> Hello all,

> could anyone please do a 'simple' step by step on how to install plivo?
>  tried to install and run everything else according to the how to and still
> getting this

> (g)root@plivo:/g/bin# ./plivo start
> Error loading config: 'FS_INBOUND_ADDRESS'Traceback (most recent call
> last):
>   File "/g/bin/plivo-rest", line 7, in <module>
>     execfile(__file__)
>   File "/g/src/plivo/src/bin/plivo-rest", line 47, in <module>
>     rest_server = PlivoRestServer(configfile, daemon=daemon,
> pidfile=pidfile)
>   File "/g/src/plivo/src/plivo/rest/freeswitch/apiserver.py", line 56, in
> __init
>        __
>     self.load_config()
>   File "/g/src/plivo/src/plivo/rest/freeswitch/apiserver.py", line 201, in
> load_
>        config
>     raise e
> KeyError: 'FS_INBOUND_ADDRESS'
> Error loading config: 'outbound_server'Traceback (most recent call last):
>   File "/g/bin/plivo-outbound", line 7, in <module>
>     execfile(__file__)
>   File "/g/src/plivo/src/bin/plivo-outbound", line 47, in <module>
>     outbound_server = PlivoOutboundServer(configfile, daemon=daemon,
> pidfile=pid
>              file)
>   File "/g/src/plivo/src/plivo/rest/freeswitch/outboundserver.py", line 42,
> in _
>      _init__
>     self.load_config()
>   File "/g/src/plivo/src/plivo/rest/freeswitch/outboundserver.py", line
> 104, in
>           load_config
>     raise e
> KeyError: 'outbound_server'
> Plivo-Rest [default] start failed
> Plivo-Outbound [default] start failed

> not sure what i missed.

On Mon, Aug 15, 2011 at 10:29 AM, Venky <ve...@plivo.com> wrote:
> Hi,

> Did you follow the steps mentioned at the Get started page, or did you
> install manually?

> Regards
> Venky

> On Sun, Aug 14, 2011 at 7:27 PM, Charles <charlespo...@googlemail.com>wrote:

>> Hello all,

>> could anyone please do a 'simple' step by step on how to install plivo?
>>  tried to install and run everything else according to the how to and still
>> getting this

>> (g)root@plivo:/g/bin# ./plivo start
>> Error loading config: 'FS_INBOUND_ADDRESS'Traceback (most recent call
>> last):
>>   File "/g/bin/plivo-rest", line 7, in <module>
>>     execfile(__file__)
>>   File "/g/src/plivo/src/bin/plivo-rest", line 47, in <module>
>>     rest_server = PlivoRestServer(configfile, daemon=daemon,
>> pidfile=pidfile)
>>   File "/g/src/plivo/src/plivo/rest/freeswitch/apiserver.py", line 56, in
>> __init
>>        __
>>     self.load_config()
>>   File "/g/src/plivo/src/plivo/rest/freeswitch/apiserver.py", line 201, in
>> load_
>>        config
>>     raise e
>> KeyError: 'FS_INBOUND_ADDRESS'
>> Error loading config: 'outbound_server'Traceback (most recent call last):
>>   File "/g/bin/plivo-outbound", line 7, in <module>
>>     execfile(__file__)
>>   File "/g/src/plivo/src/bin/plivo-outbound", line 47, in <module>
>>     outbound_server = PlivoOutboundServer(configfile, daemon=daemon,
>> pidfile=pid
>>              file)
>>   File "/g/src/plivo/src/plivo/rest/freeswitch/outboundserver.py", line
>> 42, in _
>>          _init__
>>     self.load_config()
>>   File "/g/src/plivo/src/plivo/rest/freeswitch/outboundserver.py", line
>> 104, in
>>           load_config
>>     raise e
>> KeyError: 'outbound_server'
>> Plivo-Rest [default] start failed
>> Plivo-Outbound [default] start failed

>> not sure what i missed.

> Yes we did follow the Get started page,already two of us are trying to
> install both on centos and ubuntu.
>  it must be something that we missed

> On Mon, Aug 15, 2011 at 10:29 AM, Venky <ve...@plivo.com> wrote:

>> Hi,

>> Did you follow the steps mentioned at the Get started page, or did you
>> install manually?

>> Regards
>> Venky

>> On Sun, Aug 14, 2011 at 7:27 PM, Charles <charlespo...@googlemail.com>wrote:

>>> Hello all,

>>> could anyone please do a 'simple' step by step on how to install plivo?
>>>  tried to install and run everything else according to the how to and still
>>> getting this

>>> (g)root@plivo:/g/bin# ./plivo start
>>> Error loading config: 'FS_INBOUND_ADDRESS'Traceback (most recent call
>>> last):
>>>   File "/g/bin/plivo-rest", line 7, in <module>
>>>     execfile(__file__)
>>>   File "/g/src/plivo/src/bin/plivo-rest", line 47, in <module>
>>>     rest_server = PlivoRestServer(configfile, daemon=daemon,
>>> pidfile=pidfile)
>>>   File "/g/src/plivo/src/plivo/rest/freeswitch/apiserver.py", line 56, in
>>> __init
>>>        __
>>>     self.load_config()
>>>   File "/g/src/plivo/src/plivo/rest/freeswitch/apiserver.py", line 201,
>>> in load_
>>>          config
>>>     raise e
>>> KeyError: 'FS_INBOUND_ADDRESS'
>>> Error loading config: 'outbound_server'Traceback (most recent call last):
>>>   File "/g/bin/plivo-outbound", line 7, in <module>
>>>     execfile(__file__)
>>>   File "/g/src/plivo/src/bin/plivo-outbound", line 47, in <module>
>>>     outbound_server = PlivoOutboundServer(configfile, daemon=daemon,
>>> pidfile=pid
>>>              file)
>>>   File "/g/src/plivo/src/plivo/rest/freeswitch/outboundserver.py", line
>>> 42, in _
>>>          _init__
>>>     self.load_config()
>>>   File "/g/src/plivo/src/plivo/rest/freeswitch/outboundserver.py", line
>>> 104, in
>>>           load_config
>>>     raise e
>>> KeyError: 'outbound_server'
>>> Plivo-Rest [default] start failed
>>> Plivo-Outbound [default] start failed

>>> not sure what i missed.

On Mon, Aug 15, 2011 at 10:57 AM, Venky <ve...@plivo.com> wrote:
> First check inside the install dir, if etc/plivo/ has a default.conf file.

> If yes, check this file has the key "FS_INBOUND_ADDRESS"

> Regards
> Venky

> On Sun, Aug 14, 2011 at 7:36 PM, Charles <charlespo...@googlemail.com>wrote:

>> Yes we did follow the Get started page,already two of us are trying to
>> install both on centos and ubuntu.
>>  it must be something that we missed

>> On Mon, Aug 15, 2011 at 10:29 AM, Venky <ve...@plivo.com> wrote:

>>> Hi,

>>> Did you follow the steps mentioned at the Get started page, or did you
>>> install manually?

