Have you enabled reports in the 'information to gather' on the control panel?
Does sending the activation SMS have any effect?
Are you sure the device in question has a network connection - 3G or wifi?
Is the device in question moving around? Location changes may prompt Prey into running.
Check the logs with catlog, search for com.prey & see if any messages indicate it is crashing etc.
When you change from 'on demand' to 'interval' the device will need to check in to get this instruction change, so wait for at least 2 cycles before assuming it isn't working.
On 23 Mar 2012, at 13:05, Keith wrote:
> I have Prey loaded on an Android tablet. I have a Pro Account and the prey software was loaded last week so it is up to date.
> This Android tablet is now in the field and I want to receive reports every 30 minutes on it's location so it is set to Missing.
> Unfortunately, Prey does not send me reports every 30 minutes. It ONLY sends a report if I use the On Demand function - THAT IS NOT GOOD!
> Why does prey not send interval reports for this device?
You must Sign in before you can post messages.
To post a message you must first join this group.
Please update your nickname on the subscription settings page before posting.
You do not have the permission required to post.