[Ticket#465] Dashboard not loading in Internet Explorer, Chrome, Opera and possibly Safari

openXdata ticket Admin

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Sep 20, 2011, 4:47:05 AM9/20/11

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#465: Dashboard not loading in Internet Explorer, Chrome, Opera and possibly
Safari
---------------------------------------+------------------------------------
Reporter: jorn.klungsoyr@… | Owner:
Type: bug | Status: new
Priority: critical | Milestone: 1.3.1 Bug fixes to 1.3
Component: Dashboard (emit) | Version: openxdata-1.3
Keywords: |
---------------------------------------+------------------------------------
After logging in to openxdata all is fine using Firefox 6.02.

However with Explorer, Chrome and Opera it ends up with a blank screen.

I have only tested this on windows 7

In Opera and Chrome (but not IE) I can access Admin by e.g. directly going
to a URL like this:
http://demo.openxdata.org/OpenXDataServerAdmin/OpenXDataServerAdmin.html

But dashboard which is URL http://demo.openxdata.org/Emit.html does not
show anything but a blank screen.

There are no error messages in the log files.

--
Ticket URL: <http://trac2.openxdata.org/ticket/465>
OpenXdata <https://trac.openxdata.org/>
OpenXdata is a community-developed, open-source, enterprise end-to-end software solution for handling virtually any type of forms based data collection and management using mobile devices and web forms (online or offline). OpenXdata is the first FREE and completely OPEN SOURCE end-to-end solution of its kind that can use both high- and low-end mobile devices and mobile phones as well as in a regular web-browser to show and capture forms based data.

openXdata ticket Admin

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Sep 20, 2011, 4:52:20 AM9/20/11

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#465: Dashboard not loading in Internet Explorer, Chrome and Opera

---------------------------------------+------------------------------------
Reporter: jorn.klungsoyr@… | Owner:
Type: bug | Status: new
Priority: critical | Milestone: 1.3.1 Bug fixes to 1.3
Component: Dashboard (emit) | Version: openxdata-1.3
Keywords: |
---------------------------------------+------------------------------------

Comment(by jorn.klungsoyr@…):

Updated based on testing by Mark.

--
Ticket URL: <http://trac2.openxdata.org/ticket/465#comment:1>

Mark Gerard

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Sep 20, 2011, 4:25:50 AM9/20/11

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Hei Jørn,

Just to add that chrome (14.x) works fine for me too (Mac OS 10.x). Safari 5.x has issues in running GWT should might work on some machines and others not. They basically changed the javascript rendering engine to some custom apple lib (webkit) that broke legacy code (hosted mode does not even work, I think the latest firefox has the same problem).

Earlier safari versions prior to 5.x should work fine.

Might this be a right time to document firefox as the default browser?

Just thought I should add this information here.

Mark

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Jørn Ivar Klungsøyr

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Sep 20, 2011, 4:34:12 AM9/20/11

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Mark, can you test that on demo.openxdata.org ?
And please put these and new comments on the ticket in trac....... thereby they don't get "lost" :)
Thanx :)
Jørn

____________________________________________________________________________
Jorn Klungsoyr
openXdata - Centre for International Health, University of Bergen, Norway
www.openxdata.org / www.cih.uib.no / www.openrosa.org / www.open-mobile.org
Mobile: +4791365731, Skype/GoogleTalk: jornklung Alternative email: jorn.kl...@gmail.com
Post: Postboks 7800, 5020 Bergen, Visit: Årstadveien 21, 5th Floor, Bergen
------¤¤¤¤------

-----Original Message-----
From: openxd...@googlegroups.com [mailto:openxd...@googlegroups.com] On Behalf Of Mark Gerard
Sent: Tuesday, September 20, 2011 10:26 AM
To: openxd...@googlegroups.com
Subject: Re: [openXdata-dev] Re: [Ticket#465] Dashboard not loading in Internet Explorer, Chrome and Opera (was: Dashboard not loading in Internet Explorer, Chrome, Opera and possibly Safari)

Hei Jørn,

Just to add that chrome (14.x) works fine for me too (Mac OS 10.x). Safari 5.x has issues in running GWT should might work on some machines and others not. They basically changed the javascript rendering engine to some custom apple lib (webkit) that broke legacy code (hosted mode does not even work, I think the latest firefox has the same problem).

