OpsScorecard

Here's a reference example: http://www.controllerverein.com/Balanced_Scorecard.128144.html? http:

Yeah, that's probably good along with establishing some interesting activity metrics. I think we

another change: Service Management Success Rate, changed to "Good: higher". Greg On Mon,

Here's a PDF of new mockups that reflect the discussion: http://ops-scorecard.googlecode.com/svn/