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Shane Courtrille  
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 More options May 22 2012, 3:59 pm
From: Shane Courtrille <shanecourtri...@gmail.com>
Date: Tue, 22 May 2012 12:59:56 -0700 (PDT)
Local: Tues, May 22 2012 3:59 pm
Subject: PageSpeed Insights upgrade broke PageSpeed

On Thursday I installed Chrome Canary and the Page Speed extension.  I went
to the Page Speed tab in Developer Tools and the screen said 'What's new in
Page Speed 1.12 beta?'.  I was able to use the tool fine and it would
complete its analysis very quickly.

Today I went and started Chrome Canary again and the PageSpeed tab looks
completely different but more importantly it doesn't work any more.  When I
click the Analyze button (which use to say Run Page Speed) it gets to
"Running PageSpeed Insights" and just seems to stop working.  I can still
switch to other tabs in the Dev tools but the progress bar doesn't move
after waiting for awhile.   It seems like I was "upgraded" to PageSpeed
Insights.. was this part of canary being upgraded automatically? Is there a
way I can make it stick with the old version of PageSpeed?

Thanks,

Shane


 
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Libo Song  
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 More options May 22 2012, 4:06 pm
From: Libo Song <ls...@google.com>
Date: Tue, 22 May 2012 16:06:35 -0400
Local: Tues, May 22 2012 4:06 pm
Subject: Re: [page-speed-discuss] PageSpeed Insights upgrade broke PageSpeed
Hi Shane,

Thanks for posting this issue. We are working to make a new release of
PageSpeed. It is automatically updated for all users on Chrome 19 or later.
Instead of stick with the old version, we want to fix the new version. If your
problem repeatable? Can you try to close devtools panel and reopen it?
Or, close Chrome and restart it?

Let's know more details, we want to fix it.
Thanks,

PageSpeed team.

On Tue, May 22, 2012 at 3:59 PM, Shane Courtrille


 
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Bryan McQuade  
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 More options May 22 2012, 4:21 pm
From: Bryan McQuade <bmcqu...@google.com>
Date: Tue, 22 May 2012 16:21:40 -0400
Local: Tues, May 22 2012 4:21 pm
Subject: Re: [page-speed-discuss] PageSpeed Insights upgrade broke PageSpeed
Hi Shane,

Thank you for helping us to debug this issue!

Can you try this, to help us pinpoint the cause of the issue:
1. try to run PageSpeed Insights and get it to the place where it
hangs on "Running PageSpeed Insights".
2. click the wrench icon in the top-right corner of chrome, select
Tools, then select Extensions
3. In the Extensions pane, make sure "Developer mode" is checked
4. For the PageSpeed Insights (by Google) entry, click on
"BackgroundPage.html" next to Inspect active views
5. In the Developer Tools pop-up, click the "Console" icon
6. copy and paste the contents of the Console message log into a reply
to this email.

For instance, you may see:
Got non-200 response 204 for
https://www.google.com/csi?v=3&s=webhp&action=&srt=256&p=s&npn=1&e=23...
background.js:358
Only unpacked extensions and apps installed from the Chrome Web Store
can load NaCl modules without enabling Native Client in about:flags.

-bryan

On Tue, May 22, 2012 at 3:59 PM, Shane Courtrille


 
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Shane Courtrille  
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 More options May 22 2012, 6:15 pm
From: Shane Courtrille <shanecourtri...@gmail.com>
Date: Tue, 22 May 2012 15:15:15 -0700 (PDT)
Local: Tues, May 22 2012 6:15 pm
Subject: Re: [page-speed-discuss] PageSpeed Insights upgrade broke PageSpeed

Hello, Bryan.

I tried what you said and all I get is a window that comes up with the
following
url: chrome-devtools://devtools/devtools.html?docked=true&dockSide=bottom&toolba rColor=rgba(223,223,223,1)&textColor=rgba(0,0,0,1)

There is a grey area on the top with a search box on the right side of it.
 Most of the screen is a white area with no text.

