is installed with the version 10,1,102,64
> > > > > > > On Feb 24, 8:36 am, Amy Davison <amydavi...@gmail.com> wrote:
> > > > > > > > Thanks,
> > > > > > > > It says I have version 10,1,85,3 installed.
> > > > > > > > Could it have something to do with security settings or cookies? I
> > > > > > > > don't want to make this into a big deal for you guys if its because of
> > > > > > > > some security setting on our side.
> > > > > > > > - Amy
> > > > > > > > On Feb 23, 6:36 pm, Benjamin Yolken <yol...@google.com> wrote:
> > > > > > > > > Hmm, that's not good. Are you sure that you have Adobe Flash installed
> > > > > > > > > on the machine? You can test this by going tohttp://www.adobe.com/software/flash/about/.
> > > > > > > > > If that's not the problem, then I'll ask the engineering team to look
> > > > > > > > > into this further. Thanks,
> > > > > > > > > Benjamin Yolken
> > > > > > > > > Product Manager, Google Public Data Explorer
> > > > > > > > > On Feb 23, 3:47 am, Amy Davison <amydavi...@gmail.com> wrote:
> > > > > > > > > > Hi,
> > > > > > > > > > Its all of the pages actually. It seems to be the entire tool that
> > > > > > > > > > isn't working for me. I found it a few months ago and it worked
> > > > > > > > > > perfectly.
> > > > > > > > > > If it helps, I'm in South Africa, and trying to access the page from a
> > > > > > > > > > corporate internet account.
> > > > > > > > > > Thanks,
> > > > > > > > > > Amy
> > > > > > > > > > On Feb 22, 12:43 am, Benjamin Yolken <yol...@google.com> wrote:
> > > > > > > > > > > Sorry that you're experiencing problems. Can you post the URL for the
> > > > > > > > > > > page that's leading to this error message? Thanks,
> > > > > > > > > > > Benjamin Yolken
> > > > > > > > > > > Product Manager, Google Public Data Explorer
> > > > > > > > > > > On Feb 18, 1:37 am, Amy Davison <amydavi...@gmail.com> wrote:
> > > > > > > > > > > > I'm trying to display the data for the World Bank Development
> > > > > > > > > > > > Indicators, and it simply won't load - it just says "loading" and the
> > > > > > > > > > > > graph never appears.
> > > > > > > > > > > > I'm using IE 8, and other websites seem to be loading alright. I have
> > > > > > > > > > > > also tried it on Opera portable and it doesn't work.
> > > > > > > > > > > > Is there a solution to this problem? Has anyone else experienced this?- Hide quoted text -
> > > > > > > > > > > - Show quoted text -- Hide quoted text -
> > > > > > > > > - Show quoted text -- Hide quoted text -
> Thanks for sending the extra information. I think we've figured out
> what the problem is, and we're working on a fix. I'll post an update
> when that has been pushed out.
> Benjamin Yolken
> Product Manager, Google Public Data Explorer
> On Mar 2, 1:03 am, Amy Davison <amydavi...@gmail.com> wrote:
> > Hi,
> > I'm using IE 8. The exact version is 8.0.6001.18702. I also tried it
> > on Opera portable (we don't have Firefox at work, and I'm unable to
> > install new programs) version 10.53.
> > I'm using Windows XP Professional service pack 3.
> > Thanks,
> > Amy
> > On Feb 27, 3:03 am, Benjamin Yolken <yol...@google.com> wrote:
> > > We've been having trouble reproducing this problem on our test
> > > systems. Can you try loading some visualizations again? If you're
> > > still running into the problem, can you send us your precise IE
> > > version number (found within IE by going to the help menu, then
> > > selecting "About Internet Explorer") and also what flavor of Windows
> > > you're using (e.g., 2000, XP, 7, etc.)? Thanks,
> > > Benjamin Yolken
> > > Product Manager, Google Public Data Explorer
> > > On Feb 24, 12:49 pm, Benjamin Yolken <yol...@google.com> wrote:
> > > > Thanks for the feedback. We're looking into the issue now.
> > > > Benjamin Yolken
> > > > Product Manager, Google Public Data Explorer
> > > > On Feb 24, 11:49 am, Aaron <acooper2...@gmail.com> wrote:
> > > > > I have the same issue, it loads fine in FireFox.
> > > > > Can someone suggest a possible fix.
