VO Install Fails
Richard Johnson
Hello all,
I'm getting the dreaded "Install failed. Install manually" error upon upgrading to SP4A.
I've read all the TIDs associated with this problem (10098386, 10088616, 10098233). Nothing seems to work.
I've deleted the VO container and reinstalled VO numerous times. I've done a dance and spun around 3 times. Nothing.
This is what I get when I go to https://server/vo/servlet/configure
The XML page cannot be displayed
Cannot view XML input using style sheet. Please correct the error and then click the Refresh button, or try again later. XML document must have a top level element. Error processing resource 'https://x.x.x.x/nps/servlet/portalservice?NPService=iManagerContainer&gotoNPS=true'. Anyone have any magic to get VO to work again? Thanks, Rich
|
Daniel
You've got /nps stuff mixing in with your /vo stuff which isn't good.
- Daniel
On Thu, 27 Oct 2005 18:53:17 +0000, Richard Johnson wrote:
> Hello all,
>
> I'm getting the dreaded "Install failed. Install manually" error upon upgrading to SP4A.
>
> I've read all the TIDs associated with this problem (10098386, 10088616, 10098233). Nothing seems to work.
> I've deleted the VO container and reinstalled VO numerous times. I've done a dance and spun around 3 times. Nothing.
>
> This is what I get when I go to https://server/vo/servlet/configure
>
> The XML page cannot be displayed
> Cannot view XML input using style sheet. Please correct the error and then click the Refresh button, or try again later.
>
>
>
> XML document must have a top level element. Error processing resource 'https://x.x.x.x/nps/servlet/portalservice?NPService=iManagerContainer&gotoNPS=true'.
> Anyone have any magic to get VO to work again?
> Thanks,
> Rich
> <HTML><HEAD>
> <META http-equiv=Content-Type content="text/html; charset=iso-8859-1">
> <META content="MSHTML 6.00.2800.1226" name=GENERATOR></HEAD>
> <BODY style="MARGIN: 4px 4px 1px; FONT: 10pt Tahoma">
> <TABLE width=400>
> <P style="FONT: 13pt/15pt verdana">
> <DIV><FONT face="Times New Roman">Hello all,</FONT></DIV>
> <DIV><FONT face="Times New Roman"></FONT> </DIV>
> <DIV><FONT face="Times New Roman">I'm getting the dreaded "Install failed. Install manually" error upon upgrading to SP4A.</FONT></DIV>
> <DIV><FONT face="Times New Roman"></FONT> </DIV>
> <DIV><FONT face="Times New Roman">I've read all the TIDs associated with this problem (10098386, 10088616, 10098233). Nothing seems to work.</FONT></DIV>
> <DIV><FONT face="Times New Roman">I've deleted the VO container and reinstalled VO numerous times. I've done a dance and spun around 3 times. Nothing. </FONT></DIV>
> <DIV><FONT face="Times New Roman"></FONT> </DIV>
> <DIV><FONT face="Times New Roman">This is what I get when I go to <A href="https://server/vo/servlet/configure">https://server/vo/servlet/configure</A></FONT></DIV>
> <DIV> </DIV>
> <DIV>The XML page cannot be displayed </DIV>
> <P style="FONT: 8pt/11pt verdana">Cannot view XML input using style sheet. Please correct the error and then click the <A href="javascript:location.reload()" target=_self>Refresh</A> button, or try again later.
> <HR>
>
> <P style="FONT: bold 8pt/11pt verdana">XML document must have a top level element. Error processing resource 'https://x.x.x.x/nps/servlet/portalservice?NPService=iManagerContainer&gotoNPS=true'. </P>
> <P><FONT face="Times New Roman">Anyone have any magic to get VO to work again?</FONT></P>
> <P><FONT face="Times New Roman">Thanks,</FONT></P>
> <P><FONT face="Times New Roman">Rich</FONT></P>
> <P><FONT face="Times New Roman"></FONT> </P></P>
> <TBODY></TBODY></TABLE></BODY></HTML>
Richard Johnson
Daniel
1. do a backup - backup the /nps & /vo directories; make sure that
your community data is backed up where ever it is; backup the ou=Extend
and ou=VirtualOffice containers in eDir;
2. make sure that you can find the VO rpm on your sp4 cd's - it seems like
it is in the directory /products/voffice? Copy this rpm
(novell-virtualoffice-netware.rpm) to your sys volume, maybe the rpms
directory.