You should be able to reproduce this by going to rapt.yyc@com with @ being
a .


 
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Shane Courtrille  
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 More options May 22 2012, 6:23 pm
From: Shane Courtrille <shanecourtri...@gmail.com>
Date: Tue, 22 May 2012 15:23:18 -0700 (PDT)
Local: Tues, May 22 2012 6:23 pm
Subject: Re: [page-speed-discuss] PageSpeed Insights upgrade broke PageSpeed

In update to the last post..

I've actually noticed that it runs fine in 20.0.1132.11 beta-m but is
breaking in 21.0.1147.0 canary.


 
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Libo Song  
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 More options May 22 2012, 6:53 pm
From: Libo Song <ls...@google.com>
Date: Tue, 22 May 2012 18:53:56 -0400
Local: Tues, May 22 2012 6:53 pm
Subject: Re: [page-speed-discuss] PageSpeed Insights upgrade broke PageSpeed
Thanks for your update.

I just tried on my Mac 10.6.8 with Chrome canary 21.0.1147.0. It works fine.
I will try windows later.

On Tue, May 22, 2012 at 6:23 PM, Shane Courtrille


 
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Bryan McQuade  
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 More options May 23 2012, 10:11 am
From: Bryan McQuade <bmcqu...@google.com>
Date: Wed, 23 May 2012 10:11:24 -0400
Local: Wed, May 23 2012 10:11 am
Subject: Re: [page-speed-discuss] PageSpeed Insights upgrade broke PageSpeed
Thanks Shane!

From the URL you shared, it sounds like you may be looking at a
different devtools window. Sorry, there are multiple different
devtools windows. :-(

The URL in the devtools we are looking for should be
chrome-extension://gplegfbjlmmehdoakndmohflojccocli/BackgroundPage.html.
You'll expect to see "Developer Tools -
chrome-devtools://devtools/devtools.html?docked=true&dockSide=bottom&toolba rColor=rgba(240,235,226,1)&textColor=rgba(60,59,55,1)"
in the title bar for the devtools window we are interested in.

To get to this devtools window, you'll need to click on
"BackgroundPage.html", next to "Inspect active views" in the
extensions page (via Wrench->Tools->Extensions) to get the right
devtools view. At this point you may end up with multiple devtools
pages open, so check through each and make sure you find the one with
the URL for the background page.

It's important, also, that you attempt to run PageSpeed at least once
and get it to hang before doing this, since the error messages will
only show up once PageSpeed has hung.

Can you give this one more try and see if you see any messages in the
Console tab of the devtools window for URL
"chrome-extension://gplegfbjlmmehdoakndmohflojccocli/BackgroundPage.html"
once you attempt to run PageSpeed and get it to hang?

This will be very helpful to us in debugging and diagnosing this issue.

Thanks!
Bryan

On Tue, May 22, 2012 at 6:15 PM, Shane Courtrille


 
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Shane Courtrille  
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 More options May 23 2012, 1:50 pm
From: Shane Courtrille <shanecourtri...@gmail.com>
Date: Wed, 23 May 2012 10:50:27 -0700 (PDT)
Local: Wed, May 23 2012 1:50 pm
Subject: Re: [page-speed-discuss] PageSpeed Insights upgrade broke PageSpeed

Hey, Brian.

That's exactly where I went.  I went to the PageSpeed Insights (by Google)
1.999.0.10 section in Extensions.  Under there I clicked the
BackgroundPage.html and got the results I said.

I entered
the chrome-extension://gplegfbjlmmehdoakndmohflojccocli/BackgroundPage.html
URL into the browser and I get the 'connecting' grey semi circle indicator
but it never completes.

Shane


 
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Bryan McQuade  
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 More options May 23 2012, 2:19 pm
From: Bryan McQuade <bmcqu...@google.com>
Date: Wed, 23 May 2012 14:19:58 -0400
Local: Wed, May 23 2012 2:19 pm
Subject: Re: [page-speed-discuss] PageSpeed Insights upgrade broke PageSpeed
Great, thanks, in that case that gives us all the information we need. Thanks!