>>> Regards
>>> Venky

>>> On Sun, Aug 14, 2011 at 7:27 PM, Charles <charlespo...@googlemail.com>wrote:

>>>> Hello all,

>>>> could anyone please do a 'simple' step by step on how to install plivo?
>>>>  tried to install and run everything else according to the how to and still
>>>> getting this

>>>> (g)root@plivo:/g/bin# ./plivo start
>>>> Error loading config: 'FS_INBOUND_ADDRESS'Traceback (most recent call
>>>> last):
>>>>   File "/g/bin/plivo-rest", line 7, in <module>
>>>>     execfile(__file__)
>>>>   File "/g/src/plivo/src/bin/plivo-rest", line 47, in <module>
>>>>     rest_server = PlivoRestServer(configfile, daemon=daemon,
>>>> pidfile=pidfile)
>>>>   File "/g/src/plivo/src/plivo/rest/freeswitch/apiserver.py", line 56,
>>>> in __init
>>>>            __
>>>>     self.load_config()
>>>>   File "/g/src/plivo/src/plivo/rest/freeswitch/apiserver.py", line 201,
>>>> in load_
>>>>          config
>>>>     raise e
>>>> KeyError: 'FS_INBOUND_ADDRESS'
>>>> Error loading config: 'outbound_server'Traceback (most recent call
>>>> last):
>>>>   File "/g/bin/plivo-outbound", line 7, in <module>
>>>>     execfile(__file__)
>>>>   File "/g/src/plivo/src/bin/plivo-outbound", line 47, in <module>
>>>>     outbound_server = PlivoOutboundServer(configfile, daemon=daemon,
>>>> pidfile=pid
>>>>              file)
>>>>   File "/g/src/plivo/src/plivo/rest/freeswitch/outboundserver.py", line
>>>> 42, in _
>>>>          _init__
>>>>     self.load_config()
>>>>   File "/g/src/plivo/src/plivo/rest/freeswitch/outboundserver.py", line
>>>> 104, in
>>>>           load_config
>>>>     raise e
>>>> KeyError: 'outbound_server'
>>>> Plivo-Rest [default] start failed
>>>> Plivo-Outbound [default] start failed

>>>> not sure what i missed.

> Yes i have it

> FS_INBOUND_ADDRESS = 127.0.0.1:8021
> FS_PASSWORD = ClueCon

> On Mon, Aug 15, 2011 at 10:57 AM, Venky <ve...@plivo.com> wrote:

>> First check inside the install dir, if etc/plivo/ has a default.conf file.

>> If yes, check this file has the key "FS_INBOUND_ADDRESS"

>> Regards
>> Venky

>> On Sun, Aug 14, 2011 at 7:36 PM, Charles <charlespo...@googlemail.com>wrote:

>>> Yes we did follow the Get started page,already two of us are trying to
>>> install both on centos and ubuntu.
>>>  it must be something that we missed

>>> On Mon, Aug 15, 2011 at 10:29 AM, Venky <ve...@plivo.com> wrote:

>>>> Hi,

>>>> Did you follow the steps mentioned at the Get started page, or did you
>>>> install manually?

>>>> Regards
>>>> Venky

>>>> On Sun, Aug 14, 2011 at 7:27 PM, Charles <charlespo...@googlemail.com>wrote:

>>>>> Hello all,

>>>>> could anyone please do a 'simple' step by step on how to install plivo?
>>>>>  tried to install and run everything else according to the how to and still
>>>>> getting this

>>>>> (g)root@plivo:/g/bin# ./plivo start
>>>>> Error loading config: 'FS_INBOUND_ADDRESS'Traceback (most recent call
>>>>> last):
>>>>>   File "/g/bin/plivo-rest", line 7, in <module>
>>>>>     execfile(__file__)
>>>>>   File "/g/src/plivo/src/bin/plivo-rest", line 47, in <module>
>>>>>     rest_server = PlivoRestServer(configfile, daemon=daemon,
>>>>> pidfile=pidfile)
>>>>>   File "/g/src/plivo/src/plivo/rest/freeswitch/apiserver.py", line 56,
>>>>> in __init
>>>>>            __
>>>>>     self.load_config()
>>>>>   File "/g/src/plivo/src/plivo/rest/freeswitch/apiserver.py", line 201,
>>>>> in load_
>>>>>          config
>>>>>     raise e
>>>>> KeyError: 'FS_INBOUND_ADDRESS'
>>>>> Error loading config: 'outbound_server'Traceback (most recent call
>>>>> last):
>>>>>   File "/g/bin/plivo-outbound", line 7, in <module>
>>>>>     execfile(__file__)
>>>>>   File "/g/src/plivo/src/bin/plivo-outbound", line 47, in <module>
>>>>>     outbound_server = PlivoOutboundServer(configfile, daemon=daemon,
>>>>> pidfile=pid
>>>>>              file)
>>>>>   File "/g/src/plivo/src/plivo/rest/freeswitch/outboundserver.py", line
>>>>> 42, in _
>>>>>          _init__
>>>>>     self.load_config()
>>>>>   File "/g/src/plivo/src/plivo/rest/freeswitch/outboundserver.py", line
>>>>> 104, in
>>>>>           load_config
>>>>>     raise e
>>>>> KeyError: 'outbound_server'
>>>>> Plivo-Rest [default] start failed
>>>>> Plivo-Outbound [default] start failed

>>>>> not sure what i missed.

On Mon, Aug 15, 2011 at 11:03 AM, Venky <ve...@plivo.com> wrote:
> Did you modify anything in this file?

> Regards
> Venky

> On Sun, Aug 14, 2011 at 7:59 PM, Charles <charlespo...@googlemail.com>wrote:

>> Yes i have it

>> FS_INBOUND_ADDRESS = 127.0.0.1:8021
>> FS_PASSWORD = ClueCon

>> On Mon, Aug 15, 2011 at 10:57 AM, Venky <ve...@plivo.com> wrote:

>>> First check inside the install dir, if etc/plivo/ has a default.conf
>>> file.

>>> If yes, check this file has the key "FS_INBOUND_ADDRESS"

>>> Regards
>>> Venky

>>> On Sun, Aug 14, 2011 at 7:36 PM, Charles <charlespo...@googlemail.com>wrote:

>>>> Yes we did follow the Get started page,already two of us are trying to
>>>> install both on centos and ubuntu.
>>>>  it must be something that we missed

>>>> On Mon, Aug 15, 2011 at 10:29 AM, Venky <ve...@plivo.com> wrote:

>>>>> Hi,

>>>>> Did you follow the steps mentioned at the Get started page, or did you
>>>>> install manually?