3. go to the NetWare console
a. type "bash"
b. from the bash prompt type "rpm -qa" - you will see two VO rpms
installed
c. type "rpm -e novell-virtualoffice-netware"
d. delete your /vo directory & restart apache & tomcat
d. type "cd /rpms", if rpms is the directory you copied the rpm
e. type "rpm -ivh novell-virtualoffice-netware.rpm"
f. restart apache & tomcat
4. Go to http://server/vo and run through the configure script. You can
probably accept the defaults. When it is done, restart tomcat again.
hopefully everything is working at this point
- Daniel
> <DIV>Daniel,</DIV>
> <DIV> </DIV>
> <DIV>Delete the tomcat\4\webapps\vo folder and then reinstall?</DIV>
> <DIV> </DIV>
> <DIV>Should I shutdown Apache or Tomcat while reinstalling? </DIV>
> <DIV> </DIV>
> <DIV>I can't believe there's no current documentation about VO.</DIV>
> <DIV> </DIV>
> <DIV>Thanks, </DIV>
> <DIV> </DIV>
> <DIV>Rich<BR><BR>>>> Daniel<dvs...@gmail.com> 10/28/2005 1:15:28 PM >>><BR></DIV>
> <DIV style="COLOR: #000000">Delete your /vo directory (but don't delete your team data of course). <BR>You've got /nps stuff mixing in with your /vo stuff which isn't good.<BR><BR>- Daniel<BR><BR>On Thu, 27 Oct 2005 18:53:17 +0000, Richard Johnson wrote:<BR><BR>> Hello all,<BR>> <BR>> I'm getting the dreaded "Install failed. Install manually" error upon upgrading to SP4A.<BR>> <BR>> I've read all the TIDs associated with this problem (10098386, 10088616, 10098233). Nothing seems to work.<BR>> I've deleted the VO container and reinstalled VO numerous times. I've done a dance and spun around 3 times. Nothing. <BR>> <BR>> This is what I get when I go to <A href="https://server/vo/servlet/configure">https://server/vo/servlet/configure</A><BR>> <BR>> The XML page cannot be displayed <BR>> Cannot view XML input using style sheet. Please correct the error and then click the Refresh button, or try again later. <BR>> <BR>> <BR>> <BR>> XML document must have a top level element. Error processing resource '<A href="https://x.x.x.x/nps/servlet/portalservice?NPService=iManagerContainer&gotoNPS=true'.">https://x.x.x.x/nps/servlet/portalservice?NPService=iManagerContainer&gotoNPS=true'.</A> <BR>> Anyone have any magic to get VO to work again?<BR>> Thanks,<BR>> Rich<BR>> <HTML><HEAD><BR>> <META http-equiv=Content-Type content="text/html; charset=iso-8859-1"><BR>> <META content="MSHTML 6.00.2800.1226" name=GENERATOR></HEAD><BR>> <BODY style="MARGIN: 4px 4px 1px; FONT: 10pt Tahoma"><BR>> <TABLE width=400><BR>> <P style="FONT: 13pt/15pt verdana"><BR>> <DIV><FONT face="Times New Roman">Hello all,</FONT></DIV><BR>> <DIV><FONT face="Times New Roman"></FONT>&nbsp;</DIV><BR>> <DIV><FONT face="Times New Roman">I'm getting the dreaded "Install failed.&nbsp; Install manually" error upon upgrading to SP4A.</FONT></DIV><BR>> <DIV><FONT face="Times New Roman"></FONT>&nbsp;</DIV><BR>> <DIV><FONT face="Times New Roman">I've read all the TIDs associated with this problem (10098386, 10088616, 10098233). Nothing seems to work.</FONT></DIV><BR>> <DIV><FONT face="Times New Roman">I've deleted the VO container and reinstalled VO numerous times.&nbsp; I've done a dance and spun around 3 times.&nbsp; Nothing.&nbsp;</FONT></DIV><BR>> <DIV><FONT face="Times New Roman"></FONT>&nbsp;</DIV><BR>> <DIV><FONT face="Times New Roman">This is what I get when I go to <A href="<A href="https://server/vo/servlet/configure" ?>https://server/vo/servlet/configure"</A>><A href="https://server/vo/servlet/configure</A">https://server/vo/servlet/configure</A</A>></FONT></DIV><BR>> <DIV>&nbsp;</DIV><BR>> <DIV>The XML page cannot be displayed </DIV><BR>> <P style="FONT: 8pt/11pt verdana">Cannot view XML input using style sheet. Please correct the error and then click the <A href="javascript:location.reload()" target=_self>Refresh</A> button, or try again later. <BR>> <HR><BR>> <BR>> <P style="FONT: bold 8pt/11pt verdana">XML document must have a top level element. Error processing resource '<A href="https://x.x.x.x/nps/servlet/portalservice?NPService=iManagerContainer&amp;gotoNPS=true'.">https://x.x.x.x/nps/servlet/portalservice?NPService=iManagerContainer&amp;gotoNPS=true'.</A> </P><BR>> <P><FONT face="Times New Roman">Anyone have any magic to get VO to work again?</FONT></P><BR>> <P><FONT face="Times New Roman">Thanks,</FONT></P><BR>> <P><FONT face="Times New Roman">Rich</FONT></P><BR>> <P><FONT face="Times New Roman"></FONT>&nbsp;</P></P><BR>> <TBODY></TBODY></ABLE></BODY></HTML><BR><BR><BR><BR></DIV></BODY></HTML>
ryan...@gmail.com
Thanks for the post. This fixed my VO problem as well.