Installation Problem

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johnyin

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Feb 12, 2008, 11:35:07 PM2/12/08

to Open Travel Software Product Support

When I try to install Open Travel Software Professional Edition, I
encountered the following problem:

Column count doesn't match value count at row 1

I deleted the database and recreate a new one then try again, same
problem.

Please help.

John Yin

Anthony Levensalor

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Feb 13, 2008, 3:02:15 PM2/13/08

to Open Travel Software Product Support

John,

Yours is the second report on this issue, and the problem has now been
identified as a corrupted encoding on one of the installer files. A
solution will be posted here and will be in our downloadable
distributions this evening, and I will repost to the group when our
team has tested the new file.

Thanks for letting us know so quickly!

All the best,
Anthony Levensalor
Lead Architect
Open Travel Software, Inc

Henry Sienkiewicz

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Feb 13, 2008, 3:07:46 PM2/13/08

to opentrave...@googlegroups.com

?? Do we know where they downloaded their versions from? Are all of the versions the same?

Anthony Levensalor <mypetpr...@gmail.com> wrote:

John,

Yours is the second report on this issue, and the problem has now been
identified as a corrupted encoding on one of the installer files. A
solution will be posted here and will be in our downloadable
distributions this evening, and I will repost to the group when our
team has tested the new file.

Thanks for letting us know so quickly!

All the best,
Anthony Levensalor
Lead Architect
Open Travel Software, Inc