> > > > > Flash is installed with the version 10,1,102,64
> > > > > On Feb 24, 8:36 am, Amy Davison <amydavi...@gmail.com> wrote:
> > > > > > Thanks,
> > > > > > It says I have version 10,1,85,3 installed.
> > > > > > Could it have something to do with security settings or cookies? I
> > > > > > don't want to make this into a big deal for you guys if its because of
> > > > > > some security setting on our side.
> > > > > > - Amy
> > > > > > On Feb 23, 6:36 pm, Benjamin Yolken <yol...@google.com> wrote:
> > > > > > > Hmm, that's not good. Are you sure that you have Adobe Flash installed
> > > > > > > on the machine? You can test this by going tohttp://www.adobe.com/software/flash/about/.
> > > > > > > If that's not the problem, then I'll ask the engineering team to look
> > > > > > > into this further. Thanks,
> > > > > > > Benjamin Yolken
> > > > > > > Product Manager, Google Public Data Explorer
> > > > > > > On Feb 23, 3:47 am, Amy Davison <amydavi...@gmail.com> wrote:
> > > > > > > > Hi,
> > > > > > > > Its all of the pages actually. It seems to be the entire tool that
> > > > > > > > isn't working for me. I found it a few months ago and it worked
> > > > > > > > perfectly.
> > > > > > > > If it helps, I'm in South Africa, and trying to access the page from a
> > > > > > > > corporate internet account.
> > > > > > > > Thanks,
> > > > > > > > Amy
> > > > > > > > On Feb 22, 12:43 am, Benjamin Yolken <yol...@google.com> wrote:
> > > > > > > > > Sorry that you're experiencing problems. Can you post the URL for the
> > > > > > > > > page that's leading to this error message? Thanks,
> > > > > > > > > Benjamin Yolken
> > > > > > > > > Product Manager, Google Public Data Explorer
> > > > > > > > > On Feb 18, 1:37 am, Amy Davison <amydavi...@gmail.com> wrote:
> > > > > > > > > > I'm trying to display the data for the World Bank Development
> > > > > > > > > > Indicators, and it simply won't load - it just says "loading" and the
> > > > > > > > > > graph never appears.
> > > > > > > > > > I'm using IE 8, and other websites seem to be loading alright. I have
> > > > > > > > > > also tried it on Opera portable and it doesn't work.
> > > > > > > > > > Is there a solution to this problem? Has anyone else experienced this?- Hide quoted text -
> > > > > > > > > - Show quoted text -- Hide quoted text -
> > > > > > > - Show quoted text -- Hide quoted text -
> I tried it this morning, and it seems like its working fine.
> Thanks for fixing this! Its such a useful tool.
> - Amy
> On Mar 2, 9:01 pm, Benjamin Yolken <yol...@google.com> wrote:
> > Thanks for sending the extra information. I think we've figured out
> > what the problem is, and we're working on a fix. I'll post an update
> > when that has been pushed out.
> > Benjamin Yolken
> > Product Manager, Google Public Data Explorer
> > On Mar 2, 1:03 am, Amy Davison <amydavi...@gmail.com> wrote:
> > > Hi,
> > > I'm using IE 8. The exact version is 8.0.6001.18702. I also tried it
> > > on Opera portable (we don't have Firefox at work, and I'm unable to
> > > install new programs) version 10.53.
> > > I'm using Windows XP Professional service pack 3.
> > > Thanks,
> > > Amy
> > > On Feb 27, 3:03 am, Benjamin Yolken <yol...@google.com> wrote:
> > > > We've been having trouble reproducing this problem on our test
> > > > systems. Can you try loading some visualizations again? If you're
> > > > still running into the problem, can you send us your precise IE
> > > > version number (found within IE by going to the help menu, then
> > > > selecting "About Internet Explorer") and also what flavor of Windows
> > > > you're using (e.g., 2000, XP, 7, etc.)? Thanks,
> > > > Benjamin Yolken
> > > > Product Manager, Google Public Data Explorer
> > > > On Feb 24, 12:49 pm, Benjamin Yolken <yol...@google.com> wrote:
> > > > > Thanks for the feedback. We're looking into the issue now.
> > > > > Benjamin Yolken
> > > > > Product Manager, Google Public Data Explorer
> > > > > On Feb 24, 11:49 am, Aaron <acooper2...@gmail.com> wrote:
> > > > > > I have the same issue, it loads fine in FireFox.
> > > > > > Can someone suggest a possible fix.
