With the caveat that I have no personal experience with this....
I recently wrote up some tips for communicating with Congress, basically
based entirely on the CMF report of the same name and on CMF's
conference of the same name last October (my it's been almost a year
already!). I am not sure to what extent I believe the survey results in
the CMF report, though. Here's part of what I wrote:
Over the last decade or so, the number of letters to Congress
has nearly quadrupled, with more than 200 million emails now
received by Congress each year (that's around one email per adult!).
...
What Congressional staff say is that two things happen with
letters and other communications. First, Representatives and
Senators use the information essentially like a poll: They tally
up responses and use the totals to guide their decision making.
Second, on rare occasions they use some letters as case studies
in speeches on the floor, to support their point with a little
personal touch. A letter turning into a case study is especially
rare, especially in terms of the volume of communications
received, which means by and large the actual personal content
of messages (beyond what can be tallied) is pretty much unread.
Moreover, your personal communication is worthless in isolation.
As part of a movement, when the tally will add up to something,
it might have an impact. I'm sure there are some representatives
that take tallies seriously, but I don't know how many. No House
staffer says they actually read the letters carefully: They are
frank that they don't have the resources to do it. (Of course,
they can vote on their own resource levels, so there is some
mystery there.)
http://www.govtrack.us/congress/communicatingtips.xpd
(Comments surely welcome.)
(And the CMF report:
http://www.cmfweb.org/index.php?option=com_content&task=view&id=63 )
I've also started reading Kingdon's Congressmen's Voting Decisions
(third edition 1989, but based on interviews with congressmen in 1969)
and found this part worth sharing for its particular relevance to
today's astroturf... mail.. whatever the term is:
'...when an interest group headquarters asks their members to
write. Congressmen say they can readily spot this "inspired" or
"stimulated" mail. ... Another [congressman] spoke of a thousand
mimeographed letters simply signed at the bottom, including one
man who signed his upside down. This sort of mail is seen very
differently from [mail that] "just sort of welled up." ...
Stimulated writers, however, are usually seen as being neither
intense about their preferences nor numerous enough to count
much. One congressman summed up the prevailing attitude when
asked if he discounted inspired mail: "No, you just evaluate it
and avoid getting stampeded by it.'
But against the cynicism, Kingdon quoted one representative as saying:
' "When I first came here, I voted on principle, and I got beat
over the head for it. That made me take a second look. You'll
find most guys operate this way. If they vote one way, and it's
used in the next campaign to beat them over the head and about
the ears, they'll be pretty cautions about doing it again. I
came here with a lot of idealism, but I've sure lost it." '
Now the question is today who is doing the beating over the head?
--
- Josh Tauberer
- GovTrack.us
"Yields falsehood when preceded by its quotation! Yields
falsehood when preceded by its quotation!" Achilles to
Tortoise (in "Godel, Escher, Bach" by Douglas Hofstadter)