Server abend using toolbbox

[akvang]

Hi

On my nw 5.1.7 server running GW 6.5.4 I have for a long time
used toolbox (file size 159 459 byte)

After upgrading teh server to NW 6.5.5 the server abends when
toolbox is loaded.

Is there a toolbox that is safe to use on NW 6.5.5 ?

On the minimum patch download site there is an etbox7.exe.
Can I use this version?

akvang

[Dave Parkes]

Is this an automatic load ?, can you load it manually, and does it ask for
authentication ?. v2.17 is what I'm using here, I think it's over in
CoolSolutions now

Cheers Dave

--

Dave Parkes [NSCS]
Occasionally resident at http://support-forums.novell.com/

[akvang]

Dave Parkes wrote:
> Is this an automatic load ?, can you load it manually, and does it ask
> for authentication ?. v2.17 is what I'm using here, I think it's over in
> CoolSolutions now
>
> Cheers Dave
>
>

I'm using cron to load it.
I'll test v2.17

Thanks

akvang

[akvang]

Dave Parkes wrote:
> Is this an automatic load ?, can you load it manually, and does it ask
> for authentication ?. v2.17 is what I'm using here, I think it's over in
> CoolSolutions now
>
> Cheers Dave
>
>

It does not ask for authentication.
I checked the version and the toolbox that is on the server is v2.17

akvang

[Dave Parkes]

So did you try loading it manually ?, 2.17 is running fine here on all my
6.5.5 servers

[akvang]

Dave Parkes wrote:
> So did you try loading it manually ?, 2.17 is running fine here on all
> my 6.5.5 servers
>
> Cheers Dave
>
>

Yes I tried to load it manually and the it loaded fine.

We have just installed a new GW domain and postoffice on another NW
6.5.5 server. I think I'll try the same setup/configuration on that
server and se how it works.

Below is the first part of the abend log.

akvang

*********************************************************
Novell Open Enterprise Server, NetWare 6.5
PVER: 6.50.05

Server HUGIN halted Tuesday, 31 January 2006 23.05.13,172
Abend 1 on P00: Server-5.70.05: Page Fault Processor Exception (Error
code 00000002)

Registers:
CS = 0060 DS = 007B ES = 007B FS = 007B GS = 007B SS = 0068
EAX = 9380B3D4 EBX = 00112C2B ECX = 00112C2C EDX = FFFFFFCC
ESI = 9380B649 EDI = 9380B3D5 EBP = 9380B1F4 ESP = 9380B1E0
EIP = 9528A775 FLAGS = 00010202
9528A775 C6040800 MOV [EAX+ECX]=?, 00
EIP in TOOLBOX.NLM at code start +00003775h
Access Location: 0x9391E000

The violation occurred while processing the following instruction:
9528A775 C6040800 MOV [EAX+ECX], 00
9528A779 837DEC00 CMP [EBP-14], 00000000
9528A77D 7410 JZ 9528A78F
9528A77F 6870D52995 PUSH 9529D570
9528A784 6A07 PUSH 07
9528A786 E885010000 CALL 9528A910
9528A78B 59 POP ECX
9528A78C 59 POP ECX
9528A78D EB12 JMP 9528A7A1
9528A78F FF75F4 PUSH dword ptr [EBP-0C]