>>>>> Regards
>>>>> Venky

>>>>> On Sun, Aug 14, 2011 at 7:27 PM, Charles <charlespo...@googlemail.com>wrote:

>>>>>> Hello all,

>>>>>> could anyone please do a 'simple' step by step on how to install
>>>>>> plivo?  tried to install and run everything else according to the how to and
>>>>>> still getting this

>>>>>> (g)root@plivo:/g/bin# ./plivo start
>>>>>> Error loading config: 'FS_INBOUND_ADDRESS'Traceback (most recent call
>>>>>> last):
>>>>>>   File "/g/bin/plivo-rest", line 7, in <module>
>>>>>>     execfile(__file__)
>>>>>>   File "/g/src/plivo/src/bin/plivo-rest", line 47, in <module>
>>>>>>     rest_server = PlivoRestServer(configfile, daemon=daemon,
>>>>>> pidfile=pidfile)
>>>>>>   File "/g/src/plivo/src/plivo/rest/freeswitch/apiserver.py", line 56,
>>>>>> in __init
>>>>>>            __
>>>>>>     self.load_config()
>>>>>>   File "/g/src/plivo/src/plivo/rest/freeswitch/apiserver.py", line
>>>>>> 201, in load_
>>>>>>                config
>>>>>>     raise e
>>>>>> KeyError: 'FS_INBOUND_ADDRESS'
>>>>>> Error loading config: 'outbound_server'Traceback (most recent call
>>>>>> last):
>>>>>>   File "/g/bin/plivo-outbound", line 7, in <module>
>>>>>>     execfile(__file__)
>>>>>>   File "/g/src/plivo/src/bin/plivo-outbound", line 47, in <module>
>>>>>>     outbound_server = PlivoOutboundServer(configfile, daemon=daemon,
>>>>>> pidfile=pid
>>>>>>              file)
>>>>>>   File "/g/src/plivo/src/plivo/rest/freeswitch/outboundserver.py",
>>>>>> line 42, in _
>>>>>>                _init__
>>>>>>     self.load_config()
>>>>>>   File "/g/src/plivo/src/plivo/rest/freeswitch/outboundserver.py",
>>>>>> line 104, in
>>>>>>               load_config
>>>>>>     raise e
>>>>>> KeyError: 'outbound_server'
>>>>>> Plivo-Rest [default] start failed
>>>>>> Plivo-Outbound [default] start failed

>>>>>> not sure what i missed.

> no havent changed anything,heres the whole config.

> [rest_server]
> # Secret Key for plivo rest server
> SECRET_KEY =
> \xae$\xce:k\x06\x9d\n5o\xb3\\xdb\xa7p1\xd1(\xb5\xad\xb0\xe9\xfe

> # Allowed client ips to connect to plivo rest server, separated by a comma
> ALLOWED_IPS = 127.0.0.1

> # Listening address for plivo rest server
> HTTP_ADDRESS = 127.0.0.1:8088

> # Auth ID and Auth Token for plivo rest server - Change to something unique
> AUTH_ID = something_unique
> AUTH_TOKEN = something_unique

> # Default Method to Request RESTXML or to send Params
> DEFAULT_HTTP_METHOD = POST

> # To set different user/group
> # when running plivo rest server in daemon mode
> #REST_SERVER_USER = root
> #REST_SERVER_GROUP = root

> # Log settings for plivo rest server
> # log debug or not in plivo rest server
> DEBUG = true
> # log to stdout :
> #LOG_TYPE = stdout
> # log to file :
> LOG_TYPE = file
> LOG_FILE = /g/etc/plivo/tmp/plivo-rest.log
> # log to syslog :
> #LOG_TYPE = syslog
> #SYSLOG_ADDRESS = /dev/log
> #SYSLOG_FACILITY = local0
> # no log
> #LOG_TYPE = dummy

> [freeswitch]
> # Address and password for connecting to eventsocket
> FS_INBOUND_ADDRESS = 127.0.0.1:8021
>  FS_PASSWORD = ClueCon
> # Trace for debugging for plivo inbound
> #FS_INBOUND_TRACE = true

> # Listening address for plivo outbound server
> FS_OUTBOUND_ADDRESS = 127.0.0.1:8084
> # Trace for debugging for plivo outbound server
> #FS_OUTBOUND_TRACE = true

> # Incoming calls will always use those urls to post answer/hangup events
> # By default, hangup url is same as answer url
> DEFAULT_ANSWER_URL = http://127.0.0.1:5000/answered/
> #DEFAULT_HANGUP_URL = http://127.0.0.1:5000/hangup/

> # Extra FreeSWITCH variables to be sent to answer url on every incoming
> call
> EXTRA_FS_VARS = variable_user_context,Channel-Read-Codec-Bit-Rate

> # To set different user/group
> #  when running plivo outbound server in daemon mode
> #FS_OUTBOUND_USER = root
> #FS_OUTBOUND_GROUP = root

> # Log settings for plivo outbound server
> # log debug or not in plivo outbound server
> DEBUG = true
> # log to stdout :
> #LOG_TYPE = stdout
> # log to file :
> LOG_TYPE = file
> LOG_FILE = /g/etc/plivo/tmp/plivo-outbound.log
> # log to syslog :
> #LOG_TYPE = syslog
> #SYSLOG_ADDRESS = /dev/log
> #SYSLOG_FACILITY = local0
> # no log
> #LOG_TYPE = dummy

> On Mon, Aug 15, 2011 at 11:03 AM, Venky <ve...@plivo.com> wrote:

>> Did you modify anything in this file?

>> Regards
>> Venky

>> On Sun, Aug 14, 2011 at 7:59 PM, Charles <charlespo...@googlemail.com>wrote:

>>> Yes i have it

>>> FS_INBOUND_ADDRESS = 127.0.0.1:8021
>>> FS_PASSWORD = ClueCon

>>> On Mon, Aug 15, 2011 at 10:57 AM, Venky <ve...@plivo.com> wrote:

>>>> First check inside the install dir, if etc/plivo/ has a default.conf
>>>> file.

>>>> If yes, check this file has the key "FS_INBOUND_ADDRESS"

>>>> Regards
>>>> Venky

>>>> On Sun, Aug 14, 2011 at 7:36 PM, Charles <charlespo...@googlemail.com>wrote:

>>>>> Yes we did follow the Get started page,already two of us are trying to
>>>>> install both on centos and ubuntu.
>>>>>  it must be something that we missed

>>>>> On Mon, Aug 15, 2011 at 10:29 AM, Venky <ve...@plivo.com> wrote:

>>>>>> Hi,

>>>>>> Did you follow the steps mentioned at the Get started page, or did you
>>>>>> install manually?