-bryan

On Wed, May 23, 2012 at 1:50 PM, Shane Courtrille


 
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Duncan Krebbers  
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 More options Jun 14 2012, 9:05 am
From: Duncan Krebbers <dun...@projectfive.nl>
Date: Thu, 14 Jun 2012 06:05:08 -0700 (PDT)
Local: Thurs, Jun 14 2012 9:05 am
Subject: Re: [page-speed-discuss] PageSpeed Insights upgrade broke PageSpeed

@Bryan,

I've got exactly the same problem with Pagespeed not working in the latest
Chrome dev build. I went trough the steps you've described above and the
console-window shows me this:

Got non-200 response 204 for
https://groups.google.com/forum/var?inc=message-cache-user-cache-miss...  in
background.js:358)


 
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RichardXeon  
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 More options Oct 19 2012, 2:39 pm
From: RichardXeon <rich...@dpiworld.com>
Date: Fri, 19 Oct 2012 11:39:04 -0700 (PDT)
Local: Fri, Oct 19 2012 2:39 pm
Subject: Re: [page-speed-discuss] PageSpeed Insights upgrade broke PageSpeed

Five months later it is still a problem.  After following the directions
above, the Console says this:

Uncaught TypeError: undefined is not a function
pagespeed_background.nocache.js:181<chrome-extension://gplegfbjlmmehdoakndm ohflojccocli/pagespeed_background.nocache.js>

This was after a PageSpeed hang during "Running PageSpeed Insights"  in the
latest version of Chrome: 24.0.1297.0 dev-m

How doI get PageSpeed to work again?


 
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Libo Song  
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 More options Oct 19 2012, 3:00 pm
From: Libo Song <ls...@google.com>
Date: Fri, 19 Oct 2012 15:00:51 -0400
Local: Fri, Oct 19 2012 3:00 pm
Subject: Re: [page-speed-discuss] PageSpeed Insights upgrade broke PageSpeed

Thanks for using PageSpeed. There is a known issue for PageSpeed on Chrome
24, and we have be in the process of pushing a new release to fix it. If
your PageSpeed extension is 2.0.2.0 or earlier, you may uninstall and
re-install to get the latest 2.0.2.1 for the fix.

Thanks.


 
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Darren Griffin  
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 More options Oct 21 2012, 2:57 am
From: Darren Griffin <starbeckave...@googlemail.com>
Date: Sat, 20 Oct 2012 23:57:00 -0700 (PDT)
Subject: Re: [page-speed-discuss] PageSpeed Insights upgrade broke PageSpeed

Hiya.

I've had this issue for a while, and found this thread. I've removed and
reinstalled version 2.0.2.1 of the extension but *still* get the same
problem. PageSpeed Insights hangs and just-sits-there-and-stares-at-me when
it reaches the "Running PageSpeed Insights" stage.

This is a really useful plugin for me - can you confirm the 2.0.2.1 version
has addressed this bug, and where I can send further information to help
resolve it?

I can provide screenshots etc if this will help.

D.


 
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Passariello  
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 More options Oct 22 2012, 8:58 am
From: Passariello <dariopassarie...@gmail.com>
Date: Mon, 22 Oct 2012 05:58:43 -0700 (PDT)
Local: Mon, Oct 22 2012 8:58 am
Subject: Re: [page-speed-discuss] PageSpeed Insights upgrade broke PageSpeed

Hi all
I have 100% of pagespeed
If you want to know wath I have done... I'm at your disposal :)

http:// www.digital3d.it

Dario Passariello


 
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Libo Song  
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 More options Oct 22 2012, 9:18 am
From: Libo Song <ls...@google.com>
Date: Mon, 22 Oct 2012 09:18:04 -0400
Local: Mon, Oct 22 2012 9:18 am
Subject: Re: [page-speed-discuss] PageSpeed Insights upgrade broke PageSpeed

On Sun, Oct 21, 2012 at 2:57 AM, Darren Griffin <

starbeckave...@googlemail.com> wrote:
> Hiya.

