step by step how to

[Charles]

Hello all,

could anyone please do a 'simple' step by step on how to install plivo?  tried to install and run everything else according to the how to and still getting this

(g)root@plivo:/g/bin# ./plivo start

Error loading config: 'FS_INBOUND_ADDRESS'Traceback (most recent call last):

  File "/g/bin/plivo-rest", line 7, in <module>

    execfile(__file__)

  File "/g/src/plivo/src/bin/plivo-rest", line 47, in <module>

    rest_server = PlivoRestServer(configfile, daemon=daemon, pidfile=pidfile)

  File "/g/src/plivo/src/plivo/rest/freeswitch/apiserver.py", line 56, in __init                                                                              __

    self.load_config()

  File "/g/src/plivo/src/plivo/rest/freeswitch/apiserver.py", line 201, in load_                                                                              config

    raise e

KeyError: 'FS_INBOUND_ADDRESS'

Error loading config: 'outbound_server'Traceback (most recent call last):

  File "/g/bin/plivo-outbound", line 7, in <module>

    execfile(__file__)

  File "/g/src/plivo/src/bin/plivo-outbound", line 47, in <module>

    outbound_server = PlivoOutboundServer(configfile, daemon=daemon, pidfile=pid                                                                              file)

  File "/g/src/plivo/src/plivo/rest/freeswitch/outboundserver.py", line 42, in _                                                                              _init__

    self.load_config()

  File "/g/src/plivo/src/plivo/rest/freeswitch/outboundserver.py", line 104, in                                                                               load_config

    raise e

KeyError: 'outbound_server'

Plivo-Rest [default] start failed

Plivo-Outbound [default] start failed

not sure what i missed.

[Venky]

Hi,

Did you follow the steps mentioned at the Get started page, or did you install manually?

Regards

Venky

[Charles]

Yes we did follow the Get started page,already two of us are trying to install both on centos and ubuntu.

 it must be something that we missed

[Venky]

First check inside the install dir, if etc/plivo/ has a default.conf file.

If yes, check this file has the key "FS_INBOUND_ADDRESS"

Regards

Venky

[Charles]

Yes i have it

FS_INBOUND_ADDRESS = 127.0.0.1:8021

FS_PASSWORD = ClueCon

[Venky]

Did you modify anything in this file?

Regards

Venky

[Charles]

no havent changed anything,heres the whole config.

[rest_server]

# Secret Key for plivo rest server

SECRET_KEY = \xae$\xce:k\x06\x9d\n5o\xb3\\xdb\xa7p1\xd1(\xb5\xad\xb0\xe9\xfe

# Allowed client ips to connect to plivo rest server, separated by a comma

ALLOWED_IPS = 127.0.0.1

# Listening address for plivo rest server

HTTP_ADDRESS = 127.0.0.1:8088

# Auth ID and Auth Token for plivo rest server - Change to something unique

AUTH_ID = something_unique

AUTH_TOKEN = something_unique

# Default Method to Request RESTXML or to send Params

DEFAULT_HTTP_METHOD = POST

# To set different user/group

# when running plivo rest server in daemon mode

#REST_SERVER_USER = root

#REST_SERVER_GROUP = root

# Log settings for plivo rest server

# log debug or not in plivo rest server

DEBUG = true

# log to stdout :

#LOG_TYPE = stdout

# log to file :

LOG_TYPE = file

LOG_FILE = /g/etc/plivo/tmp/plivo-rest.log

# log to syslog :

#LOG_TYPE = syslog

#SYSLOG_ADDRESS = /dev/log

#SYSLOG_FACILITY = local0

# no log

#LOG_TYPE = dummy

[freeswitch]

# Address and password for connecting to eventsocket

FS_INBOUND_ADDRESS = 127.0.0.1:8021

FS_PASSWORD = ClueCon

# Trace for debugging for plivo inbound

#FS_INBOUND_TRACE = true

# Listening address for plivo outbound server

FS_OUTBOUND_ADDRESS = 127.0.0.1:8084

# Trace for debugging for plivo outbound server

#FS_OUTBOUND_TRACE = true

# Incoming calls will always use those urls to post answer/hangup events

# By default, hangup url is same as answer url

DEFAULT_ANSWER_URL = http://127.0.0.1:5000/answered/

#DEFAULT_HANGUP_URL = http://127.0.0.1:5000/hangup/

# Extra FreeSWITCH variables to be sent to answer url on every incoming call

EXTRA_FS_VARS = variable_user_context,Channel-Read-Codec-Bit-Rate

# To set different user/group

#  when running plivo outbound server in daemon mode

#FS_OUTBOUND_USER = root

#FS_OUTBOUND_GROUP = root

# Log settings for plivo outbound server

# log debug or not in plivo outbound server

DEBUG = true

# log to stdout :

#LOG_TYPE = stdout

# log to file :

LOG_TYPE = file

LOG_FILE = /g/etc/plivo/tmp/plivo-outbound.log

# log to syslog :

#LOG_TYPE = syslog

#SYSLOG_ADDRESS = /dev/log

#SYSLOG_FACILITY = local0

# no log

#LOG_TYPE = dummy

[Venky]

you are not on the latest version of plivo.

update your plivo with latest version as this conf file is outdated and hence the issue.

Regards

Venky

[Charles]

ok that could be it. could you please point me to the right docs on how to update?

[Venky]

remove the plivo install folder and follow the plivo install steps again and you should be good to go.

Regards

Venky

[Charles]

venky whats is the difference between the two?

wget --no-check-certificate https://github.com/plivo/plivo/raw/master/scripts/plivo_install_beta.sh

https://github.com/plivo/plivo/tree/master/scripts/plivo_install_beta.sh

i reinstalled it and doesnt seem to create /etc/ under plivo folder that it installed as well as the default.conf

[Venky]

use the first one and install using that

Regards

Venky