> > > > > > Flash is installed with the version 10,1,102,64
> > > > > > On Feb 24, 8:36 am, Amy Davison <amydavi...@gmail.com> wrote:
> > > > > > > Thanks,
> > > > > > > It says I have version 10,1,85,3 installed.
> > > > > > > Could it have something to do with security settings or cookies? I
> > > > > > > don't want to make this into a big deal for you guys if its because of
> > > > > > > some security setting on our side.
> > > > > > > - Amy
> > > > > > > On Feb 23, 6:36 pm, Benjamin Yolken <yol...@google.com> wrote:
> > > > > > > > Hmm, that's not good. Are you sure that you have Adobe Flash installed
> > > > > > > > on the machine? You can test this by going tohttp://www.adobe.com/software/flash/about/.
> > > > > > > > If that's not the problem, then I'll ask the engineering team to look
> > > > > > > > into this further. Thanks,
> > > > > > > > Benjamin Yolken
> > > > > > > > Product Manager, Google Public Data Explorer
> > > > > > > > On Feb 23, 3:47 am, Amy Davison <amydavi...@gmail.com> wrote:
> > > > > > > > > Hi,
> > > > > > > > > Its all of the pages actually. It seems to be the entire tool that
> > > > > > > > > isn't working for me. I found it a few months ago and it worked
> > > > > > > > > perfectly.
> > > > > > > > > If it helps, I'm in South Africa, and trying to access the page from a
> > > > > > > > > corporate internet account.
> > > > > > > > > Thanks,
> > > > > > > > > Amy
> > > > > > > > > On Feb 22, 12:43 am, Benjamin Yolken <yol...@google.com> wrote:
> > > > > > > > > > Sorry that you're experiencing problems. Can you post the URL for the
> > > > > > > > > > page that's leading to this error message? Thanks,
> > > > > > > > > > Benjamin Yolken
> > > > > > > > > > Product Manager, Google Public Data Explorer
> > > > > > > > > > On Feb 18, 1:37 am, Amy Davison <amydavi...@gmail.com> wrote:
> > > > > > > > > > > I'm trying to display the data for the World Bank Development
> > > > > > > > > > > Indicators, and it simply won't load - it just says "loading" and the
> > > > > > > > > > > graph never appears.
> > > > > > > > > > > I'm using IE 8, and other websites seem to be loading alright. I have
> > > > > > > > > > > also tried it on Opera portable and it doesn't work.
> > > > > > > > > > > Is there a solution to this problem? Has anyone else experienced this?- Hide quoted text -
> > > > > > > > > > - Show quoted text -- Hide quoted text -
> > > > > > > > - Show quoted text -- Hide quoted text -
I seem to be having a similar problem. I'm getting errors in the JS
console:
Uncaught java.lang.NullPointerException
explore:2602Uncaught com.google.gwt.event.shared.UmbrellaException:
One or more exceptions caught, see full set in
UmbrellaException#getCauses
Cheers,
Sean
On Mar 9, 1:07 pm, Benjamin Yolken <yol...@google.com> wrote:
> Yes, we recently pushed out a fix. Glad that it's working for you now!
> Benjamin Yolken
> Product Manager, Google Public Data Explorer
> On Mar 9, 2:54 am, Amy Davison <amydavi...@gmail.com> wrote:
> > I tried it this morning, and it seems like its working fine.
> > Thanks for fixing this! Its such a useful tool.
> > - Amy
> > On Mar 2, 9:01 pm, Benjamin Yolken <yol...@google.com> wrote:
> > > Thanks for sending the extra information. I think we've figured out
> > > what the problem is, and we're working on a fix. I'll post an update
> > > when that has been pushed out.
> > > Benjamin Yolken
> > > Product Manager, Google Public Data Explorer
> > > On Mar 2, 1:03 am, Amy Davison <amydavi...@gmail.com> wrote:
> > > > Hi,
> > > > I'm using IE 8. The exact version is 8.0.6001.18702. I also tried it
> > > > on Opera portable (we don't have Firefox at work, and I'm unable to
> > > > install new programs) version 10.53.
> > > > I'm using Windows XP Professional service pack 3.
