The paper is pretty explicit that data recovery is impossible from sectors on
modern drives that have been overwritten even once, and supports it with both
theoretical underpinnings and practical tests.
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If by "wiped properly", you having the bytes written over even a single time
with a fixed pattern (e.g. all zeros), with standard tools, I agree.
I don't think anyone has ever claimed that data that is not overwritten
magically disappears because the OS isn't referencing it. Although I suppose
that ("the data is gone") is the impression you are supposed to get from the
OS.
Tales from "on the ground" is generally more noisy AND more biased then
studies[1] -- "The plural of 'anecdote' is not 'data'.". It's more noisy
just because the monitoring equipment generally isn't as good. It's usually
low-precision not necessarily low-accuracy and accumulation of error causes
problems. It's more biased because of documented "re-enforcement bias":
people tend to remember events that match their bias and forget ones that
don't. In short, tales from "on the ground" rarely reflect reality as well
as studies[1] using an appropriate model.
[1] "study" being defined as: analysis of data from repeated (and
independently-repeatable), controlled and monitored experiments.