>>>>>> Regards
>>>>>> Venky

>>>>>> On Sun, Aug 14, 2011 at 7:27 PM, Charles <charlespo...@googlemail.com
>>>>>> > wrote:

>>>>>>> Hello all,

>>>>>>> could anyone please do a 'simple' step by step on how to install
>>>>>>> plivo?  tried to install and run everything else according to the how to and
>>>>>>> still getting this

>>>>>>> (g)root@plivo:/g/bin# ./plivo start
>>>>>>> Error loading config: 'FS_INBOUND_ADDRESS'Traceback (most recent call
>>>>>>> last):
>>>>>>>   File "/g/bin/plivo-rest", line 7, in <module>
>>>>>>>     execfile(__file__)
>>>>>>>   File "/g/src/plivo/src/bin/plivo-rest", line 47, in <module>
>>>>>>>     rest_server = PlivoRestServer(configfile, daemon=daemon,
>>>>>>> pidfile=pidfile)
>>>>>>>   File "/g/src/plivo/src/plivo/rest/freeswitch/apiserver.py", line
>>>>>>> 56, in __init
>>>>>>>                __
>>>>>>>     self.load_config()
>>>>>>>   File "/g/src/plivo/src/plivo/rest/freeswitch/apiserver.py", line
>>>>>>> 201, in load_
>>>>>>>                config
>>>>>>>     raise e
>>>>>>> KeyError: 'FS_INBOUND_ADDRESS'
>>>>>>> Error loading config: 'outbound_server'Traceback (most recent call
>>>>>>> last):
>>>>>>>   File "/g/bin/plivo-outbound", line 7, in <module>
>>>>>>>     execfile(__file__)
>>>>>>>   File "/g/src/plivo/src/bin/plivo-outbound", line 47, in <module>
>>>>>>>     outbound_server = PlivoOutboundServer(configfile, daemon=daemon,
>>>>>>> pidfile=pid
>>>>>>>              file)
>>>>>>>   File "/g/src/plivo/src/plivo/rest/freeswitch/outboundserver.py",
>>>>>>> line 42, in _
>>>>>>>                _init__
>>>>>>>     self.load_config()
>>>>>>>   File "/g/src/plivo/src/plivo/rest/freeswitch/outboundserver.py",
>>>>>>> line 104, in
>>>>>>>               load_config
>>>>>>>     raise e
>>>>>>> KeyError: 'outbound_server'
>>>>>>> Plivo-Rest [default] start failed
>>>>>>> Plivo-Outbound [default] start failed

>>>>>>> not sure what i missed.

On Mon, Aug 15, 2011 at 11:25 AM, Venky <ve...@plivo.com> wrote:
> you are not on the latest version of plivo.

> update your plivo with latest version as this conf file is outdated and
> hence the issue.

> Regards
> Venky

> On Sun, Aug 14, 2011 at 8:13 PM, Charles <charlespo...@googlemail.com>wrote:

>> no havent changed anything,heres the whole config.

>> [rest_server]
>> # Secret Key for plivo rest server
>> SECRET_KEY =
>> \xae$\xce:k\x06\x9d\n5o\xb3\\xdb\xa7p1\xd1(\xb5\xad\xb0\xe9\xfe

>> # Allowed client ips to connect to plivo rest server, separated by a comma
>> ALLOWED_IPS = 127.0.0.1

>> # Listening address for plivo rest server
>> HTTP_ADDRESS = 127.0.0.1:8088

>> # Auth ID and Auth Token for plivo rest server - Change to something
>> unique
>> AUTH_ID = something_unique
>> AUTH_TOKEN = something_unique

>> # Default Method to Request RESTXML or to send Params
>> DEFAULT_HTTP_METHOD = POST

>> # To set different user/group
>> # when running plivo rest server in daemon mode
>> #REST_SERVER_USER = root
>> #REST_SERVER_GROUP = root

>> # Log settings for plivo rest server
>> # log debug or not in plivo rest server
>> DEBUG = true
>> # log to stdout :
>> #LOG_TYPE = stdout
>> # log to file :
>> LOG_TYPE = file
>> LOG_FILE = /g/etc/plivo/tmp/plivo-rest.log
>> # log to syslog :
>> #LOG_TYPE = syslog
>> #SYSLOG_ADDRESS = /dev/log
>> #SYSLOG_FACILITY = local0
>> # no log
>> #LOG_TYPE = dummy

>> [freeswitch]
>> # Address and password for connecting to eventsocket
>> FS_INBOUND_ADDRESS = 127.0.0.1:8021
>>  FS_PASSWORD = ClueCon
>> # Trace for debugging for plivo inbound
>> #FS_INBOUND_TRACE = true

>> # Listening address for plivo outbound server
>> FS_OUTBOUND_ADDRESS = 127.0.0.1:8084
>> # Trace for debugging for plivo outbound server
>> #FS_OUTBOUND_TRACE = true

>> # Incoming calls will always use those urls to post answer/hangup events
>> # By default, hangup url is same as answer url
>> DEFAULT_ANSWER_URL = http://127.0.0.1:5000/answered/
>> #DEFAULT_HANGUP_URL = http://127.0.0.1:5000/hangup/

>> # Extra FreeSWITCH variables to be sent to answer url on every incoming
>> call
>> EXTRA_FS_VARS = variable_user_context,Channel-Read-Codec-Bit-Rate

>> # To set different user/group
>> #  when running plivo outbound server in daemon mode
>> #FS_OUTBOUND_USER = root
>> #FS_OUTBOUND_GROUP = root

>> # Log settings for plivo outbound server
>> # log debug or not in plivo outbound server
>> DEBUG = true
>> # log to stdout :
>> #LOG_TYPE = stdout
>> # log to file :
>> LOG_TYPE = file
>> LOG_FILE = /g/etc/plivo/tmp/plivo-outbound.log
>> # log to syslog :
>> #LOG_TYPE = syslog
>> #SYSLOG_ADDRESS = /dev/log
>> #SYSLOG_FACILITY = local0
>> # no log
>> #LOG_TYPE = dummy

>> On Mon, Aug 15, 2011 at 11:03 AM, Venky <ve...@plivo.com> wrote:

>>> Did you modify anything in this file?

>>> Regards
>>> Venky

>>> On Sun, Aug 14, 2011 at 7:59 PM, Charles <charlespo...@googlemail.com>wrote:

>>>> Yes i have it

>>>> FS_INBOUND_ADDRESS = 127.0.0.1:8021
>>>> FS_PASSWORD = ClueCon

>>>> On Mon, Aug 15, 2011 at 10:57 AM, Venky <ve...@plivo.com> wrote:

>>>>> First check inside the install dir, if etc/plivo/ has a default.conf
>>>>> file.

>>>>> If yes, check this file has the key "FS_INBOUND_ADDRESS"

>>>>> Regards
>>>>> Venky

>>>>> On Sun, Aug 14, 2011 at 7:36 PM, Charles <charlespo...@googlemail.com>wrote:

>>>>>> Yes we did follow the Get started page,already two of us are trying to
>>>>>> install both on centos and ubuntu.
>>>>>>  it must be something that we missed

>>>>>> On Mon, Aug 15, 2011 at 10:29 AM, Venky <ve...@plivo.com> wrote:

>>>>>>> Hi,

>>>>>>> Did you follow the steps mentioned at the Get started page, or did
>>>>>>> you install manually?