> > > > Thanks,
> > > > Amy
> > > > On Feb 27, 3:03 am, Benjamin Yolken <yol...@google.com> wrote:
> > > > > We've been having trouble reproducing this problem on our test
> > > > > systems. Can you try loading some visualizations again? If you're
> > > > > still running into the problem, can you send us your precise IE
> > > > > version number (found within IE by going to the help menu, then
> > > > > selecting "About Internet Explorer") and also what flavor of Windows
> > > > > you're using (e.g., 2000, XP, 7, etc.)? Thanks,
> > > > > Benjamin Yolken
> > > > > Product Manager, Google Public Data Explorer
> > > > > On Feb 24, 12:49 pm, Benjamin Yolken <yol...@google.com> wrote:
> > > > > > Thanks for the feedback. We're looking into the issue now.
> > > > > > Benjamin Yolken
> > > > > > Product Manager, Google Public Data Explorer
> > > > > > On Feb 24, 11:49 am, Aaron <acooper2...@gmail.com> wrote:
> > > > > > > I have the same issue, it loads fine in FireFox.
> > > > > > > Can someone suggest a possible fix.
> > > > > > > Flash is installed with the version 10,1,102,64
> > > > > > > On Feb 24, 8:36 am, Amy Davison <amydavi...@gmail.com> wrote:
> > > > > > > > Thanks,
> > > > > > > > It says I have version 10,1,85,3 installed.
> > > > > > > > Could it have something to do with security settings or cookies? I
> > > > > > > > don't want to make this into a big deal for you guys if its because of
> > > > > > > > some security setting on our side.
> > > > > > > > - Amy
> > > > > > > > On Feb 23, 6:36 pm, Benjamin Yolken <yol...@google.com> wrote:
> > > > > > > > > Hmm, that's not good. Are you sure that you have Adobe Flash installed
> > > > > > > > > on the machine? You can test this by going tohttp://www.adobe.com/software/flash/about/.
> > > > > > > > > If that's not the problem, then I'll ask the engineering team to look
> > > > > > > > > into this further. Thanks,
> > > > > > > > > Benjamin Yolken
> > > > > > > > > Product Manager, Google Public Data Explorer
> > > > > > > > > On Feb 23, 3:47 am, Amy Davison <amydavi...@gmail.com> wrote:
> > > > > > > > > > Hi,
> > > > > > > > > > Its all of the pages actually. It seems to be the entire tool that
> > > > > > > > > > isn't working for me. I found it a few months ago and it worked
> > > > > > > > > > perfectly.
> > > > > > > > > > If it helps, I'm in South Africa, and trying to access the page from a
> > > > > > > > > > corporate internet account.
> > > > > > > > > > Thanks,
> > > > > > > > > > Amy
> > > > > > > > > > On Feb 22, 12:43 am, Benjamin Yolken <yol...@google.com> wrote:
> > > > > > > > > > > Sorry that you're experiencing problems. Can you post the URL for the
> > > > > > > > > > > page that's leading to this error message? Thanks,
> > > > > > > > > > > Benjamin Yolken
> > > > > > > > > > > Product Manager, Google Public Data Explorer
> > > > > > > > > > > On Feb 18, 1:37 am, Amy Davison <amydavi...@gmail.com> wrote:
> > > > > > > > > > > > I'm trying to display the data for the World Bank Development
> > > > > > > > > > > > Indicators, and it simply won't load - it just says "loading" and the
> > > > > > > > > > > > graph never appears.
> > > > > > > > > > > > I'm using IE 8, and other websites seem to be loading alright. I have
> > > > > > > > > > > > also tried it on Opera portable and it doesn't work.
> > > > > > > > > > > > Is there a solution to this problem? Has anyone else experienced this?- Hide quoted text -
> > > > > > > > > > > - Show quoted text -- Hide quoted text -
> > > > > > > > > - Show quoted text -- Hide quoted text -
> > > > > - Show quoted text -- Hide quoted text -
> I seem to be having a similar problem. I'm getting errors in the JS
> console:
> Uncaught java.lang.NullPointerException
> explore:2602Uncaught com.google.gwt.event.shared.UmbrellaException:
> One or more exceptions caught, see full set in
> UmbrellaException#getCauses
> Cheers,
> Sean
> On Mar 9, 1:07 pm, Benjamin Yolken <yol...@google.com> wrote:
> > Yes, we recently pushed out a fix. Glad that it's working for you now!
> > Benjamin Yolken
> > Product Manager, Google Public Data Explorer
> > On Mar 9, 2:54 am, Amy Davison <amydavi...@gmail.com> wrote:
> > > I tried it this morning, and it seems like its working fine.
> > > Thanks for fixing this! Its such a useful tool.
