Plivo WebSDK Webphone Demo - problem with login

[Amir Ki]

I've tried this example https://github.com/plivo/plivo-web-sdk-example/tree/master/phone
but when i press login it says : PlivoWebSDK | 18:55:35.179 | failed to create UA

plivo.min.js:8

1. Uncaught TypeError: Cannot call method 'on' of undefined

Anyone knows what's the problem? Thx in advance, Amir

[Iwan Budi Kusnanto]

Hi Amir,
What browser you use?
Just tested it with chrome 26, chrome 27 and firefox 20 & 21. It works for me.

> --
> You received this message because you are subscribed to the Google Groups
> "Plivo Users" group.
> To unsubscribe from this group and stop receiving emails from it, send an
> email to plivo-users...@googlegroups.com.
> For more options, visit https://groups.google.com/groups/opt_out.
>
>



--
Iwan Budi Kusnanto

[Amir Ki]

I checked with chrome 26 , then i upgraded to chrome 27 and it's the same result.
Maybe i'm missing something important , beside run it on a server , do i need anything else?

[Iwan Budi Kusnanto]

Hi Amir,
Can you do these:
- enable debug variable in Plivo.init() config parameters, you can see
config parameters that available in https://plivo.com/docs/sdk/web/
- provide complete log from JS console, not only the error part.
- try plivo demo page in http://s3.amazonaws.com/plivowebrtc/phone.html

Thanks

[Amir Ki]

PlivoWebSDK | 22:2:55.824 | use webrtc plivo.min.js:8

PlivoWebSDK | 22:2:55.834 | asking for media permission plivo.min.js:8

onReady... phone.html:96

PlivoWebSDK | 22:2:55.845 | Use browser as tone backend plivo.min.js:8

get media permission phone.html:217

PlivoWebSDK | 22:3:3.273 | failed to create UA plivo.min.js:8

1. Uncaught TypeError: Cannot call method 'on' of undefined plivo.min.js:8
   This is the full log when i try "plivo demo page",no matter if I write the right or wrong username +password

[Amir Ki]

Sry for being impolite Iwan ,thanks for the help 

[Iwan Budi Kusnanto]

On Thu, May 9, 2013 at 3:47 AM, Amir Ki <ami...@gmail.com> wrote:

>> Uncaught TypeError: Cannot call method 'on' of undefined plivo.min.js:8
>> This is the full log when i try "plivo demo page",no matter if I write the
>> right or wrong username +password
>
> Sry for being impolite Iwan ,thanks for the help

No problem.

Can you try this page http://kam.labhijau.net/phone.html and provide
full console log.

[Iwan Budi Kusnanto]

On Thu, May 9, 2013 at 9:01 AM, Iwan Budi Kusnanto <i...@labhijau.net> wrote:
> On Thu, May 9, 2013 at 3:47 AM, Amir Ki <ami...@gmail.com> wrote:
>
>>> Uncaught TypeError: Cannot call method 'on' of undefined plivo.min.js:8
>>> This is the full log when i try "plivo demo page",no matter if I write the
>>> right or wrong username +password
>>
>> Sry for being impolite Iwan ,thanks for the help
>
> No problem.
>
> Can you try this page http://kam.labhijau.net/phone.html and provide
> full console log.

Also, what is your OS, 64 bit or 32 bit?

>
>>
>> --
>> You received this message because you are subscribed to the Google Groups
>> "Plivo Users" group.
>> To unsubscribe from this group and stop receiving emails from it, send an
>> email to plivo-users...@googlegroups.com.
>> For more options, visit https://groups.google.com/groups/opt_out.
>>
>>
>
>
>
> --
> Iwan Budi Kusnanto

--
Iwan Budi Kusnanto

[Amir Ki]

Hi Iwan,

PlivoWebSDK:Plivo SDK initialization plivo.min.js:8

PlivoWebSDK:- User Agent : Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/27.0.1453.81 Safari/537.36 plivo.min.js:8

PlivoWebSDK:- Browser : Chrome 27 plivo.min.js:8

PlivoWebSDK:- OS : Windows plivo.min.js:8

PlivoWebSDK | 8:59:52.257 | use webrtc plivo.min.js:8

PlivoWebSDK | 8:59:52.258 | asking for media permission plivo.min.js:8

onReady... phone.html:104

get media permission phone.html:240

PlivoWebSDK | 9:0:16.947 | failed to create UA plivo.min.js:8

1. Uncaught TypeError: Cannot call method 'on' of undefined System: intel core i3 2 GB RAM 64 bit windows 7 Also the computer is kind of slow if it matters. plivo.min.js:8
   

[Iwan Budi Kusnanto]

Hi Amir,
I have tested plivo webphone demo on windows 7 32 bit and 64 bit.
Unfortunately, i can't reproduce your problem.
Have you tried in another computer?


--
Iwan Budi Kusnanto

[Gaston Pisacco]

I'm having the exact same error , under Mac OS Mountain Lion - Chrome 29. Any idea?

Thanks

Gaston

PlivoWebSDK:Plivo SDK initialization plivo.min.js:8

PlivoWebSDK:- User Agent : Mozilla/5.0 (Macintosh; Intel Mac OS X 10_8_4) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/29.0.1547.62 Safari/537.36 plivo.min.js:8

PlivoWebSDK:- Browser : Chrome 29 plivo.min.js:8

PlivoWebSDK:- OS : Mac plivo.min.js:8

onReady... phone.html:96

get media permission phone.html:217

PlivoWebSDK | 21:40:21.751 | failed to create UA plivo.min.js:8

1. Uncaught TypeError: Cannot call method 'on' of undefined plivo.min.js:8
1. p.loginplivo.min.js:8
2. loginphone.html:102
3. onclick

[Iwan Budi Kusnanto]

On Fri, Aug 30, 2013 at 6:22 AM, Gaston Pisacco <gpis...@gmail.com> wrote:

I'm having the exact same error , under Mac OS Mountain Lion - Chrome 29. Any idea?

Hi,

Sorry for late reply, didn't noticed your email.

Have you tried plivo.com webrtc demo?

You can find it here http://s3.amazonaws.com/plivowebrtc/phone.html#

 

--

You received this message because you are subscribed to the Google Groups "Plivo Users" group.
To unsubscribe from this group and stop receiving emails from it, send an email to plivo-users...@googlegroups.com.
For more options, visit https://groups.google.com/groups/opt_out.

--
Iwan Budi Kusnanto