Ranjit,
Trying to take your excellent suggestion on KSFs (BRTS Key Success Factors) forward.
Others are welcome too, to contribute.
I believe the KSFs for BRTS must be both, quantitative and qualitative. Also, we need to focus on the "why" and "how", not so much on "what". Also, the qualitative needs to be quantified, e.g. thru' surveys. Focus should be on results.
That means, as long as the "BRTS = metro on the road" meets fundamental objectives of mass PT (the "why"), and these are achieved in a planned, systematic, objective, measured manner (the how - as against ad hoc, arbitrary, only to consume funds etc.), we may want to tolerate the necessary tradeoffs need to be taken (the what) to adapt the BRTS concept for Pune's conditions. (e.g. narrow roads, parking realities etc.)
As a first cut, the following is a first cut set of metrics/measures, both quantitative and qualitative. These are to be measured, say by the end of the first year of full operation.
I. Metrics, that are Quantitative "Result" measures
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1. Attaining "x" pphpd capacity at peak hours, as measured at busiest spots along the route.
( this figure better be higher than existing PMPML data, and yet, less than saturation capacity !)
2. Reduction of end-to-end trip time w.r.t. corresponding old PMPML route, by "x" %.
Say 25%.
3. Be within "x" % of the corresponding 4 wheeler (pre BRT) trip time at peak hrs.
Say, 50%. (probably no use pitting against 2-wheelers)
e.g. One should be able to convince a carwalla to take a 30 min BRTS trip rather than
taking a 20 minute car trip that would imply worrying about parking.
4. "x" % modal switch, amongst regular 4 wheeler users along the route (tough to measure!)l
Say: 10% of current regular car users on the route begin to use BRT - ambitious??
II. Metrics, that are Qualitative, established via polling
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1. Minimum "x" % of peak-time travellers polled, to think that it is a better travel experience.
Target: Say 75%.
2. Minimum "x" % pedestrians along the route, to think that post-BRTS improvements, walking experience is better.
Target: Say 75%.
3. Minimum "x" % 2/4 wheelers to think that the degradation of their travel experience if any, is tolerable.
Target: Say 75%.
4. Minimum "x" % of citizens living along the route to think that the BRTS = progress
(Ask poll for reasons why: Streamlined traffic, better discipline, better reliablity)
Target: say 50% (I guess a large number might be put-off for not being able to cross the road conveniently) !!
p.s. Not including the ITDP measure at this point, but might be worth aiming for a certain no. on the ITDP measure too, say, 60%. Problem is, it is a hodge-podge of so many factors. e.g. fixed design parameters (elevated platforms, dedicated lanes, offboard collection) account for 33% of the weight), so we need to focus on the "variable" rather than "fixed" factors.
best regards,
Anil Risbud