> > > - Amy
> > > On Mar 2, 9:01 pm, Benjamin Yolken <yol...@google.com> wrote:
> > > > Thanks for sending the extra information. I think we've figured out
> > > > what the problem is, and we're working on a fix. I'll post an update
> > > > when that has been pushed out.
> > > > Benjamin Yolken
> > > > Product Manager, Google Public Data Explorer
> > > > On Mar 2, 1:03 am, Amy Davison <amydavi...@gmail.com> wrote:
> > > > > Hi,
> > > > > I'm using IE 8. The exact version is 8.0.6001.18702. I also tried it
> > > > > on Opera portable (we don't have Firefox at work, and I'm unable to
> > > > > install new programs) version 10.53.
> > > > > I'm using Windows XP Professional service pack 3.
> > > > > Thanks,
> > > > > Amy
> > > > > On Feb 27, 3:03 am, Benjamin Yolken <yol...@google.com> wrote:
> > > > > > We've been having trouble reproducing this problem on our test
> > > > > > systems. Can you try loading some visualizations again? If you're
> > > > > > still running into the problem, can you send us your precise IE
> > > > > > version number (found within IE by going to the help menu, then
> > > > > > selecting "About Internet Explorer") and also what flavor of Windows
> > > > > > you're using (e.g., 2000, XP, 7, etc.)? Thanks,
> > > > > > Benjamin Yolken
> > > > > > Product Manager, Google Public Data Explorer
> > > > > > On Feb 24, 12:49 pm, Benjamin Yolken <yol...@google.com> wrote:
> > > > > > > Thanks for the feedback. We're looking into the issue now.
> > > > > > > Benjamin Yolken
> > > > > > > Product Manager, Google Public Data Explorer
> > > > > > > On Feb 24, 11:49 am, Aaron <acooper2...@gmail.com> wrote:
> > > > > > > > I have the same issue, it loads fine in FireFox.
> > > > > > > > Can someone suggest a possible fix.
> > > > > > > > Flash is installed with the version 10,1,102,64
> > > > > > > > On Feb 24, 8:36 am, Amy Davison <amydavi...@gmail.com> wrote:
> > > > > > > > > Thanks,
> > > > > > > > > It says I have version 10,1,85,3 installed.
> > > > > > > > > Could it have something to do with security settings or cookies? I
> > > > > > > > > don't want to make this into a big deal for you guys if its because of
> > > > > > > > > some security setting on our side.
> > > > > > > > > - Amy
> > > > > > > > > On Feb 23, 6:36 pm, Benjamin Yolken <yol...@google.com> wrote:
> > > > > > > > > > Hmm, that's not good. Are you sure that you have Adobe Flash installed
> > > > > > > > > > on the machine? You can test this by going tohttp://www.adobe.com/software/flash/about/.
> > > > > > > > > > If that's not the problem, then I'll ask the engineering team to look
> > > > > > > > > > into this further. Thanks,
> > > > > > > > > > Benjamin Yolken
> > > > > > > > > > Product Manager, Google Public Data Explorer
> > > > > > > > > > On Feb 23, 3:47 am, Amy Davison <amydavi...@gmail.com> wrote:
> > > > > > > > > > > Hi,
> > > > > > > > > > > Its all of the pages actually. It seems to be the entire tool that
> > > > > > > > > > > isn't working for me. I found it a few months ago and it worked
> > > > > > > > > > > perfectly.
> > > > > > > > > > > If it helps, I'm in South Africa, and trying to access the page from a
> > > > > > > > > > > corporate internet account.
> > > > > > > > > > > Thanks,
> > > > > > > > > > > Amy
> > > > > > > > > > > On Feb 22, 12:43 am, Benjamin Yolken <yol...@google.com> wrote:
> > > > > > > > > > > > Sorry that you're experiencing problems. Can you post the URL for the
> > > > > > > > > > > > page that's leading to this error message? Thanks,
> > > > > > > > > > > > Benjamin Yolken
> > > > > > > > > > > > Product Manager, Google Public Data Explorer
> > > > > > > > > > > > > I'm trying to display the data for the World Bank Development
> > > > > > > > > > > > > Indicators, and it simply won't load - it just says "loading" and the
> > > > > > > > > > > > > graph never appears.
> > > > > > > > > > > > > I'm using IE 8, and other websites seem to be loading alright. I have
> > > > > > > > > > > > > also tried it on Opera portable and it doesn't work.
