Google Groups no longer supports new Usenet posts or subscriptions. Historical content remains viewable.
Dismiss

Re: TelstraClear is Moving its call center to the Philippines..

2 views
Skip to first unread message
Message has been deleted
Message has been deleted

Adam

unread,
Nov 21, 2009, 12:08:21 PM11/21/09
to
Mary Hanna wrote:

>
>
> Yes the call center here in Kapiti, lots of people will be out of work, I
> do hope its not this side of Christmas.
>
> I just herd that on a local Radio station.

Vodaphone too, its Call Centre to Manila, apparently.


victor

unread,
Nov 21, 2009, 2:24:18 PM11/21/09
to
pystol wrote:

> On Nov 21, 10:19 pm, Mary Hanna <ma...@yahoo.co.cn> wrote:
>> Yes the call center here in Kapiti, lots of people will be out of work, I do
>> hope its not this side of Christmas.
>>
>> I just herd that on a local Radio station.
>
> Oh dear, I feel sorry for you TelstraClear customers. There's not much
> that is more frustrating than trying to communicate with a useless
> fucking English-is-a-second-language support person from the third
> world.

Its a dirty job, but someones got to do it.
http://www.youtube.com/watch?v=gt9j80Jkc_A

Message has been deleted

Max Burke

unread,
Nov 21, 2009, 5:18:48 PM11/21/09
to


Last/first time I called Vodafone (when trying to activate my online
mobile phone account) I ended up at an Egyptian Vodafone call centre.

Their English wasn't that bad, but talk about 'arrogant!'

They tried to tell me my paradise email address that I have had for 10+
years belonged to someone else, that I was using the wrong email
address, that I had been a Vodafone customer previously (I haven't) and
that they couldn't fix the problem I was having as their computer had
'frozen' and hung up on me.

--
MaxL...@gmail.com

Found Images
http://homepages.paradise.net.nz/~mlvburke

Message has been deleted

Mutley

unread,
Nov 21, 2009, 9:12:25 PM11/21/09
to
Mary Hanna <ma...@yahoo.co.cn> wrote:

>
>
>Yes the call center here in Kapiti, lots of people will be out of work, I do
>hope its not this side of Christmas.
>
>I just herd that on a local Radio station.
>
>

It's always this side of Xmas. That's how greedy companies get out
of paying holiday pay to their workers. They close down before
Xmas..

Gordon

unread,
Nov 22, 2009, 2:55:52 AM11/22/09
to
On 2009-11-21, Carnations <Beau...@Carnations.com> wrote:
> There is at least one contact centre in the Philippines that is entirely owned by 100% New Zealand
> owned companies.
>
> They're taking advantage of the low wage economy there, and many (enough) of the citizens there
> speak excellent English. Others of course speak appalling English.
>
Also read that Maori names throws them off the customer focused bus.

John Little

unread,
Nov 22, 2009, 8:01:17 PM11/22/09
to

> > ... contact centre in the Philippines ...

> > Others of course speak appalling English.
>
> Also read that Maori names throws them off the customer focused bus.

The New Zealand accent can throw them too.

Regards, John

geoff

unread,
Nov 22, 2009, 10:13:09 PM11/22/09
to

Any non-USA accent, grammar, or correct woord usage can throw them too.

geoff


Message has been deleted

Lawrence D'Oliveiro

unread,
Nov 23, 2009, 4:36:42 PM11/23/09
to
In message <pan.2009.11...@carnations.com>, Carnations wrote:

> Well use the English equivalents.
>
> After All, its correct name is Mount Egmont ...

What’s English about “Egmont”? “Mont” is French, isn’t it?

Fred

unread,
Nov 23, 2009, 8:14:28 PM11/23/09
to

"Mary Hanna" <ma...@yahoo.co.cn> wrote in message
news:unbfg5559f2ne3mr1...@4ax.com...

>
>
> Yes the call center here in Kapiti, lots of people will be out of work, I
> do
> hope its not this side of Christmas.
>
Why should it take fewer people to run a call centre just because it's
moved?


BrentC

unread,
Nov 23, 2009, 8:30:31 PM11/23/09
to

You what?

you want to retract that or at least confirm that you are a bit dim?

Message has been deleted

Mutlley

unread,
Nov 24, 2009, 2:28:59 PM11/24/09
to
BrentC <b@b.b> wrote:

haven't you noticed the trend over the years that NZ companies close
down during November / December rite before Xmas. ?? I'f not you
obviously are a new person to NZ.

Fred

unread,
Nov 24, 2009, 6:51:50 PM11/24/09
to

"Mutlley" <mutle...@hotmail.com> wrote in message
news:uscog5hda54t3ktbi...@4ax.com...

It is irrelevant when they close as far as holiday pay goes. It is
compulsory to pay it.
The Phillipines is a brilliant location for a call centre. Plenty of keen
willing staff with brilliant work ethic and all better schooled in English
than NZ school pupils.


victor

unread,
Nov 24, 2009, 8:03:54 PM11/24/09
to

Egmont/Egmond is Dutch.

Brian Dooley

unread,
Nov 24, 2009, 10:45:15 PM11/24/09
to

On Wed, 25 Nov 2009 12:51:50 +1300, "Fred" <r...@parachute.net.nz>
wrote:

That's OK as long as you understsnd American.
--

Brian Dooley

Wellington New Zealand

0 new messages