>>>>>>> Regards
>>>>>>> Venky

>>>>>>> On Sun, Aug 14, 2011 at 7:27 PM, Charles <
>>>>>>> charlespo...@googlemail.com> wrote:

>>>>>>>> Hello all,

>>>>>>>> could anyone please do a 'simple' step by step on how to install
>>>>>>>> plivo?  tried to install and run everything else according to the how to and
>>>>>>>> still getting this

>>>>>>>> (g)root@plivo:/g/bin# ./plivo start
>>>>>>>> Error loading config: 'FS_INBOUND_ADDRESS'Traceback (most recent
>>>>>>>> call last):
>>>>>>>>   File "/g/bin/plivo-rest", line 7, in <module>
>>>>>>>>     execfile(__file__)
>>>>>>>>   File "/g/src/plivo/src/bin/plivo-rest", line 47, in <module>
>>>>>>>>     rest_server = PlivoRestServer(configfile, daemon=daemon,
>>>>>>>> pidfile=pidfile)
>>>>>>>>   File "/g/src/plivo/src/plivo/rest/freeswitch/apiserver.py", line
>>>>>>>> 56, in __init
>>>>>>>>                __
>>>>>>>>     self.load_config()
>>>>>>>>   File "/g/src/plivo/src/plivo/rest/freeswitch/apiserver.py", line
>>>>>>>> 201, in load_
>>>>>>>>                config
>>>>>>>>     raise e
>>>>>>>> KeyError: 'FS_INBOUND_ADDRESS'
>>>>>>>> Error loading config: 'outbound_server'Traceback (most recent call
>>>>>>>> last):
>>>>>>>>   File "/g/bin/plivo-outbound", line 7, in <module>
>>>>>>>>     execfile(__file__)
>>>>>>>>   File "/g/src/plivo/src/bin/plivo-outbound", line 47, in <module>
>>>>>>>>     outbound_server = PlivoOutboundServer(configfile, daemon=daemon,
>>>>>>>> pidfile=pid
>>>>>>>>              file)
>>>>>>>>   File "/g/src/plivo/src/plivo/rest/freeswitch/outboundserver.py",
>>>>>>>> line 42, in _
>>>>>>>>                _init__
>>>>>>>>     self.load_config()
>>>>>>>>   File "/g/src/plivo/src/plivo/rest/freeswitch/outboundserver.py",
>>>>>>>> line 104, in
>>>>>>>>               load_config
>>>>>>>>     raise e
>>>>>>>> KeyError: 'outbound_server'
>>>>>>>> Plivo-Rest [default] start failed
>>>>>>>> Plivo-Outbound [default] start failed

>>>>>>>> not sure what i missed.

> ok that could be it. could you please point me to the right docs on how to
> update?

> On Mon, Aug 15, 2011 at 11:25 AM, Venky <ve...@plivo.com> wrote:

>> you are not on the latest version of plivo.

>> update your plivo with latest version as this conf file is outdated and
>> hence the issue.

>> Regards
>> Venky

>> On Sun, Aug 14, 2011 at 8:13 PM, Charles <charlespo...@googlemail.com>wrote:

>>> no havent changed anything,heres the whole config.

>>> [rest_server]
>>> # Secret Key for plivo rest server
>>> SECRET_KEY =
>>> \xae$\xce:k\x06\x9d\n5o\xb3\\xdb\xa7p1\xd1(\xb5\xad\xb0\xe9\xfe

>>> # Allowed client ips to connect to plivo rest server, separated by a
>>> comma
>>> ALLOWED_IPS = 127.0.0.1

>>> # Listening address for plivo rest server
>>> HTTP_ADDRESS = 127.0.0.1:8088

>>> # Auth ID and Auth Token for plivo rest server - Change to something
>>> unique
>>> AUTH_ID = something_unique
>>> AUTH_TOKEN = something_unique

>>> # Default Method to Request RESTXML or to send Params
>>> DEFAULT_HTTP_METHOD = POST

>>> # To set different user/group
>>> # when running plivo rest server in daemon mode
>>> #REST_SERVER_USER = root
>>> #REST_SERVER_GROUP = root

>>> # Log settings for plivo rest server
>>> # log debug or not in plivo rest server
>>> DEBUG = true
>>> # log to stdout :
>>> #LOG_TYPE = stdout
>>> # log to file :
>>> LOG_TYPE = file
>>> LOG_FILE = /g/etc/plivo/tmp/plivo-rest.log
>>> # log to syslog :
>>> #LOG_TYPE = syslog
>>> #SYSLOG_ADDRESS = /dev/log
>>> #SYSLOG_FACILITY = local0
>>> # no log
>>> #LOG_TYPE = dummy

>>> [freeswitch]
>>> # Address and password for connecting to eventsocket
>>> FS_INBOUND_ADDRESS = 127.0.0.1:8021
>>>  FS_PASSWORD = ClueCon
>>> # Trace for debugging for plivo inbound
>>> #FS_INBOUND_TRACE = true

>>> # Listening address for plivo outbound server
>>> FS_OUTBOUND_ADDRESS = 127.0.0.1:8084
>>> # Trace for debugging for plivo outbound server
>>> #FS_OUTBOUND_TRACE = true

>>> # Incoming calls will always use those urls to post answer/hangup events
>>> # By default, hangup url is same as answer url
>>> DEFAULT_ANSWER_URL = http://127.0.0.1:5000/answered/
>>> #DEFAULT_HANGUP_URL = http://127.0.0.1:5000/hangup/

>>> # Extra FreeSWITCH variables to be sent to answer url on every incoming
>>> call
>>> EXTRA_FS_VARS = variable_user_context,Channel-Read-Codec-Bit-Rate

>>> # To set different user/group
>>> #  when running plivo outbound server in daemon mode
>>> #FS_OUTBOUND_USER = root
>>> #FS_OUTBOUND_GROUP = root

>>> # Log settings for plivo outbound server
>>> # log debug or not in plivo outbound server
>>> DEBUG = true
>>> # log to stdout :
>>> #LOG_TYPE = stdout
>>> # log to file :
>>> LOG_TYPE = file
>>> LOG_FILE = /g/etc/plivo/tmp/plivo-outbound.log
>>> # log to syslog :
>>> #LOG_TYPE = syslog
>>> #SYSLOG_ADDRESS = /dev/log
>>> #SYSLOG_FACILITY = local0
>>> # no log
>>> #LOG_TYPE = dummy

>>> On Mon, Aug 15, 2011 at 11:03 AM, Venky <ve...@plivo.com> wrote:

>>>> Did you modify anything in this file?

>>>> Regards
>>>> Venky

>>>> On Sun, Aug 14, 2011 at 7:59 PM, Charles <charlespo...@googlemail.com>wrote:

>>>>> Yes i have it

>>>>> FS_INBOUND_ADDRESS = 127.0.0.1:8021
>>>>> FS_PASSWORD = ClueCon

>>>>> On Mon, Aug 15, 2011 at 10:57 AM, Venky <ve...@plivo.com> wrote:

>>>>>> First check inside the install dir, if etc/plivo/ has a default.conf
>>>>>> file.

>>>>>> If yes, check this file has the key "FS_INBOUND_ADDRESS"

>>>>>> Regards
>>>>>> Venky

>>>>>> On Sun, Aug 14, 2011 at 7:36 PM, Charles <charlespo...@googlemail.com
>>>>>> > wrote:

>>>>>>> Yes we did follow the Get started page,already two of us are trying
>>>>>>> to install both on centos and ubuntu.
>>>>>>>  it must be something that we missed

>>>>>>> On Mon, Aug 15, 2011 at 10:29 AM, Venky <ve...@plivo.com> wrote:

>>>>>>>> Hi,

>>>>>>>> Did you follow the steps mentioned at the Get started page, or did
>>>>>>>> you install manually?