> > > > > > > > > > > > > Is there a solution to this problem? Has anyone else experienced this?- Hide quoted text -
> > > > > > > > > > > > - Show quoted text -- Hide quoted text -
> > > > > > > > > > - Show quoted text -- Hide quoted text -
> > > > > > - Show quoted text -- Hide quoted text -
> What URL are you loading when you get that error? What browser and OS
> are you using? That information will help us diagnose the issue.
> Thanks,
> Benjamin Yolken
> Product Manager, Google Public Data Explorer
> On Mar 11, 6:20 am, seanb <sean.bechho...@googlemail.com> wrote:
> > I seem to be having a similar problem. I'm getting errors in the JS
> > console:
> > Uncaught java.lang.NullPointerException
> > explore:2602Uncaught com.google.gwt.event.shared.UmbrellaException:
> > One or more exceptions caught, see full set in
> > UmbrellaException#getCauses
> > Cheers,
> > Sean
> > On Mar 9, 1:07 pm, Benjamin Yolken <yol...@google.com> wrote:
> > > Yes, we recently pushed out a fix. Glad that it's working for you now!
> > > Benjamin Yolken
> > > Product Manager, Google Public Data Explorer
> > > On Mar 9, 2:54 am, Amy Davison <amydavi...@gmail.com> wrote:
> > > > I tried it this morning, and it seems like its working fine.
> > > > Thanks for fixing this! Its such a useful tool.
> > > > - Amy
> > > > On Mar 2, 9:01 pm, Benjamin Yolken <yol...@google.com> wrote:
> > > > > Thanks for sending the extra information. I think we've figured out
> > > > > what the problem is, and we're working on a fix. I'll post an update
> > > > > when that has been pushed out.
> > > > > Benjamin Yolken
> > > > > Product Manager, Google Public Data Explorer
> > > > > On Mar 2, 1:03 am, Amy Davison <amydavi...@gmail.com> wrote:
> > > > > > Hi,
> > > > > > I'm using IE 8. The exact version is 8.0.6001.18702. I also tried it
> > > > > > on Opera portable (we don't have Firefox at work, and I'm unable to
> > > > > > install new programs) version 10.53.
> > > > > > I'm using Windows XP Professional service pack 3.
> > > > > > Thanks,
> > > > > > Amy
> > > > > > On Feb 27, 3:03 am, Benjamin Yolken <yol...@google.com> wrote:
> > > > > > > We've been having trouble reproducing this problem on our test
> > > > > > > systems. Can you try loading some visualizations again? If you're
> > > > > > > still running into the problem, can you send us your precise IE
> > > > > > > version number (found within IE by going to the help menu, then
> > > > > > > selecting "About Internet Explorer") and also what flavor of Windows
> > > > > > > you're using (e.g., 2000, XP, 7, etc.)? Thanks,
> > > > > > > Benjamin Yolken
> > > > > > > Product Manager, Google Public Data Explorer
> > > > > > > On Feb 24, 12:49 pm, Benjamin Yolken <yol...@google.com> wrote:
> > > > > > > > Thanks for the feedback. We're looking into the issue now.
> > > > > > > > Benjamin Yolken
> > > > > > > > Product Manager, Google Public Data Explorer
> > > > > > > > On Feb 24, 11:49 am, Aaron <acooper2...@gmail.com> wrote:
> > > > > > > > > I have the same issue, it loads fine in FireFox.
> > > > > > > > > Can someone suggest a possible fix.
> > > > > > > > > Flash is installed with the version 10,1,102,64
> > > > > > > > > On Feb 24, 8:36 am, Amy Davison <amydavi...@gmail.com> wrote:
> > > > > > > > > > Thanks,
> > > > > > > > > > It says I have version 10,1,85,3 installed.
> > > > > > > > > > Could it have something to do with security settings or cookies? I
> > > > > > > > > > don't want to make this into a big deal for you guys if its because of
> > > > > > > > > > some security setting on our side.
> > > > > > > > > > - Amy
> > > > > > > > > > On Feb 23, 6:36 pm, Benjamin Yolken <yol...@google.com> wrote:
> > > > > > > > > > > Hmm, that's not good. Are you sure that you have Adobe Flash installed
> > > > > > > > > > > on the machine? You can test this by going tohttp://www.adobe.com/software/flash/about/.
