CV Submission
nif...@yahoo.co.uk
PHONE: 01279444020(HOME), 07958571470(MOBILE)
E-MAIL: nif...@yahoo.co.uk
HENRY NIFAH
PROFESSIONAL PROFILE
MBA graduate and part-qualified CIMA professional with extensive management/ analytical skills keen to leverage full potential within a successful organisation. With proven organisational skills combined with a logical approach to problem solving. Possesses excellent interpersonal skills and the ability to communicate concisely and professionally at all levels. Has an eye for economy, efficiency minded, and cost conscious. Flexible committed individual capable of quickly adapting to changing environments.
Enjoys being part of, as well as managing and motivating, a successful and productive team and thrives in highly pressurised and challenging working environments.
EDUCATION & QUALIFICATIONS
2003 -2004: Heriot-Watt University, Masters in Business Administration (MBA)
· Quantitative Methods [A] · Finance [C]
· Strategic Planning [B] · Negotiation [B]
· Economics [B] · Consumer Behaviour [B]
· Organisational Behaviour [B] · Marketing [B]
· Accounting [B]
2004 - 2005: Chartered Institute of Management Accountants (CIMA)
· Stage I
· Stage II (Organisational Management)
1997 - 2001: BSc (Hons) Agriculture
CAREER SUMMARY
06/2004 - Up to date LIDL UK GmbH
Store Manager (06/2004-Up to date)
· Sales maximisation through standards and Cost meeting. Staff/work planning and base rota. Priority area management.
· Team coaching and development, leading by example, and performance review
· Inventory preparation & count, check list and loss. Inventory rotation plan and decarding
· Managing store security, apprehending shoplifters
· Cash management, and its procedures. Till management, monitoring/ trouble shooting.
· Price change procedures, Checking account cards, write offs
· Reporting figures
2001-2003 STANDARD BANK PLC
Assistant Branch Manager (2001-2003)
· Demonstrated an excellent working knowledge of the various feedback control measures used for the purposes of conducting performance evaluations across all divisions as well as applying ratio analysis
· Contributed directly to the formulation of new strategies and planning for their implementation across the bank
· Successfully improved business analysis methodology whilst playing a key role in ensuring that the highest standards of customer service are delivered at all times. Customer Service Index (CSI) regularly monitored.
· Liased directly with customers to ascertain their specific requirements and subsequently opening the most appropriate bank account on their behalf
· Provided comprehensive advice to customers on the full range of products and services available to them
· Regularly coached my team, resolved conflicts, and conducted monthly 1:1 performance appraisals
· Monitored daily/ weekly sales targets
· Fraud control, and signing off proformas.
KEY I.T. SKILLS
Sage, Word, Excel, Access, PowerPoint, Works, Outlook, Internet & Email
PERSONAL DETAILS
Date of Birth: 04/04/78
Driving Licence: Full/Clean
Health: Excellent; non-smoker
INTERESTS
Being punctual, motivated and highly organised.
Hobbies include: Football & Films
REFERENCES
REFERENCES ARE AVAILABLE UPON REQUEST