>>>>>>>> Regards
>>>>>>>> Venky

>>>>>>>> On Sun, Aug 14, 2011 at 7:27 PM, Charles <
>>>>>>>> charlespo...@googlemail.com> wrote:

>>>>>>>>> Hello all,

>>>>>>>>> could anyone please do a 'simple' step by step on how to install
>>>>>>>>> plivo?  tried to install and run everything else according to the how to and
>>>>>>>>> still getting this

>>>>>>>>> (g)root@plivo:/g/bin# ./plivo start
>>>>>>>>> Error loading config: 'FS_INBOUND_ADDRESS'Traceback (most recent
>>>>>>>>> call last):
>>>>>>>>>   File "/g/bin/plivo-rest", line 7, in <module>
>>>>>>>>>     execfile(__file__)
>>>>>>>>>   File "/g/src/plivo/src/bin/plivo-rest", line 47, in <module>
>>>>>>>>>     rest_server = PlivoRestServer(configfile, daemon=daemon,
>>>>>>>>> pidfile=pidfile)
>>>>>>>>>   File "/g/src/plivo/src/plivo/rest/freeswitch/apiserver.py", line
>>>>>>>>> 56, in __init
>>>>>>>>>                __
>>>>>>>>>     self.load_config()
>>>>>>>>>   File "/g/src/plivo/src/plivo/rest/freeswitch/apiserver.py", line
>>>>>>>>> 201, in load_
>>>>>>>>>                config
>>>>>>>>>     raise e
>>>>>>>>> KeyError: 'FS_INBOUND_ADDRESS'
>>>>>>>>> Error loading config: 'outbound_server'Traceback (most recent call
>>>>>>>>> last):
>>>>>>>>>   File "/g/bin/plivo-outbound", line 7, in <module>
>>>>>>>>>     execfile(__file__)
>>>>>>>>>   File "/g/src/plivo/src/bin/plivo-outbound", line 47, in <module>
>>>>>>>>>     outbound_server = PlivoOutboundServer(configfile,
>>>>>>>>> daemon=daemon, pidfile=pid
>>>>>>>>>                            file)
>>>>>>>>>   File "/g/src/plivo/src/plivo/rest/freeswitch/outboundserver.py",
>>>>>>>>> line 42, in _
>>>>>>>>>                _init__
>>>>>>>>>     self.load_config()
>>>>>>>>>   File "/g/src/plivo/src/plivo/rest/freeswitch/outboundserver.py",
>>>>>>>>> line 104, in
>>>>>>>>>               load_config
>>>>>>>>>     raise e
>>>>>>>>> KeyError: 'outbound_server'
>>>>>>>>> Plivo-Rest [default] start failed
>>>>>>>>> Plivo-Outbound [default] start failed

>>>>>>>>> not sure what i missed.

On Mon, Aug 15, 2011 at 11:40 AM, Venky <ve...@plivo.com> wrote:
> remove the plivo install folder and follow the plivo install steps again
> and you should be good to go.

> Regards
> Venky

> On Sun, Aug 14, 2011 at 8:27 PM, Charles <charlespo...@googlemail.com>wrote:

>> ok that could be it. could you please point me to the right docs on how to
>> update?

>> On Mon, Aug 15, 2011 at 11:25 AM, Venky <ve...@plivo.com> wrote:

>>> you are not on the latest version of plivo.

>>> update your plivo with latest version as this conf file is outdated and
>>> hence the issue.

>>> Regards
>>> Venky

>>> On Sun, Aug 14, 2011 at 8:13 PM, Charles <charlespo...@googlemail.com>wrote:

>>>> no havent changed anything,heres the whole config.

>>>> [rest_server]
>>>> # Secret Key for plivo rest server
>>>> SECRET_KEY =
>>>> \xae$\xce:k\x06\x9d\n5o\xb3\\xdb\xa7p1\xd1(\xb5\xad\xb0\xe9\xfe

>>>> # Allowed client ips to connect to plivo rest server, separated by a
>>>> comma
>>>> ALLOWED_IPS = 127.0.0.1

>>>> # Listening address for plivo rest server
>>>> HTTP_ADDRESS = 127.0.0.1:8088

>>>> # Auth ID and Auth Token for plivo rest server - Change to something
>>>> unique
>>>> AUTH_ID = something_unique
>>>> AUTH_TOKEN = something_unique

>>>> # Default Method to Request RESTXML or to send Params
>>>> DEFAULT_HTTP_METHOD = POST

>>>> # To set different user/group
>>>> # when running plivo rest server in daemon mode
>>>> #REST_SERVER_USER = root
>>>> #REST_SERVER_GROUP = root

>>>> # Log settings for plivo rest server
>>>> # log debug or not in plivo rest server
>>>> DEBUG = true
>>>> # log to stdout :
>>>> #LOG_TYPE = stdout
>>>> # log to file :
>>>> LOG_TYPE = file
>>>> LOG_FILE = /g/etc/plivo/tmp/plivo-rest.log
>>>> # log to syslog :
>>>> #LOG_TYPE = syslog
>>>> #SYSLOG_ADDRESS = /dev/log
>>>> #SYSLOG_FACILITY = local0
>>>> # no log
>>>> #LOG_TYPE = dummy

>>>> [freeswitch]
>>>> # Address and password for connecting to eventsocket
>>>> FS_INBOUND_ADDRESS = 127.0.0.1:8021
>>>>  FS_PASSWORD = ClueCon
>>>> # Trace for debugging for plivo inbound
>>>> #FS_INBOUND_TRACE = true

>>>> # Listening address for plivo outbound server
>>>> FS_OUTBOUND_ADDRESS = 127.0.0.1:8084
>>>> # Trace for debugging for plivo outbound server
>>>> #FS_OUTBOUND_TRACE = true

>>>> # Incoming calls will always use those urls to post answer/hangup events
>>>> # By default, hangup url is same as answer url
>>>> DEFAULT_ANSWER_URL = http://127.0.0.1:5000/answered/
>>>> #DEFAULT_HANGUP_URL = http://127.0.0.1:5000/hangup/

>>>> # Extra FreeSWITCH variables to be sent to answer url on every incoming
>>>> call
>>>> EXTRA_FS_VARS = variable_user_context,Channel-Read-Codec-Bit-Rate

>>>> # To set different user/group
>>>> #  when running plivo outbound server in daemon mode
>>>> #FS_OUTBOUND_USER = root
>>>> #FS_OUTBOUND_GROUP = root

>>>> # Log settings for plivo outbound server
>>>> # log debug or not in plivo outbound server
>>>> DEBUG = true
>>>> # log to stdout :
>>>> #LOG_TYPE = stdout
>>>> # log to file :
>>>> LOG_TYPE = file
>>>> LOG_FILE = /g/etc/plivo/tmp/plivo-outbound.log
>>>> # log to syslog :
>>>> #LOG_TYPE = syslog
>>>> #SYSLOG_ADDRESS = /dev/log
>>>> #SYSLOG_FACILITY = local0
>>>> # no log
>>>> #LOG_TYPE = dummy

>>>> On Mon, Aug 15, 2011 at 11:03 AM, Venky <ve...@plivo.com> wrote:

>>>>> Did you modify anything in this file?