> > > > > > > > > > > If that's not the problem, then I'll ask the engineering team to look
> > > > > > > > > > > into this further. Thanks,
> > > > > > > > > > > Benjamin Yolken
> > > > > > > > > > > Product Manager, Google Public Data Explorer
> > > > > > > > > > > On Feb 23, 3:47 am, Amy Davison <amydavi...@gmail.com> wrote:
> > > > > > > > > > > > Hi,
> > > > > > > > > > > > Its all of the pages actually. It seems to be the entire tool that
> > > > > > > > > > > > isn't working for me. I found it a few months ago and it worked
> > > > > > > > > > > > perfectly.
> > > > > > > > > > > > If it helps, I'm in South Africa, and trying to access the page from a
> > > > > > > > > > > > corporate internet account.
> > > > > > > > > > > > Thanks,
> > > > > > > > > > > > Amy
> > > > > > > > > > > > On Feb 22, 12:43 am, Benjamin Yolken <yol...@google.com> wrote:
> > > > > > > > > > > > > Sorry that you're experiencing problems. Can you post the URL for the
> > > > > > > > > > > > > page that's leading to this error message? Thanks,
> > > > > > > > > > > > > Benjamin Yolken
> > > > > > > > > > > > > Product Manager, Google Public Data Explorer
> > > > > > > > > > > > > > I'm trying to display the data for the World Bank Development
> > > > > > > > > > > > > > Indicators, and it simply won't load - it just says "loading" and the
> > > > > > > > > > > > > > graph never appears.
> > > > > > > > > > > > > > I'm using IE 8, and other websites seem to be loading alright. I have
> > > > > > > > > > > > > > also tried it on Opera portable and it doesn't work.
> > > > > > > > > > > > > > Is there a solution to this problem? Has anyone else experienced this?- Hide quoted text -
> > > > > > > > > > > > > - Show quoted text -- Hide quoted text -
> > > > > > > > > > > - Show quoted text -- Hide quoted text -
> > > > > > > - Show quoted text -- Hide quoted text -
I took a look, and the problem is that you need a time dimension in your slices. Without this, the Public Data Explorer will be confused because all of the visualizations are time-based. Are your data in time series? If not, then it may be better to use Fusion Tables ( http://www.google.com/fusiontables) or another tool that supports non-time-based visualizations as well.
Hope this helps,
Benjamin Yolken Product Manager, Google Public Data Explorer
On Tue, Mar 15, 2011 at 4:43 AM, seanb <sean.bechho...@googlemail.com>wrote:
> On Mar 11, 1:23 pm, Benjamin Yolken <yol...@google.com> wrote: > > What URL are you loading when you get that error? What browser and OS > > are you using? That information will help us diagnose the issue. > > Thanks,
> > Benjamin Yolken > > Product Manager, Google Public Data Explorer
> > On Mar 11, 6:20 am, seanb <sean.bechho...@googlemail.com> wrote:
> > > I seem to be having a similar problem. I'm getting errors in the JS > > > console:
> > > Uncaught java.lang.NullPointerException > > > explore:2602Uncaught com.google.gwt.event.shared.UmbrellaException: > > > One or more exceptions caught, see full set in > > > UmbrellaException#getCauses
> > > Cheers,
> > > Sean
> > > On Mar 9, 1:07 pm, Benjamin Yolken <yol...@google.com> wrote:
> > > > Yes, we recently pushed out a fix. Glad that it's working for you > now!
> > > > Benjamin Yolken > > > > Product Manager, Google Public Data Explorer
> > > > On Mar 9, 2:54 am, Amy Davison <amydavi...@gmail.com> wrote:
> > > > > I tried it this morning, and it seems like its working fine.
> > > > > Thanks for fixing this! Its such a useful tool.
> > > > > - Amy
> > > > > On Mar 2, 9:01 pm, Benjamin Yolken <yol...@google.com> wrote:
> > > > > > Thanks for sending the extra information. I think we've figured > out > > > > > > what the problem is, and we're working on a fix. I'll post an > update > > > > > > when that has been pushed out.
> > > > > > Benjamin Yolken > > > > > > Product Manager, Google Public Data Explorer
> > > > > > On Mar 2, 1:03 am, Amy Davison <amydavi...@gmail.com> wrote:
> > > > > > > Hi,
> > > > > > > I'm using IE 8. The exact version is 8.0.6001.18702. I also > tried it > > > > > > > on Opera portable (we don't have Firefox at work, and I'm > unable to > > > > > > > install new programs) version 10.53.
> > > > > > > I'm using Windows XP Professional service pack 3.