> I've had this issue for a while, and found this thread. I've removed and
> reinstalled version 2.0.2.1 of the extension but *still* get the same
> problem. PageSpeed Insights hangs and just-sits-there-and-stares-at-me when
> it reaches the "Running PageSpeed Insights" stage.

> What version of Chrome are you using? This bug was specific for Chrome 24,

which deprecated the BlobBuilder support. PageSpeed used BlodBuilder to
save optimized content. We are in the process of push a new release that
use Blob constructor instead of BlobBuilder. If you check the 'Don't save
optimized content' in the options page, you should be able to workaround
this issue.

> This is a really useful plugin for me - can you confirm the 2.0.2.1
> version has addressed this bug, and where I can send further information to
> help resolve it?

> Yes, please let us know that is your OS, the version of Chrome. It also

helps if you can provide how much memory you have on your computer, and the
CPU specs.

Thanks.


 
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Hannes Rydén  
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 More options Dec 4 2012, 6:54 pm
From: Hannes Rydén <hannes.ry...@gmail.com>
Date: Tue, 4 Dec 2012 15:54:19 -0800 (PST)
Local: Tues, Dec 4 2012 6:54 pm
Subject: Re: [page-speed-discuss] PageSpeed Insights upgrade broke PageSpeed

Hi,

I'm also getting this error. PageSpeed gets stuck about half way through
when analyzing a web page (I've tried different sites, even google.com).
I'm running Windows 8 Pro, initially on Chrome v23 and PageSpeed v2.0.2.2,
but just upgraded to Chrome beta v24 but still same problem. No difference
with "Don't save optimized content" checked. I get no output to
BackgroundPage.html whatsoever, it's completely blank. Also, when I've
tried running PageSpeed once, I can no longer access its options page, as
if the extension has crashed. I have to restart Chrome to get it working
again.

Best regards,

Hannes

Den måndagen den 22:e oktober 2012 kl. 15:18:06 UTC+2 skrev Libo Song:


 
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Chris Adams  
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 More options Dec 17 2012, 5:57 pm
From: Chris Adams <ch...@improbable.org>
Date: Mon, 17 Dec 2012 14:57:38 -0800 (PST)
Local: Mon, Dec 17 2012 5:57 pm
Subject: Re: [page-speed-discuss] PageSpeed Insights upgrade broke PageSpeed

I can confirm the same failure mode with Chrome 23.0.1271.101 on OS X 10.8
with a freshly installed Page Speed 2.0.2.2. The only difference is that
the options page still works for me even after Page Speed has hung.


 
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dvd plm  
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 More options Jan 14, 9:00 am
From: dvd plm <dvd...@gmail.com>
Date: Mon, 14 Jan 2013 06:00:20 -0800 (PST)
Local: Mon, Jan 14 2013 9:00 am
Subject: Re: [page-speed-discuss] PageSpeed Insights upgrade broke PageSpeed

Broken on Mac OS X v10.8.2 using Chrome v24.0.1312.52 and Page Speed
2.0.2.2. Changing options has no effect. Hangs on "Running PageSpeed
Insights".


 
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Dave Mankoff  
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 More options Jan 14, 1:09 pm
From: Dave Mankoff <mank...@google.com>
Date: Mon, 14 Jan 2013 13:09:53 -0500
Local: Mon, Jan 14 2013 1:09 pm
Subject: Re: [page-speed-discuss] PageSpeed Insights upgrade broke PageSpeed

Howdy, dvd. Can you provide an example of a url that hangs? I have a
computer with identical version information and am not encountering any
issues.