Earlier safari versions prior to 5.x should work fine.

Might this be a right time to document firefox as the default browser?

Just thought I should add this information here.

Mark

On Sep 20, 2011, at 10:52 AM, openXdata ticket Admin wrote:

> #465: Dashboard not loading in Internet Explorer, Chrome and Opera
> ---------------------------------------+------------------------------

> ---------------------------------------+------
> Reporter: jorn.klungsoyr@. | Owner:

> Type: bug | Status: new
> Priority: critical | Milestone: 1.3.1 Bug fixes to 1.3
> Component: Dashboard (emit) | Version: openxdata-1.3
> Keywords: |
> ---------------------------------------+------------------------------

> ---------------------------------------+------
>
> Comment(by jorn.klungsoyr@.):

openXdata ticket Admin

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Sep 20, 2011, 5:17:27 AM9/20/11

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#465: Dashboard not loading in Internet Explorer, Chrome and Opera

---------------------------------------+------------------------------------
Reporter: jorn.klungsoyr@… | Owner:
Type: bug | Status: new
Priority: critical | Milestone: 1.3.1 Bug fixes to 1.3
Component: Dashboard (emit) | Version: openxdata-1.3
Keywords: |
---------------------------------------+------------------------------------

Comment(by cattabanks@…):

Chrome (14.x) works fine for me (Mac OS 10.x). Safari 5.x has issues in
running GWT. It might work on some machines and others not due to the
change in the javascript rendering engine to some custom apple lib
(webkit) that broke legacy applications (hosted mode does not even work, I

think the latest firefox has the same problem).

Earlier safari versions prior to 5.x should work fine.

1. http://www.stevenjaycohen.com/#!1312808158

2. http://code.google.com/p/google-web-toolkit/issues/detail?id=1792

3. http://code.google.com/p/google-web-toolkit/issues/detail?id=5778

--
Ticket URL: <http://trac2.openxdata.org/ticket/465#comment:2>

Mark Gerard

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Sep 20, 2011, 4:41:43 AM9/20/11

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I actually tested with that url. I will put the comments on the ticket.

Mark

openXdata ticket Admin

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Sep 22, 2011, 6:31:20 AM9/22/11

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#465: Dashboard not loading in Internet Explorer, Chrome and Opera

---------------------------------------+------------------------------------
Reporter: jorn.klungsoyr@… | Owner:
Type: bug | Status: new
Priority: critical | Milestone: 1.3.1 Bug fixes to 1.3
Component: Dashboard (emit) | Version: openxdata-1.3
Keywords: |
---------------------------------------+------------------------------------

Comment(by sarah.bird@…):

On Windows 7, I am seeing, Chrome, Firefox and Opera all behaving
correctly. Internet Explorer showing blank screen. Jorn, this is on the
Windows 7 server you gave me for testing.

Best,

Bird

--
Ticket URL: <http://trac2.openxdata.org/ticket/465#comment:3>

openXdata ticket Admin

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Sep 28, 2011, 4:52:14 AM9/28/11

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#465: Dashboard not loading in Internet Explorer, Chrome and Opera

---------------------------------------+------------------------------------
Reporter: jorn.klungsoyr@… | Owner:
Type: bug | Status: new
Priority: critical | Milestone: 1.3.1

Component: Dashboard (emit) | Version: openxdata-1.3
Keywords: |
---------------------------------------+------------------------------------

Comment(by jorn.klungsoyr@…):

Hmmm.

I have tested on a couple of different machines and the only consistent
behavior I'm getting is that it works on Win7 32bit machines but not on
64bit machines.

The other possible issue I can think of is that my locale is set to
Norwegian - but I have tried changing on a 32bit win7 machine - without
any change of behavior.

In it works I mean that Chrome, Firefox and Opera behave correctly - but
not IE.

Does anybody else have win 7 64bit that can verify this?

--
Ticket URL: <http://trac2.openxdata.org/ticket/465#comment:4>

openXdata ticket Admin

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Sep 28, 2011, 6:15:46 AM9/28/11

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#465: Dashboard not loading in Internet Explorer, Chrome and Opera

---------------------------------------+------------------------------------
Reporter: jorn.klungsoyr@… | Owner:
Type: bug | Status: new
Priority: critical | Milestone: 1.3.1

Component: Dashboard (emit) | Version: openxdata-1.3
Keywords: |
---------------------------------------+------------------------------------

Comment(by brent.atkinson@…):

I'm running win7 x64, I'll see if I can reproduce it.