> > > > > > > Thanks,
> > > > > > > Amy
> > > > > > > On Feb 27, 3:03 am, Benjamin Yolken <yol...@google.com> wrote:
> > > > > > > > We've been having trouble reproducing this problem on our > test > > > > > > > > systems. Can you try loading some visualizations again? If > you're > > > > > > > > still running into the problem, can you send us your precise > IE > > > > > > > > version number (found within IE by going to the help menu, > then > > > > > > > > selecting "About Internet Explorer") and also what flavor of > Windows > > > > > > > > you're using (e.g., 2000, XP, 7, etc.)? Thanks,
> > > > > > > > Benjamin Yolken > > > > > > > > Product Manager, Google Public Data Explorer
> > > > > > > > On Feb 24, 12:49 pm, Benjamin Yolken <yol...@google.com> > wrote:
> > > > > > > > > Thanks for the feedback. We're looking into the issue now.
> > > > > > > > > Benjamin Yolken > > > > > > > > > Product Manager, Google Public Data Explorer
> > > > > > > > > On Feb 24, 11:49 am, Aaron <acooper2...@gmail.com> wrote:
> > > > > > > > > > I have the same issue, it loads fine in FireFox. > > > > > > > > > > Can someone suggest a possible fix.
> > > > > > > > > > Flash is installed with the version 10,1,102,64
> > > > > > > > > > On Feb 24, 8:36 am, Amy Davison <amydavi...@gmail.com> > wrote:
> > > > > > > > > > > Thanks,
> > > > > > > > > > > It says I have version 10,1,85,3 installed.
> > > > > > > > > > > Could it have something to do with security settings or > cookies? I > > > > > > > > > > > don't want to make this into a big deal for you guys if > its because of > > > > > > > > > > > some security setting on our side.
> > > > > > > > > > > - Amy
> > > > > > > > > > > On Feb 23, 6:36 pm, Benjamin Yolken <yol...@google.com> > wrote:
> > > > > > > > > > > > Hmm, that's not good. Are you sure that you have > Adobe Flash installed > > > > > > > > > > > > on the machine? You can test this by going tohttp:// > www.adobe.com/software/flash/about/. > > > > > > > > > > > > If that's not the problem, then I'll ask the > engineering team to look > > > > > > > > > > > > into this further. Thanks,
> > > > > > > > > > > > Benjamin Yolken > > > > > > > > > > > > Product Manager, Google Public Data Explorer
> > > > > > > > > > > > > Its all of the pages actually. It seems to be the > entire tool that > > > > > > > > > > > > > isn't working for me. I found it a few months ago > and it worked > > > > > > > > > > > > > perfectly.
> > > > > > > > > > > > > If it helps, I'm in South Africa, and trying to > access the page from a > > > > > > > > > > > > > corporate internet account.
> > > > > > > > > > > > > Thanks,
> > > > > > > > > > > > > Amy
> > > > > > > > > > > > > On Feb 22, 12:43 am, Benjamin Yolken < > yol...@google.com> wrote:
> > > > > > > > > > > > > > Sorry that you're experiencing problems. Can you > post the URL for the > > > > > > > > > > > > > > page that's leading to this error message? > Thanks,
> > > > > > > > > > > > > > Benjamin Yolken > > > > > > > > > > > > > > Product Manager, Google Public Data Explorer
> > > > > > > > > > > > > > > I'm trying to display the data for the World > Bank Development > > > > > > > > > > > > > > > Indicators, and it simply won't load - it just > says "loading" and the > > > > > > > > > > > > > > > graph never appears.
> > > > > > > > > > > > > > > I'm using IE 8, and other websites seem to be > loading alright. I have > > > > > > > > > > > > > > > also tried it on Opera portable and it doesn't > work.
> > > > > > > > > > > > > > > Is there a solution to this problem? Has anyone > else experienced this?- Hide quoted text -
> > > > > > > > > > > > > > - Show quoted text -- Hide quoted text -
> > > > > > > > > > > > - Show quoted text -- Hide quoted text -
> > > > > > > > - Show quoted text -- Hide quoted text -
> > > > > > - Show quoted text -
> -- > You received this message because you are subscribed to the Google Groups > "Google Public Data Explorer" group. > To post to this group, send email to public-data-labs@googlegroups.com. > To unsubscribe from this group, send email to > public-data-labs+unsubscribe@googlegroups.com. > For more options, visit this group at > http://groups.google.com/group/public-data-labs?hl=en.