Running process: Server 00:61 Process
Thread Owned by NLM: SERVER.NLM
Stack pointer: 9380DF60
OS Stack limit: 93806020
Scheduling priority: 67371008
Wait state: 3030070 Yielded CPU
Stack: --00000000 (LOADER.NLM|KernelAddressSpace+0)
00112C2C (LOADER.NLM|BusInterruptClear+E4)
--FFFFFFCC ?
--CCCCCCCC ?
--9380B8EC ?
--9380B208 ?
9528A682 (TOOLBOX.NLM|(Code Start)+3682)
--9380B3D4 ?
--0000004E (LOADER.NLM|KernelAddressSpace+4E)
--9380B3E4 ?
--9380B4CC ?
952881A1 (TOOLBOX.NLM|(Code Start)+11A1)
--9380B3D4 ?
--9380B3AC ?
--00000001 (LOADER.NLM|KernelAddressSpace+1)
--00000000 (LOADER.NLM|KernelAddressSpace+0)
--00000000 (LOADER.NLM|KernelAddressSpace+0)
--00000000 (LOADER.NLM|KernelAddressSpace+0)
--00000000 (LOADER.NLM|KernelAddressSpace+0)
--00000000 (LOADER.NLM|KernelAddressSpace+0)
--00000003 (LOADER.NLM|KernelAddressSpace+3)
--00000001 (LOADER.NLM|KernelAddressSpace+1)
--CCCCCCCC ?
--49475548 ?
--CCCC004E ?
--CCCCCCCC ?
--CCCCCCCC ?
--CCCCCCCC ?
--CCCCCCCC ?
--CCCCCCCC ?
--CCCCCCCC ?
--CCCCCCCC ?
--CCCCCCCC ?
--CCCCCCCC ?
--CCCCCCCC ?
--CCCCCCCC ?
--CCCCCCCC ?
--CCCCCCCC ?
--CCCCCCCC ?
--CCCCCCCC ?
--CCCCCCCC ?
--CCCCCCCC ?
--CCCCCCCC ?
--CCCCCCCC ?
--CCCCCCCC ?
--CCCCCCCC ?
--CCCCCCCC ?
--CCCCCCCC ?
--CCCCCCCC ?
--CCCCCCCC ?
--CCCCCCCC ?
--CCCCCCCC ?
--CCCCCCCC ?
--CCCCCCCC ?
--CCCCCCCC ?
--CCCCCCCC ?
--CCCCCCCC ?
--CCCCCCCC ?
--CCCCCCCC ?
--CCCCCCCC ?
--CCCCCCCC ?
--CCCCCCCC ?
--CCCCCCCC ?
--CCCCCCCC ?
--CCCCCCCC ?
--52494546 ?
--53474E49 ?
--45544E45 ?
-00544552 (SERVER.NLM|lastBranchTable+5DF2)
--CCCCCCCC ?
--CCCCCCCC ?
--CCCCCCCC ?
--CCCCCCCC ?
--CCCCCCCC ?
--CCCCCCCC ?
--CCCCCCCC ?
--CCCCCCCC ?
--CCCCCCCC ?
--CCCCCCCC ?
--CCCCCCCC ?
--CCCCCCCC ?
--CCCCCCCC ?
--CCCCCCCC ?
--CCCCCCCC ?
--CCCCCCCC ?
--CCCCCCCC ?
--CCCCCCCC ?
--CCCCCCCC ?
--CCCCCCCC ?
--CCCCCCCC ?
--CCCCCCCC ?
--CCCCCCCC ?
--CCCCCCCC ?
--CCCCCCCC ?
--CCCCCCCC ?
--CCCCCCCC ?
--CCCCCCCC ?
--CCCCCCCC ?
--CCCCCCCC ?
--CCCCCCCC ?

Additional Information:
The CPU encountered a problem executing code in TOOLBOX.NLM. The
problem may be in that module or in data passed to that module by a
process owned by SERVER.NLM.

Loaded Modules:
TOOLBOX.NLM Utility Toolbox for NetWare 4 - 6
Version 2.17 19 February 2004
Code Address: 95287000h Length: 0001578Dh
Data Address: 9529D000h Length: 0000CEB5h
CRON.NLM NetWare Scheduler
Version 1.70 8 June 1998
Code Address: 890BB000h Length: 00000BFCh
Data Address: 890BE000h Length: 00000308h

[Dave Parkes]

So is it actually loading toolbox that abends, or what are you trying to
do with Toolbox ?. And does this happen early in the startup sequence ?

[akvang]

Dave Parkes wrote:
> So is it actually loading toolbox that abends, or what are you trying to
> do with Toolbox ?. And does this happen early in the startup sequence ?
>
> Cheers Dave

I'm using cron and toolbox to backup my Groupwise system
and this worked fine on a NW 5.1.7 server which is now
reinstalled to a NW 6.5.5 server.
It seems more like it is when toolbox start copying files that
it abends?