--
Ticket URL: <http://trac2.openxdata.org/ticket/465#comment:5>

openXdata ticket Admin

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Sep 28, 2011, 6:37:56 AM9/28/11

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#465: Dashboard displays as white screen in IE

---------------------------------------+------------------------------------
Reporter: jorn.klungsoyr@… | Owner:
Type: bug | Status: new
Priority: critical | Milestone: 1.3.1

Component: Dashboard (emit) | Version: openxdata-1.3
Keywords: |
---------------------------------------+------------------------------------

Comment(by brent.atkinson@…):

Jørn, how are you running this when you see the white screen? Are you
deploying in Tomcat? I think I can see the issue, but I just want to
double-check that I'm isolating your observed behavior.

--
Ticket URL: <http://trac2.openxdata.org/ticket/465#comment:6>

openXdata ticket Admin

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Sep 28, 2011, 6:43:24 AM9/28/11

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#465: Dashboard displays as white screen in IE

---------------------------------------+------------------------------------
Reporter: jorn.klungsoyr@… | Owner:
Type: bug | Status: new
Priority: critical | Milestone: 1.3.1

Component: Dashboard (emit) | Version: openxdata-1.3
Keywords: |
---------------------------------------+------------------------------------

Old description:

> After logging in to openxdata all is fine using Firefox 6.02.
>
> However with Explorer, Chrome and Opera it ends up with a blank screen.
>
> I have only tested this on windows 7
>
> In Opera and Chrome (but not IE) I can access Admin by e.g. directly
> going to a URL like this:
> http://demo.openxdata.org/OpenXDataServerAdmin/OpenXDataServerAdmin.html
>
> But dashboard which is URL http://demo.openxdata.org/Emit.html does not
> show anything but a blank screen.
>
> There are no error messages in the log files.

New description:

After logging in to openxdata all is fine using Firefox 6.02.

However with Explorer, Chrome and Opera it ends up with a blank screen.

I have only tested this on windows 7local

In Opera and Chrome (but not IE) I can access Admin by e.g. directly going
to a URL like this:
http://demo.openxdata.org/OpenXDataServerAdmin/OpenXDataServerAdmin.html

But dashboard which is URL http://demo.openxdata.org/Emit.html does not
show anything but a blank screen.

There are no error messages in the log files.

--

Comment(by jorn.klungsoyr@…):

Hi,

I only used http://demo.openxdata.org - which runs 1.3 (released version
from jenkins).

Versions used are:
Apache Tomcat/6.0.20
JVM Version 1.6.0_24-b07
Windows 7 Pro 32bit

--
Ticket URL: <http://trac2.openxdata.org/ticket/465#comment:7>

openXdata ticket Admin

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Sep 28, 2011, 6:45:25 AM9/28/11

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#465: Dashboard displays as white screen in IE

---------------------------------------+------------------------------------
Reporter: jorn.klungsoyr@… | Owner:
Type: bug | Status: new
Priority: critical | Milestone: 1.3.1

Component: Dashboard (emit) | Version: openxdata-1.3
Keywords: |
---------------------------------------+------------------------------------

Description changed by jorn.klungsoyr@…:

Old description:

> After logging in to openxdata all is fine using Firefox 6.02.
>
> However with Explorer, Chrome and Opera it ends up with a blank screen.
>

> I have only tested this on windows 7local

>
> In Opera and Chrome (but not IE) I can access Admin by e.g. directly
> going to a URL like this:
> http://demo.openxdata.org/OpenXDataServerAdmin/OpenXDataServerAdmin.html
>
> But dashboard which is URL http://demo.openxdata.org/Emit.html does not
> show anything but a blank screen.
>
> There are no error messages in the log files.

New description:

After logging in to openxdata all is fine using Firefox 6.02.

However with Explorer, Chrome and Opera it ends up with a blank screen.

I have only tested this on windows 7

In Opera and Chrome (but not IE) I can access Admin by e.g. directly going
to a URL like this:
http://demo.openxdata.org/OpenXDataServerAdmin/OpenXDataServerAdmin.html

But dashboard which is URL http://demo.openxdata.org/Emit.html does not
show anything but a blank screen.

There are no error messages in the log files.