-dave mankoff
mank...@google.com


 
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Edoardo Tenani  
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 More options Jan 14, 8:40 pm
From: Edoardo Tenani <edoardo.ten...@gmail.com>
Date: Mon, 14 Jan 2013 17:40:57 -0800 (PST)
Local: Mon, Jan 14 2013 8:40 pm
Subject: Re: [page-speed-discuss] PageSpeed Insights upgrade broke PageSpeed

Hello, I'm experiencing this issue too... Chrome version 23.0.1271.64 on
Ubuntu 12.04, Pagespeed version 2.0.2.2


 
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Dave Mankoff  
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 More options Jan 14, 9:12 pm
From: Dave Mankoff <mank...@google.com>
Date: Mon, 14 Jan 2013 21:12:31 -0500
Local: Mon, Jan 14 2013 9:12 pm
Subject: Re: [page-speed-discuss] PageSpeed Insights upgrade broke PageSpeed

Howdy, Edoado. Can your provide an example url that hangs? Using my 12.04
machine on Chrome  23.0.1271.97 with that version of PageSpeed, everything
seems to work for me. We'd love to be able to reproduce this problem.

-dave mankoff
mank...@google.com

On Mon, Jan 14, 2013 at 8:40 PM, Edoardo Tenani <edoardo.ten...@gmail.com>wrote:


 
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Allen Williams  
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 More options Jan 15, 12:56 am
From: Allen Williams <allenwms2...@gmail.com>
Date: Tue, 15 Jan 2013 00:56:19 -0500
Local: Tues, Jan 15 2013 12:56 am
Subject: Re: [page-speed-discuss] PageSpeed Insights upgrade broke PageSpeed

I need you it you please to check my website hangs too, I am not spamming
please check my site please , here it is (www.fitness4all-camden.org )Thank
You , Allen Williams

--
One of the Great One ! <http://www.fitness4all-camden.org/>

 
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Dave Mankoff  
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 More options Jan 15, 8:01 am
From: Dave Mankoff <mank...@google.com>
Date: Tue, 15 Jan 2013 08:01:10 -0500
Local: Tues, Jan 15 2013 8:01 am
Subject: Re: [page-speed-discuss] PageSpeed Insights upgrade broke PageSpeed

Howdy, Allen. Your website works, except that you have a script on your
site that takes far too long to load:

http://code.getbacklinks.info/sss.php?titlep=fitness%20for%20all,%20i...

If you remove that script, or find a way to make it load faster, your
site's speed will improve.

-dave mankoff
mank...@google.com

On Tue, Jan 15, 2013 at 12:56 AM, Allen Williams <allenwms2...@gmail.com>wrote:


 
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Edoardo Tenani  
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 More options Jan 15, 10:39 am
From: Edoardo Tenani <edoardo.ten...@gmail.com>
Date: Tue, 15 Jan 2013 07:39:24 -0800 (PST)
Local: Tues, Jan 15 2013 10:39 am
Subject: Re: [page-speed-discuss] PageSpeed Insights upgrade broke PageSpeed

Hi Dave, thanks for your reply.

Have a look at http://service.coop, http://gandi.net

I tried also google.com, microsoft.com, facebook.com but pagespeed always
hang... I suspect that would hang on every website... :(

I also disabled every other extension.


 
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Dave Mankoff  
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 More options Jan 15, 12:23 pm
From: Dave Mankoff <mank...@google.com>
Date: Tue, 15 Jan 2013 12:23:24 -0500
Local: Tues, Jan 15 2013 12:23 pm
Subject: Re: [page-speed-discuss] PageSpeed Insights upgrade broke PageSpeed

Howdy, Edoardo. Thanks for getting back to us.

Unfortunately, everything seems to be working OK on our end. You say that
you've disabled other extensions which is a great first step. Have you
tried removing and re-adding the PageSpeed extension itself?

https://developers.google.com/speed/pagespeed/insights_extensions

We're looking into other ways we might be able to fix this issue for you
and others. We'll keep you posted.

-dave mankoff
mank...@google.com

On Tue, Jan 15, 2013 at 10:39 AM, Edoardo Tenani
<edoardo.ten...@gmail.com>wrote:


 
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