Below is the contents of my crontab and GWbackup.ncf files

akvang

CRONTAB file
# Backup of GroupWise
# Min Hr Dat Mo Day Command
# Stop Toolbox if it is running
0 23 * * * unload toolbox

# Start Toolbox
1 23 * * * load toolbox

#Stop GroupWise using StopGW.ncf
2 23 * * * stopgw

# Start Backup / filecopy using GWbackup.ncf
5 23 * * * gwbackup

# Run perl script to rotate logs each midnight.
0 0 * * * perl sys:/apache2/rotate.pl sys:/apache2/rotate.ini --noscreen

GWbackup.ncf file
# Backup of GroupWise. Copies GW to FilBackup directory

# Change to Mail volum
cd Mail:

# Change to FilBackup directory
cd \FilBackup

# Change to FK-DOM directory
cd FK-DOM

echo - Delete previous backup files in FilBackup\FK-DOM
del *.* -sy

echo - Copies Groupwise Domain
copy Mail:\GRPWISE\FK-DOM -sd

# Change to FK-PO directory
cd ..
cd FK-PO

echo - Delete previous backup files in FilBackup\FK-PO
del *.* -sy

echo - Copies Groupwise PostOffice
copy Mail:\GRPWISE\FK-PO -sd

echo - Starting POA and MTA
grpwise

unload toolbox

[Dave Parkes]

I'd be tempted to try running the commands manually and see what happens,
it could be a timing problem somewhere.

To be honest, the actual abend will probably be better dealt with in a new
thread over in the NW6 abends forum, they probably have a better feel for
what it could be than I do. We've moved on to something that isn't really
Groupwise related anymore.

Have the drives changed from traditional to NSS as well, and was the new
server installed fresh as 6.5.5, I had a couple of backup abends here
until I did a poorebuild on the volumes on a server that had been upgraded
through various 6.x versions of nSS.

[akvang]

OK, I'll repost in abend forum.
It might be a good idea to run the commands manually.

> Have the drives changed from traditional to NSS as well,
> and was the new server installed fresh as 6.5.5

Yes We did a fresh install using the NW 6.5.5 overlay ISO,
so the drives are now NSS.

Thanks for your support

akvang

[Dave Parkes]

OK, I'll keep an eye on the thread over there. A poolverify or rebuild
might be woethwhile if you get the same errors running the commands
manually.

[akvang]

Dave Parkes wrote:
> OK, I'll keep an eye on the thread over there. A poolverify or rebuild
> might be woethwhile if you get the same errors running the commands
> manually.
>
> Cheers Dave
>
>

I did run the commands manually.
The toolbox loaded OK, but when it startet copying files
it asked for authentication, which I provided and then
it did run without problem.
I also loaded toolbox with the /NL switch and then it did
run without asking for authentication.

Could the lack of authentication make the toolbox to abend the server?

akvang

[Dave Parkes]

Oh yes, I've had it happen here when I forget to set up authentication
first <g>. Toolbox loads fine, but as soon as you try to do anything with
it, the server goes over

[Tommy Mikkelsen]

Try the AUTH command, after Toolbox.nlm is loaded

--
Best Regards

Tommy Mikkelsen

IT Quality A/S
Denmark

Novell Support Forums SYSOP

Please Report back any success or failure, That way we all learn

Sorry, but no support through email

"I hate bugs".......Tommy Lee Jones, MIB

Be a GroupWiseR, go http://www.groupwiser.net

[akvang]

> forget to set up authentication first <g>.

How do you set up authenticaton when loading the toolox?
Can you give an syntax example?

Thanks

akvang

[Dave Parkes]

Like Tommy suggests, after setting the authentication once, check that it
has taken correctly with the AUTH command

[Tommy Mikkelsen]

Type Auth ? after Toolbox is loaded for the Syntax

[Tommy Mikkelsen]

You're welcome

[akvang]

Tommy Mikkelsen wrote:
> Type Auth ? after Toolbox is loaded for the Syntax
>
>

Dave and Tommy

Thanks for your support.
Use of Cron and toolbox is working fine now

akvang