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Subject: Re: [Prey-Security] Interval Reports Not Working
From: Drew Reece <dru...@gmail.com>
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Date: Fri, 23 Mar 2012 15:09:59 +0000
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Have you enabled reports in the 'information to gather' on the control =
panel?
Does sending the activation SMS have any effect?
Are you sure the device in question has a network connection - 3G or =
wifi?
Is the device in question moving around? Location changes may prompt =
Prey into running.

Check the logs with catlog, search for com.prey & see if any messages =
indicate it is crashing etc.

When you change from 'on demand' to 'interval' the device will need to =
check in to get this instruction change, so wait for at least 2 cycles =
before assuming it isn't working.

Drew

On 23 Mar 2012, at 13:05, Keith wrote:

> I have Prey loaded on an Android tablet. I have a Pro Account and the =
prey software was loaded last week so it is up to date.
>=20
> This Android tablet is now in the field and I want to receive reports =
every 30 minutes on it's location so it is set to Missing.
>=20
> Unfortunately, Prey does not send me reports every 30 minutes. It ONLY =
sends a report if I use the On Demand function - THAT IS NOT GOOD!
>=20
> Why does prey not send interval reports for this device?
>=20
> --=20
> ------------
> Want to help translating Prey to your language?=20
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