>>>>> Regards
>>>>> Venky

>>>>> On Sun, Aug 14, 2011 at 7:59 PM, Charles <charlespo...@googlemail.com>wrote:

>>>>>> Yes i have it

>>>>>> FS_INBOUND_ADDRESS = 127.0.0.1:8021
>>>>>> FS_PASSWORD = ClueCon

>>>>>> On Mon, Aug 15, 2011 at 10:57 AM, Venky <ve...@plivo.com> wrote:

>>>>>>> First check inside the install dir, if etc/plivo/ has a default.conf
>>>>>>> file.

>>>>>>> If yes, check this file has the key "FS_INBOUND_ADDRESS"

>>>>>>> Regards
>>>>>>> Venky

>>>>>>> On Sun, Aug 14, 2011 at 7:36 PM, Charles <
>>>>>>> charlespo...@googlemail.com> wrote:

>>>>>>>> Yes we did follow the Get started page,already two of us are trying
>>>>>>>> to install both on centos and ubuntu.
>>>>>>>>  it must be something that we missed

>>>>>>>> On Mon, Aug 15, 2011 at 10:29 AM, Venky <ve...@plivo.com> wrote:

>>>>>>>>> Hi,

>>>>>>>>> Did you follow the steps mentioned at the Get started page, or did
>>>>>>>>> you install manually?

>>>>>>>>> Regards
>>>>>>>>> Venky

>>>>>>>>> On Sun, Aug 14, 2011 at 7:27 PM, Charles <
>>>>>>>>> charlespo...@googlemail.com> wrote:

>>>>>>>>>> Hello all,

>>>>>>>>>> could anyone please do a 'simple' step by step on how to install
>>>>>>>>>> plivo?  tried to install and run everything else according to the how to and
>>>>>>>>>> still getting this

>>>>>>>>>> (g)root@plivo:/g/bin# ./plivo start
>>>>>>>>>> Error loading config: 'FS_INBOUND_ADDRESS'Traceback (most recent
>>>>>>>>>> call last):
>>>>>>>>>>   File "/g/bin/plivo-rest", line 7, in <module>
>>>>>>>>>>     execfile(__file__)
>>>>>>>>>>   File "/g/src/plivo/src/bin/plivo-rest", line 47, in <module>
>>>>>>>>>>     rest_server = PlivoRestServer(configfile, daemon=daemon,
>>>>>>>>>> pidfile=pidfile)
>>>>>>>>>>   File "/g/src/plivo/src/plivo/rest/freeswitch/apiserver.py", line
>>>>>>>>>> 56, in __init
>>>>>>>>>>                __
>>>>>>>>>>     self.load_config()
>>>>>>>>>>   File "/g/src/plivo/src/plivo/rest/freeswitch/apiserver.py", line
>>>>>>>>>> 201, in load_
>>>>>>>>>>                config
>>>>>>>>>>     raise e
>>>>>>>>>> KeyError: 'FS_INBOUND_ADDRESS'
>>>>>>>>>> Error loading config: 'outbound_server'Traceback (most recent call
>>>>>>>>>> last):
>>>>>>>>>>   File "/g/bin/plivo-outbound", line 7, in <module>
>>>>>>>>>>     execfile(__file__)
>>>>>>>>>>   File "/g/src/plivo/src/bin/plivo-outbound", line 47, in <module>
>>>>>>>>>>     outbound_server = PlivoOutboundServer(configfile,
>>>>>>>>>> daemon=daemon, pidfile=pid
>>>>>>>>>>                            file)
>>>>>>>>>>   File "/g/src/plivo/src/plivo/rest/freeswitch/outboundserver.py",
>>>>>>>>>> line 42, in _
>>>>>>>>>>                _init__
>>>>>>>>>>     self.load_config()
>>>>>>>>>>   File "/g/src/plivo/src/plivo/rest/freeswitch/outboundserver.py",
>>>>>>>>>> line 104, in
>>>>>>>>>>               load_config
>>>>>>>>>>     raise e
>>>>>>>>>> KeyError: 'outbound_server'
>>>>>>>>>> Plivo-Rest [default] start failed
>>>>>>>>>> Plivo-Outbound [default] start failed

>>>>>>>>>> not sure what i missed.

> venky whats is the difference between the two?

> wget --no-check-certificate
> https://github.com/plivo/plivo/raw/master/scripts/plivo_install_beta.sh

> https://github.com/plivo/plivo/tree/master/scripts/plivo_install_beta.sh

> i reinstalled it and doesnt seem to create /etc/ under plivo folder that it
> installed as well as the default.conf

> On Mon, Aug 15, 2011 at 11:40 AM, Venky <ve...@plivo.com> wrote:

>> remove the plivo install folder and follow the plivo install steps again
>> and you should be good to go.

>> Regards
>> Venky

>> On Sun, Aug 14, 2011 at 8:27 PM, Charles <charlespo...@googlemail.com>wrote:

>>> ok that could be it. could you please point me to the right docs on how
>>> to update?

>>> On Mon, Aug 15, 2011 at 11:25 AM, Venky <ve...@plivo.com> wrote:

>>>> you are not on the latest version of plivo.

>>>> update your plivo with latest version as this conf file is outdated and
>>>> hence the issue.

>>>> Regards
>>>> Venky

>>>> On Sun, Aug 14, 2011 at 8:13 PM, Charles <charlespo...@googlemail.com>wrote:

>>>>> no havent changed anything,heres the whole config.

>>>>> [rest_server]
>>>>> # Secret Key for plivo rest server
>>>>> SECRET_KEY =
>>>>> \xae$\xce:k\x06\x9d\n5o\xb3\\xdb\xa7p1\xd1(\xb5\xad\xb0\xe9\xfe

>>>>> # Allowed client ips to connect to plivo rest server, separated by a
>>>>> comma
>>>>> ALLOWED_IPS = 127.0.0.1

>>>>> # Listening address for plivo rest server
>>>>> HTTP_ADDRESS = 127.0.0.1:8088

>>>>> # Auth ID and Auth Token for plivo rest server - Change to something
>>>>> unique
>>>>> AUTH_ID = something_unique
>>>>> AUTH_TOKEN = something_unique

>>>>> # Default Method to Request RESTXML or to send Params
>>>>> DEFAULT_HTTP_METHOD = POST

>>>>> # To set different user/group
>>>>> # when running plivo rest server in daemon mode
>>>>> #REST_SERVER_USER = root
>>>>> #REST_SERVER_GROUP = root

>>>>> # Log settings for plivo rest server
>>>>> # log debug or not in plivo rest server
>>>>> DEBUG = true
>>>>> # log to stdout :
>>>>> #LOG_TYPE = stdout
>>>>> # log to file :
>>>>> LOG_TYPE = file
>>>>> LOG_FILE = /g/etc/plivo/tmp/plivo-rest.log
>>>>> # log to syslog :
>>>>> #LOG_TYPE = syslog
>>>>> #SYSLOG_ADDRESS = /dev/log
>>>>> #SYSLOG_FACILITY = local0
>>>>> # no log
>>>>> #LOG_TYPE = dummy

>>>>> [freeswitch]
>>>>> # Address and password for connecting to eventsocket
>>>>> FS_INBOUND_ADDRESS = 127.0.0.1:8021
>>>>>  FS_PASSWORD = ClueCon
>>>>> # Trace for debugging for plivo inbound
>>>>> #FS_INBOUND_TRACE = true

>>>>> # Listening address for plivo outbound server
>>>>> FS_OUTBOUND_ADDRESS = 127.0.0.1:8084
>>>>> # Trace for debugging for plivo outbound server
>>>>> #FS_OUTBOUND_TRACE = true

>>>>> # Incoming calls will always use those urls to post answer/hangup
>>>>> events
>>>>> # By default, hangup url is same as answer url
>>>>> DEFAULT_ANSWER_URL = http://127.0.0.1:5000/answered/
>>>>> #DEFAULT_HANGUP_URL = http://127.0.0.1:5000/hangup/

>>>>> # Extra FreeSWITCH variables to be sent to answer url on every incoming
>>>>> call
>>>>> EXTRA_FS_VARS = variable_user_context,Channel-Read-Codec-Bit-Rate

>>>>> # To set different user/group
>>>>> #  when running plivo outbound server in daemon mode
>>>>> #FS_OUTBOUND_USER = root
>>>>> #FS_OUTBOUND_GROUP = root

>>>>> # Log settings for plivo outbound server
>>>>> # log debug or not in plivo outbound server
>>>>> DEBUG = true
>>>>> # log to stdout :
>>>>> #LOG_TYPE = stdout
>>>>> # log to file :
>>>>> LOG_TYPE = file
>>>>> LOG_FILE = /g/etc/plivo/tmp/plivo-outbound.log
>>>>> # log to syslog :
>>>>> #LOG_TYPE = syslog
>>>>> #SYSLOG_ADDRESS = /dev/log
>>>>> #SYSLOG_FACILITY = local0
>>>>> # no log
>>>>> #LOG_TYPE = dummy

>>>>> On Mon, Aug 15, 2011 at 11:03 AM, Venky <ve...@plivo.com> wrote:

>>>>>> Did you modify anything in this file?

>>>>>> Regards
>>>>>> Venky

>>>>>> On Sun, Aug 14, 2011 at 7:59 PM, Charles <charlespo...@googlemail.com
>>>>>> > wrote:

>>>>>>> Yes i have it

>>>>>>> FS_INBOUND_ADDRESS = 127.0.0.1:8021
>>>>>>> FS_PASSWORD = ClueCon

>>>>>>> On Mon, Aug 15, 2011 at 10:57 AM, Venky <ve...@plivo.com> wrote:

>>>>>>>> First check inside the install dir, if etc/plivo/ has a default.conf
>>>>>>>> file.

>>>>>>>> If yes, check this file has the key "FS_INBOUND_ADDRESS"

>>>>>>>> Regards
>>>>>>>> Venky

>>>>>>>> On Sun, Aug 14, 2011 at 7:36 PM, Charles <
>>>>>>>> charlespo...@googlemail.com> wrote:

>>>>>>>>> Yes we did follow the Get started page,already two of us are trying
>>>>>>>>> to install both on centos and ubuntu.
>>>>>>>>>  it must be something that we missed

>>>>>>>>> On Mon, Aug 15, 2011 at 10:29 AM, Venky <ve...@plivo.com> wrote:

>>>>>>>>>> Hi,

>>>>>>>>>> Did you follow the steps mentioned at the Get started page, or did
>>>>>>>>>> you install manually?

>>>>>>>>>> Regards
>>>>>>>>>> Venky

>>>>>>>>>> On Sun, Aug 14, 2011 at 7:27 PM, Charles <
>>>>>>>>>> charlespo...@googlemail.com> wrote:

>>>>>>>>>>> Hello all,

>>>>>>>>>>> could anyone please do a 'simple' step by step on how to install
>>>>>>>>>>> plivo?  tried to install and run everything else according to the how to and
>>>>>>>>>>> still getting this

>>>>>>>>>>> (g)root@plivo:/g/bin# ./plivo start
>>>>>>>>>>> Error loading config: 'FS_INBOUND_ADDRESS'Traceback (most recent
>>>>>>>>>>> call last):
>>>>>>>>>>>   File "/g/bin/plivo-rest", line 7, in <module>
>>>>>>>>>>>     execfile(__file__)
>>>>>>>>>>>   File "/g/src/plivo/src/bin/plivo-rest", line 47, in <module>
>>>>>>>>>>>     rest_server = PlivoRestServer(configfile, daemon=daemon,
>>>>>>>>>>> pidfile=pidfile)
>>>>>>>>>>>   File "/g/src/plivo/src/plivo/rest/freeswitch/apiserver.py",
>>>>>>>>>>> line 56, in __init
>>>>>>>>>>>                    __
>>>>>>>>>>>     self.load_config()
>>>>>>>>>>>   File "/g/src/plivo/src/plivo/rest/freeswitch/apiserver.py",
>>>>>>>>>>> line 201, in load_
>>>>>>>>>>>                    config
>>>>>>>>>>>     raise e
>>>>>>>>>>> KeyError: 'FS_INBOUND_ADDRESS'
>>>>>>>>>>> Error loading config: 'outbound_server'Traceback (most recent
>>>>>>>>>>> call last):
>>>>>>>>>>>   File "/g/bin/plivo-outbound", line 7, in <module>
>>>>>>>>>>>     execfile(__file__)
>>>>>>>>>>>   File "/g/src/plivo/src/bin/plivo-outbound", line 47, in
>>>>>>>>>>> <module>
>>>>>>>>>>>     outbound_server = PlivoOutboundServer(configfile,
>>>>>>>>>>> daemon=daemon, pidfile=pid
>>>>>>>>>>>                            file)
>>>>>>>>>>>   File
>>>>>>>>>>> "/g/src/plivo/src/plivo/rest/freeswitch/outboundserver.py", line 42, in _

>>>>>>>>>>>  _init__
>>>>>>>>>>>     self.load_config()
>>>>>>>>>>>   File
>>>>>>>>>>> "/g/src/plivo/src/plivo/rest/freeswitch/outboundserver.py", line 104, in

>>>>>>>>>>> load_config
>>>>>>>>>>>     raise e
>>>>>>>>>>> KeyError: 'outbound_server'
>>>>>>>>>>> Plivo-Rest [default] start failed
>>>>>>>>>>> Plivo-Outbound [default] start failed

>>>>>>>>>>> not sure what i missed.